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Rendezvous Heritage Hotel Queenstown

4.5 star property

Photo gallery for Rendezvous Heritage Hotel Queenstown

In-room safe, desk, blackout curtains, iron/ironing board
Aerial view
Property amenity
Rooftop terrace
Indoor pool, outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
91 Fernhill Road, Queenstown, 9197
  • Place, TSS Earnslaw Steamship
    ‪20 min walk‬
  • Place, Skyline Queenstown
    ‪2 min drive‬
  • Place, Kiwi Park
    ‪2 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room

9.2 out of 10
Wonderful
(39 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Interconnecting Two Bedroom Apartment

In-room safe, desk, blackout curtains, iron/ironing board

Interconnecting Two Bedroom Apartment

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 44 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

8.6 out of 10
Excellent
(33 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Premier Room

In-room safe, desk, blackout curtains, iron/ironing board

Premier Room

9.8 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room with Alpine View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room with Alpine View

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Room with Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Premier Room with Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Room with Alpine View

In-room safe, desk, blackout curtains, iron/ironing board

Premier Room with Alpine View

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Interconnecting Family Suite

In-room safe, desk, blackout curtains, iron/ironing board

Interconnecting Family Suite

  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Interconnecting Family Suite with Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Interconnecting Family Suite with Lake View

  • Lake view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Premier 2 Bedroom Apartment with Alpine View

In-room safe, desk, blackout curtains, iron/ironing board

Premier 2 Bedroom Apartment with Alpine View

  • Mountain view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Premier 2 Bedroom Apartment with Lake View

Premier 2 Bedroom Apartment with Lake View

Premier 2 Bedroom Apartment with Lake View

  • Lake view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Apartment

In-room safe, desk, blackout curtains, iron/ironing board

Studio Apartment

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room With Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room With Lake View

9.2 out of 10
Wonderful
(7 reviews)
  • Lake view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Interconnecting Two Bedroom Apartment with Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Interconnecting Two Bedroom Apartment with Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 88 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed OR 4 Single Beds and 1 Double Sofa Bed

View all photos for 1 Bedroom Apartment with Lake View

In-room safe, desk, blackout curtains, iron/ironing board

1 Bedroom Apartment with Lake View

  • Lake view
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed OR 4 Single Beds and 1 Large Single Sofa Bed

View all photos for Studio Apartment with Lake View

Lake view

Studio Apartment with Lake View

9.8 out of 10
Exceptional
(11 reviews)
  • Lake view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About the area

Queenstown

A stay at Rendezvous Heritage Hotel Queenstown places you in the heart of Queenstown, steps from Mt Crichton Loop Track and 14 minutes by foot from Lake Wakatipu. .This luxury hotel is 0.9 mi (1.4 km) from SKYCITY Wharf Casino and 1 mi (1.6 km) from Fear Factory Queenstown.

What's nearby

  • TSS Earnslaw Steamship - 20 min walk - 1.7 km
  • Queenstown Mall - 2 min drive - 1.5 km
  • Skyline Queenstown - 2 min drive - 1.5 km
  • Kiwi Park - 2 min drive - 1.5 km
  • Queenstown Gardens - 2 min drive - 1.9 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 17 min drive

Restaurants

  • ‪Smiths Craft Beer House - ‬3 min drive
  • ‪Heritage Queenstown - ‬1 min walk
  • ‪Saigon Kingdom - ‬19 min walk
  • ‪Finz - ‬19 min walk
  • ‪Mrs. Ferg Beach Street - ‬3 min drive

About this property

Rendezvous Heritage Hotel Queenstown

Rendezvous Heritage Hotel Queenstown offers 175 air-conditioned accommodations with safes and complimentary newspapers. 49-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 175 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Enjoy a satisfying meal at Mackenzies Restaurant serving guests of Rendezvous Heritage Hotel Queenstown. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Queenstown? This hotel has 3078 square feet (286 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Mackenzies Restaurant - This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Covered parking on site (NZD 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 30 for adults and NZD 16 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mackenzies Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,078 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 65.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 1 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 30 for adults and NZD 16 for children
  • Covered self parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 65.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Pool access available from 6:00 AM to 11:00 PM

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heritage Hotel Queenstown
Heritage Queenstown
Queenstown Heritage
Heritage Queenstown Hotel Queenstown
Queenstown Heritage Hotel
Heritage Queenstown Hotel
Heritage Queenstown
Rendezvous Heritage Queenstown
Rendezvous Heritage Hotel Queenstown Hotel
Rendezvous Heritage Hotel Queenstown Queenstown
Rendezvous Heritage Hotel Queenstown Hotel Queenstown

Rendezvous Heritage Hotel Queenstown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1000 reviews
Rating 8 - Good. 275 out of 1000 reviews
Rating 6 - Okay. 71 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
everything was perfect
Stayed 1 night in Jan 2026

10/10 Excellent

Sara

Stayed 1 night in Jan 2026

10/10 Excellent

Linda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services with reasonable prices, kids love the spa and pool.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kaissar

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff and amenities
Stayed 3 nights in Dec 2025

6/10 Okay

Jun

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff are friendly and helpful, but the parking is ver limited.
Stayed 3 nights in Dec 2025

4/10 Poor

RAVI KUMAR

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were not great. Bath room was leaking and roller beds were not of the same height etc. Although location was good, there may be better places for the price that we gave.
Stayed 4 nights in Dec 2025

8/10 Good

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities
Property was great
Stayed 5 nights in Dec 2025

10/10 Excellent

janet

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely stunning view from lake view studio. Great staff who set up our room.
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly and helpful staff fantastic view from the balcony. The whole hotel was clean, well presented and absolutely lovely.
Stayed 2 nights in Dec 2025

6/10 Okay

Azadeh

Stayed 1 night in Dec 2025

8/10 Good

YING

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room,friendly staffs, good location.
Stayed 1 night in Dec 2025

8/10 Good

Xiaomei, Sunnyvale

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is a bit dated, but it’s clean, spacious and quiet. The location is a bit distant from downtown area, but that worked out for me, I like that it’s tucked away from the bustling downtown area.
Stayed 3 nights in Dec 2025

6/10 Okay

Vineet

Stayed 2 nights in Dec 2025

10/10 Excellent

Vishal

Stayed 4 nights in Dec 2025

8/10 Good

Toni

Liked: Cleanliness, property conditions & facilities
Lovely staff
Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Stayed 1 night in Dec 2025

10/10 Excellent

Wayne, Windham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious. Great view of the lake from balcony. Staff were very friendly and helpful. Hotel is located just outside the downtown area making it a bit more peaceful. Right across the street is the bus stop if you don’t want to walk into the center of town.
Stayed 3 nights in Dec 2025

8/10 Good

Suzie

Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel! Clean spacious room! Pool, spa and gym were fun to use. Staff were helpful and loved the WiFi.
Stayed 3 nights in Dec 2025

10/10 Excellent

Erica

Stayed 2 nights in Dec 2025

10/10 Excellent

Betina

Travelled with family
Liked: Cleanliness, staff & service
Good service - excellent staffing - beautiful view from lake side rooms and an amazing Christmas Eve dinner.
Stayed 3 nights in Dec 2025

10/10 Excellent

Felipe

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The hotel is very beautiful, with lovely surroundings and a great landscape. The service and staff attention were excellent, always friendly and helpful. The breakfast was very good, very complete and varied, with plenty of options to choose from. As a point for improvement, the room cleaning could be better, especially regarding dust. Overall, it was a very nice stay and we really enjoyed the experience
Stayed 2 nights in Dec 2025

10/10 Excellent

Ajay

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great view and location
Stayed 1 night in Dec 2025

10/10 Excellent

Alma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was just perfect! Great reception check in, and our Lakeview hotel was just beautiful. The hotel was aware our anniversary and they left a very sweet note, chocolates and wine.
Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 4 nights in Dec 2025

10/10 Excellent

Marin

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 2 nights in Dec 2025