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The Chedi Andermatt

5.0 star property

Photo gallery for The Chedi Andermatt

Exterior
Creator video
Gemstock Suite
Furka 3-Bedroom Signature Suite | View from room
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
Gotthardstrasse 4, Andermatt, UR, 6490
  • Place, Gütsch
    ‪1 min walk‬
  • Place, Basecamp Andermatt
    ‪5 min walk‬
  • Place, Gemsstock Cable Car
    ‪6 min walk‬

Room options

View all photos for Alpine Deluxe Room

Alpine Deluxe Room

Alpine Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Furka View Deluxe Room

Furka View Deluxe Room

Furka View Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Alpine Deluxe Suite

Alpine Deluxe Suite

Alpine Deluxe Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Alpine 2-Bedroom Suite

Grand Alpine 2-Bedroom Suite

Grand Alpine 2-Bedroom Suite

  • Mountain view
  • 190 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Gemstock Suite

Gemstock Suite

Gemstock Suite

  • Mountain view
  • 134 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Furka 3-Bedroom Signature Suite

Furka 3-Bedroom Signature Suite

Furka 3-Bedroom Signature Suite

  • Mountain view
  • 330 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 King Beds

View all photos for Alpine Junior Suite

Alpine Junior Suite

Alpine Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Alpine 2-Bedroom Suite

Alpine 2-Bedroom Suite | View from room

Alpine 2-Bedroom Suite

  • Mountain view
  • 350 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Oberalp 3-Bedroom Signature Suite

Oberalp 3-Bedroom Signature Suite

Oberalp 3-Bedroom Signature Suite

  • Mountain view
  • 195 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 King Beds

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About the area

Andermatt

A stay at The Chedi Andermatt places you in the heart of Andermatt, steps from Gütsch and 4 minutes by foot from Passstraße Slope. .This family-friendly hotel is 0.2 mi (0.4 km) from Basecamp Andermatt and 0.5 mi (0.7 km) from Andermatt Museum.

What's nearby

  • Gütsch - 1 min walk - 0.0 km
  • Andermatt Museum - 5 min walk - 0.4 km
  • Basecamp Andermatt - 5 min walk - 0.4 km
  • Naetschen Ski Lift - 5 min walk - 0.4 km
  • Gemsstock Cable Car - 6 min walk - 0.6 km

Getting around

  • Andermatt Station - 3 min walk
  • Zurich Airport (ZRH) - 117 min drive

Restaurants

  • ‪Spun Restaurant - ‬9 min walk
  • ‪Spycher - ‬5 min walk
  • ‪Restaurant Toutoune - ‬6 min walk
  • ‪The Restaurant at The Chedi - ‬1 min walk
  • ‪Restaurant Nätschen - ‬7 min drive

About this property

The Chedi Andermatt

The Chedi Andermatt offers 123 accommodations with fireplaces and minibars (stocked with some free items). Rooms open to balconies. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with pay movies. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 hot tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include sports massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room. Children under 16 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Treat yourself to a stay in one of the 123 guestrooms, featuring fireplaces and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and pay movies provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day on the slopes, you can relax in one of the 3 hot tubs. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary ski shuttle makes getting to the slopes a breeze.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. This hotel has 3 meeting rooms available for events. A train station pick-up service is provided at no charge.
Guests are offered a complimentary buffet breakfast each morning.
The Chedi Andermatt has a restaurant on site.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free train station pick-up shuttle
  • Free ski shuttle
  • Secured, covered valet parking on site (CHF 30 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3 hot tubs
  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Mountain biking
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Lift (140 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom

More

  • 4 buildings
  • 6 floors
  • Banquet hall
  • Built in 2013
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 55 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 240.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: CHF 1020.00 per vehicle (roundtrip, maximum occupancy 2)
  • Covered valet parking fee: CHF 30 per day
  • Pet fee: CHF 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 240.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Andermatt Chedi
Chedi
Chedi Andermatt
Chedi Hotel
Chedi Hotel Andermatt
Chedi Andermatt Hotel
The Chedi Andermatt Hotel
The Chedi Andermatt Andermatt
The Chedi Andermatt Hotel Andermatt

The Chedi Andermatt Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 224 out of 271 reviews
Rating 8 - Good. 32 out of 271 reviews
Rating 6 - Okay. 9 out of 271 reviews
Rating 4 - Poor. 3 out of 271 reviews
Rating 2 - Terrible. 3 out of 271 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

sharon

Stayed 2 nights in Oct 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities
Everything was superb.
Stayed 3 nights in Jan 2026

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was the highlight of our trip. Hotels.com offered breakfast with the stay but then we were charged. That was unfortunate. But the property was absolutely beautiful and the staff was absolutely amazing. The spa and massage therapists were 5 star. I would only go back to Switzerland to stay at the chedi.
Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Stayed 2 nights in Jun 2025

10/10 Excellent

Michael, Seattle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Truly exceptional service-oriented hotel with high aspirations for care and comfort. This property and spa is impressive in the Summer!
Stayed 3 nights in Jun 2025

10/10 Excellent

christopher j

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had rain during our summer stay and were more than content lounging in the pool and spa. This place delivers class from the moment you walk in.
Stayed 1 night in Jun 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Robyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was nice, but not 5 star in terms of sleep quality or service. Looks grand though. Not worth the cost and wouldnt recommend, unless money is no object and you don’t mind what you get for the cost. Small/Simple changes could make it great.
Stayed 2 nights in May 2025

10/10 Excellent

Ophir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Fantastic venue, from top to bottom to the last detail. Super duper.
Stayed 4 nights in Mar 2025

10/10 Excellent

Burhan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at The Chedi Andermatt was unforgettable! From the warm welcome to the stunning rooms with mountain views, every detail was pure luxury. The service was exceptional, the food outstanding and the spa absolutely amazing. One of the best hotel experiences we’ve ever had— can’t wait to return!
Stayed 1 night in Feb 2025

10/10 Excellent

Gabriele

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Deluxe Suite! We have been with my dog and the Hotel was absolutely pet friendly with also a Pets Menu in the room ! Very nice and relaxing SPA area, swimming pool outdoor/indoor for adults only from 7pm as well. Only negative note is on the view from our room that was not so great since we were at first floor only and with the mountains mostly covered by the building in front of the balcony.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the best resort in Switzerland. I adored our time spent there.
Stayed 3 nights in Nov 2024

10/10 Excellent

JARICK

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very luxurious hotel with incredible views, restaurants and amenities! I love the indoor and outdoor pools and especially the hydrotherapy room. Highly recommended.
Stayed 1 night in Sep 2024

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
World class resort. Will be returning. Only complaint is the change to an Omakase only menu for The Japanese Restaurant, and the room above the underground parking was quite noisy with cars and bikes. There were plenty of vacant rooms, it would have been nice to stay on a quieter side.
Stayed 2 nights in Aug 2024

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a luxurious, friendly and well equipped hotel. We couldn’t recommend it more highly - from the moment we arrived to check in we knew we had made the right decision. The place is the height of luxury, our suite was simply superb and the dining experience, spa and treatments and staff were absolutely wonderful. Fully recommend to anyone looking for a luxury break
Stayed 2 nights in Aug 2024

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel in Switzerland

Every detail in this hotel is meticulous and beautiful. The room is very spacious and relaxing. The spa looks a little bit like a Japanese temple. In general the hotel design is heavily influenced by Japanese culture which I find to be gorgeous. The service is also impeccable. We are vegan and the staff helped us find many wonderful options for us to eat. They even made me a vegan cake for my birthday. The surrounding of the hotel had many beautiful places to explore. I highly recommend the hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Francois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience for my family and I. The staff were very friend and paid attention to all details. The hotel room was very pretty and cozy. Lot’s of excellent amenities to choose from. We will definitely be back.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Splendid Chedi

Excellent location for summer or winter vacation. Well organised accommodation, plenty of room and facilities second to none. Staff very helpful and approachable.
Stayed 3 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We Will Be Back!

Everything was amazing ! From check in to check out , and everything inbetween was perfect for us. The spa was lovely , the food was amazing
Stayed 1 night in May 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10! 10! 10!

Everything was perfect! Wonderful Staff. Perfect ambience & beautifully styled, treat yourself!
Stayed 1 night in Apr 2024

10/10 Excellent

Rhona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been going to the chedi in andermatt since 2018 and it’s always been one of our favourite holiday hotels. Great service and great property. You pay for what you get here. You pay a lot and get a lot :)
Stayed 7 nights in Feb 2024

2/10 Terrible

Jason

Disliked: Staff & service, property conditions & facilities
Very disappointed that very few advertised items - like fireplace, tea and coffee and tv and stereo never worked during during our stay
Stayed 2 nights in Jan 2024