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Comfort Inn & Suites Airport - American Way

2.5 star property

Photo gallery for Comfort Inn & Suites Airport - American Way

Premium bedding, down duvets, pillow-top beds, desk
Suite, Non Smoking, Jetted Tub
Pool
Lobby
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
4225 American Way, Memphis, TN, 38118
  • Place, Strayer University
    ‪2 min drive‬
  • Place, BAPS Shri Swaminarayan Mandir
    ‪3 min drive‬
  • Place, Strayer University Thousand Oaks Campus
    ‪3 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Suite, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking, Jetted Tub

Premium bedding, down duvets, pillow-top beds, desk

Suite, Non Smoking, Jetted Tub

  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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Lobby
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includes taxes & fees
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About the area

Memphis

Located in Memphis, Comfort Inn & Suites Airport - American Way is within a 15-minute drive of University of Memphis and Graceland. .This hotel is 8.5 mi (13.6 km) from Memphis Zoo and 8.7 mi (14 km) from Beale Street.

What's nearby

  • Strayer University - 2 min drive - 2.9 km
  • BAPS Shri Swaminarayan Mandir - 3 min drive - 3.2 km
  • McFarland Park - 3 min drive - 3.6 km
  • Parkway Village Branch Memphis Public Library - 3 min drive - 2.2 km
  • Strayer University Thousand Oaks Campus - 3 min drive - 3.2 km

Getting around

  • Memphis Central Station - 20 min drive
  • Memphis International Airport (MEM) - 9 min drive

Restaurants

  • ‪Wendy's - ‬17 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Circle K - ‬11 min walk
  • ‪SONIC Drive In - ‬2 min drive
  • ‪Taqueria Express #3 - ‬2 min drive

About this property

Comfort Inn & Suites Airport - American Way

Hotel with free parking, in the vicinity of University of Memphis
Comfort Inn & Suites Airport - American Way offers 109 accommodations, which are accessible via exterior corridors and feature DVD players and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 109 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. Additional features at this hotel include a banquet hall and a vending machine.
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Memphis? This hotel has 1000 square feet (93 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Airport-American Way
Comfort Inn Airport-American Way Hotel
Comfort Inn Airport-American Way Hotel Memphis
Comfort Inn Airport-American Way Memphis
Comfort Inn Airport-American Way Hotel Memphis
Comfort Inn Airport-American Way Hotel
Comfort Inn Airport-American Way Memphis
Comfort Inn Airport-American Way
Hotel Comfort Inn & Suites Airport-American Way Memphis
Memphis Comfort Inn & Suites Airport-American Way Hotel
Hotel Comfort Inn & Suites Airport-American Way
Comfort Inn & Suites Airport-American Way Memphis
Comfort Inn Suites Airport American Way
Comfort American Way Memphis

Comfort Inn & Suites Airport - American Way Reviews

Reviews

6.6
Rating 10 - Excellent. 279 out of 1000 reviews
Rating 8 - Good. 246 out of 1000 reviews
Rating 6 - Okay. 147 out of 1000 reviews
Rating 4 - Poor. 123 out of 1000 reviews
Rating 2 - Terrible. 205 out of 1000 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Brett, Sunbury

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Staff was nice, very accommodating, switched rooms for us twice to get us the room we needed. Unfortunately, the advertised available indoor pool is closed long term, and worse yet, the advertised indoor jacuzzi is also closed long term, and has been for a substantial amount of time, yet both are still advertised as available, actually this is quite deceptive. Breakfast is decent, but coffee machine failed to work properly at all during our entire two night stay.
Stayed 2 nights in Nov 2025

8/10 Good

steve

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous. Room was clean. Tv reception was poor
Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel
Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel
Stayed 1 night in Nov 2025

2/10 Terrible

Kiana

Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much better than yesterday
Stayed 1 night in Nov 2025

4/10 Poor

Kevin

Stayed 1 night in Nov 2025

2/10 Terrible

David

Disliked: Cleanliness
They didn't cleaned my room yesterday
Stayed 1 night in Oct 2025

8/10 Good

M L

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was cordial. Jasmine was helpful. I was disappointed about the fitness area. During our stay we did not have access to the pool or fitness area
Stayed 4 nights in Oct 2025

8/10 Good

Gary

Stayed 2 nights in Oct 2025

10/10 Excellent

Leylah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean room super easy check in
Stayed 1 night in Oct 2025

4/10 Poor

Nancy

Stayed 1 night in Oct 2025

10/10 Excellent

Quintarrius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel
Stayed 1 night in Oct 2025

8/10 Good

Fryer

Business traveller
Liked: Staff & service, room comfort
Clean
Stayed 2 nights in Oct 2025

4/10 Poor

Patricia

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The carpets were filthy, sticky with shoes on and smelled of urine. Woke to gunshots being fired very close to the hotel. Bathroom tub finish peeling off over half of the tub, in room refrigerator did not cool at all.
Stayed 1 night in Oct 2025

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly night staff super helpful polite and could tell she liked her job!!!! Definitely made the stay better having her welcome us into the hotel
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 1 night in Oct 2025

4/10 Poor

Carolyn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not what I expected the service were horrible the room was not clean bed had stain on it the pool was not open it was a bad experience
Stayed 1 night in Oct 2025

10/10 Excellent

Kiyasi

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities
Will visit again
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

6/10 Okay

Eugenia

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Friendly staff and easy checkin. At breakfast, worker used profanity around kids. Hotel is old and a mess. Heater, Furniture and Bathtub were scratched, scarred and dented. No cream or sugar in room for coffee. FAQ’s incorrectly said hotel had a shuttle, costing me ~$40 in transportation. The phone numbers on the hotel site were either not working or were for new reservations. I finally got the right number from Hotels.com-a number not on their website
Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025