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The Crown Hotel Napier

Photo gallery for The Crown Hotel Napier

Bar (on property)
Heritage Studio
Breakfast, lunch, dinner and brunch served
Premium Suite, 2 Bedrooms | View from room
Premium Studio | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
Cnr Bridge Street and Hardinge Road, Napier, 4144
  • Place, National Tobacco Company Building
    ‪5 min walk‬
  • Place, Bluff Hill Domain Lookout
    ‪17 min walk‬
  • Place, Marine Parade
    ‪4 min drive‬
  • Airport, Napier (NPE-Hawke's Bay)
    ‪4 min drive‬

Room options

View all photos for Double or Twin Room, 1 Bedroom

LCD TV, DVD player, iPod dock

Double or Twin Room, 1 Bedroom

9.4 out of 10
Exceptional
(10 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Heritage Studio

Heritage Studio

Heritage Studio

9.6 out of 10
Exceptional
(5 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.6 out of 10
Excellent
(7 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Studio

Basic Studio | View from room

Basic Studio

9.4 out of 10
Exceptional
(17 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 2 Bedrooms

Premium Suite, 2 Bedrooms | Living area

Premium Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Heritage Suite, 2 Bedrooms

Heritage Suite, 2 Bedrooms | Living area

Heritage Suite, 2 Bedrooms

  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(3 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 King Beds
  • Free Wi-Fi

View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Studio

Premium Studio | View from room

Premium Studio

9.4 out of 10
Exceptional
(16 reviews)
  • Sea view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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includes taxes & fees
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About the area

Napier

A stay at The Crown Hotel Napier places you in the heart of Napier, within a 10-minute walk of The Urban Winery and National Tobacco Company Building. .This beach hotel is 0.9 mi (1.4 km) from Pandora Pond and 0.9 mi (1.5 km) from Bluff Hill Domain Lookout.

What's nearby

  • National Tobacco Company Building - 5 min walk - 0.5 km
  • Pandora Pond - 13 min walk - 1.1 km
  • Bluff Hill Domain Lookout - 17 min walk - 1.5 km
  • Napier Beach - 3 min drive - 2.9 km
  • Marine Parade - 4 min drive - 3.2 km

Getting around

  • Napier (NPE-Hawke's Bay) - 10 min drive

Restaurants

  • ‪Westshore Beach Inn - ‬4 min drive
  • ‪Three Doors Up - ‬2 min walk
  • ‪Winifred’s - ‬13 min walk
  • ‪Hawkes Bay Seafoods - ‬14 min walk
  • ‪McDonald's - ‬4 min drive

About this property

The Crown Hotel Napier

The Crown Hotel Napier offers 39 accommodations with DVD players and minibars. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions come with satellite channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 39 guestrooms featuring refrigerators and iPod docking stations. Wired and wireless internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and minibars, and housekeeping is provided daily.
Enjoy recreational amenities such as a fitness center and bicycles to rent. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at Milk and Honey, a beachfront restaurant which features an ocean view. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Planning an event in Napier? This hotel has 172 square feet (16 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Milk and Honey - This beachfront restaurant serves breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: NZD 8.50 to 19 for adults and NZD 8.50 to 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Milk and Honey

Things to do

  • Bicycle rentals
  • Gym
  • Library

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (172 square foot of space)
  • Meeting rooms

Outdoors

  • On the beach
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • IPod dock
  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50.0 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 8.5 to 19 for adults, and NZD 8.5 to 19 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Crown Hotel Napier
Crown Napier
Napier Crown Hotel
The Crown Hotel Napier Hotel
The Crown Hotel Napier Napier
The Crown Hotel Napier Hotel Napier

The Crown Hotel Napier Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 672 out of 894 reviews
Rating 8 - Good. 185 out of 894 reviews
Rating 6 - Okay. 24 out of 894 reviews
Rating 4 - Poor. 10 out of 894 reviews
Rating 2 - Terrible. 3 out of 894 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Roderick

Liked: Cleanliness, amenities, property conditions & facilities
Great room in a fantastic location, highly recommended
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Carlyn

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Large comfortable room, plenty of free parking
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
View was great!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Pam

Liked: Cleanliness, amenities, property conditions & facilities
Top notch facilities , very clean and beautify furnished. Very comfortable bed and spacious bathroom. We really enjoyed our stay .
Stayed 1 night in Jan 2026
Verified

8/10 Good

Ross

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff were great! Would definitely stay there again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay highly recommend
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Kimberley

Liked: Cleanliness, amenities, property conditions & facilities
Great room and well equipped! Liked the location and the view!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service
We had an enormous room in the original part of the hotel which was very well equipped. All staff were extremely friendly and helpful. Lots of parking on site and close to plenty of restaurants.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in Napier - the hotel was really wonderful and the area was lovely and fascinating!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, property conditions & facilities
The room was clean . Staff was very helpful and owner was attentive to our needs.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless and Large Convenience location
Stayed 1 night in Dec 2025
Verified

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Nice room with sea view and well appointed bathroom.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Staff were awesome.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Treena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, gorgeous room over looking the water.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel near the beach. We loved our one bedroom suite. It gave us lots of room. The balcony was perfect for morning coffee and evening wine. The free laundry facility was great as we’re in the middle of a long trip! Great location!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My brother and I really enjoyed our stay at your wonderful establishment. Thank you, so much!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great location.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and the property very clean and tidy
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated; hotel is of an excellent standard with helpful staff
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here. The staff member when we checked in was fantastic. Will definitely stay here next time we are in Napier.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Rhonda Wright

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Comfortable bed - a little firm. Little kitchenette was nice.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room overlooking the beach with every amenity you would require. Very clean and well appointed unit.
Stayed 1 night in Nov 2025