Book V3 ANZ Hotels Monarto accommodation from NZ$158

Clean place with excellent rooms and in a great location

Excellent! I mean everything!

Was allocated the "Loft" for the 2 day stay, walked in then walked out - dirty, unclean linen, very old bed/s, sagging and falling apart, lack of maintenance - dripping taps, non working light fittings, the room was dark, damp and smelled of mould and dirt. Nothing like the description, - the main building looks exactly like the photo's and suggests an amazing place to stay. For the money being charged, the property would need to pay me to stay there. Only upside was, one very accommodating staff member, who was very understanding and helpful. We were advised that they are planning renovations - needs to happen sooner rather than later.

The parking was atrocious. The room was a 10'x8 box with no windows. Not enough room in bathroom to dry off. Barely enough room around bed. The only person to help was the cleaner. The owners could barely speak English. The cost of $169 per night was ridiculous. They should have paid us to even turn up to what was advertised as a boutique hotel. Totally wrong. Would NOT recommend this to anyone.

Did not have breakfast. Dinner and drinks in the restaurant were great. Service good.

Toilet and shower were dirty. Shower was leaking all night and toilet made a horrible noise all night. They had everything to make hot drinks but no little milk packets. Parking was easy.