Hotel Marionetas

3.0 star property

Photo gallery for Hotel Marionetas

Terrace/patio
Reception
Standard Room, 1 King Bed
Front of property
Pool views

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pool
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Calle 49 No 516 x 62 y 64 Col Centro, Mérida, YUC, 97000
  • Mérida Cathedral
    ‪11 min walk‬
  • Plaza Grande
    ‪11 min walk‬
  • U.S. Consulate Merida
    ‪3 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪9 min drive‬

Room options

Deluxe Double Room, 2 Double Beds, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Bathtub, Courtyard View

8.0 out of 10
Very good
(1 review)
  • 20.25 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, 2 Bathrooms, Garden View

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 22.5 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

  • 22.5 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Mérida

With a stay at Hotel Marionetas, you'll be centrally located in Mérida, a 7-minute walk from Paseo de Montejo and 13 minutes by foot from Plaza Grande. .This hotel is 1 mi (1.6 km) from Mérida Cathedral and 1.2 mi (2 km) from U.S. Consulate Merida.

What's nearby

  • Paseo de Montejo - 6 min walk - 0.6 km
  • Mérida Cathedral - 11 min walk - 1.0 km
  • Plaza Grande - 11 min walk - 1.0 km
  • Yucatan International Convention Center - 20 min walk - 1.7 km
  • U.S. Consulate Merida - 3 min drive - 2.6 km

Getting around

  • Teya-Merida Station - 28 min drive
  • Mérida International Airport (MID) - 9 min drive

Restaurants

  • ‪La Negrita Cantina - ‬1 min walk
  • ‪Mercado 60 - ‬5 min walk
  • ‪El Dzalbay - ‬3 min walk
  • ‪Voltacafe - ‬4 min walk
  • ‪Flamante Burgers & Friends - ‬2 min walk

About this property

Hotel Marionetas

Colonial hotel with a 24-hour front desk and a coffee shop
Hotel Marionetas offers 13 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature down comforters and premium bedding. 55-inch plasma televisions come with cable channels. Bathrooms include showers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Mérida hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 13 individually decorated guestrooms, featuring refrigerators and plasma televisions. Your Tempur-Pedic bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This Colonial hotel also features complimentary wireless internet access, concierge services, and a hair salon. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Hotel Marionetas has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (MXN 120 per night)
  • Beach shuttle (surcharge)
  • Onsite parking available only on request
  • Uncovered parking on site (MXN 120 per night)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: MXN 270 for adults and MXN 270 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift
  • Smooth flooring in room
  • Tile flooring in room

More

  • 1 building
  • 2 floors
  • Built in 2002
  • Colonial architecture
  • Designated smoking areas
  • Mosquito nets
  • Renovated entire property - September 2022

Room amenities

Bedroom

  • Cot (surcharge)
  • Down comforter
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch HDTV with cable channels

Food and drink

  • Griddle
  • Minibar
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for MXN 800 per stay

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 270 for adults and MXN 270 for children
  • Uncovered self parking fee: MXN 120 per night
  • Nearby parking fee: MXN 120 per night(16 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: MXN 800 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9 AM to 9 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Marionetas
Hotel Marionetas Merida
Hotel Marionetas Mérida
Marionetas Merida
Marionetas Mérida
Hotel Marionetas Hotel
Hotel Marionetas Mérida
Hotel Marionetas Hotel Mérida

Hotel Marionetas Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 203 out of 343 reviews
Rating 8 - Good. 105 out of 343 reviews
Rating 6 - Okay. 21 out of 343 reviews
Rating 4 - Poor. 8 out of 343 reviews
Rating 2 - Terrible. 6 out of 343 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Brian

Stayed 8 nights in Feb 2025

10/10 Excellent

Hal

Liked: Cleanliness, amenities
.
Stayed 2 nights in Feb 2025

8/10 Good

Kyle, Riverview

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lively!
Stayed 2 nights in Feb 2025

10/10 Excellent

Kyle, Riverview

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic! Especially the room, shower/bathroom. Everything is so close to the hotel. Only downside was the pool because it didn’t seem clean but thats ok since the beach was only 30 minutes away. Will definitely recommend this place👍
Stayed 1 night in Feb 2025

10/10 Excellent

NORBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

Wow that place surprise us . Our room was so beautifully designed and the staff was super nice . I will definitely highly recommend this hotel .
Stayed 3 nights in Feb 2025

6/10 Okay

Dawn

Travelled with family
Liked: Cleanliness, staff & service
Seemed like it would be a nice place from previous reviews. Our room was really nice and the air conditioning was necessary and worked well! It was over 94F outside. Unfortunately the pool was dirty and we couldn’t swim. That seems like something that could have, and should have been rectified. I did see that someone else reported this issue. The grounds needed some tending. The housekeeping and breakfast senoras were very kind. No English spoken, which was fine by us and it gave us a chance to practice. No food and drink available when we arrived at 8 pm, but the hotel is within a 5 minute walk of a main shopping street with all you need. Great location No safety concerns. Lovely people. Great country.

8/10 Good

Julius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

Markus

Travelled with family
Disliked: Cleanliness, property conditions & facilities

No windows.

The pool wasnt cleaned but we didnt need it. The bad thing was that our room didnt have windows at some of the places so we could hear right outside the hallway vice versa. There was no elevator either so had to carry alot of luggage upstairs. However the receptionist helpes us carry.
Stayed 2 nights in Jan 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

HUGO

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent service
Stayed 2 nights in Jan 2025

10/10 Excellent

Hal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Perfect Stay! I had an amazing experience. Everything about this hotel was exceptional—beautifully designed rooms, excellent amenities, and an unbeatable location. The staff were incredibly friendly and went above and beyond to make my stay special. The attention to detail, from the cozy bedding to the delicious breakfast, made it feel so personalized and welcoming. Whether you’re looking to relax or explore, this hotel is a perfect choice. I can’t wait to come back and highly recommend it to anyone looking for a memorable stay!
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Stayed 2 nights in Jan 2025

6/10 Okay

Ella

Liked: Staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for walking to shopping, restaurants, cantinas and local attractions. Friendly staff. Free breakfast was a bonus. We stayed 5 nights with no complaints
Stayed 5 nights in Dec 2024

10/10 Excellent

Blaise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Wendy

Stayed 3 nights in Nov 2024

8/10 Good

Charles, Staten Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is within a 10 minute walk at most of Plaza de grande and the historical buildings in that area. Plenty of restaurants are very good food. People are very friendly. The hotel offers free breakfast, but I don’t believe any other meals during the day, at least I did not see any, but I was out most of the day. The bathroom in my room could use a makeover, but it was acceptable, it was a little damp, but not uncomfortably so. The area leading to the rooms is lush with greenery and very pretty. The only real complaint that I have is that the pool is not working, and apparently hasn’t been working for a while so the water that’s still in. It needs to be drained as it is a little foul odor.
Stayed 4 nights in Nov 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with wonderful staff who were extremely kind and helpful. Comfortable beds, great shower pressure, beautiful decor and large tv. Will stay again and highly recommend
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful and very clean. The beds are comfortable and the staff were very helpful. Easy to walk to places in the center. We would stay again anytime!
Stayed 3 nights in Nov 2024

10/10 Excellent

Leon

Liked: Cleanliness, property conditions & facilities, room comfort

Nelsons

No complaints at all. A very nice stay. The staff was great.
Stayed 2 nights in Oct 2024

8/10 Good

MA DEL CARMEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno

Me gustó la ubicación del hotel, muy lindo, caminando 3 cuadras, llegamos al centro de Mérida. Las habitaciones amplias, camas cómodas, sólo pedí que cambiaran las almohadas, lo cual hicieron sin ningún problema. Me gustó, sí volvería. El desayuno no tuve la oportunidad de probarlo. El personal muy amable.
Stayed 4 nights in Oct 2024

10/10 Excellent

Karin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Even though we were there while the hurricane hit, the hotel, never lost electricity, everybody was very kind, the staff were helpful and I would definitely stay there again, it’s a charming property
Stayed 3 nights in Oct 2024

10/10 Excellent

Magaly

Stayed 1 night in Oct 2024