Please stay away from this hotel. The location is great because it’s like 20 mins walking distance to Centro Historico. The service at this place is the worst. Everything looks like it’s falling apart and not clean. There was a whole issue when we got there, we didn’t get the room we had reserved, apparently because of the “system”. The bathroom in our room stinky, molding and dirty. I had to tell the cleaning lady to please change the shower curtain and to please clean it. Some of the staff members acted or treated you like YOU owed them money, not friendly. There only 2 staff member that were so nice and friendly, I didn’t get their names or so I would put their names here and thanked them for their help. This hotel is not what they portrayed on the website or expedia. They need better organization, knowledge about their “system” and put more love to that property because it does need a lot fixing. My stayed was not pleasant so I do give it 1 star