Heritage Queenstown
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Get an overview of this hotel4.5-star family-friendly hotel near Lake Wakatipu
Popular property highlights
With a stay at Heritage Queenstown, you'll be centrally located in Queenstown, within a 10-minute drive of Lake Wakatipu and Skyline Gondola.
This 4.5-star hotel is 3.2 mi (5.1 km) from Queenstown Gardens and 5.8 mi (9.3 km) from Shotover Jet.
Make yourself at home in one of the 175 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and complimentary newspapers, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including a health club, an outdoor pool, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Grab a bite to eat at Mackenzies Restaurant, a restaurant where you can enjoy drinks at the bar and dine alfresco. Or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily for a fee.
Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Queenstown? This hotel has facilities measuring 3079 square feet (286 square meters), including a conference center. Free self parking is available onsite.
Languages Spoken
- English
Heritage Queenstown
Hotel Amenities
Hotel Amenities
In addition to an outdoor pool, Heritage Queenstown provides a health club, a spa tub, and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.
A 24-hour business center is on site at this 4.5-star property. Event facilities measuring 3079 square feet (286 square meters) include a conference center. This luxury hotel also offers a library, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.
Heritage Queenstown has designated areas for smoking.
- Express check-in
- Barbecue grill(s)
- Library
- Bar/lounge
- Elevator/lift
- 24-hour front desk
- Porter/bellhop
- Restaurant
- Meeting rooms
- Tours/ticket assistance
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Sauna
- Babysitting or childcare (surcharge)
- Health club
- Outdoor pool
- Computer station
- Safe-deposit box at front desk
- Conference space size (meters) - 286
- Ski storage
- Terrace
- Luggage storage
- Breakfast available (surcharge)
- 24-hour business center
- Concierge services
- Conference space size (feet) - 3079
- Gift shops or newsstand
- Conference center
- Designated smoking areas
- Ballroom
- Pool umbrellas
- Laundry facilities
- Spa tub
- Total number of rooms - 175
- Television in common areas
- Number of floors - 4
- Number of buildings/towers - 4
- Wedding services
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Family Hotel
- Outdoor pool
- Free Wi-Fi
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Refrigerator
- Cribs/infant beds (complimentary)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Languages Spoken
- English
- French
- Spanish
Parking
Free self parking
Room Amenities
- Pay movies
- Room service (24 hours)
- Air conditioning
- Refrigerator
- Minibar
- Coffee/tea maker
- Bathrobes
- Free toiletries
- Hair dryer
- In-room massage available
- In-room childcare (surcharge)
- Iron/ironing board
- In-room safe
- Blackout drapes/curtains
- Free WiFi
- Free newspaper
- Daily housekeeping
- Free cribs/infant beds
Where to Eat
Buffet breakfasts are available for a surcharge and are served each morning.
Mackenzies Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
24-hour room service is available.
Nearby Activities
An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snowboarding nearby
- Golfing nearby
- Parasailing nearby
- Mountain biking nearby
- Skydiving nearby
- Downhill skiing nearby
- Rafting nearby
- Bicycle rentals nearby
- Ecotours nearby
- Segway rental/tour nearby
- Ski lessons available nearby
- Ski equipment rental shops nearby
- Hiking/biking trails nearby
- Kayaking nearby
- Sailing nearby
- Scooter/moped rentals nearby
Accessibility
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Roll-in shower
- In-room accessibility
Hotel Policies
Check-in
Check-in time ends at midnight
Check-in time starts at 2 PM
Special check-in instructions:
Check-out
Check-out time is 10 AM
Payment types
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Rollaway/extra beds are available for NZD 45 per night.
- Free cribs (infant beds)!
Pets
- Pets not allowed
You need to know
Extra-person charges may apply and vary depending on property policy.
- Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Fees
- Deposit: NZD 50 per night
Optional extras
- Fee for buffet breakfast: NZD 31 for adults and NZD 15.5 for children (approximately)
- Rollaway bed fee: NZD 45 per night
Hotel Name
- Heritage Hotel Queenstown
- Heritage Queenstown
- Queenstown Heritage
- Heritage Queenstown Hotel Queenstown
- Queenstown Heritage Hotel
- Heritage Queenstown Hotel
Awards & Affiliations
National Rating
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.