6/10 Okay
jessie
Travelled with family and small children
17 Jun 2025
Disliked: Cleanliness, amenities, property conditions & facilities
The property offered breakfast and that was convient.When checking in we were given rooms on separate floors due to how the Expedia representative booked the reservation. The girls room was on the first floor. I had to clean the restroom because the toilet seat and floor was dirty (I pack cleaning supplies), due to chix crumbs being on the carpet in the sitting area I asked for a vacuum and was given one. I checked the pullout couch the sheet was dirty and stained and there was chips and donut wrappers with the remaining product still in them. When I brought up my issues to the front desk, the young lady apologized, took a video the vacuum and left the room (did not pick up the opened uneated food packages (crazy) and true. The lights in the pool area were completly off except one round light on the 3feet side of the pool and I was advised by the same front desk lady that maintenance will not come to repair a issue like that at that time of day (about 8:45pm) the poole had about 20 children swimming happily in the dark, a serious liability and unsafe for children so I did not allow my children to stay in the pool (I was the mean parent) I booked this hotel for the breakfast to save money and for the pool for the children. The carpets in the rooms are so stained it's crazy and the sheets on the beds do not fit we had to keep replacing the sheets because the corners would not stay. Check around before booking this location.
jessie
Stayed 2 nights in Jun 2025
