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Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

5.0 star property

Photo gallery for Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

Exterior
Lobby
2 restaurants, breakfast, lunch, dinner served; Asian cuisine
Outdoor pool, pool loungers
Aerial view

Popular amenities

  • Bar
  • Parking available
  • Room service

Explore the area

Map
170 Jalan Bukit Bintang, Kuala Lumpur, 55100
  • Pavilion Kuala Lumpur
    ‪3 min walk‬
  • KLCC Park
    ‪10 min walk‬
  • Petronas Twin Towers
    ‪15 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Room, 2 Single Beds (Courtyard Oasis)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 2 Single Beds (Courtyard Oasis)

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Courtyard Oasis)

Room, 1 King Bed (Courtyard Oasis)

Room, 1 King Bed (Courtyard Oasis)

8.8 out of 10
Excellent
(5 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (City Oasis)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 2 Single Beds (City Oasis)

9.6 out of 10
Exceptional
(8 reviews)
  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (City Oasis)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 1 King Bed (City Oasis)

9.0 out of 10
Wonderful
(12 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Grand Oasis)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Club Room, 1 King Bed (Grand Oasis)

9.4 out of 10
Exceptional
(3 reviews)
  • 4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (City Oasis)

Club Room, 2 Single Beds (City Oasis)

Club Room, 2 Single Beds (City Oasis)

8.6 out of 10
Excellent
(4 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (City Oasis)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Club Room, 1 King Bed (City Oasis)

9.8 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Oasis

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Grand Deluxe Oasis

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Grand Deluxe Oasis

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Club Grand Deluxe Oasis

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pavillion)

Suite, 1 King Bed (Pavillion)

Suite, 1 King Bed (Pavillion)

  • 113 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Urban)

Suite, 1 King Bed (Urban)

Suite, 1 King Bed (Urban)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Single Beds (Urban)

Studio, 2 Single Beds (Urban)

Studio, 2 Single Beds (Urban)

  • 64 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio, 1 King Bed (Urban)

Studio, 1 King Bed (Urban)

Studio, 1 King Bed (Urban)

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Kuala Lumpur

With a stay at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree in Kuala Lumpur (Kuala Lumpur City Centre), you'll be a 4-minute walk from Pavilion Kuala Lumpur and 14 minutes by foot from Berjaya Times Square. .This luxury hotel is 0.8 mi (1.2 km) from KLCC Park and 0.5 mi (0.7 km) from Jalan Alor.

What's nearby

  • Pavilion Kuala Lumpur - 3 min walk - 0.3 km
  • KLCC Park - 10 min walk - 0.9 km
  • Suria KLCC Shopping Centre - 12 min walk - 1.0 km
  • Berjaya Times Square - 12 min walk - 1.0 km
  • Petronas Twin Towers - 15 min walk - 1.3 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Bukit Bintang Station - 7 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪The Living Room - ‬1 min walk
  • ‪Kakiyuki - ‬1 min walk
  • ‪御庭 Emp - ‬1 min walk
  • ‪Eden Village - ‬1 min walk
  • ‪TWG Tea Salon & Boutique - ‬1 min walk

About this property

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

Luxury hotel with 2 restaurants and a 24-hour fitness center
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree offers 325 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 325 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bidets.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy Asian cuisine at The Courtyard, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Planning an event in Kuala Lumpur? This hotel has 20451 square feet (1900 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Courtyard - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
Jade Pavilion - This theme restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
The Cove - Onsite bar. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, Italian, Malay, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 50 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 120 to 180 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Jade Pavilion
  • The Courtyard
  • The Cove

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 20,451 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • No lift

More

  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 120 to 180 per person
  • Self parking fee: MYR 50 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Pavilion Hotel Kuala Lumpur Managed Banyan Tree
Pavilion Hotel Managed Banyan Tree
Pavilion Kuala Lumpur Managed Banyan Tree
Pavilion Managed Banyan Tree
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Hotel
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Kuala Lumpur

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 494 out of 728 reviews
Rating 8 - Good. 179 out of 728 reviews
Rating 6 - Okay. 37 out of 728 reviews
Rating 4 - Poor. 12 out of 728 reviews
Rating 2 - Terrible. 6 out of 728 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Colin

Liked: Staff & service
Great location and excellent staff services
Stayed 2 nights in Apr 2025

8/10 Good

Edwina

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Ciara

Stayed 1 night in Apr 2025

10/10 Excellent

Harshad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and centralised area that is very close to malls. Staff are very polite and welcoming. Lounge was also comfortable. Well done.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We would stay again

This hotel was amazing for an overnight stay. The breakfast was delicious, the staff super friendly and helpful. Our room was super clean and the gym has amazing views. We would recommend this place to anyone staying in KL and will return there if we find ourselves passing through Malaysia.
Stayed 1 night in Apr 2025

10/10 Excellent

Dipak, Newport

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel linked to a mall. Vibrant environment.
Stayed 1 night in Apr 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was checked in by a friendly gentleman named Jeremy, who went the extra mile in accommodating my room requests. The room I stayed in was lovely and very comfortable. The other staff at front desk and concierge were equally professional in ensuring I had a good stay. I would recommend this hotel to those seeking shopping around the Bukit Bintang area.
Stayed 1 night in Apr 2025

10/10 Excellent

Suet Min

Stayed 2 nights in Apr 2025

10/10 Excellent

ChunSiew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pavilion hotel, KL

My sister and I had a wonderful stay at the Pavilion. The room was clean, spacious, and the service was excellent. We will stay here again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Aidan zayn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gold

amazing as always, happy returning uest!
Stayed 2 nights in Mar 2025

8/10 Good

WAI LON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location above Pavilion Mall. Pool a little disappointing as it was smaller than it appeared in the pictures (15m maybe). Would have been nice if they had let us know that the power was going to be out for 4 hours on one of the days we were there when we made the booking rather than whilst we were there.. Staff friendly, no pork so breakfast was a bit disappointing..
Stayed 9 nights in Mar 2025

10/10 Excellent

steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent, made stay a pleasure, would recommend
Stayed 5 nights in Mar 2025

10/10 Excellent

Kheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean. Huge shout out for housekeeping team Also special mention to Edward and his team at breakfast.
Stayed 4 nights in Mar 2025

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy hotel in prime location. Direct access to the Pavilion Mall. Staff wonderfully helpful and attentive. Rooms were large and well equipped, although starting to age. Pool on 18th floor was great. Breakfast offer was extensive and tasty. Gets busy at weekends, quieter during the week
Stayed 3 nights in Feb 2025

10/10 Excellent

Fannie

Liked: Cleanliness, staff & service, property conditions & facilities
I like this hotel because it is connected to a shopping mall which has many dining options! All within walking distance! So it is very convenient! The hotel staff are very friendly! This hotel is the first choice for tourists visiting Kuala Lumpur!
Stayed 4 nights in Feb 2025

10/10 Excellent

Chwee Seng Benedict

Liked: Cleanliness, staff & service, property conditions & facilities
Here’s a more polished version of your text while keeping your tone intact: --- Overall, the hotel has a very friendly and welcoming atmosphere. The facilities, both in the rooms and throughout the hotel, are more than adequate. I would like to commend a male Malay staff member at the reception on the afternoon of February 13, 2025. Despite facing an incredibly rude and arrogant lady, presumably a hotel guest who was throwing a tantrum at him, he remained calm and courteous throughout. If that lady happens to be reading this, you should be ashamed of yourself! The only issue I encountered was that a pair of shorts went missing from my room. I called the service line to enquire but unfortunately, no one got back to me.
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Stayed 1 night in Feb 2025

10/10 Excellent

Afzal

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location
Stayed 4 nights in Jan 2025

10/10 Excellent

Wei Yang

Liked: Staff & service, property conditions & facilities
Carpet was moist when checking in, otherwise very perfect.
Stayed 3 nights in Feb 2025

10/10 Excellent

Chee Weng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd stay at this hotel and the experience this time was great. Service provided at check in and the room ready as discussed. The hotel is connect to the mall at 2nd and 3rd level. Pavilion is very big and probably take 2-3 days to cover all. There are also plenty of malls near by
Stayed 2 nights in Jan 2025

10/10 Excellent

Eng Lek

Stayed 1 night in Jan 2025

10/10 Excellent

Ching Koo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of best in golden triangle

Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the Club Lounge very professional. Awesome service and the food are of high quality.
Stayed 3 nights in Jan 2025

10/10 Excellent

Shine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025