When you stay at Grupotel Alcudia Pins in Muro, you'll be on the beach, within a 15-minute drive of Playa de Muro and Alcúdia Port. .This family-friendly hotel is 3 mi (4.8 km) from Alcúdia Beach and 11.9 mi (19.2 km) from Pollensa Port.
What's nearby
Playa de Muro - 2 min walk - 0.2 km
Playa de Can Picafort - 4 min drive - 4.6 km
Alcúdia Beach - 7 min drive - 5.3 km
Hidropark - 9 min drive - 6.7 km
Alcúdia Port - 10 min drive - 7.8 km
Getting around
Muro Station - 19 min drive
Palma de Mallorca Airport (PMI) - 54 min drive
Restaurants
Can Pescador - 4 min drive
Tramuntana Restaurant - 3 min drive
Ponderosa Beach - 3 min drive
Gelats Artesa Valls - 3 min drive
Fusion19 - 4 min drive
About this property
Grupotel Alcudia Pins
Beachfront hotel with 5 restaurants and 2 outdoor pools
Grupotel Alcudia Pins offers 598 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms.
Bathrooms include bathtubs or showers and hair dryers. This Muro hotel provides complimentary wireless Internet access. Housekeeping is provided once per stay.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 598 air-conditioned rooms featuring microwaves and LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided once per stay.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite with international cuisine at Bufet principal, one of the hotel's 5 restaurants. Wind down with a drink at one of the 3 bars/lounges or 2 poolside bars. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Bufet principal - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Green & Grill - This beachfront buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Taverna - This beach restaurant specializes in Regional cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
La Bambola - This restaurant specializes in Italian cuisine and serves breakfast and dinner. A children's menu is available. Open daily.
The Garden BBQ - Overlooking the garden, this restaurant specializes in barbecue and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
All-inclusive details
All-inclusive room rates at Grupotel Alcudia Pins are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free uncovered self parking on site
Food and drink
Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 to 14 for adults and EUR 7 to 7 for children
2 poolside bars
3 bars/lounges
5 restaurants
Snack bar/deli
Restaurants on site
Bufet principal
Green & Grill
La Bambola
Taverna
The Garden BBQ
Things to do
2 outdoor pools
Arcade/game room
Basketball
Bicycle rentals
Billiards/pool table
Children's pool
Gym
Playground
Shopping
Waterslide
Family friendly
2 outdoor pools
Arcade/game room
Children's pool
Grocery/convenience store
In-room microwave
Laundry facilities
Lifeguards on site
Mini-fridge
Playground
Snack bar/deli
Waterslide
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Housekeeping (once per stay)
Multilingual staff
Tour and ticket assistance
Business services
Computer station
Outdoors
Barbecue grill
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace
Spa
Manicures/pedicures
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
More
Designated smoking areas
Lifeguards
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Towels provided
Entertainment
29-inch LCD TV
Food and drink
Coffee/tea maker
Microwave
Mini-fridge
More
Air conditioning
Desk
Heating
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 60.00
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 14.00 to 14.00 for adults, and EUR 7.00 to 7.00 for children
Late check-out fee: EUR 60.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Property Registration Number H-PM-2637
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
Property is also known as
TUI FAMILY LIFE Alcudia Pins Hotel Muro
TUI FAMILY LIFE Alcudia Pins Hotel
TUI FAMILY LIFE Alcudia Pins Muro
TUI FAMILY LIFE Alcudia Pins
TUI FAMILY LIFE Alcua Pins Mu
TUI BLUE Alcudia Pins
Grupotel Alcudia Pins Muro
Grupotel Alcudia Pins Hotel
TUI FAMILY LIFE Alcudia Pins
Grupotel Alcudia Pins Hotel Muro
Reviews
Grupotel Alcudia Pins Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Friendly staff, great food options, fun activities for kids, nice pools and beach. Loved everything bit of our holiday and would definitely visit again!
Highly recommend. So cheap for what they offer. Just 30meters from the beach and ocean..it can be a bit windy in this location but worth the proximity. We didn’t do the all inclusive so didn’t try the restaurants but there were food options very close. This is high traffic of kids, but it’s not loud at night as it all shuts down at good time. Would definitely stay here again.
Great location. Room was really nice but the Air Con wasn’t very effective. Only a very short walk to the beach. Staff all very helpful and friendly. We were room only but bought food from the hotel facilities - mainly the Crispy Corner. Food was only OK. Shop was very convenient and overall the hotel had everything you could need for a good holiday. We enjoyed it and would most likely stay there again.
Andrew
Stayed 7 nights in Jun 2024
4/10 Poor
Denis
Travelled with partner
19 Sept 2023
Disliked: Cleanliness, staff & service
Made skipped our room cleaning.
Very noisy room facing the back of the kitchen.
Wifi did not reach our room.
We had a great time at this hotel! It’s really family oriented and they go above and beyond to make you feel comfortable. Lots of activity for kids, lots of options for food in the hotel and also around the property. There is also a grocery shopping right outside the hotel, very convenient. Overall we had a great experience.
Patricia
Stayed 3 nights in Jul 2023
10/10 Excellent
Stephen
11 Aug 2023
Stephen
Stayed 7 nights in Aug 2023
6/10 Okay
Rocio
Travelled with family, Travelled with family and small children
29 Jul 2023
Liked: Staff & service
Disliked: Cleanliness, amenities
La cama para niños de la habitación familiar bastante incómoda, la limpieza se puede mejorar en todo el establecimiento, hay telarañas en los pasillos, la recepción holia fatal como a podrido los 5 días de nuestra estancia, el desayuno y cena buffet yo lo mejoraría tanto en calidad como en presentación con un poco de cariño ganaría mucho mas.
Rocio
Stayed 4 nights in Jul 2023
8/10 Good
Rebecca
Travelled with family and small children
3 Sept 2022
Liked: Cleanliness, staff & service, amenities
We enjoyed our holiday here. Pros: locatoon next to beautiful beach, pretty good buffet food, very friendly staff, great kids entertainment
Cons: pool could do with a decent clean as we got ill from it on our first day, not really any entertainment for adults, would prefer a location that is closer to more shops/town centre as this is a bus ride from somewhere like that
Rebecca
Stayed 7 nights in Aug 2022
10/10 Excellent
Simon
20 Aug 2022
Simon
Stayed 3 nights in Aug 2022
6/10 Okay
Christina
4 Aug 2022
Liked: Staff & service, room comfort
If you don’t have children, the hotel is not for y
If you don’t have children, the hotel is not for you. This area is full of children and not much else.
Quite old building and facilities. Simple furnishings.
Friendly staff.
Christina
Stayed 3 nights in Jul 2022
6/10 Okay
Verified traveller
Travelled with family
11 Oct 2021
Liked: Cleanliness, staff & service
Nice family vacation
It was a perfect vacation for a family, children garden, nice sea view. A little bit overpriced in the nearest supermarket otherwise it’s fine!
We had excellent accommodation although we were above the main restaurant and opposite the nightly entertainment so it was a bit noisy.
The room was clean and well equipped although we did have a kitchen with plenty of crockery but no cutlery.
Food was good, although buffet style is not my cup of tea, there was a really good range of styles of foods with plenty of salads and local dishes. It was well cooked and presented and no horrendous queues associated with many all inclusive places.
The pools were on the cold side. The children would have played a lot longer if they had been a bit warmer, consequently we spent most of our time at the beach as it was warmer. A bit disappointing was the daily €14 for 2 beds and an umbrella on the beach. This adds to the cost somewhat.
F
Stayed 7 nights in Sep 2019
10/10 Excellent
Verified traveller
27 Jun 2019
Liked: Cleanliness, staff & service
Well run, very good food, pleasant room. Ideal for a family holiday. Good facilities. Good entertainment to suit the whole family. Only minor criticism is that it was sometimes difficult to get a sunbed if you were late up! Great holiday!