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Hotel Eden Palace Au Lac

4.0 star property

Photo gallery for Hotel Eden Palace Au Lac

Exterior
Seasonal outdoor pool
Breakfast, lunch, dinner served; beach views
Deluxe Room (Villa Eden)
Deluxe Double Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Room service
  • 24/7 front desk

Explore the area

View map
11 Rue Du Theatre, Montreux, VD, 1820
  • Place, Montreux Casino
    ‪1 min walk‬
  • Place, Montreux Christmas Market
    ‪2 min walk‬
  • Place, Freddie Mercury Statue
    ‪3 min walk‬
  • Airport, Sion (SIR)
    ‪46 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(20 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.2 out of 10
Wonderful
(15 reviews)
  • 25 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.0 out of 10
Wonderful
(15 reviews)
  • 18 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room (Villa Eden)

Standard Room (Villa Eden)

Standard Room (Villa Eden)

  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (Villa Eden)

Deluxe Room (Villa Eden)

Deluxe Room (Villa Eden)

  • Lake view
  • Sleeps 3
  • 1 Queen Bed

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Exterior
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  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,005 reviews
The price is NZ$418
includes taxes & fees
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About the area

Montreux

With a stay at Hotel Eden Palace Au Lac in Montreux (Montreux City Centre), you'll be steps from Montreux Christmas Market and Montreux Casino. .This family-friendly hotel is 0.1 mi (0.1 km) from Freddie Mercury Statue and 0.4 mi (0.7 km) from Place du Marche.

What's nearby

  • Montreux Casino - 1 min walk - 0.0 km
  • Place du Marche - 2 min walk - 0.2 km
  • Montreux Christmas Market - 2 min walk - 0.2 km
  • Freddie Mercury Statue - 3 min walk - 0.3 km
  • Château de Chillon - 1 min drive - 1.1 km

Getting around

  • Montreux (ZJP-Montreux Train Station) - 8 min walk
  • Geneva International Airport (GVA) - 67 min drive

Restaurants

  • ‪Le Palais Oriental - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Les Voiles De La Rouvenaz - ‬3 min walk
  • ‪Chez-Gaston - ‬1 min walk
  • ‪Molino - ‬2 min walk

About this property

Hotel Eden Palace Au Lac

Boardwalk/promenade hotel with a sauna and a 24-hour business center
Hotel Eden Palace Au Lac offers 100 accommodations with safes and hair dryers. 110-cm flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 100 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including a sauna and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, ski storage, and wedding services.
Grab a bite at Chez Gaston, a beachfront restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee. Children aged 5 and younger eat free breakfast.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Children aged 5 and younger eat free breakfast.
Chez Gaston - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (CHF 25 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 26 for adults and CHF 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Gaston

Things to do

  • Indoor pool (guest access)
  • Personal motorised watercraft
  • Sauna
  • Seasonal outdoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • In-room babysitting
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1896
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 110-cm flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for CHF 69.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 7.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 0 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 26 for adults and CHF 13 for children
  • Uncovered self parking fee: CHF 25 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 69.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from June 15 to September 01

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Eden Au Lac
Eden Lac
Eden Palace Au Lac
Eden Palace Au Lac Hotel
Eden Palace Au Lac Montreux
Hotel Eden Au Lac
Hotel Eden Palace
Hotel Eden Palace Au Lac
Hotel Eden Palace Au Lac Montreux
Lac Palace
Eden Palace Au Lac Hotel Montreux
Hotel Eden Palace Au Lac Hotel
Hotel Eden Palace Au Lac Montreux
Hotel Eden Palace Au Lac Hotel Montreux

Hotel Eden Palace Au Lac Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 367 out of 1002 reviews
Rating 8 - Good. 387 out of 1002 reviews
Rating 6 - Okay. 157 out of 1002 reviews
Rating 4 - Poor. 61 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 2 nights in Jul 2025

8/10 Good

Sundae

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and great location. Unfortunately we didn’t get to enjoy the hotel as much as we would have liked as out mostly for the jazz festival
Stayed 2 nights in Jul 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property would definitely stay here again
Stayed 2 nights in Jul 2025

10/10 Excellent

Seema

Liked: Cleanliness, staff & service, property conditions & facilities
Location !!
Stayed 2 nights in Jul 2025

10/10 Excellent

Igor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views of the lake to die for! A great option for a weekend getaway. Visited during Montreux Jazz Festival and it’s also very conveniently located to the festival stage
Stayed 1 night in Jul 2025

10/10 Excellent

Cassia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise on earth

Beautiful location facing the lake and the mountains. Restaurant with indoor and outdoor seating. Helpful staff. It couldn’t be better.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicholas

Stayed 1 night in Jul 2025

4/10 Poor

arnaldo

Travelled with partner
Disliked: Staff & service, amenities
Definitely not a four star. With good will, three. Tired hotel, in need of renovation.
Stayed 1 night in Jul 2025

8/10 Good

Jacqueline

Travelled with partner
That was good and amazing 👍
Stayed 3 nights in Jun 2025

4/10 Poor

Atul

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Standard rooms are Terrible

Our booking was for three. The room was absolutely not set up to accommodate three. Extremely tiny room. We were promised a third bed as per our booking. There was no space in the room to out the third bed. There were Flies in the room- terrible.
Stayed 1 night in Jun 2025

10/10 Excellent

Xxx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel in front of lake. Super comfortable stay. Friendly staff and breakfast buffet with so many options. Absolutely loved my stay.
Stayed 1 night in Jun 2025

8/10 Good

Nicolas

Stayed 1 night in Jun 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful place to stay
Stayed 1 night in Jun 2025

4/10 Poor

Ko

Business traveller
could not get in touch with the property
Stayed 3 nights in Jun 2025

8/10 Good

Kamalakar

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jun 2025

10/10 Excellent

Chelsea

Stayed 1 night in Jun 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly welcome we asked to upgrade to a lake view and this was quickly accommodated at a reasonable price. Lovely hotel. Also able to provide gluten free breakfast for my partner who is coeliac.
Stayed 1 night in Jun 2025

8/10 Good

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is pretty good except one thing. There is no coffee machine in the room.
Stayed 2 nights in May 2025

10/10 Excellent

Jignesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A TRANQUIL ESCAPE WITH VIEW TO REMEBER Oue stay at lake facing room was nothing short of magical.room was spacious with a private balcony andviews of lake with snow conered layers of mountain.
Stayed 2 nights in Jun 2025

10/10 Excellent

NAVEEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.
Stayed 4 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional views and great location

A Belle Epoque period hotel fronting the lake with beautiful views (worth paying for a room overlooking lake). Rooms (mine was a deluxe) have been simply and practically updated and are spacious. Bathrooms a bit dated but very clean and functional. Very well run all round and welcoming staff.
Stayed 4 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
This was a short walk from the train station and right on the lake front, even though the hotel looks old it has been kept lovely inside. Our room was fairly modern and maybe the bat
Stayed 1 night in May 2025

8/10 Good

Parveen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Aylin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view and the really comfortable beds the receptionist was really helpful and friendly overall really good experience
Stayed 1 night in May 2025