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Crowne Plaza Monterrey by IHG

4.0 star property

Photo gallery for Crowne Plaza Monterrey by IHG

Indoor pool, pool loungers
Property video
Exterior
Property entrance
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Avenida Constitucion Oriente 300, Col. Centro, Monterrey, NL, 64000
  • Place, Auditorium Pabellón M
    ‪2 min walk‬
  • Place, Macroplaza
    ‪10 min walk‬
  • Place, Basilica of Our Lady of Guadalupe
    ‪10 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪34 min drive‬

Room options

View all photos for Premium Room

Premium bedding, down duvets, in-room safe, desk

Premium Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 2 Queen Beds, Club lounge access

Standard Room, 2 Queen Beds, Club lounge access

Standard Room, 2 Queen Beds, Club lounge access

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Low Floor)

Standard Room, 2 Queen Beds (Low Floor)

Standard Room, 2 Queen Beds (Low Floor)

9.6 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(83 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(153 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, down duvets, in-room safe, desk

Standard Room

9.8 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 1 King Bed, Club lounge access

Standard Room, 1 King Bed, Club lounge access

Standard Room, 1 King Bed, Club lounge access

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

Standard Room, 1 King Bed (Low Floor)

Standard Room, 1 King Bed (Low Floor)

8.4 out of 10
Very good
(21 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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The price is NZ$169
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About the area

Monterrey

Crowne Plaza Monterrey by IHG is centrally located in Monterrey, a 3-minute walk from Auditorium Pabellón M and 11 minutes by foot from Macroplaza. .This hotel is 1 mi (1.7 km) from Alameda and 1.2 mi (1.9 km) from Basilica of Our Lady of Guadalupe.

What's nearby

  • Auditorium Pabellón M - 2 min walk - 0.2 km
  • Macroplaza - 10 min walk - 0.9 km
  • Basilica of Our Lady of Guadalupe - 10 min walk - 0.9 km
  • Alameda - 17 min walk - 1.5 km
  • Fundidora Park - 3 min drive - 1.9 km

Getting around

  • Padre Mier Station - 9 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 35 min drive

Restaurants

  • ‪Club Ejecutivo - ‬1 min walk
  • ‪La Puntada - ‬6 min walk
  • ‪1900 - ‬5 min walk
  • ‪Panem At Hotel Kavia - ‬5 min walk
  • ‪Chilo Tacos & Grill - ‬5 min walk

About this property

Crowne Plaza Monterrey by IHG

Hotel with 3 restaurants, 3-minute walk to Auditorium Pabellón M
Crowne Plaza Monterrey by IHG offers 403 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Make yourself at home in one of the 403 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Enjoy international cuisine at Las Ventanas, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to noon for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Monterrey? This hotel has 893 square feet (83 square meters) of space consisting of conference space and 12 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and noon.
Las Ventanas - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Golf Experience - This theme restaurant specializes in Tex-Mex cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Lobby Bar - This bar specializes in international cuisine and serves dinner only. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 449 for adults and MXN 169 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Las Ventanas
  • Lobby Bar
  • The Golf Experience

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • 893 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from January 13 2026 to February 22 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from January 13 2026 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 238 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: MXN 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 449 for adults and MXN 169 for children
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: MXN 238 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Monterrey
Crowne Plaza Monterrey
Monterrey Crowne Plaza
Crowne Plaza Monterrey Hotel Monterrey
Crowne Plaza Monterrey Hotel

Crowne Plaza Monterrey by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1079 out of 1654 reviews
Rating 8 - Good. 327 out of 1654 reviews
Rating 6 - Okay. 144 out of 1654 reviews
Rating 4 - Poor. 53 out of 1654 reviews
Rating 2 - Terrible. 51 out of 1654 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Analaura

Stayed 3 nights in Oct 2025

2/10 Terrible

assem

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff lacking and dirty room
Stayed 2 nights in Nov 2025

8/10 Good

Josue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was good , except when i was checking out they as to pay a fee for using expedia, that was strange i’ve used expedia all the time this was a first
Stayed 2 nights in Oct 2025

10/10 Excellent

FIDEL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, good location, nice restaurant
Stayed 4 nights in Oct 2025

6/10 Okay

Jose Milton

Stayed 1 night in Nov 2025

6/10 Okay

Jose Milton

Stayed 3 nights in Oct 2025

8/10 Good

Nilam

Business traveller
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Ana Luz

Stayed 4 nights in Oct 2025

10/10 Excellent

ALEKS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location my room was updated and very comfortable. Good hotel a little dated by the lobby, but pretty nice for the price
Stayed 2 nights in Oct 2025

10/10 Excellent

Guadalupe, Nuevo Laredo

Stayed 1 night in Oct 2025

10/10 Excellent

Ninfa, Laredo

Stayed 1 night in Oct 2025

10/10 Excellent

Jaekyu

Stayed 2 nights in Oct 2025

8/10 Good

Bijo

Stayed 3 nights in Jul 2025

10/10 Excellent

Uriel

Stayed 1 night in Sep 2025

2/10 Terrible

Gerardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worse service I had - Make sure you don't take a hot shower you will sound the fire alarm!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jorge Ivan

Stayed 1 night in Oct 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't have breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria Esther

Everything was good
Stayed 3 nights in Oct 2025

10/10 Excellent

nelly

Stayed 3 nights in Oct 2025

6/10 Okay

Daniel

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Pictures on the listing are completely different than what you would get. Place is OLD ABD OUTDATED
Stayed 1 night in Oct 2025

8/10 Good

jose

Stayed 1 night in Oct 2025

10/10 Excellent

balder

Stayed 1 night in Oct 2025

10/10 Excellent

Socorro

Stayed 3 nights in Oct 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service
The Hotel was really good its just the breakfast and dinner was $25 each person. Online it said it was included. The room was nice after they fixed the ac. Also there is allot of traffic going up and down the elevators . OVERALL GOOD HOTEL FOR THE MONEY. They just gappend to be remodeling when i visted. The staff was great, english and spanish speaking.
Stayed 2 nights in Oct 2025

10/10 Excellent

Hector

Stayed 2 nights in Sep 2025