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Óntico Urban Design Hotel

4.0 star property

Photo gallery for Óntico Urban Design Hotel

Business centre
Standard Single Room
Reception
Business centre
Snack bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View map
Calle 54 Número 474 X 53 Y 55 Col.Centro, Mérida, YUC, 97000
  • Parque Santa Lucía
    ‪6 min walk‬
  • Mérida Cathedral
    ‪10 min walk‬
  • U.S. Consulate General Mérida
    ‪3 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 37 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Mérida

With a stay at Óntico Urban Design Hotel, you'll be centrally located in Mérida, within a 10-minute walk of Parque Santa Lucía and Mérida Cathedral. .This hotel is 0.7 mi (1.1 km) from Paseo de Montejo and 0.9 mi (1.5 km) from Plaza Grande.

What's nearby

  • Parque Santa Lucía - 6 min walk - 0.6 km
  • Mérida Cathedral - 10 min walk - 0.9 km
  • Plaza Grande - 10 min walk - 0.9 km
  • Yucatan International Convention Center - 3 min drive - 2.6 km
  • U.S. Consulate General Mérida - 3 min drive - 2.9 km

Getting around

  • Teya-Merida Station - 23 min drive
  • Mérida International Airport (MID) - 18 min drive

Restaurants

  • ‪El Lagarto de Oro - ‬3 min walk
  • ‪Soco Mérida - ‬6 min walk
  • ‪La Bierhaus Centro - ‬5 min walk
  • ‪Bacab Cerveceria - ‬3 min walk
  • ‪Bar Flamel - ‬4 min walk

About this property

Óntico Urban Design Hotel

Hotel with a bar, a quick walk to Parque Santa Lucía
Óntico Urban Design Hotel offers 20 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished. Tempur-Pedic beds feature down comforters. 50-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Mérida hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Make yourself at home in one of the 20 individually furnished guestrooms, featuring iPod docking stations and Smart televisions. Your Tempur-Pedic bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a communal living room. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).
Grab a bite from the snack bar/deli serving guests of Óntico Urban Design Hotel. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Bar - This lobby lounge specializes in international cuisine and serves breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 160 per day); reservations required
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar

Things to do

  • Library

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 2020
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Tempur-Pedic mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 500 per person (one-way)
  • Airport shuttle fee per child: MXN 500 (one-way)
  • Nearby parking fee: MXN 160 per day (1640 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ontico Urban Design
Óntico Urban Design Hotel Hotel
Óntico Urban Design Hotel Mérida
Óntico Urban Design Hotel Hotel Mérida

Óntico Urban Design Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 112 out of 165 reviews
Rating 8 - Good. 37 out of 165 reviews
Rating 6 - Okay. 9 out of 165 reviews
Rating 4 - Poor. 5 out of 165 reviews
Rating 2 - Terrible. 2 out of 165 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rodney, Alhambra

Stayed 2 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Mérida

Stayed here as part of a longer trip along the Mayan Train route, and thought it was an excellent option: very centrally located to the main nightlife area in Mérida, with great amenities and quality. Would stay here again!
Stayed 2 nights in Apr 2025

8/10 Good

Ilka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The employees were very courteous and polite, trying to help as much as they could. I was first told that because of my VIP status I could enjoy 2 breakfasts and a drink, only a few minutes later a different front desk employee told me that breakfast was NOT included. Obviously a little disappointing. Water temperature in shower kept fluctuating which was challenging. No safe in room or mini fridge. Only 2 bottles of water per day allowed.
Stayed 4 nights in Mar 2025

10/10 Excellent

RODRIGO GOMEZ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel
Stayed 1 night in Mar 2025

8/10 Good

Steven, SPARTANBURG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely designed small hotel. Friendly and helpful staff. Comfortable bed. Convenient location on a side street. The one drawback is that the WiFi signal was weak, so that the TV usually did not work because it could not stream content. Also was unable to stream content on my personal devices.
Stayed 4 nights in Mar 2025

6/10 Okay

rhonda

Liked: Staff & service, property conditions & facilities
The staff was so, so, friendly and helpful! My room was beautiful. The hotel is very modern but the surrounding buildings are dilapidated and un-leading to the eye. The TV WiFi never worked no matter how many times I put in the code but I was not in the city to watch T.V.
Stayed 7 nights in Feb 2025

10/10 Excellent

Santiago

Stayed 1 night in Feb 2025

10/10 Excellent

Raul Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service. The property is located within walking distance.
Stayed 5 nights in Feb 2025

10/10 Excellent

Diana

Stayed 3 nights in Feb 2025

10/10 Excellent

Camille

Stayed 1 night in Feb 2025

10/10 Excellent

Matthew, Milwaukee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, one of our favorites. Very clean, pretty and modern. Staff was the highlight, they were absolutely wonderful and so nice. We loved it and will certainly stay again.
Stayed 8 nights in Jan 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Urban chic design

Very nice designed hotel with nicely appointed bathroom, great bed and linens. Staff is very warm, approachable and friendly. Location was very convenient to all parts of Merida Centro. Highly recommend
Stayed 2 nights in Jan 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very surprising little gem in Merida

The hotel is quiet nice , great location walking distance to all restaurants and bars near La Plancha park, which is one of the newest attractions in the city. Loved the area and I wish I had stayed there longer, as we only stayed one night as we had a flight to catch
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More Like 4.5

Stayed 4 days in January. Positives: Hotel is relatively new and located a few walkable blocks east of the main tourist areas. Service from all the staff was friendly. They can prepare you a nice breakfast with eggs, bacon, fruit... for a little over $5.00. Room had a reliable air conditioner, comfortable beds and strong shower. Lighting was good. No problems sleeping. They have a sister hotel located downtown with a small pool which was a nice stop on a hot afternoon. They will give you a towel. You can order drinks and food there. Negatives: My room had no view just the neighboring wall. It was rather dark. There are rooms facing the street but I don't know what you would see or noise level on that side. Design of some parts of room not ideal. The shower floor did not drain and left puddled water. The bathroom is separated from main room with a window wall that is very hard to clean apparently as the shade was noticeably grimy. Light switches awkwardly placed. Step up to bathroom is not well lit and a little dangerous. Not a lot of places to hang towels. Overall, I was happy with my stay.
Stayed 4 nights in Jan 2025

10/10 Excellent

Anderlan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super friendly! Everything was comfortable. Love the walk ability to so much stuff. Uber was always less than 10 mins away.
Stayed 6 nights in Jan 2025

10/10 Excellent

Letitia

Liked: Cleanliness, amenities, property conditions & facilities
My stay was excellent. Staff was professional and very helpful.
Stayed 11 nights in Jan 2025

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Mérida

Very nice hotel. Superb front desk staff and housekeeping staff. Only complaint is that the water pressure surged and was hard to regulate water temperature in the shower.
Stayed 3 nights in Jan 2025

10/10 Excellent

Aksana

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean hotel, friendly staff.
Stayed 6 nights in Jan 2025

8/10 Good

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Paula C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super polite and friendly. Luis and Alex at the front desk were very helpful. I like the neighborhood. It was quiet yet close to everything.
Stayed 7 nights in Jan 2025

8/10 Good

melvin

Stayed 2 nights in Dec 2024

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding!! We stayed for 3 weeks and enjoyed every moment. Great location Amazing attentive staff Spacious rooms Comfortable beds Quality pillows, bedding & bathroom linens Hearty affordable breakfast After the military my career was in hospitality. I was a Chef in charge of numerous restaurants, bars, convention centers & catering for government offices. Event planner. I was also a nationally certified Food Safety Manager. I share that to say I have seen every aspect of hospitality in my career. It’s hard to impress me but Ontico did. Highly recommend & will definitely return.
Stayed 6 nights in Dec 2024

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My third stay & very happy I chose this hotel. Staff is amazing, room are great & hotel is convenient. We’ve been traveling for the last 2 years in and out of hotels between Bangkok, Kuala Lumpur, Manila, Siem Reap, Seattle, Cancún & now Merida. I love boutique hotels and Óntico is now on my lists of favorites. It’s a small hotel with a big heart & a mastery of hospitality !!
Stayed 7 nights in Dec 2024

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding!! This is our 2nd stay here and we really appreciate the hospitality we have received. Comfortable beds & pillows Hot water & good water pressure Modern upscale furniture & amenities Large TV, rooms & bathrooms Limited but tasty & affordable breakfast Walking distance to a vast array of restaurants Laundromat & dry cleaners are only a 5 min walk away Food service apps make food delivery easy Nice walkable location that felt very safe In my last review I complained about the noise from construction next door. Stated I loved the hotel & staff but the amount of noise was bothersome. Not only did the noise lessen staff upgraded us to a room that is amazingly quiet. I greatly appreciate them addressing the issue & fixing it quickly. I highly recommend this hotel!
Stayed 2 nights in Dec 2024