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Sevilla Palace Hotel

4.0 star property

Photo gallery for Sevilla Palace Hotel

Indoor pool, outdoor pool
Panoramic Suite, 2 Queen Beds, City View, Tower
Restaurant
Exterior
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Mexico City
  • Paseo de la Reforma
    ‪1 min walk‬
  • Angel of Independence Monument
    ‪19 min walk‬
  • Palacio de Bellas Artes
    ‪2 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Suite, 2 Queen Beds, City View, Tower

Superior Suite, 2 Queen Beds, City View, Tower | Living area

Superior Suite, 2 Queen Beds, City View, Tower

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Suite, 2 Queen Beds, City View, Tower

Panoramic Suite, 2 Queen Beds, City View, Tower

Panoramic Suite, 2 Queen Beds, City View, Tower

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Loft

Executive Loft | Living area

Executive Loft

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(77 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Living area

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(19 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Loft

Deluxe Loft

Deluxe Loft

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Living area

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(68 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Mexico City

With a stay at Sevilla Palace Hotel, you'll be centrally located in Mexico City, steps from Paseo de la Reforma and Senate of the Republic. .This hotel is 0.6 mi (0.9 km) from National Museum of the Revolution and 0.9 mi (1.4 km) from Angel of Independence Monument.

What's nearby

  • Paseo de la Reforma - 1 min walk - 0.0 km
  • Monument to the Revolution - 5 min walk - 0.5 km
  • Angel of Independence Monument - 19 min walk - 1.6 km
  • Palacio de Bellas Artes - 2 min drive - 1.5 km
  • Zócalo - 4 min drive - 4.2 km

Getting around

  • Mexico City Buenavista Station - 8 min drive
  • Juarez Station - 11 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Cuchilleros - ‬3 min walk
  • ‪Carl's Jr. - ‬1 min walk
  • ‪Los Naranjos - ‬2 min walk
  • ‪Taqueria el Progreso - ‬5 min walk
  • ‪Cielito Querido Café - ‬2 min walk

About this property

Sevilla Palace Hotel

Hotel with 2 restaurants, steps from Paseo de la Reforma
Sevilla Palace Hotel offers 413 air-conditioned accommodations with safes and complimentary bottled water. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a health club.
Make yourself at home in one of the 413 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including a health club, an outdoor pool, and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Mexico City? This hotel has 11 square feet (1 square meters) of space consisting of a conference center and 6 meeting rooms. Free valet parking is available onsite.
Sevilla Palace Hotel has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre (11 square foot of space)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 8:00 AM to 10:00 AM
Free in-room WiFi has a 2-device limit

Property is also known as

Hotel Sevilla Palace
Palace Hotel Sevilla
Sevilla Hotel Palace
Sevilla Palace
Sevilla Palace Hotel
Sevilla Palace Hotel Mexico City
Sevilla Palace Mexico City
Sevilla Palace Hotel Mexico City

Sevilla Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1621 out of 2568 reviews
Rating 8 - Good. 562 out of 2568 reviews
Rating 6 - Okay. 214 out of 2568 reviews
Rating 4 - Poor. 82 out of 2568 reviews
Rating 2 - Terrible. 89 out of 2568 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Vineet

Stayed 1 night in Mar 2025

8/10 Good

Barbara Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Rachell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

edamir

Stayed 1 night in Mar 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location. Well run and very clean. I stay there regularly and have never had a bad experience.
Stayed 3 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff were polite and helful, everything worked, the hotel is in a great location hallway between the Zocala (central square) and the Bosque Chapultepec (huge park with many attractions). Buses and taxis outside the front door, subway stations Revolucion and Hidalgo a short walk away. Breakfast in the restaurant was good. We didn't try having dinner at the hotel, but I'm sure it would be good. The rooftop pool was a great place to relax after walking all day. The water was warmer than I would like if I was looking to cool off in the afternoon, but evenings got chilly as soon as the sun went down, so the warm water was good for that. If I could change anything about hotel, it would be having a balcony for stepping outside and getting fresh air in the room. But the ventilation system was good, so that's not really a complaint, just a preference.
Stayed 7 nights in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It is a convenient location and a great staff

My plane has a delay an I tried several times to contact the property to let them know I will arrive late, but their reservations' department asked me for their confirmation code. They did not take Hotel's itinerary number or my name. Fortunately, my stay was totally paid and I can get a room upon my arrival at 3 am.
Stayed 3 nights in Feb 2025

8/10 Good

ANTONIO

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Una escapada fabulosa

Hotel excelente Una relación precio calidad muy buena Regresaremos pronto
Stayed 1 night in Mar 2025

4/10 Poor

Jose M

Stayed 1 night in Mar 2025

8/10 Good

Amir

Stayed 1 night in Mar 2025

10/10 Excellent

Axel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Ma Claudia

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Humberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Jorge Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

80s Hotel

Excelente ubicación, se podria filmar una pelicula de loa alao 80s todos sigue igual pero esta en buenas condicines.
Stayed 1 night in Feb 2025

6/10 Okay

Jacklyn

Travelled with family
Good area to stay in but very average hotel. Only would return if absolutely needed to
Stayed 5 nights in Oct 2024

4/10 Poor

N, Mesquite

Travelled with family
Disliked: Cleanliness, staff & service, amenities
One waiter felt the need to remind me to leave a tip, very low-rent attitude. Terrible experience with the front desk and the room was not good.
Stayed 4 nights in Oct 2024

6/10 Okay

omar

The location is great , but the hotel is old , bathrooms no fan , shower extremely small barely one person fit, over all is decent
Stayed 3 nights in Feb 2025

6/10 Okay

gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Hilda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a convenient location near restaurants and shopping mall. The staff was friendly and service was great. The pool is small but great for small children. One of the inconveniences was the elevator. The second day of our stay my husband got stuck in one of the two working elevators. At one point after waiting for the elevator for about 10 minutes we were directed to a staff only elevator thru a hidden door. The other inconvenience was the dead roach in one of our rooms. We were moved to a different room but after that we were uncomfortable. If it wasn’t because of these 2 issues we would have very much enjoyed our stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel & friendly staff
Stayed 4 nights in Feb 2025

10/10 Excellent

Anselmo C

Liked: Staff & service, property conditions & facilities
Location
Stayed 2 nights in Feb 2025

8/10 Good

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Sukohardjo

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
staff were outstanding especially the bell man, front desk agents and all the housekeepers. i sincerely wished i can speak spanish, for even in front desk, twas hard to communicate in english fluently. i once called to find out if i needed to bring the towel from my room to the pool or if there are towels available in the pool area? i got transferred 4 times and eventually hung up on because no one seemed to understand my question. second attempt, i called concierge and got the response i needed. property felt old and out dated. although my room has what seemingly newly upgraded shower, the water was leaking badly and seemed not functioning properly. the sink was super slow to drained. again. staff actually were exceptionally friendly and accommodating and professional. just i was not fluent in spanish. total stars: 3.4. rounded down to 3 stars. (staff: 4.5 stars. ding half a star for limited english for a 4* international hotel). would return personally. thank you.
Stayed 4 nights in Feb 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

JOSEPH

Stayed 1 night in Feb 2025