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Sevilla Palace Hotel

4.0 star property

Photo gallery for Sevilla Palace Hotel

Indoor pool, outdoor pool
Panoramic Suite, 2 Queen Beds, City View, Tower
Exterior
Interior entrance
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Mexico City
  • Paseo de la Reforma
    ‪1 min walk‬
  • Angel of Independence Monument
    ‪19 min walk‬
  • Palacio de Bellas Artes
    ‪2 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Suite, 2 Queen Beds, City View, Tower

Superior Suite, 2 Queen Beds, City View, Tower | Living area

Superior Suite, 2 Queen Beds, City View, Tower

  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Suite, 2 Queen Beds, City View, Tower

Panoramic Suite, 2 Queen Beds, City View, Tower

Panoramic Suite, 2 Queen Beds, City View, Tower

  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Loft

Executive Loft

Executive Loft

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(82 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Queen Bed

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(23 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Loft

Deluxe Loft

Deluxe Loft

  • 2 bedrooms
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(78 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Fiesta Americana Reforma

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 3,504 reviews
The price is NZ$214
includes taxes & fees
16 Aug - 17 Aug
Fiesta Americana Reforma

About the area

Mexico City

With a stay at Sevilla Palace Hotel, you'll be centrally located in Mexico City, steps from Paseo de la Reforma and Senate of the Republic. .This property is 0.6 mi (0.9 km) from National Museum of the Revolution and 0.9 mi (1.4 km) from Angel of Independence Monument.

What's nearby

  • Paseo de la Reforma - 1 min walk - 0.0 km
  • Monument to the Revolution - 5 min walk - 0.5 km
  • Angel of Independence Monument - 19 min walk - 1.6 km
  • Palacio de Bellas Artes - 2 min drive - 1.5 km
  • Zócalo - 4 min drive - 3.8 km

Getting around

  • Mexico City Buenavista Station - 8 min drive
  • Juarez Station - 11 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • Los Naranjos
  • ‪Cuchilleros - ‬3 min walk
  • ‪Carl's Jr. - ‬1 min walk
  • ‪Taqueria el Progreso - ‬5 min walk
  • ‪Cielito Querido Café - ‬2 min walk

About this property

Sevilla Palace Hotel

Property with 2 restaurants, steps from Paseo de la Reforma
Sevilla Palace Hotel offers 413 air-conditioned accommodations with safes and complimentary bottled water. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a health club.
Make yourself at home in one of the 413 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including a health club, an outdoor pool, and an indoor pool. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the property's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Mexico City? This property has 11 square feet (1 square meters) of space consisting of a conference center and 6 meeting rooms. Free valet parking is available onsite.
Sevilla Palace Hotel has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre (11 square foot of space)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 8:00 AM to 10:00 AM
Free in-room WiFi has a 2-device limit

Property is also known as

Hotel Sevilla Palace
Palace Hotel Sevilla
Sevilla Hotel Palace
Sevilla Palace
Sevilla Palace Hotel
Sevilla Palace Hotel Mexico City
Sevilla Palace Mexico City
Sevilla Palace Hotel Mexico City

Sevilla Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1698 out of 2655 reviews
Rating 8 - Good. 560 out of 2655 reviews
Rating 6 - Okay. 217 out of 2655 reviews
Rating 4 - Poor. 89 out of 2655 reviews
Rating 2 - Terrible. 91 out of 2655 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Elizabeth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Pool wasn’t available
Stayed 2 nights in May 2025

4/10 Poor

maricela

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

HUGO GERARDO

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimas instalaciones, no funciona el aire acondicionado.
Stayed 3 nights in Apr 2025

8/10 Good

María Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I choose this hotel because of the pool, out of the 2 days, the pool wasn’t clean one so I feel like they own me.
Stayed 2 nights in May 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio. La ducha podría mejorar
Stayed 1 night in May 2025

8/10 Good

Ma Cecilia

Stayed 1 night in May 2025

10/10 Excellent

Steven

Stayed 1 night in Apr 2025

6/10 Okay

Irma

Liked: Staff & service
Disliked: Property conditions & facilities
I like the location. Personnel at the front desk is respectful and attentive as well as the concierge. I disliked the poor cleaning and disinfecting of the bath. The shower walls have mold. The toilet was not fully clean. The area where the lever is to flush the toilet was neither cleaned nor disinfected
Stayed 6 nights in Apr 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service
We were looking for a good location, Sevilla Palace is a very nice option if you want to stay near Reforma in Mexico City.
Stayed 4 nights in Apr 2025

6/10 Okay

Monitta

Travelled with group
Liked: Staff & service
Too bad,no refrigerator
Stayed 6 nights in Apr 2025

10/10 Excellent

maria luisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, pretty close from everything, safe and good for the budget.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CDMX fun trip

Good place to stay, clean, niece crew,close to many attractions. Decent price
Stayed 4 nights in Apr 2025

8/10 Good

EXEQUIEL

Stayed 4 nights in Apr 2025

10/10 Excellent

Víctor

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Apr 2025

6/10 Okay

Ana Gabriela

Liked: Room comfort

Room improvements

My room was #1618… the AC does not work properly and the shower room door does keep closed.
Stayed 1 night in Apr 2025

4/10 Poor

SUNGWOO, Apodaca

Disliked: Staff & service
They knew that the room had no air conditioning, and they still gave it to me like that, I informed them that it had no air, but they did nothing about it and the manager mentioned that I had to pay to change rooms. VERY DISSAPPOINTING.
Stayed 2 nights in Apr 2025

10/10 Excellent

America, Miami

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness
The property is fine, the housekeeping and front desk very nice.
Stayed 4 nights in Apr 2025

8/10 Good

Alaodin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

MIGUEL JOSE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

ALEJANDRA

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy mal me entregaron mi camioneta con un golpazo y argumentan que el hotel no se hace responsables el encargado del estacionamiento el Sr Sergio Barcenas y el encargado en turno Rogelio Hernandez lo cual esta pesimo por parte del hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Luis

Travelled with family
Liked: Staff & service
La verdad es que cuando leí los reviews de otras personas me asusté porque yo ya había hecho mi reserva, pero creo que la gente espera que este sea un hotel nuevo cuando claramente no lo es. Yo viajé con mi esposa y mi hijo y quedamos fascinados del hotel, mi hijo adoró la piscina y la aventura de que desde el elevador se ve todo el hotel. Nos encantó sobre todo la ubicación del hotel, está súper súper súper céntrico y se puede ir a cualquier lado turístico y tiene una parada de bus enfrente con la que uno se puede mover a donde sea. Cabe mencionar que pedimos comida a la habitación y esta estaba espectacular, también el personal del Hotel siempre fue muy amable muy atento y estaban pendientes de lo que necesitáramos. Insisto el hotel no es nuevo, y esto se nota sobre todo en el baño, nuestra regadera tenía una gran Fuga que cada vez que nos bañábamos el agua se salía por todo el piso, pero fuera de esto no tuvimos problemas ni de malos olores ni de ver cosas extrañas, en general nos fue muy bien, quisiera darle cinco estrellas pero por el tema de la fuga del baño le doy 4, Pero sí he de decir que cuando vuelva a Ciudad de México seguramente consideraré quedarme nuevamente aquí, gracias por todo
Stayed 5 nights in Apr 2025

10/10 Excellent

Marina, houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025