See all properties
Save

Embassy Suites Charleston

3.5 star property

Photo gallery for Embassy Suites Charleston

Lobby
Exterior
32-inch LCD TV with cable channels, TV, video game console
Lobby
Presidential Suite, 1 King Bed

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning

Explore the area

View map
300 Court St, Charleston, WV, 25301
  • Place, Charleston Town Center
    ‪3 min walk‬
  • Place, Charleston Coliseum & Convention Center
    ‪8 min walk‬
  • Place, Clay Center for the Arts and Sciences
    ‪9 min walk‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪7 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Non Smoking

32-inch LCD TV with cable channels, TV, video game console

Suite, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(20 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area

Presidential Suite, 1 King Bed

  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(7 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(17 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (Wellness)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed (Wellness)

9.6 out of 10
Exceptional
(4 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room, 1 King Bed (Hearing)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Single Room, 1 King Bed (Hearing)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

One-Bedroom Suite With 1 King Bed-Mobility Accessible With Tub/Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

Two-Room Premium King Suite-Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

Premium Suite With 2 Double Beds, Mobility Accessible Tub-Non-Smoking

  • Sleeps 5
  • Free Wi-Fi

Hearing Accessible Premium King Suite

  • Sleeps 3
  • Free Wi-Fi

View all photos for Mobility Accessible 1 Bedroom 2 Double Suite with Tub

Bathroom

Mobility Accessible 1 Bedroom 2 Double Suite with Tub

  • Sleeps 5
  • Free Wi-Fi

2 Room Premium 2 Double Suite

  • Sleeps 6
  • Free Wi-Fi

Three-Room Presidential Suite With 1 King Bed-Non Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Corner

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Suite, 1 King Bed with Sofa bed, Corner

8.0 out of 10
Very good
(15 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(64 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, Corner (2 Double Beds with Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Suite, Corner (2 Double Beds with Sofa Bed)

8.8 out of 10
Excellent
(25 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Suite, Non Smoking (2 Double Beds with Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Suite, Non Smoking (2 Double Beds with Sofa Bed)

8.6 out of 10
Excellent
(75 reviews)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Two-Room King Suite-Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

2 Room Corner Premium Suite With 2 Double Beds-Non Smoking

  • Sleeps 6
  • Free Wi-Fi

2 Room Corner Suite-1 King Bed-Nonsmoking

  • Sleeps 4
  • Free Wi-Fi

Two-Room Suite With 1 King Bed-Pure Wellness

  • Sleeps 4
  • Free Wi-Fi

Three-Room Hospitality Suite With 1 King Bed-Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

2 Room Suite With 2 Double Beds-Non-Smoking

  • Sleeps 6
  • Free Wi-Fi

Two Room Corner Suite With 2 Double Beds-Non Smoking

  • Sleeps 6
  • Free Wi-Fi

2 Room Corner Premium Suite-1 King Bed Nosmok

  • Sleeps 4
  • Free Wi-Fi

One-Bedroom Suite With 2 Double Beds And Roll-in Shower-Mobility Accessible, Non-Smoking

  • Sleeps 6
  • Free Wi-Fi

2 Dbls Pure Suite Mobility/Hearing Access Tub

  • Sleeps 4
  • Free Wi-Fi

King Suite-Hearing Accessible-Non-Smoking

  • Sleeps 3
  • Free Wi-Fi

Similar properties

Bar (on property)
Charleston Marriott Town Center
Downtown Charleston
  • Free airport shuttle
  • Pet-friendly
  • Restaurant
  • Air-conditioning
4.1 out of 5, Very good, 1,003 reviews
The price is NZ$167
includes taxes & fees
10 May - 11 May
Charleston Marriott Town Center

About the area

Charleston

A stay at Embassy Suites Charleston places you in the heart of Charleston, steps from Charleston Town Center and 6 minutes by foot from Laidley Court Shopping Center. .This hotel is 0.3 mi (0.5 km) from Charleston Stage Company and 0.3 mi (0.5 km) from Heritage Towers.

What's nearby

  • Charleston Town Center - 3 min walk - 0.3 km
  • Haddad Riverfront Park - 8 min walk - 0.7 km
  • Charleston Coliseum & Convention Center - 8 min walk - 0.7 km
  • Clay Center for the Arts and Sciences - 9 min walk - 0.8 km
  • GoMart Ballpark - 12 min walk - 1.1 km

Getting around

  • Charleston Station - 15 min walk
  • Charleston, WV (CRW-Yeager) - 12 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬2 min walk
  • ‪Fife Street Brewing - ‬5 min walk
  • ‪First Watch - ‬5 min walk
  • ‪Noah's Restaurant & Lounge - ‬6 min walk
  • ‪Black Sheep - ‬6 min walk

About this property

Embassy Suites Charleston

Embassy Suites Charleston offers 253 air-conditioned accommodations with laptop-compatible safes and video-game consoles. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 253 air-conditioned rooms featuring refrigerators and microwaves. 32-inch LCD televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is included.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge during limited hours, and self parking (subject to charges) is available onsite.
Guests are offered a complimentary continental breakfast. A complimentary manager's reception is offered each day.
Embassy Suites Charleston has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM
  • Parking on site (USD 12 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Airport shuttle fee: USD 5.00 per person (one-way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (from 5 to 10 years old)
  • Self parking fee: USD 12 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charleston Embassy Suites
Embassy Suites Charleston
Embassy Suites Hotel Charleston
Embassy Suites Historic Charleston Hotel Charleston
Embassy Suites Charleston Hotel
Embassy Suites Charleston Hotel
Embassy Suites Charleston Charleston
Embassy Suites Charleston Hotel Charleston

Embassy Suites Charleston Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 768 out of 1377 reviews
Rating 8 - Good. 283 out of 1377 reviews
Rating 6 - Okay. 143 out of 1377 reviews
Rating 4 - Poor. 76 out of 1377 reviews
Rating 2 - Terrible. 107 out of 1377 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Stuart

Business traveller
Disliked: Staff & service, amenities
Well, first off, according to the pictures that shall show there is a hot tub. Upon arrival after checking in, I found out that there was no hot tub. Also, the room was really hot. Try to turn the air conditioner on to get it cooler. And the room never got any cooler asked for a fan and they made it seem like it was an issue, they eventually found one from maintenance. There was a lot of dust and everything on it though. Had to clean, I was going for a heart procedure. And if I would have ran the fan like that, it could have really hurt me. I stayed sweating and couldn't hardly sleep due to all of this. I would not recommend to ever come back here again. And I have stayed at this hotel before a long time ago, and I loved hmm, but I guess now.They don't really care as much about the hotel like they used to
Stayed 1 night in Jan 2026

6/10 Okay

William

Stayed 1 night in Feb 2026

6/10 Okay

terry

Stayed 1 night in Jan 2026

6/10 Okay

Joseph

Business traveller
Liked: Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

Emily

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place and amazing people!
Stayed 1 night in Jan 2026

10/10 Excellent

Jens-Kristian

Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

2/10 Terrible

Kara

Stayed 2 nights in Jan 2026

8/10 Good

Jens-Kristian

Stayed 1 night in Jan 2026

8/10 Good

David

Overall nice room; Chex
Stayed 1 night in Jan 2026

10/10 Excellent

Bryce

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast stood out to me! It was very good and very well put together! The omelette station was 🔥
Stayed 1 night in Jan 2026

2/10 Terrible

Gregory

Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Stayed 1 night in Jan 2026

10/10 Excellent

Mycal

Stayed 1 night in Jan 2026

8/10 Good

Ray

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
All was great
Stayed 1 night in Jan 2026

10/10 Excellent

James

Stayed 1 night in Jan 2026

8/10 Good

Crystie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location
Stayed 1 night in Jan 2026

10/10 Excellent

Howard

Stayed 2 nights in Jan 2026

10/10 Excellent

Shayna

Stayed 1 night in Jan 2026

2/10 Terrible

Erin

Stayed 3 nights in Jan 2026

6/10 Okay

Jeffrey

Stayed 1 night in Jan 2026

10/10 Excellent

Joe

Stayed 1 night in Dec 2025

2/10 Terrible

Cristi, Yorktown

Disliked: Cleanliness, staff & service, property conditions & facilities
The front desk was completely unresponsive and unhelpful. We waited over an hour and asked three times before someone finally brought towels to the pool area. Our room had no hand soap or body wash. Someone eventually brought body wash, but we never got any hand soap. The heat was broken in our room and only blew cold air. We never even got a response to our messages about the broken heater. I love Embassy Suites, but we will not be staying at this location again.
Stayed 1 night in Jan 2026

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was absolutely amazing! I will be booking for family trips!
Stayed 1 night in Jan 2026

10/10 Excellent

Jonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026