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Heritage Queenstown

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Heritage Queenstown

Hotel Class
4.5 out of 5

Information

Reviews

4.4 / 5Excellent
2,409 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Steamer Wharf
    17 min walk
  • Popular Location
    TSS Earnslaw Steamship
    19 min walk
  • Popular Location
    Bob's Peak
    13 min drive
  • Airport
    Queenstown (ZQN-Queenstown Intl.)
    21 min drive

Choose dates to view prices

Book online or call:

0508 283 858
  • Deluxe Room

    Room Amenities

    • Sleeps 2
    More details
  • Executive Deluxe Room

    Room Amenities

    • Sleeps 3
    More details
  • Family Room

    Room Amenities

    • Sleeps 3
    More details
  • Deluxe Room, Lake View

    Room Amenities

    • Lake view
    • Sleeps 2
    More details
  • Studio Suite

    Room Amenities

    • Sleeps 4
    More details
  • Studio Suite, Lake View

    Room Amenities

    • Lake view
    • Sleeps 3
    More details
  • Suite, 2 Bedrooms

    Room Amenities

    • Sleeps 8
    More details
  • Suite, 2 Bedrooms, Lake View

    Room Amenities

    • Lake view
    • Sleeps 8
    More details

About this area

Queenstown

In the city center, Heritage Queenstown is in an area with good shopping. Shotover Jet and Coronet Peak Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Queenstown Gardens. Traveling with kids? Consider Skyline Gondola and Kiwi and Birdlife Park. Our guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Popular Location
    Steamer Wharf - 17 min walk
  • Popular Location
    TSS Earnslaw Steamship - 19 min walk
  • Popular Location
    Fear Factory Queenstown - 19 min walk
  • Popular Location
    Kiwi and Birdlife Park - 9 min drive
  • Popular Location
    Bob's Peak - 13 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 21 min drive

Restaurants

  • Mackenzies Restaurant – Alfresco dining restaurant with a bar. Serves breakfast, lunch, and dinner.

About this property

Heritage Queenstown

After a day on the slopes, return to Heritage Queenstown to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including an outdoor pool and a sauna. All 175 rooms offer free WiFi, 24-hour room service, and LCD TVs with satellite channels. Refrigerators, minibars, and free newspapers are among the other amenities available to guests.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Policies

Check-in

Check-in between 2 PM - midnight
Express check-in
Minimum check-in age - 18

Special check-in instructions

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.
Group Booking Policy: For bookings of 5 rooms or more, this property charges a 100% deposit, collected 45 days prior to arrival. A non-refundable cancellation policy applies to bookings cancelled within 45 days of arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out before 10 AM

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 50 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 31 for adults and NZD 15.5 for children (approximately)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Property is also known as

  • Heritage Queenstown Hotel
  • Heritage Hotel
  • Heritage Queenstown
  • Queenstown Heritage Hotel
  • Heritage Hotel Queenstown
  • Heritage Queenstown Hotel Queenstown

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee weekends 6:00 AM–11:00 AM: NZD 31 for adults and NZD 15.5 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Health club
  • Outdoor pool
  • Sauna
  • Spa services
  • Spa tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference center (3079 square feet of space)

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer

Entertainment

  • 49-inch LCD TV
  • Cable/satellite channels
  • Premium channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Safe

Nearby activities

Activities

  • Bicycle rentals
  • Downhill skiing
  • Ecotours
  • Golfing
  • Hiking/biking trails
  • Kayaking
  • Mountain biking
  • Parasailing
  • Rafting
  • Sailing
  • Scooter/moped rentals
  • Segway rentals/tours
  • Ski area
  • Ski equipment rentals
  • Skiing
  • Skiing lessons
  • Skydiving
  • Snowboarding

Where to eat

  • Mackenzies Restaurant – Alfresco dining restaurant with a bar. Serves breakfast, lunch, and dinner.
4.4

Excellent

5 - Excellent
1,374
4 - Good
802
3 - Okay
165
2 - Mediocre
53
1 - Poor
15
4.5
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.3
Property condition

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 1 night in Sep. 2019

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 3 nights in Jul. 2019

5/5 Excellent

The rooms are large an spacious. The location is quiet but still close to town. On site parking was great. The staff are very friendly.

Stayed 7 nights in Jul. 2019

4/5 Good

A good, tidy, clean property. Helpful staff and good facilities

Stayed 1 night in Jul. 2019

4/5 Good

Lovely quiet hotel

Lovely quiet hotel. Spacious rooms. Great breakfast. A decent walk from the main hustle of QT. Easy to walk to the city, but back to the hotel is up a slight hill. Very short Uber trip however. Only disappointment was room was not ready at check in time and we had to wait over an hour.

Stayed 2 nights in Jul. 2019

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