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City Express Plus by Marriott Monterrey Nuevo Sur

3.0 star property

Photo gallery for City Express Plus by Marriott Monterrey Nuevo Sur

Relax in a stylish lounge area with comfortable seating and expansive city views.
Two single beds with city views, a desk, and a flat-screen TV.
City Express Plus offers a modern hotel experience with a flat roof and large glass entrance.
Conference room with a large round table and transparent chairs, offering a clear view of the space.
Relax in this stylish space with a central coffee table, comfortable ottomans, and a large flat-screen TV.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Room service
  • Housekeeping
  • Parking included

Explore the area

Map
Av. Revolucion 2703, Monterrey, NL, 64830
  • Monterrey Institute of Technology
    ‪15 min walk‬
  • Fundidora Park
    ‪4 min drive‬
  • Arena Monterrey
    ‪5 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 2 Double Beds

Relax in a spacious room with a large bed, flat-screen TV, and kitchenette area.

Suite, 2 Double Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Relax in a cozy space with a made bed, nightstand, and desk, offering a comfortable seating area and a large window with an outside view.

Room, 1 Queen Bed

8.4 out of 10
Very good
(16 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Enjoy a comfortable stay in this stylish room with two single beds, a desk, and a flat-screen TV.

Room, 2 Double Beds

7.6 out of 10
Good
(13 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Situated in a vibrant commercial area, this hotel offers stunning views of the city.

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About the area

Monterrey

When you stay at City Express Plus by Marriott Monterrey Nuevo Sur in Monterrey, you'll be connected to a shopping center, within a 5-minute drive of Monterrey Institute of Technology and Santa Lucia Riverwalk. .This hotel is 2 mi (3.2 km) from Fundidora Park and 2.2 mi (3.6 km) from Cintermex.

What's nearby

  • Monterrey Institute of Technology - 15 min walk - 1.3 km
  • Fundidora Park - 4 min drive - 3.5 km
  • Cintermex - 4 min drive - 3.8 km
  • Arena Monterrey - 5 min drive - 4.2 km
  • Estadio BBVA - 6 min drive - 3.8 km

Getting around

  • Lerdo De Tejada Station - 7 min drive
  • General Mariano Escobedo Intl. Airport (MTY) - 35 min drive

Restaurants

  • ‪Sanborns - ‬2 min walk
  • ‪P.F. Chang's China Bistro - ‬1 min walk
  • ‪Olive Garden - ‬2 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Chili’s Nuevo Sur - ‬3 min walk

About this property

City Express Plus by Marriott Monterrey Nuevo Sur

Hotel connected to a shopping center in Monterrey with free breakfast
City Express Plus by Marriott Monterrey Nuevo Sur offers 138 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Stay in one of 138 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall. Guests can get around on the complimentary shuttle, which operates within 10 kilometers.
Enjoy a meal at Café Plus, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Café Plus - Onsite family restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 10 kilometres
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant

Restaurants on site

  • Café Plus

Things to do

  • Gym

Family friendly

  • Free area shuttle

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transportation to and from this property

Property is also known as

City Express Plus Monterrey Nuevo Sur Hotel
City Express Plus Nuevo Sur Hotel
City Express Plus Monterrey Nuevo Sur
City Express Plus Nuevo Sur
City Plus Monterrey Nuevo Sur

City Express Plus by Marriott Monterrey Nuevo Sur Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 528 out of 1001 reviews
Rating 8 - Good. 256 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 61 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Edwin

I liked the overall security of the building.
Stayed 2 nights in May 2025

10/10 Excellent

Alexis

Stayed 1 night in Apr 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place
Stayed 3 nights in Apr 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Samantha was great!
Stayed 3 nights in Apr 2025

6/10 Okay

Adrian

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Adrian

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
El aire acondicionado de la habitación no funcionaba y existe ningún tipo de ventilación
Stayed 1 night in Apr 2025

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Theodore, Columbia Heights

Liked: Cleanliness, staff & service, property conditions & facilities
The shopping around the property is fantastic and the staff really goes out of their way to try to help you.
Stayed 3 nights in Mar 2025

6/10 Okay

FRANCISCO

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TARDE 1 HORA EN HACER CHECK IN NUNCA ME DIERON TOALLAS EN MI HABITACION LAS TARJETAS DE DESPROGRAMAN
Stayed 2 nights in Mar 2025

10/10 Excellent

Juan, MORELIA

Stayed 2 nights in Feb 2025

10/10 Excellent

Izumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Lourdes

Stayed 2 nights in Mar 2025

10/10 Excellent

Georgina

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at the Hotel this past November and would highly recommend it to anyone visiting the area. The hotel has a charming atmosphere, and the rooms were not only clean but also beautifully decorated, making for a very comfortable and relaxing stay. The staff was incredibly friendly and attentive, always making sure I had everything I needed. The location was also perfect — close enough to explore the area, yet peaceful enough to unwind at the end of the day. Overall, the Hotel provided a fantastic experience, and I would happily stay there again in the future.
Stayed 4 nights in Nov 2024

8/10 Good

Marcos Incer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast quality was very poor and way too basic and limited for the pricing, and the internet speed was very low, not reliable, I reported it to the staff but nothing happened.
Stayed 1 night in Feb 2025

2/10 Terrible

Reynaldo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Reynaldo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor maintained property, dirty, mediocre breakfast, bad services at frontsek
Stayed 2 nights in Jan 2025

8/10 Good

Tomas

Stayed 1 night in Feb 2025

10/10 Excellent

Veronica

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel! I’d stay here again next time. Close to everything, several coffee shops and dining options. We rented a car and the parking section was very clean and safe. The hotel quickly validated the parking as it was included in our stay. Breakfast was lite, options included toast, cereal, fruits, cottage cheese, yogurts, deli meats, cheese, and fresh juices. A few cons that I’d like to mention would be that the carpeting in the rooms surely are very dirty and when we walked in on the first day, I could see blonde hairs and specs stuck to the carpet. Unless you are in a suite with kitchenette, the other rooms do not have a refrigerator and microwave like every other hotel. Having a small child, I’d wish they’d include that in all the rooms. We couldn’t take our left overs to reheat, and we couldn’t take refrigerated snacks for our child. Overall: Great location, Safe area, and many shopping, dining, and relaxation options.
Stayed 5 nights in Jan 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super helpful and nice .
Stayed 2 nights in Jan 2025

10/10 Excellent

Jorge

Stayed 3 nights in Dec 2024

10/10 Excellent

bernardo de jesus gonzalez

Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable place in a great location

Hotel was great and even better location. Plenty to do and walk outside. Parking is at garages but its free once they validate you. Only the check in could have been better. One line for check in another for the keys took too long. There was a big game so i guess it was busy was the problem. Definitely would stay here again. Simple rooms but comfortable and clean.
Stayed 1 night in Dec 2024

8/10 Good

maria lucia

Travelled with family
Liked: Staff & service
La ubicación es su mejor característica
Stayed 1 night in Dec 2024

6/10 Okay

maria lucia

Liked: Staff & service
La ubicación es lo mejor del hotel
Stayed 2 nights in Dec 2024