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Citizen Hotel

3.0 star property

Photo gallery for Citizen Hotel

Dinner served, sea views
Business centre
Lobby
Terrace/patio
Dinner served, sea views

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View map
960, JUHU TARA ROAD,960 3 1, Mumbai, Maharashtra, 400049
  • Place, Juhu Beach
    ‪1 min walk‬
  • Place, ISKCON Temple
    ‪7 min drive‬
  • Place, Linking Road
    ‪10 min drive‬
  • Airport, Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪27 min drive‬

Room options

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

9.0 out of 10
Wonderful
(9 reviews)
  • Sea view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sea view
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
3.6 out of 5, Good, 195 reviews
The price is NZ$102
includes taxes & fees
13 June - 14 June
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About the area

Mumbai

With a stay at Citizen Hotel in Mumbai (Juhu), you'll be a 1-minute drive from Juhu Beach and 9 minutes from U.S. Consulate General. .This beach hotel is 11.4 mi (18.3 km) from Marine Drive and 13.3 mi (21.5 km) from Gateway of India.

What's nearby

  • Juhu Beach - 1 min walk - 0.1 km
  • Prithvi Theatre - 17 min walk - 1.4 km
  • ISKCON Temple - 7 min drive - 2.4 km
  • NMIMS Mumbai - 7 min drive - 2.4 km
  • Linking Road - 10 min drive - 2.8 km

Getting around

  • Mumbai Khar Road Station - 4 min drive
  • D.N. Nagar Station - 4 min drive
  • Chhatrapati Shivaji International Airport (BOM) - 26 min drive

Restaurants

  • ‪Aroma - The Food Place - ‬6 min walk
  • ‪Juhu Chowpatty - ‬2 min walk
  • ‪Soho House - ‬4 min walk
  • ‪Melting Pot - ‬7 min walk
  • ‪Shivsagar - ‬4 min walk

About this property

Citizen Hotel

Citizen Hotel offers 45 accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Mumbai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.

Make yourself at home in one of the 45 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite to eat at Bay View, a restaurant where you can enjoy drinks at the bar/lounge, take in the ocean view, and even dine alfresco. You can also stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Bay View - Overlooking the ocean, this restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Sea Side Patio - Overlooking the ocean, this café serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: INR 885 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bay View
  • Sea Side Patio

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1982
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are available for INR 2000 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 885 per person
  • Airport shuttle fee: INR 1568 per vehicle (maximum occupancy 3)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: INR 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Citizen Hotel Mumbai
Citizen Mumbai
Hotel Citizen
Citizen Hotel Hotel
Citizen Hotel Mumbai
Citizen Hotel Hotel Mumbai

Citizen Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 63 out of 252 reviews
Rating 8 - Good. 82 out of 252 reviews
Rating 6 - Okay. 47 out of 252 reviews
Rating 4 - Poor. 34 out of 252 reviews
Rating 2 - Terrible. 26 out of 252 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Arata

Liked: Cleanliness
I had mixed experience. The front staff was helpful enough to keep my parcel in prior to check in. What was disappointing were: 1. The restaurant BGM volume was too loud for me so I asked the staff to lower the volume but they insisted saying that it was already minimum. I had to leave the restaurant. 2. The guests in the next room played TV very loud even after 11pm. I knocked on the wall but no effect. I tried to call the front desk and the duty manager but the lines were busy. I just put ear plugs and slept.
Stayed 1 night in Feb 2026

6/10 Okay

Sandip

The bathroom needs serious renovations. Also need more choice in breakfast for mon spicy veg people for an example fried rice and noodles
Stayed 1 night in Feb 2026

6/10 Okay

Sarah

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The staff are delightful and work extremely hard here, but sometimes try too hard. Citizen hotel senior management is aspiring for the hotel to be something it’s not. The food in the restaurant is good, but the staff are prompted by management to be over attentive all the time, which can be offputting. The housekeepers are also very hardworking. It’s basically like a UK travelodge, which is fine if you expect that, but the decor is tired. Theres a huge building site right next door, our room was very close and the sound of jackhammers started every morning, even on the Sunday. The location is good in terms of the beach, that’s true, but it’s hard to understand why Juhu beach has such allure for anyone. It’s filthy, rat infested, the water is full of rubbish and polluted with human excrement according to Google, and the view is non-existent due to the ever present smog. Think Bladerunner goes to the seaside, which is interesting - but not pleasant. In the evenings it’s very crowded with people bathing in the dirty water and getting public massages on the beach. Sorry Juhu and sorry Citizen, but for international travellers this is not a desirable location.
Stayed 5 nights in Jan 2026

6/10 Okay

Soniya

Travelled with family
Liked: Staff & service
Average and air conditioning needs serious maintenance
Stayed 7 nights in Jan 2026

6/10 Okay

Tahseen

Travelled with family
Liked: Staff & service
No the rooms are very small and poor in upkeep Air conditioning is horrendous with poor service as it made loud noises and we had to call the maintenance guy Staff is very nice and helpful
Stayed 5 nights in Jan 2026

4/10 Poor

Dippa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room is very outdated Room was not cleaned properly 2 star coz view from room was good.
Stayed 1 night in Jan 2026

2/10 Terrible

Tzaddi

Liked: Cleanliness, property conditions & facilities
Very very disappointed because I booked and paid for a room with breakfast included and after we ate breakfast we have been hassled to pay even though I have shown the manager my booking receipts and it says buffet breakfast. He will not honour it.
Stayed 1 night in Jan 2026

4/10 Poor

Narendra

Business traveller, Travelled with partner
Disliked: Amenities
Room was very small and bathroom was very poor. Full of mosquitoes. Half a cup milk was Rs. 270/- We were recommended this hotel very highly by a friend but were put off.
Stayed 2 nights in Nov 2025

8/10 Good

Prayaag

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A solid choice when in Mumbai, great location and good value. Exceptional service by the staff.
Stayed 3 nights in Oct 2025

2/10 Terrible

Hitesh

Stayed 2 nights in Oct 2025

10/10 Excellent

RAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service at this hotel is excellent, really well ran, great food and lovely staff whp cannot do enough for you. The view on the beach from the restaurant and bar sets this place apart from the rest. Highly recommended 🙏
Stayed 2 nights in Oct 2025

10/10 Excellent

Renan Augusto Lopes

Stayed 9 nights in Sep 2025

2/10 Terrible

BHAVINKUMAR

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good at all not worth it for price
Stayed 1 night in Sep 2025

6/10 Okay

GULSHANKUMAR

Travelled with family and small children
Disliked: Staff & service
Ok hotel not worth the price you pay
Stayed 1 night in Sep 2025

10/10 Excellent

Kavin, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. And kind. Much appreciated.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good
Stayed 1 night in Jul 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay well woth the money No negative comments
Stayed 4 nights in Jul 2025

8/10 Good

Alastair

Stayed 2 nights in May 2025

4/10 Poor

Shailendra

Disliked: Staff & service, amenities, property conditions & facilities
Room was small but decent. The location is good. Room service was was quite lacking.
Stayed 1 night in May 2025

10/10 Excellent

Jitendar, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

10/10 Excellent

Sonal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

4/10 Poor

MOHIT

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not worth the cost..Staff try to help their best, it's because of them it is manageable to stay there.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jiten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Citizen Hotel Juhu

Have been here 3 times now. Beachfront location excellent.
Stayed 1 night in Apr 2025

8/10 Good

Ashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Prashant

Stayed 1 night in Apr 2025