- Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was clean, the staff very friendly and helpful, views from the hotel are amazing
Stayed 2 nights in Nov. 2019
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Heritage Queenstown
Hotel Class
Information
Reviews
Excellent
2,481 reviews
Amenities
- Pool
- Free WiFi
- Free parking
- Air Conditioning
Map
91 Fernhill Road, Queenstown
What's nearby
- Steamer Wharf
- 17 min walk
- TSS Earnslaw Steamship
- 19 min walk
- Bob's Peak
- 13 min drive
- Queenstown (ZQN-Queenstown Intl.)
- 21 min drive
Choose dates to view prices
Book online or call:
0508 283 858Family Room
Room Amenities
- Sleeps 3
More detailsDeluxe Room
Room Amenities
- Sleeps 2
More detailsExecutive Deluxe Room
Room Amenities
- Sleeps 3
More detailsDeluxe Room, Lake View
Room Amenities
- Lake view
- Sleeps 2
More detailsStudio Suite
Room Amenities
- Sleeps 4
More detailsStudio Suite, Lake View
Room Amenities
- Lake view
- Sleeps 3
More detailsSuite, 2 Bedrooms
Room Amenities
- Sleeps 8
More detailsSuite, 2 Bedrooms, Lake View
Room Amenities
- Lake view
- Sleeps 8
More details
About this area
Queenstown
In the city center, Heritage Queenstown is in an area with good shopping. Shotover Jet and Coronet Peak Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Queenstown Gardens. Traveling with kids? Consider Skyline Gondola and Kiwi and Birdlife Park. Our guests appreciate the hotel's location for the sightseeing.
What's nearby
- Steamer Wharf - 17 min walk
- TSS Earnslaw Steamship - 19 min walk
- Fear Factory Queenstown - 19 min walk
- Kiwi and Birdlife Park - 9 min drive
- Bob's Peak - 13 min drive
Getting around
- Queenstown (ZQN-Queenstown Intl.) - 21 min drive
Restaurants
- Mackenzies Restaurant – Alfresco dining restaurant with a bar. Serves breakfast, lunch, and dinner.
About this property
Awards and affiliations
Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Policies
Check-in
Check-in between 2 PM - midnight
Express check-in
Minimum check-in age - 18
Special check-in instructions
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.
Check-out
Check-out before 10 AM
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Rollaway/extra beds are available for NZD 50.
- Free cribs (infant beds)!
Pets
- Pets not allowed
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: NZD 50 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: NZD 31 for adults and NZD 15.5 for children (approximately)
- Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Property is also known as
- Heritage Queenstown Hotel
- Heritage Hotel
- Heritage Queenstown
- Queenstown Heritage Hotel
- Heritage Hotel Queenstown
- Heritage Queenstown Hotel Queenstown
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking
- Ski shuttle nearby
Food and drink
- Buffet breakfast available for a fee weekends 6:00 AM–11:00 AM: NZD 31 for adults and NZD 15.5 for children
- 1 restaurant
- 1 bar
- 24-hour room service
Things to do
- Health club
- Outdoor pool
- Sauna
- Spa services
- Spa tub
Family friendly
- Babysitting/childcare (surcharge)
- Dry cleaning service
- Free cribs/infant beds
- In-room child care (surcharge)
- Laundry facilities
- Outdoor pool
- Refrigerator
Conveniences
- Ballroom
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
- Library
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Ski storage
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- French
- Spanish
Business services
- 24-hour business center
- Computer station
- Meeting rooms
- Conference center (3079 square feet of space)
Outdoors
- BBQ grill(s)
- Garden
- Pool umbrellas
- Terrace
Spa
- Massages
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Braille signage
More
- Designated smoking areas
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Free cribs/infant beds
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
Entertainment
- 49-inch LCD TV
- Cable/satellite channels
- Premium channels
Food and drink
- Minibar
- Refrigerator
More
- Free newspapers
- In-room massage
- Iron/ironing board
- Safe
Nearby activities
Activities
- Bicycle rentals
- Downhill skiing
- Ecotours
- Golfing
- Hiking/biking trails
- Kayaking
- Mountain biking
- Parasailing
- Rafting
- Sailing
- Scooter/moped rentals
- Segway rentals/tours
- Ski area
- Ski equipment rentals
- Skiing
- Skiing lessons
- Skydiving
- Snowboarding
Where to eat
- Mackenzies Restaurant – Alfresco dining restaurant with a bar. Serves breakfast, lunch, and dinner.
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Very friendly and accommodating.Everyone strives to make certain the guests needs are met.Food is excellent.
Stayed 6 nights in Sep. 2019
- Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep. 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying at The Heritage Queenstown, fantastic service and nothing is an issue....
Stayed 1 night in Sep. 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Loved the rooms and the amenities. Bit of a walk from town but not too far out.
Stayed 5 nights in Sep. 2019