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Springhill Suites Memphis East / Galleria

3.0 star property

Photo gallery for Springhill Suites Memphis East / Galleria

Free daily self-service breakfast
Pillow-top beds, desk, laptop workspace, blackout curtains
Terrace/patio
Reception
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pool
  • 24/7 front desk
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

View map
2800 New Brunswick Rd, Memphis, TN, 38133
  • Place, Wolfchase Galleria
    ‪2 min walk‬
  • Place, Bellevue Baptist Church
    ‪4 min drive‬
  • Place, Cordova Community Center
    ‪8 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Flat-screen TV

Suite, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(43 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

7.6 out of 10
Good
(30 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior
Best Western Plus Galleria Inn & Suites
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, 1,007 reviews
The price is NZ$164
includes taxes & fees
9 Nov - 10 Nov
Best Western Plus Galleria Inn & Suites

About the area

Memphis

With a stay at Springhill Suites Memphis East / Galleria in Memphis (Wolfchase), you'll be a 1-minute drive from Wolfchase Galleria and 6 minutes from Bellevue Baptist Church. .This hotel is 3.5 mi (5.6 km) from Davies Manor and 5.7 mi (9.2 km) from Cordova Community Center.

What's nearby

  • Wolfchase Galleria - 2 min walk - 0.2 km
  • Saint Francis Hospital - Bartlett - 3 min drive - 3.2 km
  • Bellevue Baptist Church - 4 min drive - 4.9 km
  • Cordova Community Center - 8 min drive - 8.2 km
  • Shelby Farms Visitor Center - 12 min drive - 12.3 km

Getting around

  • Memphis Central Station - 26 min drive
  • Memphis International Airport (MEM) - 27 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Texas Roadhouse - ‬7 min walk
  • ‪Panera Bread - ‬8 min walk
  • ‪Chipotle Mexican Grill - ‬17 min walk
  • ‪Chili's Grill & Bar - ‬13 min walk

About this property

Springhill Suites Memphis East / Galleria

Hotel with free breakfast, 3-minute walk to Wolfchase Galleria
Springhill Suites Memphis East / Galleria offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

Guests under 18 years old are not allowed in the swimming pool or hot tub.

Make yourself at home in one of the 79 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features barbecue grills and complimentary use of a nearby fitness facility.
A complimentary self-serve breakfast is served daily.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Guests are offered a complimentary self-serve breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1998
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Fitness facility
  • Hot tub
The following facilities are closed on Wednesday and Thursday:
  • Fitness facility
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites Marriott Galleria Hotel East
Springhill Suites Memphis East Galleria Hotel
Springhill Suites Galleria Hotel
Springhill Suites Memphis East Galleria
Springhill Suites Galleria
Springhill Suites Memphis East / Galleria Hotel Memphis
Springhill Suites East Galleria
Springhill Suites Memphis East / Galleria Hotel
Springhill Suites Memphis East / Galleria Memphis
Springhill Suites Memphis East / Galleria Hotel Memphis

Reviews

Springhill Suites Memphis East / Galleria Reviews

7.8

Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 414 out of 989 reviews
Rating 8 - Good. 269 out of 989 reviews
Rating 6 - Okay. 139 out of 989 reviews
Rating 4 - Poor. 95 out of 989 reviews
Rating 2 - Terrible. 72 out of 989 reviews

Reviews

2/10 Terrible

Mooli

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very dirty, pool was partially decommissioned and smelly and the entire place and room smelled bad. Also broken stuff in room
Stayed 1 night in Jul 2025

2/10 Terrible

Leann

Travelled with pets
Liked: Cleanliness
Room #1: We were unpacked, set-up & ready for bed. TV didn’t work. Waited for guy to come fix it. I discovered the door to our room didn’t lock. I told the guy that when I was waiting for him to get to me, I had tried the doors on that floor & many opened just by me using the door handle. Room #2: They changed our room, said all was good. Packed up. Moved. Unpacked. The door didn’t lock. Room #3: They changed our room, said all was good. Packed up. Moved. Unpacked. The door didn’t lock. Room #4: They changed our room, said all was good. Packed up. Moved. This time I checked the door instead of trusting them. The door didn’t lock. They moved us over to Fairfield Marriott. All was good there. This process took from 8:15 pm to around 10:00 pm. I came to Memphis for my rheumatology apt. I was in so much pain! Never even once did they ask if we wanted help or push the cart! When they moved us across the parking lot, I refused to move the cart. After a few minutes of staring at each other, the lady finally pushed the cart to Fairfield. I asked for my room to be comped. She said that was up to the main manager. I asked for a way to contact the corp manager. I was told that she couldn’t give out that info, but she would let them know. This morning I spoke to a different manager there. She said that she heard what happened. She gave me the corp managers phone# & email. I will be contacting them in the next couple of days, but really, they should be contacting me.
Stayed 1 night in Jul 2025

4/10 Poor

roy

Travelled with partner
Disliked: Property conditions & facilities
Staff confused on which hotel- Spring Hill or Fairfield large area of soak/wet floor around ac!
Stayed 1 night in Jul 2025

2/10 Terrible

Gary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was horrible. Would not recommend. Arrived and computers were down and was sent across the street to the Fairfield Inn and was charged again for the run (finally got the charge reversed). Room was very hot and uncomfortable and staff was rude at both properties.
Stayed 1 night in Jul 2025

8/10 Good

Dazzling

Stayed 2 nights in Jul 2025

6/10 Okay

Portia

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Tabby

Stayed 1 night in Jul 2025

4/10 Poor

Marqurnisa

No ice in the ice maker stain on the cover gotten locked out my room was a bug in my juice
Stayed 1 night in Jul 2025

4/10 Poor

Lars

Disliked: Staff & service
Could not understand the accent of the clerk. Room had smoke smell, so had to change room. Housekeeping didn’t even come into my room (2-night stay). Room key didn’t work when I came back at the end of the day.
Stayed 2 nights in Jul 2025

6/10 Okay

Monique, Cordova

Disliked: Amenities
Room need upgrading
Stayed 3 nights in Jul 2025

2/10 Terrible

Yashone

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unhappy guest

Overall I wasn’t happy with my stay at Springhill Suites. Dryer broke down, 3 red spots on carpet in the room, shower rod coming out the wall, tub stopper broken off to the side & the phone in my room never worked so if something happen I couldn’t call the front desk. Male at the front desk when I checked I told him I didn’t want any room service, but they came in my room when I wasn’t there. None of the room had DO NOT DISTURB door tags. On July 10th around 9:45pm a stranger unlocks my door & came straight into my room I was so scared after a screamed they said sorry they was in wrong room. I was scared for my life. I go down to the front desk told the employee Priya that program my room to someone else and all she said was she was sorry. That is unacceptable, so on Saturday I told weekend front desk employee BJ (which is a very good employee) what happened. BJ informed me the manager would be Monday and I should talk to her. I thanked him and I called Hotel.com to complain and to be Compensated for my room. Then on Sunday I told BJ that I didn’t want any room service he wrote it down & said no one will go in your room. When we came back and went to my room I noticed that trashed was empty & I had new towels. Now I’m pissed went to the front tell BJ housekeeping came in my room. He’s upset called for the housekeeping supervisor that doesn’t speak English had to use an app to translate what was said. She said no one came in the room. A mess, I just want to be Compensated!
Stayed 5 nights in Jul 2025

4/10 Poor

Christina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches everywhere. In our fridge and crawling around, it smelt bad when you walked in your room.
Stayed 1 night in Jul 2025

8/10 Good

Douglas H

Liked: Cleanliness, staff & service, property conditions & facilities
Door keys became inoperable long before check out time
Stayed 1 night in Jul 2025

10/10 Excellent

Chimia

Stayed 2 nights in Jul 2025

8/10 Good

stephanie, Memphis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was pretty good except the breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Jana

Liked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Jeanne, Eaton

Liked: Cleanliness, staff & service
Nice access to all the places we went.
Stayed 1 night in Jun 2025

8/10 Good

Calyn

Stayed 1 night in Jun 2025

6/10 Okay

virgil

Liked: Cleanliness
Quick stay it wasn’t bad
Stayed 1 night in Jun 2025

4/10 Poor

Aaron

Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great besides the indoor pool being out of service.
Stayed 2 nights in May 2025

2/10 Terrible

Bridgette

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Dont waste your money

At check in i was told the pool was closed and when i said that was the whole reason i was staying was for the pool so she said let her check on something and came back and said the pool was open but the hot tub was closed which was obvious by the tarp over it. I should have walked out right then but didnt. The pool was SO GROSS!!! Then the full length mirror behind the bathroom door was filthy with kids handprints and then in the middle of the night i was going move to the other bed and i pulled back the blanket and there was a sock in the bed needless to say i scooted my grandson over and laid back down with him.
Stayed 1 night in Jun 2025

10/10 Excellent

Rena

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. The check in was nice as well.
Stayed 1 night in Jun 2025

6/10 Okay

John

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

efrain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rooms need to be updated, pool was close

Stayed 4 nights in Jun 2025