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lastminute.co.nz Verified Reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
Family Deluxe Room Non-Lakeview
33 square metres
1 King Bed and 2 Twin Beds 2 King Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Studio Suite, Lake View
44 square metres
1 King Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
2 Bedroom Studio Suite Lakeview
88 square metres
2 King Beds and 1 Double Sofa Bed 4 Twin Beds and 1 Double Sofa Bed
(Extra beds available: Cot)
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Studio Suite Non-Lakeview
44 square metres
1 King Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Deluxe Room Non-Lakeview
26 square metres
1 King Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
2 Bedroom Studio Suite Non-Lakeview
88 square metres
2 King Beds and 1 Double Sofa Bed 4 Twin Beds and 1 Double Sofa Bed
(Extra beds available: Cot)
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Executive Room Non-Lakeview
40 square metres
1 King Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room, Lake View
26 square metres
1 King Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
4.5-star family-friendly hotel near Lake Wakatipu

Popular property highlights

Free self parking
Free WiFi
Restaurant
Indoor pool
24-hour business centre

With a stay at Heritage Queenstown, you'll be centrally located in Queenstown, a 1-minute drive from Lake Wakatipu and 6 minutes from Skyline Gondola. This 4.5-star hotel is 11 mi (17.7 km) from Coronet Peak Ski Area and 16 mi (25.7 km) from The Remarkables Ski Area.

Make yourself at home in one of the 175 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.

Be sure to enjoy recreational amenities, including a health club, an outdoor pool, and an indoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Enjoy a satisfying meal at Mackenzies Restaurant serving guests of Heritage Queenstown. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekends from 6:30 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Queenstown? This hotel has facilities measuring 3079 square feet (286 square meters), including a conference center. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Bar/lounge
  • Lift
  • Fitness facilities
  • Indoor pool
  • Restaurant
  • Outdoor pool
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 175
  • Number of floors - 4
  • Number of buildings/towers - 4
  • Conference space
  • Ski storage
  • Breakfast available (surcharge)
  • Laundry facilities
  • Spa tub
  • Television in common areas
  • Garden
  • Library
  • Health club
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Porter
  • Dry cleaning/laundry service
  • Meeting rooms
  • Outdoor seasonal pool
  • Wedding services
  • Designated smoking areas
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • 24-hour business centre
  • Conference space size (feet) - 3079
  • Conference space size (meters) - 286
  • Conference centre
  • Free self parking
  • Computer station
  • Luggage storage
  • Terrace
  • Babysitting or childcare (surcharge)
  • Ballroom
  • Covered parking

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Heritage Queenstown offers 175 air-conditioned accommodations with safes and complimentary newspapers. 49-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Air conditioning
  • Television
  • Free newspaper
  • Fridge
  • Daily housekeeping
  • Phone
  • Free local calls
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Premium TV channels
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • In-room massage available
  • Satellite TV service
  • Free WiFi
  • LCD TV
  • Free cots/infant beds
  • Towels provided
  • Linens provided

Where to Eat

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekends.

Mackenzies Restaurant - This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Nearby Things to do

  • Golfing nearby
  • Downhill skiing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Rafting nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Ecotours nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Bicycle rentals on site
  • Segway rental/tour nearby
  • Ziplining nearby

Accessibility

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Debit cards

Staffed front desk

Security system

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are not in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 50 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 25 for adults and NZD 12.50 for children (approximately)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Heritage Hotel Queenstown
  • Heritage Queenstown
  • Queenstown Heritage
  • Heritage Queenstown Hotel Queenstown
  • Queenstown Heritage Hotel
  • Heritage Queenstown Hotel
  • Heritage Queenstown Hotel
  • Heritage Queenstown Queenstown
  • Heritage Queenstown Hotel Queenstown

We should mention

The seasonal pool will be open from January to December.

Pool access available from 6:00 AM to 11:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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