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 Düsseldorf •1 Room
 Düsseldorf • 1 Room
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Hotel Fire & Ice

4.5 out of 5.0
An der Skihalle 1, Neuss, NW 0508 283 858
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Parking
Wifi
Laundry
Smoke Free
24/7 Desk
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Room type Options Nightly price Book
Photo of room
Baum Chalet, 1 Queen Bed, Garden View
25 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
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Premium Twin Room
26 square metres
1 Twin Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Family Suite
41 square metres
1 Double Bed and 1 Twin Bunk Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Photo of room
Standard Twin Room, 1 Single Bed
24 square metres
1 Twin Bed
Room sleeps 1 guest
Select dates to see price

Get an overview of this hotel
Family-friendly slopeside fun with downhill skiing

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
Smoke-free property
24-hour front desk

When you stay at Hotel Fire & Ice in Neuss, you'll be near the airport, within a 15-minute drive of Rhine Promenade and Konigsallee. This upscale hotel is 14.6 mi (23.5 km) from Messe Düsseldorf and 12.8 mi (20.6 km) from Mitsubishi Electric Hall.

Stay in one of 101 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a sauna and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and ski storage.

Enjoy a satisfying meal at Salzburger Hochalm serving guests of Hotel Fire & Ice. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 8:00 AM to noon for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Neuss? This hotel has 269 square feet (25 square meters) of space consisting of a conference center and 13 meeting rooms. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

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Hotel Fire & Ice

An der Skihalle 1, Neuss, NW 41472

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • ATM/banking
  • Concierge services
  • Shopping on site
  • Total number of rooms - 101
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Conference space
  • Fireplace in lobby
  • Coffee/tea in common areas
  • Ski storage
  • Breakfast available (surcharge)
  • Laundry facilities
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Ski-in/ski-out access
  • Full-service spa
  • Steam room
  • Sauna
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2011
  • Number of restaurants - 1
  • Conference space size (feet) - 269
  • Conference space size (meters) - 25
  • Number of meeting rooms - 13
  • Conference centre
  • Parking (limited spaces)
  • Self parking (surcharge)
  • Number of bars/lounges - 2
  • Luggage storage
  • Ski passes available
  • RV, bus, truck parking (surcharge)
  • Terrace
  • Electric car charging station
  • Lockers available
  • Banquet hall
  • Reception hall
  • Eco-friendly cleaning products used
  • Uncovered parking
  • Children's games
  • Bicycle parking available
  • Vegetarian breakfast available
  • Showcase for local artists
  • Locally-sourced food on site (80% or more)
  • At least 80% of all lighting comes from LEDs
  • Vegetarian menu options available
  • No single-use plastic soft drink bottles
  • No single-use plastic straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient toilets only
  • No accessible shuttle
  • Number of accessible parking spaces 2
  • Lift door width (inches) - 35
  • Lift door width (centimetres) - 90

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • German
  • Spanish
  • Dutch
  • Polish

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Room Amenities

Hotel Fire & Ice offers 101 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Premium bedding
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • In-room safe (laptop compatible)
  • Satellite TV service
  • HDTV
  • Free WiFi
  • Down comforter
  • Individually furnished
  • Pillowtop mattress
  • Pillow menu
  • LCD TV
  • TV size 32
  • TV size (measurement) inch
  • Connecting/adjoining rooms available
  • Electric kettle
  • Towels provided
  • Linens provided
  • Highchair
  • Number of bathrooms: 1
  • Number of beds 2
  • Art supplies
  • LED light bulbs
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Travel cot

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 8:00 AM and noon.

Salzburger Hochalm - This restaurant specializes in local cuisine and serves lunch and dinner. A children's menu is available.

Jausenstadl - Onsite buffet restaurant. Open daily.

Salzburger Alm Biergarten - Onsite restaurant. Open select days.

Pistenlounge - This lobby lounge serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Viva Bar - Onsite bar. Open select days.

Nearby Things to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Miniature golf on site
  • Ski equipment rentals on site
  • Ski lessons on site
  • Downhill skiing on site
  • Snowboarding on site
  • Sledding on site
  • Health or beauty spa nearby

Spa Services

  • Sauna in spa
  • Massages
  • Steam room in spa

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Cashless payment methods are available for all transactions. Contactless check-out is available.

Children stay free

Service animals are allowed

Service animals are exempt from fees/restrictions

Number of children who can stay for free – 2

Debit cards

Staffed front desk

Children stay free - maximum age 12

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are not in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows guide to reopening holiday rentals (DTV & DFV - Germany)

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Comprehensive food waste policy

Comprehensive recycling policy

Fees

Optional extras

  • Fee for buffet breakfast: approximately EUR 24.50 for adults and EUR 12.25 for children
  • Uncovered self parking fee: EUR 5 per day
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Fire Ice Neuss
  • Hotel Fire & Ice
  • Hotel Fire & Ice Neuss
  • Hotel Fire Ice Neuss
  • Hotel Fire Ice
  • Hotel Fire & Ice Hotel
  • Hotel Fire & Ice Neuss
  • Hotel Fire & Ice Hotel Neuss

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-out is available.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars and is displayed on this page as 4 stars.

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