The room was large and well maintained, but the occupants next door were rowdy, constantly arguing, shouting, crying and fighting among themselves, and played loud music all night long.
In frustration, my wife went down to complain to the front desk staff. They came up to the floor, stood outside and knocked on the door but didn't get any response. They said they couldn't enter the room, and left after 10 minutes, leaving the messy situation unresolved.
Frustrated and unsatisfied guest... Sonthe Nguyen