See all properties
Save

Phoenix Seagaia Ocean Tower

4.5 star property

Photo gallery for Phoenix Seagaia Ocean Tower

Experience the tranquil ambiance of our serene courtyard, featuring a peaceful pool surrounded by lush greenery and flowering plants.
Experience the tropical ambiance of our atrium, featuring a central staircase, palm trees, and comfortable seating areas.
Relax in a serene outdoor setting surrounded by lush trees and shrubs, with pathways and seating areas for socializing or unwinding.
Relax in this stylish room with a large bed, a cozy armchair, and a round table, all set against a stunning ocean view.
Experience tranquility in a serene Japanese-style setting with a peaceful water feature.

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service
  • Parking included

Explore the area

Map
Hamayama, Yamasaki-cho, Miyazaki, Miyazaki-ken, 880-8545
  • Phoenix Seagaia Resort
    ‪1 min walk‬
  • Florante Miyazaki
    ‪7 min walk‬
  • Aeon Mall Miyazaki
    ‪6 min drive‬
  • Miyazaki (KMI)
    ‪16 min drive‬

Room options

View all photos for Corner Twin Room, Multiple Beds, Non Smoking

Corner Twin Room, Multiple Beds, Non Smoking

Corner Twin Room, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 71 sq m
  • Sea view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Double Room, 1 King Bed, Non Smoking, Corner

Double Room, 1 King Bed, Non Smoking, Corner

Double Room, 1 King Bed, Non Smoking, Corner

9.8 out of 10
Exceptional
(6 reviews)
  • 71 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Multiple Beds, Non-smoking

Deluxe Quadruple Room, Multiple Beds, Non-smoking

Deluxe Quadruple Room, Multiple Beds, Non-smoking

  • 50 sq m
  • Sleeps 4
  • 3 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Ocean View (Queen's Family)

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Family Suite, Multiple Beds, Non Smoking, Ocean View (Queen's Family)

9.8 out of 10
Exceptional
(6 reviews)
  • 112 sq m
  • Ocean view
  • Sleeps 10
  • 5 Large Twin Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking (Kings)

Club Suite, 1 Bedroom, Non Smoking (Kings)

Club Suite, 1 Bedroom, Non Smoking (Kings)

  • 169 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Deluxe Double Room, 1 King Bed, Non Smoking, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Ocean View (King's)

Family Suite, Multiple Beds, Non Smoking, Ocean View (King's)

Family Suite, Multiple Beds, Non Smoking, Ocean View (King's)

  • 169 sq m
  • Ocean view
  • Sleeps 10
  • 2 Double Beds, 2 Large Twin Beds and 1 Twin Bed

View all photos for Deluxe Triple Room, Multiple Beds, Non Smoking, Ocean View

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Deluxe Triple Room, Multiple Beds, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(20 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 6
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Corner Fourth, Multiple Beds, Non-smoking

Corner Fourth, Multiple Beds, Non-smoking

Corner Fourth, Multiple Beds, Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • 71 sq m
  • Sleeps 7
  • 3 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Panoramic Suite, Non Smoking (Club Floor,Grand view bath)

Panoramic Suite, Non Smoking (Club Floor,Grand view bath)

Panoramic Suite, Non Smoking (Club Floor,Grand view bath)

  • 109 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Royal Suite, Non Smoking (Club Floor)

Royal Suite, Non Smoking (Club Floor)

Royal Suite, Non Smoking (Club Floor)

  • 300 sq m
  • Ocean view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Corner Suite, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Corner Suite, 2 Double Beds, Non Smoking

  • 109 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, Multiple Beds, Smoking, Ocean View

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Deluxe Twin Room, Multiple Beds, Smoking, Ocean View

8.6 out of 10
Excellent
(8 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Japanese Style Family Suite Non-Smoking

Japanese Style Family Suite Non-Smoking

Japanese Style Family Suite Non-Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 100 sq m
  • Partial ocean view
  • Sleeps 6
  • 6 Twin Futons

View all photos for Club Double Room, 1 King Bed, Non Smoking, Executive Level

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Club Double Room, 1 King Bed, Non Smoking, Executive Level

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Quadruple Room, Non Smoking

Family Quadruple Room, Non Smoking

Family Quadruple Room, Non Smoking

  • 71 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Quadruple Room, Multiple Beds, Non Smoking, Ocean View

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Standard Quadruple Room, Multiple Beds, Non Smoking, Ocean View

8.6 out of 10
Excellent
(12 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 8
  • 2 Large Twin Beds and 2 Twin Beds

View all photos for Standard Twin Room, Multiple Beds, Mobility Accessible, Ocean View

Standard Twin Room, Multiple Beds, Mobility Accessible, Ocean View

Standard Twin Room, Multiple Beds, Mobility Accessible, Ocean View

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Club Suite, Non Smoking, Executive Level

Club Suite, Non Smoking, Executive Level

Club Suite, Non Smoking, Executive Level

  • 109 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Club Twin Room, Multiple Beds, Non Smoking, Executive Level (40F)

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Club Twin Room, Multiple Beds, Non Smoking, Executive Level (40F)

  • 50 sq m
  • Sea view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Club Twin Room, Multiple Beds, Non Smoking, Executive Level

Club Twin Room, Multiple Beds, Non Smoking, Executive Level

Club Twin Room, Multiple Beds, Non Smoking, Executive Level

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • Sea view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Double Room, 1 King Bed, Non Smoking, Ocean View

Standard Double Room, 1 King Bed, Non Smoking, Ocean View

Standard Double Room, 1 King Bed, Non Smoking, Ocean View

9.6 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, Multiple Beds, Non Smoking, Ocean View

Standard Twin Room, Multiple Beds, Non Smoking, Ocean View

Standard Twin Room, Multiple Beds, Non Smoking, Ocean View

8.6 out of 10
Excellent
(9 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Single Room, Non Smoking

Single Room, Non Smoking

Single Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Ocean view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Japanese and Western Style Family Suite , Non smoking

Japanese and Western Style Family Suite , Non smoking

Japanese and Western Style Family Suite , Non smoking

  • 146 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 4 Twin Futons

View all photos for Club Triple Room, Multiple Beds, Non Smoking, Executive Level

Club Triple Room, Multiple Beds, Non Smoking, Executive Level

Club Triple Room, Multiple Beds, Non Smoking, Executive Level

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Ocean view
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for Standard Triple Room, Multiple Beds, Non Smoking, Ocean View

Standard Triple Room, Multiple Beds, Non Smoking, Ocean View

Standard Triple Room, Multiple Beds, Non Smoking, Ocean View

8.6 out of 10
Excellent
(11 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Economy Double, Non-smoking

Economy Double, Non-smoking

Economy Double, Non-smoking

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Triple Room, Ocean View

Club Triple Room, Ocean View

Club Triple Room, Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room, Multiple Beds, Non Smoking, Ocean View

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Deluxe Twin Room, Multiple Beds, Non Smoking, Ocean View

9.2 out of 10
Wonderful
(30 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Royal Japanese Style Suite, Non Smoking

Royal Japanese Style Suite, Non Smoking

Royal Japanese Style Suite, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 176 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 4 Twin Futons

View all photos for Club Suite Room, Multiple Beds, Non Smoking, Executive Level

Club Suite Room, Multiple Beds, Non Smoking, Executive Level

Club Suite Room, Multiple Beds, Non Smoking, Executive Level

  • 109 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds

Similar properties

Enjoy a serene beachside retreat with access to the ocean and a tranquil atmosphere.

Holiday Inn ANA Miyazaki by IHG

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1002)
The price is NZ$311
for 1 room
16 Aug - 17 Aug
Holiday Inn ANA Miyazaki by IHG

About the area

Miyazaki

When you stay at Phoenix Seagaia Ocean Tower in Miyazaki, you'll be connected to the convention center, just steps from Phoenix Seagaia Resort and a 2-minute drive from Florante Miyazaki. .This family-friendly resort is 0.7 mi (1.2 km) from Tom Watson Golf Course and 1 mi (1.6 km) from Eda Shrine.
View more Resorts in MiyazakiOpens in a new window

What's nearby

  • Phoenix Seagaia Resort - 1 min walk - 0.2 km
  • Florante Miyazaki - 7 min walk - 0.7 km
  • Tom Watson Golf Course - 11 min walk - 1.0 km
  • Phoenix Country Club - 4 min drive - 1.9 km
  • Aeon Mall Miyazaki - 6 min drive - 5.4 km

Getting around

  • Miyazaki Station - 21 min drive
  • Miyazaki Airport (KMI) - 28 min drive

Restaurants

  • ‪パインテラス - ‬11 min walk
  • ‪風待ちテラス - ‬1 min walk
  • ‪英国式庭園 - ‬3 min drive
  • ‪セプト クルール - ‬4 min drive
  • ‪ぽっくる農園 - ‬3 min drive

About this property

Phoenix Seagaia Ocean Tower

Luxury resort with 7 restaurants connected to the convention center in Miyazaki
Phoenix Seagaia Ocean Tower offers 734 accommodations with safes and complimentary bottled water. Televisions come with premium satellite channels and pay movies.

Guests have access to shared bathrooms. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and change of towels can be requested. Housekeeping is provided on request.

A golf course, 10 outdoor tennis courts, 3 indoor tennis courts, and a health club are featured at the resort. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 10 treatment rooms. Services include Thai massages, facials, body wraps, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor public bath (no minerals).
Make yourself at home in one of the 734 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include safes and complimentary bottled water, and housekeeping is provided on request.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including outdoor tennis courts and a health club. Additional amenities at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at ガーデンビュッフェ「パインテラス」, one of the resort's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 11:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Event facilities at this resort consist of a conference center and 5 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:30 AM.
ガーデンビュッフェ「パインテラス」 - This buffet restaurant serves brunch and dinner.
Ristorante ARCO - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open select days.
米九（こめきゅう） - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open select days.
中国料理「藍海（らんはい）」 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.
寿司処「八潮」 - This restaurant specializes in sushi and serves dinner only. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: JPY 3,800 for adults and JPY 1,900 for children
  • 2 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Ristorante ARCO
  • ガーデンビュッフェ「パインテラス」
  • 中国料理「藍海（らんはい）」
  • 寿司処「八潮」
  • 米九（こめきゅう）

Things to do

  • 10 outdoor tennis courts
  • 3 indoor tennis courts
  • Bicycle rentals
  • Children's club
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Health club
  • Horseback riding/rentals
  • Indoor pool
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Segway rentals/tours
  • Shopping centre
  • Tennis lessons

Family friendly

  • Children's club (surcharge)
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body wraps
  • Facials
  • Hot tub
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Spa open select days
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 43 floors
  • Ballroom
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shared bathroom
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Meals are not included in the breakfast and half board rates for children ages 4-12 when sharing existing bedding with an adult, and breakfast can be requested for the listed child breakfast fee and dinner for JPY 3,250. The meals are available for children ages 0-3 at no charge.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 1900 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to September
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Grande Ocean
Sheraton Grande Ocean Miyazaki
Sheraton Grande Ocean Resort
Sheraton Grande Ocean Resort Miyazaki
Miyazaki Sheraton
Sheraton Grande Ocean Hotel Miyazaki
Sheraton Miyazaki
Sheraton Grande Ocean
Sheraton Grande Ocean Resort Resort
Sheraton Grande Ocean Resort Miyazaki
Sheraton Grande Ocean Resort Resort Miyazaki

Phoenix Seagaia Ocean Tower Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 667 out of 1001 reviews
Rating 8 - Good. 231 out of 1001 reviews
Rating 6 - Okay. 59 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

AKIKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

全てが遠かった

バブルのホテル、無駄な空間で広々としているが、何をするにも全てが遠かった。駐車場ちょいとおい。 温泉があることで選択したが、かなり遠くにあり、更に部屋着のまま外に出れずいちいち着替えなくてはならず不便。更に23時まで。朝も着替えて行くに億劫。食事も遠い。ゴルフで寝て泊まるだけなら、と今回はゴルフではなかったので、温泉宿泊には向かないかも。ゴルフ有きの客以外も取り込むなら、もう少し改善しないとまた、、、。
Stayed 1 night in Apr 2025

10/10 Excellent

Okubo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Hamsa Shijas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best experience do far in Japan
Stayed 1 night in Apr 2025

8/10 Good

Jinho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Banco

Stayed 2 nights in Apr 2025

10/10 Excellent

P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful comfort

Very relaxing and luxurious time here. Excellent customer service. Spacious and modern rooms. Very peaceful feeling from the spacious grounds and seaside views. Good hot springs! You will be glad you came here! We’ll be back.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Samuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here with our two year old and four month old. Excellent view from the ocean-facing room and very family friendly. The room was very comfortable and the restaurants in the hotel were good. There’s bike hire available for the kids and a very clean indoor pool (outdoor pool closed when we visited as it was winter)
Stayed 2 nights in Mar 2025

10/10 Excellent

DANIEL REINHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Onsen
Stayed 1 night in Mar 2025

4/10 Poor

yumi

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Jungmi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views, lots of stores and restaurants on site. The onsen was great and overall very relaxing experience.
Stayed 2 nights in Feb 2025

10/10 Excellent

ILWOONG

Stayed 1 night in Feb 2025

8/10 Good

MASAYUKI

Stayed 2 nights in Feb 2025

10/10 Excellent

Yiming

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to live. Friendly and professional front desk people. Great food choices.
Stayed 4 nights in Feb 2025

10/10 Excellent

NOBUYUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

HIDEO

Stayed 1 night in Feb 2025

10/10 Excellent

Tomohiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

MARIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

TIANYU

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please avoid this hotel if possible, I would like to give 0 star if possible. Very disappointing. It doesn’t feel like you are visiting one of the Japan’s hotel. 1) when I check in to the room, I noticed some blood around the bathtub area. After called room service, they just send someone here to wipe it off with a towel. No apologies or any kind of explanation. 2) the Onsens are far away from the building. Extremely inconvenient in the winter times. The Onsen facilities are dirty and unorganized. I see a family with young kids dip into the water without any pre-clean. No staff around to keep everything clean and organized. 3) no customer service, staff is cold and looks like they don’t even care if you are there or not. They don’t care about your visit. 4) can’t call a taxi for you. When I check out, I asked to call a taxi, they explained to me that they can’t call taxi. All you can do is wait till there is one come in randomly. I waited 30 mins in the cold and windy weather. No taxi came, I ended up with taking bus with 2 huge luggage. The entire visit is way over just disappointed, almost to a level that’s regrettable/horrible. I feel like escaped from Miyazaki. Don’t get me wrong, Miyazaki is a beautiful city with amazing ocean and forests view. Just avoid this hotel then you should be fine. Forget to mention the food is horrible. Half board is definitely a rip off.
Stayed 1 night in Feb 2025

10/10 Excellent

FUKATSU

Stayed 2 nights in Jan 2025

10/10 Excellent

Kyungeun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Staff & service

Great hotel with onsen with some issues

Great hotel with a great ocean view and onsen on site. Only issues I had were the following: if you don't rent or own a car, getting around will be somewhat inconvenient unless you're willing to shill out taxi fees. Restaurant was good but most restaurants in the hotel were fairly steep for a rural area of Japan. The onsen was great but there were spider webs all over the ceiling which was off-putting. The bedding sheets and pillow were lackluster for a hotel of this scale. Overall though, I'd still visit again.
Stayed 3 nights in Dec 2024