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Holiday Inn Downtown Memphis by IHG

3.0 star property

Photo gallery for Holiday Inn Downtown Memphis by IHG

Exterior
1 bedroom, in-room safe, desk, laptop workspace
Exterior
Exterior
Breakfast, lunch, dinner served; American cuisine

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
160 Union Ave, Memphis, TN, 38103
  • Peabody Ducks
    ‪2 min walk‬
  • Beale Street
    ‪5 min walk‬
  • FedExForum
    ‪6 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub (Mobility)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Hotel Indigo Memphis Downtown by IHG

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (1515)
The price is NZ$231
for 1 room
includes taxes & fees
3 Jul - 4 Jul
Hotel Indigo Memphis Downtown by IHG

About the area

Memphis

With a stay at Holiday Inn Downtown Memphis by IHG, you'll be centrally located in Memphis, steps from Peabody Ducks and AutoZone Park. .This hotel is 0.3 mi (0.5 km) from Beale Street and 0.4 mi (0.7 km) from Mississippi River Park.

What's nearby

  • Peabody Ducks - 2 min walk - 0.2 km
  • AutoZone Park - 2 min walk - 0.2 km
  • Beale Street - 5 min walk - 0.4 km
  • FedExForum - 6 min walk - 0.6 km
  • Beale Street Landing - 8 min walk - 0.7 km

Getting around

  • Memphis Central Station - 20 min walk
  • Memphis International Airport (MEM) - 18 min drive

Restaurants

  • ‪Flying Saucer - ‬5 min walk
  • ‪Charlie Vergos' Rendezvous - ‬1 min walk
  • ‪Huey's Restaurant - ‬1 min walk
  • ‪Tamp & Tap - ‬3 min walk
  • ‪Blind Bear - ‬5 min walk

About this property

Holiday Inn Downtown Memphis by IHG

Hotel with free local shuttle, steps from Peabody Ducks
Holiday Inn Downtown Memphis by IHG offers 192 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 192 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include tour/ticket assistance and a ballroom. Guests can get around on the complimentary shuttle, which operates within 5.00 mi.
Enjoy American cuisine at Downtown Bar & Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Breakfast is available daily for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Memphis? This hotel has 6000 square feet (557 square meters) of space consisting of conference space and 5 meeting rooms.
Breakfast is available for a surcharge each morning.
Downtown Bar & Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 5 mi
  • Valet parking on site (USD 27 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast available for a fee
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Downtown Bar & Grill

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 6,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Valet parking fee: USD 27 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Beale
Holiday Inn Beale Hotel
Holiday Inn Beale Hotel Memphis-Downtown St.
Holiday Inn Memphis-Downtown Beale St.
Holiday Inn Downtown Memphis Hotel
Holiday Inn Downtown Memphis
Holiday Inn Beale Street
Memphis Holiday Inn
Holiday Inn Memphis
Memphis By Ihg Memphis
Holiday Inn Downtown Memphis
Holiday Inn Downtown Memphis by IHG Hotel
Holiday Inn Downtown Memphis an IHG Hotel
Holiday Inn Downtown Memphis by IHG Memphis
Holiday Inn Downtown Memphis by IHG Hotel Memphis

Holiday Inn Downtown Memphis by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 303 out of 1004 reviews
Rating 8 - Good. 255 out of 1004 reviews
Rating 6 - Okay. 160 out of 1004 reviews
Rating 4 - Poor. 125 out of 1004 reviews
Rating 2 - Terrible. 161 out of 1004 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jacklyne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible! No hot water or AC. Apparently they hadn’t had hot water for several days but didn’t notify us until we were checking in. So we couldn’t make alternate arrangements and were stuck there. Dirty towels in room, lights in elevator burnt out, no wifi in room. This place was beyond disappointing.
Stayed 2 nights in Mar 2025

2/10 Terrible

Mercedes

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Tanner

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst experience at a hotel. Other than the staff which was great. When we got to the hotel the staff checking us in told us the ac was not working and to go check the room. Then a guy who I found out was the owner of the place said oh no we got that fixed so we decided to stay… worst mistake we made on our trip. We got to the room that night and we found out in fact the ac had not been fixed. So in fact the owner lied to our face. He then told the manager that the front desk was turning away customers which in fact she was doing her job very well. What a POS! Then the next morning after making it though the night we go to shower and there is no hot water. Even if they fix the issues I will never stay here again! And they charged us full price for the night!!!! Holiday in lost a customer here all because of a crappy owner!! And the room my friend stayed in hadn’t been cleaned before from the guy that had checked out cause of the same issues we had. On a positive note it gave us an opportunity to stay at Neopolean which is just around the corner it’s an older place but the staff and place were friendly and nice. I told them they should hire the front desk clerk from holiday inn. Do not stay here!!! We wondered why it seemed like we were the only ones in the hotel. Even the bar was closed down…
Stayed 3 nights in Feb 2025

2/10 Terrible

Tamarcia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Riley

Disliked: Cleanliness, property conditions & facilities, room comfort
Very hot room was 93 degrees
Stayed 2 nights in Feb 2025

4/10 Poor

Lisa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very nice and helpful at check in. The property is poorly maintained. Besides outdated rooms with chipped furniture, the air conditioning wasn’t working. It was 82 degrees in our room all night. I suspect that was not a new development because there was a box fan in the room when we arrived. Also, there were no functioning lights in the one working elevator until someone stuck a puck light up, providing minimal lighting. It would have been nice if these things had been mentioned at check in.
Stayed 1 night in Mar 2025

2/10 Terrible

Karea

Stayed 1 night in Mar 2025

2/10 Terrible

Markia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrive to the hotel, there was no hot water or air-conditioning in the place was unbelievable. I didn’t even receive a refund.
Stayed 1 night in Mar 2025

4/10 Poor

Matthew, Clive

Liked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Riley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was not very good. Air conditioning was out. The room was 96 degrees. The hot water did not work so we had to take a freezing cold shower. Only one elevator was in working order. The staff was powerless to do anything as the situation was out of their control. Unfortunately, this was the worst stay I’ve experienced in my life.
Stayed 1 night in Mar 2025

4/10 Poor

Rachel

Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Ben

Stayed 1 night in Feb 2025

4/10 Poor

Joseph

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Poor Stay

All outlets were broken mostly. Boiler was broken at the time of visit so no hot water even with 20 degree and below weather.
Stayed 3 nights in Feb 2025

8/10 Good

Luis Rene

Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and valet! Comfy beds. Close to Beale Street
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
It was easy checking in. The heat didnt work in our room. I was charged twice on my card
Stayed 1 night in Feb 2025

2/10 Terrible

Denise

Stayed 1 night in Feb 2025

6/10 Okay

Jacob

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The ac broke down so all there was was a box fan. They couldn’t get m checked in rv though I booked and paid before I arrived
Stayed 1 night in Feb 2025

8/10 Good

Nate

Business traveller
Liked: Property conditions & facilities
The Peabody is a unique hotel for more reasons than just the fantastic live ducks in the fountain. From the classic wall built phone booths to the giant golden dog statues, there is something fun to discover everyone you look.
Stayed 5 nights in Jan 2025

6/10 Okay

Daniel

Travelled with partner
This hotel is conveniently located a few blocks from Beale St. It offers comfortable accommodations for a reasonable price.
Stayed 2 nights in Jan 2025

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were some issues outside of the staff's control and they were superb, friendly and helpful.
Stayed 4 nights in Jan 2025

2/10 Terrible

Matthew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

To hot to handle

Absolute miserable the hotel room was 88 degrees. They said “ sorry” were trying to get it fixed. They gave us a box fan. Only got the room down to 85 degrees. All rooms were like this. Also had a smoke detector chirping and the maintenance man didn’t know how to fix it. He put the batteries in wrong. We had to fix it ourselves.
Stayed 2 nights in Jan 2025

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness
First our room key didn't work after 2 attempts. Then alternate room wasn't cleaned and room temperature was over 85°F. Finally after our 4th trip to the lobby we got an acceptable room. Staff was very helpful but seemed severely under sraffed as a whole.

2/10 Terrible

Alicia

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We had no hot water the first morning and the room temperature couldn’t be controlled. The next morning we woke to a 78 degree room to be told that their chillers were out and that we should have been advised. We pull up and were notified upon arrival that we had to pay for valet. We didn’t have breakfast included because we booked through Expedia. The bar area wasn’t open due to lack of staff. We had to cut our stay short because we couldn’t stay in the room due to it being too hot. Do not recommend booking through Expedia not staying at this hotel.
Stayed 3 nights in Dec 2024