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lastminute.co.nz Verified Reviews
Very good!
4.1 of 5 guest rating
Room type Options Nightly price Book
Family Deluxe Room Non-Lakeview
33 square metres
1 King Bed and 2 Twin Beds 2 King Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Studio Suite, Lake View
44 square metres
1 King Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
2 Bedroom Studio Suite Lakeview
88 square metres
2 King Beds and 1 Double Sofa Bed 4 Twin Beds and 1 Double Sofa Bed
(Extra beds available: Cot)
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Studio Suite Non-Lakeview
44 square metres
1 King Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Deluxe Room Non-Lakeview
26 square metres
1 King Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
2 Bedroom Studio Suite Non-Lakeview
88 square metres
2 King Beds and 1 Double Sofa Bed 4 Twin Beds and 1 Double Sofa Bed
(Extra beds available: Cot)
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Executive Room Non-Lakeview
40 square metres
1 King Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room, Lake View
26 square metres
1 King Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury hotel with fitness center and sauna

Popular property highlights

Free self parking
Free WiFi
24-hour business centre
Laundry facilities
Babysitting or childcare (surcharge)

A stay at Heritage Queenstown places you in the heart of Queenstown, steps from Mt Crichton Loop Track and 13 minutes by foot from Lake Wakatipu. This luxury hotel is 13.9 mi (22.4 km) from The Remarkables Ski Area and 0.8 mi (1.3 km) from Steamer Wharf.

Make yourself at home in one of the 175 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.

Enjoy a satisfying meal at Mackenzies Restaurant serving guests of Heritage Queenstown. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Queenstown? This hotel has 3078 square feet (286 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Wheelchair accessible
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 175
  • Number of floors - 4
  • Number of buildings/towers - 4
  • Conference space
  • Barbecue grill(s)
  • Ski storage
  • Breakfast available (surcharge)
  • Laundry facilities
  • Television in common areas
  • Garden
  • Library
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Porter
  • Dry cleaning/laundry service
  • Meeting rooms
  • Sauna
  • Outdoor seasonal pool
  • Wedding services
  • Designated smoking areas
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • 24-hour business centre
  • Conference space size (feet) - 3078
  • Conference space size (meters) - 286
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Number of spa tubs - 1
  • Conference centre
  • Self parking (surcharge)
  • Computer station
  • Number of bars/lounges - 1
  • Luggage storage
  • Pool sunloungers
  • Terrace
  • Ballroom
  • Covered parking

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Heritage Queenstown offers 175 air-conditioned accommodations with safes and complimentary newspapers. 49-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Air conditioning
  • Television
  • Cable/satellite TV service
  • Free newspaper
  • Fridge
  • Daily housekeeping
  • Phone
  • Free local calls
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • In-room massage available
  • Satellite TV service
  • Free WiFi
  • LCD TV
  • TV size 49
  • TV size (measurement) inch
  • Free cots/infant beds
  • Towels provided
  • Linens provided

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Mackenzies Restaurant - This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Nearby Things to do

  • Golfing nearby
  • Downhill skiing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Rafting nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Ecotours nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Bicycle rentals on site
  • Segway rental/tour nearby
  • Ziplining nearby

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 60 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Children stay free

Debit cards

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Children stay free - maximum age 13

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are not in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 36 for adults and NZD 18 for children
  • Covered self parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Heritage Hotel Queenstown
  • Heritage Queenstown
  • Queenstown Heritage
  • Heritage Queenstown Hotel Queenstown
  • Queenstown Heritage Hotel
  • Heritage Queenstown Hotel
  • Heritage Queenstown Hotel
  • Heritage Queenstown Queenstown
  • Heritage Queenstown Hotel Queenstown

We should mention

The seasonal pool will be open from January to December.

Pool access available from 6:00 AM to 11:00 PM.

Children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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