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Krystal Monterrey

3.5 star property

Photo gallery for Krystal Monterrey

Relax in the hotel lobby, surrounded by a stunning mountain landscape mural and comfortable seating.
Creator video
Enjoy a sumptuous spread at our buffet, featuring a variety of dishes and refreshments.
Experience the grandeur of our lobby, featuring a stunning mural and elegant seating area.
Relax in a serene space with two single beds, a flat-screen TV, and a mountain view.

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry

Explore the area

Map
Calle Corregidora 519, Centro, Monterrey, NL, 64000
  • Macroplaza
    ‪5 min walk‬
  • Auditorium Pabellón M
    ‪5 min walk‬
  • Fundidora Park
    ‪2 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(84 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(5 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

8.4 out of 10
Very good
(92 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Enjoy breathtaking views of the mountain range and cityscape from this stylish room featuring two comfortable beds, a small table, and cozy armchairs.

Hotel Kavia Monterrey

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
4.5 out of 5, Wonderful, (2053)
The price is NZ$174
for 1 room
includes taxes & fees
16 Aug - 17 Aug
Hotel Kavia Monterrey

About the area

Monterrey

With a stay at Krystal Monterrey, you'll be centrally located in Monterrey, a 2-minute drive from Macroplaza and 5 minutes from Fundidora Park. .This hotel is 2.3 mi (3.8 km) from Monterrey Institute of Technology and 2.8 mi (4.6 km) from Cintermex.

What's nearby

  • Macroplaza - 5 min walk - 0.5 km
  • Auditorium Pabellón M - 5 min walk - 0.5 km
  • Fundidora Park - 2 min drive - 1.6 km
  • Cintermex - 4 min drive - 2.7 km
  • Arena Monterrey - 4 min drive - 3.1 km

Getting around

  • General I. Zaragoza Station - 4 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 28 min drive

Restaurants

  • ‪Carl's Jr. - ‬2 min walk
  • ‪Panem At Hotel Kavia - ‬2 min walk
  • ‪Picas Buffet - ‬2 min walk
  • ‪Barandales - ‬2 min walk
  • ‪Las Alitas Centro - ‬3 min walk

About this property

Krystal Monterrey

Hotel with a restaurant, a short walk to Macroplaza
Krystal Monterrey offers 207 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 207 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include babysitting (surcharge) and a banquet hall.
For lunch or dinner, stop by Café Flores, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Café Flores - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MXN 180 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 for adults and MXN 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Café Flores

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children
  • Valet parking fee: MXN 180 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Krystal Monterrey Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1090 out of 1962 reviews
Rating 8 - Good. 404 out of 1962 reviews
Rating 6 - Okay. 209 out of 1962 reviews
Rating 4 - Poor. 128 out of 1962 reviews
Rating 2 - Terrible. 131 out of 1962 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

ricardo

Stayed 1 night in Apr 2025

6/10 Okay

Fernando

Travelled with family
Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, property conditions & facilities
Close to all places
Stayed 5 nights in Feb 2025

10/10 Excellent

Andy Rik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - price / quality
Stayed 3 nights in Apr 2025

10/10 Excellent

Miguel

Stayed 1 night in Apr 2025

10/10 Excellent

adilene Vianey

Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay will definitely be staying here again!
Stayed 3 nights in Apr 2025

10/10 Excellent

Pettis

Stayed 2 nights in Apr 2025

8/10 Good

Minerva

Liked: Amenities
Perfect location
Stayed 5 nights in Apr 2025

2/10 Terrible

Oralia

Business traveller
Disliked: Staff & service
Worst customer service ever. I have been traveling to Monterrey and staying at this same property for 6 yrs or over and these last 2 visits have been absolutely horrible.
Stayed 1 night in Apr 2025

10/10 Excellent

Marvin Delgado

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice environment and welcoming staff, very respectful and nice. Very convenient location.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mirtha

Low staff
Stayed 5 nights in Mar 2025

10/10 Excellent

Frank

Stayed 2 nights in Apr 2025

10/10 Excellent

Nancy

Stayed 2 nights in Mar 2025

10/10 Excellent

Kelly, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

2/10 Terrible

Rodolfo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where to begin…. Let me count the ways! 1. Horrible bed 2. Hard AF pillow 3. Room was at 90+ degrees when we entered 4. No hair dryer 5. Phones didn’t work 6. Charge extra for 2nd guest 7. Front desk was useless 8. Bar tender
Stayed 2 nights in Apr 2025

10/10 Excellent

yara

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Sin aire acondicionado

Me quedé sin aire acondicionado por 2 días y por más que lo reportaba solo decían ya le mando a alguien y pues no dieron ventiladores nada por 2 dias
Stayed 8 nights in Mar 2025

4/10 Poor

ROGER, PAHRUMP

Liked: Staff & service
Disliked: Property conditions & facilities
Beautiful lobby. Rooms need work. Toilet did not work, sink leaked water. Not enough towels, no Kleenex or coffee in room.
Stayed 3 nights in Mar 2025

4/10 Poor

margie

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The only thing I like about this hotel is the area. Besides the hotel was not that clean beds are super hard. A lot of the furniture was damaged. That matches are super hard restaurant was dusty and much more. Also, I asked front desk for a blanket, and never received that.
Stayed 2 nights in Feb 2025

8/10 Good

Sixto

Stayed 2 nights in Mar 2025

2/10 Terrible

Manuel

Disliked: Cleanliness, amenities, property conditions & facilities
I would bot stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Gamaliel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2025

8/10 Good

Lance

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, but no amenities

The room was massive with stunning views of the mountains. The bed was comfortable and clean. The staff in the breakfast were great and very friendly. Two issues did arise. One, the front desk staff didn't speak English. When I checked in, she spoke English, but the next morning, no one did. The other issue was no amenities. No soap to wash my hands. No shampoo... nothing. I had to ask and it took some time for them to arrive which made me late getting out of the hotel.
Stayed 2 nights in Mar 2025