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AC Hotel Melbourne Southbank

4.0 star property

Photo gallery for AC Hotel Melbourne Southbank

Outdoor pool
2 bars/lounges
2 bars/lounges
Signature Suite, 1 King Bed, Non Smoking, City View
Superior Room, 2 Double Beds, Non Smoking (View) | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Pool

Explore the area

Map
199-201 Normanby Road, Southbank, Southbank, VIC, 3006
  • Crown Casino
    ‪11 min walk‬
  • Melbourne Convention and Exhibition Centre
    ‪11 min walk‬
  • Marvel Stadium
    ‪19 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking (View)

Superior Room, 1 King Bed, Non Smoking (View)

Superior Room, 1 King Bed, Non Smoking (View)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking (View)

Superior Room, 2 Double Beds, Non Smoking (View) | View from room

Superior Room, 2 Double Beds, Non Smoking (View)

  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

Premium Room, 1 King Bed, Non Smoking, City View | View from room

Premium Room, 1 King Bed, Non Smoking, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 3 Single Beds, Non Smoking

Deluxe Room, 3 Single Beds, Non Smoking

Deluxe Room, 3 Single Beds, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Premium bedding, laptop workspace, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Signature Suite, 1 King Bed, Non Smoking, City View

Signature Suite, 1 King Bed, Non Smoking, City View

Signature Suite, 1 King Bed, Non Smoking, City View

  • 72 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Melbourne

Located in Melbourne (Southbank), AC Hotel Melbourne Southbank is within a 15-minute walk of Crown Casino and Melbourne Convention and Exhibition Centre. .This hotel is 0.7 mi (1.2 km) from Collins Street and 1 mi (1.6 km) from Marvel Stadium.

What's nearby

  • Crown Casino - 11 min walk - 1.0 km
  • Melbourne Convention and Exhibition Centre - 11 min walk - 1.0 km
  • Collins Street - 14 min walk - 1.2 km
  • Marvel Stadium - 19 min walk - 1.6 km
  • Melbourne Central - 5 min drive - 3.3 km

Getting around

  • Flagstaff Station - 4 min drive
  • Southern Cross Station - 19 min walk
  • Melbourne Airport (MEL) - 21 min drive

Restaurants

  • ‪DFO Food Court - ‬8 min walk
  • ‪CIEL Cafe - ‬10 min walk
  • ‪Westside Ale Works - ‬7 min walk
  • ‪Munich Brauhaus - ‬10 min walk
  • ‪BangPop - ‬11 min walk

About this property

AC Hotel Melbourne Southbank

Hotel with bars, near Crown Casino
AC Hotel Melbourne Southbank offers 205 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Beds feature premium bedding. 55-inch LED televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hair dryers. This Melbourne hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 205 air-conditioned rooms featuring iPod docking stations and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Partially open bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
At AC Hotel Melbourne Southbank, enjoy a satisfying meal at the restaurant. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 3 meeting rooms available for events.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
AC Hotel Melbourne Southbank has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 28 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 35 for adults and AUD 17.50 for children
  • 2 bars/lounges
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of AUD 70 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 75.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 17.50 for children
  • Nearby parking fee: AUD 28 per night (656 ft away)
  • Pet fee: AUD 70 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ac Melbourne Southbank
AC Hotel Melbourne Southbank Hotel
AC Hotel Melbourne Southbank Southbank
AC Hotel Melbourne Southbank Hotel Southbank

AC Hotel Melbourne Southbank Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 375 out of 540 reviews
Rating 8 - Good. 110 out of 540 reviews
Rating 6 - Okay. 32 out of 540 reviews
Rating 4 - Poor. 11 out of 540 reviews
Rating 2 - Terrible. 12 out of 540 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Catherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great swimming pool
Stayed 1 night in Feb 2025

10/10 Excellent

Catherine

Liked: Amenities
Great value and very friendly and helpful staff. Nice to have an intimate bar for a drink at the end of the day or before heading out. Room quality and amenities very good. Perfect for my overnight trip travelling as a solo woman.
Stayed 1 night in Feb 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to DFO and south bank restaurants/cafes. Great night city views and you can bring your furry baby!
Stayed 2 nights in Jan 2025

8/10 Good

Pablo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good amenities and a very good service .
Stayed 4 nights in Jan 2025

8/10 Good

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff are friendly and nice breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love staying here sexond time. great cocktails bar staff amazing. great food easy access into the city and out
Stayed 1 night in Nov 2024

10/10 Excellent

C

Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Small improvements needed

The bed sheets were loud and crisp. Resturant staff pushed out of the elevator before the guests. Buffet selection was simple. Pool was very small and cramped. The bar staff did not give drinking glasses for a bottle of 750ml water. No issues in the room itself.
Stayed 5 nights in Jan 2025

8/10 Good

Miles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough lifts and it’s a little too out of the way unless you are attending the convention centre. Staff were all amazing however and the room was small but nice. I would say good value for what you pay as well would definitely come back.
Stayed 3 nights in Jan 2025

8/10 Good

Robert

Liked: Cleanliness
Place was nice, carpet will need changing soon.
Stayed 2 nights in Jan 2025

10/10 Excellent

Megan

Liked: Staff & service, property conditions & facilities
Very close to Tram so easy access
Stayed 3 nights in Jan 2025

10/10 Excellent

Bonita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place to Stay

The hotel room was very comfortable and clean and the service exceeded my expectation. We had a wonderful stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and close enough to Southbank
Stayed 1 night in Jan 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close walking distance to DFO and South Wharf dining precinct. Crown casino complex close also. Hotel room was excellent, very comfortable. Staff are amazing and the breakfast buffet is great. Highly recommend staying here.
Stayed 1 night in Jan 2025

6/10 Okay

Luke

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness

Staying on weekend with family

The hotel is quite nice with small swimming pool which is ok but more like an apartment design. Location is good and room view is fabulous and size is ok. But the hotel has serious issue with cleanliness. The carpets are full of dust. My bed and blanket as well as the curtains are very dusty. My body felt so itchy after sleeping overnight. The staff wasnot really welcome you and have kind of attitude that is not marriot standard for sure.
Stayed 1 night in Jan 2025

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Kate

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic, room was clean and in a very good location. Would stay again!
Stayed 1 night in Jan 2025

4/10 Poor

Lydia

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the only redeeming feature for this property. I found the infinity pool really dirty, they need to clean the soap scum off the glass, it's also really small pool for the property size and no where to sit at the pool area or at breakfast. They had limited service stafff at breakfast and had to clean own table and remove dirty dishes in order to get a place to sit. I asked the wait staff where I coule get cleaner for the table and she told me to go the lobby staff and the lobby staff said they dint have any so had no choice but to eat our breakfast at a dirty table. Also the lifts take forever to go up and down, really really slow. They had 1 coffee machine for all their guests so big queues for coffee and it was yuck anyways. Breakfast wasnt worth it, limited options. Rooms are really small. So all in all wayyyy overpriced for what you get, I wont be coming back.
Stayed 1 night in Jan 2025

6/10 Okay

Paul

Stayed 2 nights in Jan 2025

10/10 Excellent

Keeley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, perfect location, amazing breakfast. Only downfall was the lack of towels for the pool but it was very, very busy in there. An amazing stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Maree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been here several times, great for my family! It's our go to hotel in Melbourne!
Stayed 1 night in Jan 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Mieke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were really lovely and very helpful
Stayed 3 nights in Jan 2025

2/10 Terrible

Graham

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a 4 star needs to be graded a 2 star awfyl

The room was dirty beds uncomfortable pool to many people squeezed into a small pool breakfast cold coffee cold will never stay there again
Stayed 1 night in Jan 2025