See all properties

Kivi Milimani Hotel

3.0 star property

Photo gallery for Kivi Milimani Hotel

Terrace/patio
Banquet hall
Individually furnished, desk, free WiFi
Property grounds
Banquet hall

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Air conditioning
  • Breakfast included
  • Room service
  • Pet-friendly

Explore the area

View map
Milimani Road, off Ralph Bunche Road, Nairobi
  • Place, Nairobi Hospital
    ‪10 min walk‬
  • Place, Kenyatta International Convention Centre
    ‪3 min drive‬
  • Place, Yaya Centre
    ‪3 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior
The Crossroads Hotel Westlands
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 113 reviews
The price is NZ$136
includes taxes & fees
9 Dec - 10 Dec
The Crossroads Hotel Westlands

Reviews

Kivi Milimani Hotel Reviews

5.8

6.2/10

Cleanliness

7.2/10

Staff & service

4.8/10

Property conditions & facilities
Rating 10 - Excellent. 1 out of 31 reviews
Rating 8 - Good. 5 out of 31 reviews
Rating 6 - Okay. 14 out of 31 reviews
Rating 4 - Poor. 9 out of 31 reviews
Rating 2 - Terrible. 2 out of 31 reviews

Reviews

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Worst value for money

Terrible wifi ... and the interior and furnishing in babsolute shambles to say the least.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Room was noisy and not very clean

Not very clean considering I paid 270 dollars for 2 nights

8/10 Good

Wendy

Liked: Cleanliness, room comfort

6/10 Okay

Andrew, Manchester

Liked: Staff & service
Disliked: Cleanliness

fair

flight stopover

8/10 Good

Hamish

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Jacquie, Devon, Alberta

Liked: Cleanliness

Better than I thought but a little too $$

Yes the lift is noisy, the dinning room service is slow and I think the rooms are overpriced. The staff is friendly and helpful, it is situated in a good location, the food decent, the grounds are very nice. If the price was lowered it would be your typical budget hotel.

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to CBD. All services available

Welcoming staff. Good faciiities. Convenient location.

10/10 Excellent

Jenny, Melbourne Aust

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel close to CBD

Stayed here 2 nights then another following a trip away. Pleasant surroundings, close to CBD, all services available. I

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fantastic service

fantastic service and excellent breakfast However during my 1-night stay over there was disturbance with a drunken party (several people) and I feel the hotel management did not take enough action to limit the noice level to allow other hotel guests to sleep

4/10 Poor

md649, NZ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn't stay here again for the price we paid. Only stayed here due to start and finish point for Intrepid tours. The hotel just down the road is much better and worth the money. Herron Portico

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

One of the worst hotels I ever stayed in

This hotel is dirty. Things (phone, internet, even the door handle) do not work. The staff, when asked why things don't work, acts like they do not know what one is talking about. You hear a common excuse, "they are working on it." The problem is, from other people who stayed in this hotel for more than a day, you find out that things have been like this since they checked in. Avoid staying in this hotel. Even if it is a meeting point for your safari (this was the case for me and I still don't quite get why the company does not select a better hotel) there are other hotels near by, literally within 2 to 5 minutes walk.

6/10 Okay

Holly, New Zealand

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Different from the pictures

Hotel isn't quite as nice as the pictures but is fine. Toilet in our room didn't work but thy quickly sent a maintenance person to fix it. I also always felt safe while staying there.

4/10 Poor

Business Traveller, Pretoria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality going down

Since may stay in Jan 2014 the hotel has really gone down lower than they already were. The lift is now very dangerous to use and the doors do not open. The front desk service is really minimal, not even able to find an email or print out a boarding pass. The wifi system that works on a continuously running pass from which you have to log out to prevent going to the lobby for a new pass every time, is excruciating if you need to do serious work, and use various equipment (laptop, phone, tablet). The bathroom is almost falling apart from old age, and dirt remains in teh corners. This hotel needs a serious overhaul in management and quality.

2/10 Terrible

TOBIAS, JAPAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

bad experience

I'm totally disappointed in the way everything is indicated on the hotel's website and get to know it was all lies,there was no air-conditions and not even fan as stated .the hotel is about 20 KM from the airport not 3km as said,my stay was not comfortable

6/10 Okay

Ritchie, Canada

Liked: Cleanliness, staff & service

6/10 Okay

K Bakker, S Africa

Liked: Staff & service
Disliked: Room comfort

A cheaper alternative

The hotel is well located in the CBD. However, the hotel has seen better days. Needs an overhaul.

6/10 Okay

K Bakker, Pretoria, S. Africa

Liked: Staff & service
Disliked: Room comfort

Good for affordable short business trips

The hotel is well located in the CBD. However, the wifi coupons system make multiple device operation difficult, and need to be switched off constantly to avoid loss of internet time. The bathroom has only hot water for the shower, which make shaving at the WHB difficult. Conversely, the staff are very friendly and courteous. Maybe a bit overpriced for this old hotel?

6/10 Okay

Dave, USA

Liked: Staff & service

Not as bad as reviews suggest

I had a pretty decent stay here before starting an intrepid trip. The price for the Internet was reasonable (but not free!), shower was hot and the front desk was helpful when my bag was lost at the airport. Not luxury, but not the worst.

4/10 Poor

l, USA

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing stay. The hotel needs a complete overall. the elevator was horrible and very noisy making it difficult to have a comfortable sleep. The physical features require a complete make-over. The staff were nice but the facility is poor. I will not stay there during my next trip to Kenya. The owners should seriously consider making an investment to improve upon the facility.

6/10 Okay

Tim, Montana

Disliked: Property conditions & facilities

Connected with Intrepid Safari

I would not recommend this hotel unless you are connecting to an Intrepid tour. When we checked in it was busy. The front desk staff was overwhelmed and appeared to be poorly trained. Our first room was close to the elevator on the 5th floor. The elevator made a loud groaning sound every time it changed floors. Upon request we were moved to another room which was much quieter. Our second room did not have towels or pillow cases. There was a problem with the in-house laundry and the hotel had to send their laundry somewhere else. Housekeeping did provide the required items late in the evening. We ordered dinner in the dinning room and it took 2 hours before the food arrived. We ate at the hotel 6 times and only once had half-decent service. The convenience of connecting to our tour is the only positive for staying in this hotel

6/10 Okay

Chris, Canada

Disliked: Property conditions & facilities

Convenient Basic Hotel

friendly staff, convenient restaurant, Nice pool and gardens. Basic room were fine but some maintenance on doors and improvements in procedures could be addressed. Good location to setup further travel. 20 minute walk to city centre during the day.

4/10 Poor

Bill, New York, NY, USA

Disliked: Cleanliness, property conditions & facilities, room comfort

Not where you want to be in Nairobi

The first room we were shown had a very large smelly stain in the threadbare carpet(what happened to housekeeping). the second room was just as worn as the first, but no smell. The furniture was long past its prime and the decor consisted of a black and white picture of two monkeys that hang haphazardly on the wall. The door lock to the bathroom was broken, there was about a half inch gap between the room door and the floor,cleanliness was apparently not a concern once you were past the lobby. The bed was comfortable and the view from the balcony over the pool was fine.

6/10 Okay

Anna, UK

Liked: Staff & service, property conditions & facilities

pk

Apart the internet, that you need to pay for it and breakfast, food is not that great.. everything else would do :)

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Air Conditioning and Free Wi-Fi (as mentioned on Hotels.ca) was not avalible.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ein freundliches Hotel

Das Hotel liegt gut im Zentrum. Der Empfang war freundlich, das Essen lecker und es gab reichlich viel!