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Great customer services. Consider adding flexible checkout hours for long distance travelers.

Our time at My Hill Eco Lodge was deeply relaxing and truly memorable. The location is absolutely perfect — set on a hillside with what I believe are the best views of the Twin Lakes. From our room and balcony, it felt like we were perched above the lakes, giving us a sweeping, panoramic view that was simply stunning. Thanks to the large French windows opening onto the balcony, we could enjoy that breathtaking scenery right from our bed. The property is surrounded by natural beauty, and the atmosphere is serene and calming. What makes it even more special is the people. A huge shoutout to Vincent, the manager, and Esther in the restaurant. Both are incredibly warm and attentive. Vincent deserves special mention — he goes out of his way to ensure your stay is smooth. Every small issue or request is addressed with genuine care and speed. You feel like they truly want you to be happy and enjoy your time there. Yes, there are some stairs and steep walk, but it’s really manageable — and they’re always ready to help if needed. The food was great, and they even made our tea exactly the way we like it, which shows their attention to detail. Highly recommended for anyone looking for peace, gorgeous views, and outstanding hospitality.

We had an amazing stay at Ruhondo. The staff were all so welcoming and kind, particular mention to Jana 😊. The rooms are basic but clean and the beds are very comfortable. The food in the restaurant is fantastic. We had a lovely walk/hike along the lakeside and up into the village together with a gaggle of local children - more and more joined us as we walked 😊. The location is very peaceful and I would thoroughly recommend

WiFi slow in and around some particular apartments especially that which I was in. They really have to improve the WiFi connectivity