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AC Hotel Melbourne Southbank

4.0 star property

Photo gallery for AC Hotel Melbourne Southbank

Outdoor pool
Exterior
2 bars/lounges
Signature Suite, 1 King Bed, City View
Outdoor dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
199-201 Normanby Road, Southbank, Southbank, VIC, 3006
  • Place, Melbourne Convention and Exhibition Centre
    ‪3 min walk‬
  • Place, Collins Street
    ‪10 min walk‬
  • Place, Crown Casino
    ‪12 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪26 min drive‬

Room options

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(22 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Superior Room, 2 Double Beds (View)

8.8 out of 10
Excellent
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Superior Room, 1 King Bed (View)

9.6 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(45 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Signature Suite, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(16 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 3 Single Beds

8.8 out of 10
Excellent
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds

Similar properties

About the area

Melbourne

Located in Melbourne (Southbank), AC Hotel Melbourne Southbank is within a 15-minute walk of Melbourne Convention and Exhibition Centre and Crown Casino. .This hotel is 0.7 mi (1.2 km) from Collins Street and 1 mi (1.6 km) from Marvel Stadium.

What's nearby

  • Melbourne Convention and Exhibition Centre - 3 min walk - 0.3 km
  • DFO South Wharf - 3 min walk - 0.3 km
  • Collins Street - 10 min walk - 0.9 km
  • Crown Casino - 12 min walk - 1.0 km
  • SEA LIFE Melbourne - 15 min walk - 1.3 km

Getting around

  • Southern Cross Station - 3 min drive
  • Flagstaff Station - 4 min drive
  • Melbourne Airport (MEL) - 22 min drive

Restaurants

  • ‪Plenary Cafe - ‬10 min walk
  • ‪Oporto - ‬6 min walk
  • ‪The General Assembly - ‬8 min walk
  • ‪CIEL Cafe - ‬10 min walk
  • Bar Triana

About this property

AC Hotel Melbourne Southbank

AC Hotel Melbourne Southbank offers 205 air-conditioned accommodations with coffee/tea makers and slippers. Beds feature premium bedding. 55-inch LED televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hair dryers. This Melbourne hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 205 air-conditioned rooms featuring iPod docking stations and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Partially open bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
At AC Hotel Melbourne Southbank, enjoy a satisfying meal at the restaurant. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 3 meeting rooms available for events.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
AC Hotel Melbourne Southbank has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 28 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 40 for adults and AUD 20 for children
  • 2 bars/lounges
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of AUD 70 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 75.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Nearby parking fee: AUD 28 per night (656 ft away)
  • Pet fee: AUD 70 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ac Melbourne Southbank
AC Hotel Melbourne Southbank Hotel
AC Hotel Melbourne Southbank Southbank
AC Hotel Melbourne Southbank Hotel Southbank

AC Hotel Melbourne Southbank Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 458 out of 654 reviews
Rating 8 - Good. 130 out of 654 reviews
Rating 6 - Okay. 39 out of 654 reviews
Rating 4 - Poor. 13 out of 654 reviews
Rating 2 - Terrible. 14 out of 654 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Stayed 1 night in Feb 2026

10/10 Excellent

David Alan

Stayed 2 nights in Jan 2026

10/10 Excellent

Donna-Rae

Liked: Amenities, property conditions & facilities
Staff and amenities were good
Stayed 1 night in Jan 2026

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My fourth stay here as a country traveller and the staff and property are impeccable. I'll be back again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ray

Stayed 4 nights in Dec 2025

6/10 Okay

Caroline

Liked: Cleanliness
A few amenities missing from room. Dinner was lost and delayed eating. The overall bedding was great mattress and pillows slept like a dream.
Stayed 1 night in Dec 2025

10/10 Excellent

Anish, Porirua

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was awesome
Stayed 3 nights in Dec 2025

10/10 Excellent

Francois

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. location is great.
Stayed 1 night in Dec 2025

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, property conditions & facilities
Great service provided Large room and room was clean Great location close to dfo
Stayed 2 nights in Dec 2025

10/10 Excellent

Morne

Great
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed here twice and will stay again. Cant fault the service or the rooms. We love the buffet breakkie aswell. The staff are kind and helpful
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities
Very modern rooms and super clean and the breakfast was great too. The staff are very warm and always smiling.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities
staff were amazing! they gave us a glass of champagne on arrival and an upgrade knowing it was our 30th wedding anniversary
Stayed 1 night in Nov 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Staff were so polite and good old customer service. Thank you
Stayed 11 nights in Nov 2025

10/10 Excellent

Kirsten

Stayed 1 night in Nov 2025

10/10 Excellent

Raymi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was AWEsome!! The staff were very friendly and accommodating. My room was clean and fresh with a fabulous view of the city. Would definitely come back.
Stayed 8 nights in Nov 2025

10/10 Excellent

Trinity

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the complimentary Martini's
Stayed 1 night in Nov 2025

10/10 Excellent

Burak

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the room was amazing beautiful view great workers
Stayed 1 night in Nov 2025

10/10 Excellent

Aleisha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, great amenities, clean rooms that had everything we needed, comfy bed with good variety of pillows. Easy parking and super easy access on and off highway. Restaurant buffet breakfast was impressive as was the dinner!
Stayed 1 night in Nov 2025

10/10 Excellent

lance

Stayed 2 nights in Nov 2025

6/10 Okay

Meagan

Liked: Staff & service
Disliked: Cleanliness
Hi, we enjoyed our stay but the room wasn’t clean. There was a lot of hair on the floor through the room and bathroom and old food crumbs that were there when we arrived and weren’t cleaned when we had the room reset. It did make us wonder how clean the rest of the room was when we saw that. We hope that feed back helps. Many thanks, Meagan Frewin
Stayed 2 nights in Nov 2025

10/10 Excellent

FOLASADE

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
They have an excellent customer service
Stayed 2 nights in Oct 2025

8/10 Good

Jack, Mount Duneed

Liked: Cleanliness, property conditions & facilities
Pool is good but exposed to winds. Not heated for winter, only small area
Stayed 1 night in Nov 2025

6/10 Okay

Patricia

Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Speedy check in, clean room - great amenities!! Will definitely return :)
Stayed 1 night in Oct 2025