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Crowne Plaza Monterrey by IHG

4.0 star property

Photo gallery for Crowne Plaza Monterrey by IHG

Experience the modern design of Crowne Plaza, offering a range of amenities and services.
Relax in a spacious, well-designed area with seating and dining options.
Relax by the pool surrounded by lounge chairs and take in the city views through large windows.
Stunning hall with a high ceiling, elegant chandelier, and beautiful floral arrangement.
Relax by the pool in a beautifully designed space with a bathtub and lounge chairs.

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Laundry
  • Gym

Explore the area

Map
Avenida Constitucion Oriente 300, Col. Centro, Monterrey, NL, 64000
  • Auditorium Pabellón M
    ‪2 min walk‬
  • Macroplaza
    ‪10 min walk‬
  • Fundidora Park
    ‪3 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(71 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Club lounge access

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 2 Queen Beds, Club lounge access

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Club lounge access

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 1 King Bed, Club lounge access

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(138 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 1 King Bed (Low Floor)

8.4 out of 10
Very good
(20 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 2 Queen Beds (Low Floor)

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 2 Queen Beds (Low Floor)

9.6 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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4.2 out of 5, Very good, (2147)
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About the area

Monterrey

Crowne Plaza Monterrey by IHG is centrally located in Monterrey, a 3-minute walk from Auditorium Pabellón M and 11 minutes by foot from Macroplaza. .This hotel is 1 mi (1.7 km) from Alameda and 1.3 mi (2.1 km) from Basilica de Guadalupe.

What's nearby

  • Auditorium Pabellón M - 2 min walk - 0.2 km
  • Macroplaza - 10 min walk - 0.9 km
  • Basilica de Guadalupe - 12 min walk - 1.0 km
  • Fundidora Park - 3 min drive - 1.9 km
  • Arena Monterrey - 5 min drive - 3.4 km

Getting around

  • Padre Mier Station - 9 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 35 min drive

Restaurants

  • ‪Club Ejecutivo - ‬2 min walk
  • ‪La Puntada Restaurante - ‬6 min walk
  • ‪Panem At Hotel Kavia - ‬5 min walk
  • ‪Wings Army - ‬5 min walk
  • ‪Siberiana - ‬2 min walk

About this property

Crowne Plaza Monterrey by IHG

Hotel with 3 restaurants, a quick walk to Auditorium Pabellón M
Crowne Plaza Monterrey by IHG offers 403 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Make yourself at home in one of the 403 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Enjoy international cuisine at Las Ventanas, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to noon for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Monterrey? This hotel has 893 square feet (83 square meters) of space consisting of conference space and 12 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and noon.
Las Ventanas - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Golf Experience - This theme restaurant specializes in Tex-Mex cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Lobby Bar - This bar specializes in international cuisine and serves dinner only. Open select days.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 449 for adults and MXN 169 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Las Ventanas
  • Lobby Bar
  • The Golf Experience

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • 893 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from August 1 2025 to September 6 2025 (completion date subject to change). The following areas are affected:
  • Dining venue(s)

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 238 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: MXN 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 449 for adults and MXN 169 for children
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: MXN 238 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Monterrey
Crowne Plaza Monterrey
Monterrey Crowne Plaza
Crowne Plaza Monterrey Hotel Monterrey
Crowne Plaza Monterrey Hotel

Crowne Plaza Monterrey by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 832 out of 1306 reviews
Rating 8 - Good. 277 out of 1306 reviews
Rating 6 - Okay. 107 out of 1306 reviews
Rating 4 - Poor. 43 out of 1306 reviews
Rating 2 - Terrible. 47 out of 1306 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Erasmo

Stayed 1 night in Apr 2025

10/10 Excellent

oscar

Stayed 1 night in Mar 2025

10/10 Excellent

Wendy

Stayed 2 nights in Mar 2025

6/10 Okay

Maria

Travelled with partner
Liked: Staff & service
Pros: The hotel is close proximity to Macroplaza. The staff was very responsive to our needs when we called to ask for something. The bed was very comfortable. Cons: The hotel is out dated and needs some remodeling and fixing. Our shower had very low pressure and leaked all over while we showered. For a weekend trip, wasn't bad. I would stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yazmin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was pretty good
Stayed 3 nights in Mar 2025

10/10 Excellent

kenny

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great very clean and people where so friendly i definitely will recommend to friends and family
Stayed 4 nights in Apr 2025

10/10 Excellent

Miguel, Cuernavaca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Dr Juan

Stayed 1 night in Mar 2025

10/10 Excellent

Vania

Liked: Cleanliness, staff & service
Wish the remodeled rooms had a walk in shower, bath tub is tall and too rounded when getting in
Stayed 1 night in Mar 2025

10/10 Excellent

nikki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Friendly staff.
Stayed 3 nights in Mar 2025

8/10 Good

Ericka

Travelled with family
Liked: Property conditions & facilities, room comfort

Good

I did not have a chancecto stay at this hotel because I booked the wrong dates. The hotel staff was very lenient, which I appreciate very much to cancel the stay without any penalty. Thank you for providing that service.
Stayed 2 nights in Mar 2025

10/10 Excellent

Myrna J

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!!
Stayed 1 night in Mar 2025

6/10 Okay

Emmanuel

Business traveller
Liked: Cleanliness, staff & service
Honestly the hotel in a good location and the lobby area is nice but the room I stayed in is very outdated for the price it’s not worth it in my opinion but the staff and area was nice lobby area nice
Stayed 1 night in Mar 2025

10/10 Excellent

Nelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice quiet and clean place

Amazing place, everyone very friendly and attentive.
Stayed 2 nights in Jan 2025

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Stayed 5 nights in Feb 2025

10/10 Excellent

Gerardo Mendez

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel
Stayed 5 nights in Feb 2025

8/10 Good

Leatha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Andréw

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff did their best to make our stay enjoyable. The bathroom toilet has pet water bottles to displace the tank water so it doesn’t use so much. But they fall constantly and cause the tank stopper to stay open which cause water waste. The room air control was hot had to totally turn off to get the room to a temperature that you could sleep in. The service was great the room very poor mold in the tub , room temperature

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

ROBERTO, NUEVO CUSCLATAN

Disliked: Cleanliness, staff & service
Laundry bed service and people in reception are not coperatong at all, very dissapointed.
Stayed 5 nights in Oct 2024

6/10 Okay

Homero

Disliked: Cleanliness
Stayed 1 night in Jan 2025

4/10 Poor

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In the gym area there is whole in ceiling that smells horrible. In the room we stayed in filters have not been changed, we were sneezing and itchy eyes. Bathroom shower head horrible the water sprayed out everywhere and held with a type of towel in its socked. Shower curtain hooks rusted. The door to bathroom does not properly close all the way due to hinge.
Stayed 1 night in Jan 2025