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Aparthotel

Citadines on Bourke Melbourne

4.5 star property

Photo gallery for Citadines on Bourke Melbourne

Exterior
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Executive One Bedroom Apartment
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • 24/7 front desk
  • Gym
  • Laundry

Explore the area

View map
131-135 Bourke Street, Melbourne, VIC, 3000
  • Her Majesty's Theatre
    ‪2 min walk‬
  • Melbourne Central
    ‪5 min walk‬
  • Bourke Street Mall
    ‪7 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Executive Two Bedroom Apartment

In-room safe, desk, laptop workspace, blackout curtains

Executive Two Bedroom Apartment

  • 77 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Two Bedroom Apartments

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Two Bedroom Apartments

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe One Bedroom Apartment

In-room safe, desk, laptop workspace, blackout curtains

Deluxe One Bedroom Apartment

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment

Executive One Bedroom Apartment

  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Studio

In-room safe, desk, laptop workspace, blackout curtains

Executive Studio

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the area

Melbourne

Citadines on Bourke Melbourne is in the heart of Melbourne, within a 5-minute walk of Her Majesty's Theatre and Parliament House of Victoria. .This family-friendly aparthotel is 0.3 mi (0.5 km) from Hosier Lane and 0.3 mi (0.5 km) from Emporium Melbourne.
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Her Majesty's Theatre - 2 min walk - 0.2 km
  • Collins Street - 3 min walk - 0.3 km
  • Melbourne Central - 5 min walk - 0.5 km
  • Bourke Street Mall - 7 min walk - 0.6 km
  • Fed Square - 7 min walk - 0.6 km

Getting around

  • Parliament Station - 4 min walk
  • Flinders Street Station - 11 min walk
  • Melbourne Airport (MEL) - 28 min drive

Restaurants

  • ‪Heng - ‬1 min walk
  • ‪Nana Thai - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪White Tomato - ‬2 min walk
  • ‪HuTong - ‬1 min walk

About this property

Citadines on Bourke Melbourne

Family-friendly aparthotel with a fitness center and a sauna
Citadines on Bourke Melbourne offers 380 accommodations with safes and coffee/tea makers. 43-inch LCD televisions come with digital channels. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an indoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 380 guestrooms, featuring kitchenettes with refrigerators and stovetops. 43-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and a television in a common area.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Melbourne? This aparthotel has 3498 square feet (325 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Onsite parking available only on request
  • Covered parking on site (AUD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Computer station
  • Conference centre (3,498 square foot of space)
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (99 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free newspapers in lobby
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near a train station

Things to do

  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 25 floors
  • 380 units
  • Banquet hall
  • Bed sheets changed on request
  • Built in 2010
  • Connecting units available
  • Housekeeping (on request)
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per day

Payment types

Important information

Optional extras

  • Covered self parking fee: AUD 45 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 2.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Pool access available from 5:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Bourke Melbourne
Citadines Bourke
Citadines Bourke Aparthotel
Citadines Bourke Aparthotel Melbourne
Citadines Bourke Melbourne
Citadines Melbourne
Citadines Melbourne Bourke
Melbourne Bourke
Melbourne Citadines
Citadines On Bourke Melbourne Hotel Melbourne
Citadines Bourke Melbourne Hotel
Citadines Bourke Hotel
Citadines Bourke Melbourne Aparthotel
Citadines on Bourke Melbourne Melbourne
Citadines on Bourke Melbourne Aparthotel
Citadines on Bourke Melbourne Aparthotel Melbourne

Reviews

Citadines on Bourke Melbourne Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 2940 out of 4972 reviews
Rating 8 - Good. 1556 out of 4972 reviews
Rating 6 - Okay. 330 out of 4972 reviews
Rating 4 - Poor. 98 out of 4972 reviews
Rating 2 - Terrible. 48 out of 4972 reviews

Reviews

10/10 Excellent

Mark W

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 5 nights in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Simon

Liked: Cleanliness, room comfort
Excellent hotel close to cbd mcg and theatres
Stayed 2 nights in May 2025

10/10 Excellent

Craig

Stayed 1 night in May 2025

8/10 Good

Adrian

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and tidy, friendly staff and close to shopping
Stayed 3 nights in Jun 2025

8/10 Good

Kylie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Convenient stay. Clean rooms
Stayed 2 nights in May 2025

8/10 Good

Angus B

Business traveller
Liked: Cleanliness, room comfort
Good location. The main photo of the hotel in the image shows the hotel before another building went right next door so many of the rooms will not have a view. Had all sorts of issues with the checkin process. The reception staff did not understand anything about the hotels.com/Expedia gold offer they marketed, and didn't believe me. Spent ages speaking to the counter, and the marketing/reservations team need to communicate better with the reception staff- starting with some better training. Finally got to a room and the Aircon shorted turning on and off again. A handyman turned up to clean the switch saying it's a common problem in this hotel but now should be ok. Then I returned to the room later on and the same problem. Spoke to reception and got moved to a new room. The apartments are nice with good kitchen the real issue here is the poor reception with poor training. Lot of room for improvement here.
Stayed 1 night in May 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was easy to access in Melbourne cbd as across from a tram stop. The studio apartment was spacious too.
Stayed 2 nights in Jun 2025

10/10 Excellent

Pedro

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Cameron

Stayed 3 nights in Jun 2025

6/10 Okay

David

Business traveller
Location was fine
Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Stayed 3 nights in May 2025

8/10 Good

Judith

Liked: Cleanliness, room comfort
Excellent location. Very comfortable apartment and bed with plenty of storage and space.
Stayed 1 night in May 2025

10/10 Excellent

Andrew, THE PATCH

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were so happy with our stay at Citadines on Bourke. Right from the start at check-in, to mid stay when we had a personal issue that was dealt with most respectfully, through to checking out, the staff were incredibly friendly, helpful and welcoming. Nothing was too much trouble. Our room was simple, but it had everything we could have possibly wanted or needed. The bed was very comfortable. If there was any criticism at all (and it's only a small one), both my husband and I found the pillows a little firm for our liking. Perhaps having an extra two on the bed that are much softer would offer an alternative option.
Stayed 1 night in May 2025

8/10 Good

Rachael

Stayed 1 night in May 2025

8/10 Good

Rick

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room seemed a bit dated. The shower was over the bath but the bath didn't drain.
Stayed 2 nights in May 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, room comfort
Well located hotel with tram stop out the front, room was clean and comfortable
Stayed 2 nights in May 2025

10/10 Excellent

Michael Angelo Santos, Annandale

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort

Great spot

Great location, walking easy to everything, or tram at your doorstep. Very quiet and comfortable rooms, great view. Highly recommend and will stay next time in Melbourne
Stayed 6 nights in May 2025

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort

Great central location for business travel

Close to all attractions and amenities. Busy Thai restaurant downstairs. The free coffee card was a great bonus
Stayed 1 night in May 2025

10/10 Excellent

Alan

Liked: Room comfort
we have been here many times before and love the central location and tram outside the door connecting direct to southern cross station and casino area as well as the main shopping and entertaining areas. we couldn't get the TV to sync with our devices so it was free to air or watching on small devices. Not a big deal. We used the pool /sauna which is quite adequate not super hot but OK. If there was 1 downer the bathroom could use a deep clean. Staff were very friendly.
Stayed 2 nights in May 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Pam

Liked: Cleanliness, room comfort

Getaway!

Large studio room with nice views. Quiet. Well located. Friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Glenda

Travelled with partner
Grass location. Clean and tidy and very helpful staff
Stayed 2 nights in May 2025