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Comfort Suites At Rivergate Mall

2.5 star property

Photo gallery for Comfort Suites At Rivergate Mall

Lobby sitting area
Suite 1 King Bed with 2 Person Whirlpool Tub
Business centre
Indoor pool
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • Parking included

Explore the area

View map
621 Rivergate Pkwy, Goodlettsville, TN, 37072
  • Place, Rivergate Mall
    ‪14 min walk‬
  • Place, Grand Ole Opry
    ‪14 min drive‬
  • Place, Nissan Stadium
    ‪14 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed with Roll-in Shower

Suite, 1 King Bed with Roll-in Shower

Suite, 1 King Bed with Roll-in Shower

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(27 reviews)
  • 29 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed and Sofa Bed

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed and Sofa Bed

7.4 out of 10
Good
(15 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Mobility Accessible, 1 King Bed and Sofa Bed

Premium bedding, in-room safe, desk, iron/ironing board

Mobility Accessible, 1 King Bed and Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite 1 King Bed with 2 Person Whirlpool Tub

Suite 1 King Bed with 2 Person Whirlpool Tub

Suite 1 King Bed with 2 Person Whirlpool Tub

  • Sleeps 4
  • 1 King Bed

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About the area

Goodlettsville

A stay at Comfort Suites At Rivergate Mall places you in the heart of Goodlettsville, a 2-minute drive from Rivergate Mall and 7 minutes from Nashville National Cemetery. .This hotel is 8.6 mi (13.8 km) from Grand Old Golf, Games & GoKarts and 9 mi (14.5 km) from Grand Ole Opry.

What's nearby

  • Rivergate Mall - 14 min walk - 1.2 km
  • Gaylord Opryland Resort & Convention Center - 13 min drive - 18.2 km
  • Grand Ole Opry - 14 min drive - 19.5 km
  • Nissan Stadium - 14 min drive - 22.6 km
  • Bridgestone Arena - 16 min drive - 23.9 km

Getting around

  • Nashville Donelson Station - 18 min drive
  • Nashville International Airport (BNA) - 21 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪Chipotle - ‬13 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Chili's Grill & Bar - ‬13 min walk
  • ‪88 Kitchen - ‬11 min walk

About this property

Comfort Suites At Rivergate Mall

Hotel with free breakfast, near Rivergate Mall
Comfort Suites At Rivergate Mall offers 80 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Plasma televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Goodlettsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Make yourself at home in one of the 80 air-conditioned rooms featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a vending machine.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 50.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Comfort Suites Rivergate
Comfort Suites Rivergate Mall
Comfort Suites Rivergate Mall Goodlettsville
Comfort Suites Rivergate Mall Hotel
Comfort Suites Rivergate Mall Hotel Goodlettsville
Comfort Suites At Rivergate Mall Hotel
Comfort Suites At Rivergate Mall Goodlettsville
Comfort Suites At Rivergate Mall Hotel Goodlettsville

Reviews

Comfort Suites At Rivergate Mall Reviews

7.2

Good

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 262 out of 805 reviews
Rating 8 - Good. 215 out of 805 reviews
Rating 6 - Okay. 144 out of 805 reviews
Rating 4 - Poor. 88 out of 805 reviews
Rating 2 - Terrible. 96 out of 805 reviews

Reviews

6/10 Okay

Stormi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

2/10 Terrible

Darrin

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

HORRIBLE. I would give 0 stars if I could.

The toilet in our room did not work. We called down to the front desk and were told they would bring up a plunger. 1.5 hours later, we called the front desk back, who told us they couldn’t find a plunger. I asked for another room since this one did not have a working toilet. I was told no and that was a last resort and that we should plan to walk down 3 floors to use the bathroom in the lobby whenever we needed a restroom. That was unacceptable. I told the front desk that they had 10 minutes to fix this or my family would be at the front desk with all of our suitcases until they gave us a new room. Guess what? There was a plunger at our door in less than 10 minutes.
Stayed 1 night in Jun 2025

6/10 Okay

Laura

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Laura

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Ceiling in room had obviously been repaired. It rained all day. Bed was wet when we came back and had to move rooms. New room had a musty smell. Breakfast was good. Waffles, eggs, sausage, biscuits and gravy, assorted cereal and yogurt.
Ceiling in our room after rain. Very obvious wet marks and crack in their fix.
Ceiling in new room. Looked like it had had a leak at some point.
Water filled paint bubble above doorway to ice machine.
Stayed 2 nights in Jun 2025

4/10 Poor

STEINER

Stayed 1 night in Jun 2025

2/10 Terrible

Katherine

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Ended up canceling the reservation. This hotel is not in a good area and as soon as we walked in we left.
Stayed 6 nights in Jun 2025

2/10 Terrible

Mario I

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
It has cockroaches everywhere in my room. Not the best place to stay
Stayed 1 night in Jun 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
This was the second worst hotel I’ve ever stayed out of my entire life. After we checked in, we found a fingernail on the bed and the walls weren’t even completely painted. I tried to cancel, but could not so they gave us a different room which had hairs on the bed. The carpeting was filthy and disgusting and the mall next to it was completely abandoned. I wouldn’t recommend this hotel to anyone ever.
Stayed 2 nights in Jun 2025

6/10 Okay

Carlos

Travelled with partner
Liked: Cleanliness
It smell really weird, but overall it was okay.
Stayed 1 night in Jun 2025

2/10 Terrible

Jerry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the worst hotels ive ever stayed at. Never again. Photos on website can be deceiving. The place smells bad. Room smelled worse. Breakfast is the same everyday.
Stayed 5 nights in May 2025

6/10 Okay

Brittney

Stayed 3 nights in May 2025

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coc@ine baggies left from previous customer, sour musky smell and no exhaust fan... if it wasnt so late, and we just needed a bed for the night, i would've immediately left. Terrible place, terrible location.
Stayed 1 night in May 2025

6/10 Okay

Sara

Travelled with family
Disliked: Property conditions & facilities
Stay here if you have to, don’t if you can afford better! Not horrible but definitely not a great hotel.
Stayed 1 night in May 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff the room was clean!
Stayed 1 night in May 2025

10/10 Excellent

Joselyn

Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness

Some rooms might be ok but ours wasn't

On our way to our room there were overflowing trash cans, piles of dirty linens, and a used plunger in a garbage bag outside the doors. Despite the overwhelming number of signs stating that this was an non-smoking hotel our room smelled so bad of smoke that it stopped us at the door. The front desk staff informed us that it was the last available room and they could cancel or spray room freshener. There were no other hotels for less than $400 in a 30 mile radius that we could find available so we opted to drive home, 2 hours away, at midnight knowing that we would have to drive back the next day. They said they would issue the refund to hotels.com and they would issue a refund to me. Over 3 weeks later and nothing.
Stayed 1 night in May 2025

10/10 Excellent

Sirenia

Stayed 1 night in May 2025

8/10 Good

James

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Out of town

I enjoyed my stay. The bed was very comfortable, the room was peaceful and relaxing, and my checkin was quick. Enjoyed the breakfast. The phone was not working properly and was sticky and dirty. But that is really my only thing i can say that i didnt like. I would stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice and spacious, easy access to the room. The one thing that would have made it better would have been a spa or hot tub.
Stayed 2 nights in May 2025

4/10 Poor

Jennie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs help

The 2 ladies at the front desk didn't know what they were doing. Took way too long to check in at 10:30pm. The hotel smelled and the hotel room carpet had stains all over it. The blanket had a big cigarette burn. The hotel non smoking.
Stayed 1 night in May 2025

2/10 Terrible

Marcel P

Stayed 3 nights in Apr 2025

10/10 Excellent

Lesa

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Definitely recommend!

Great location and great service.Paul was friendly, courteous and professional. He was as always there, he deserves a raise.
Stayed 2 nights in Apr 2025