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Rendezvous Heritage Hotel Queenstown

4.5 star property

Photo gallery for Rendezvous Heritage Hotel Queenstown

Daily buffet breakfast (NZD 30 per person)
In-room safe, desk, blackout curtains, iron/ironing board
Rooftop terrace
Exterior
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available

Explore the area

View map
91 Fernhill Road, Queenstown, 9197
  • Place, Steamer Wharf
    ‪18 min walk‬
  • Place, TSS Earnslaw Steamship
    ‪20 min walk‬
  • Place, Skyline Queenstown
    ‪2 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room

9.2 out of 10
Wonderful
(37 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Interconnecting Two Bedroom Apartment

In-room safe, desk, blackout curtains, iron/ironing board

Interconnecting Two Bedroom Apartment

8.0 out of 10
Very good
(6 reviews)
  • 44 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

Deluxe Room

  • Sleeps 2

Interconnecting Two Bedroom Apartment

  • Sleeps 5

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

8.4 out of 10
Very good
(30 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Premier Room

In-room safe, desk, blackout curtains, iron/ironing board

Premier Room

9.8 out of 10
Exceptional
(12 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Family Room

  • Sleeps 4

Studio Apartment With Lake View

  • Sleeps 3

View all photos for Deluxe Room with Alpine View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room with Alpine View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room with Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Premier Room with Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room with Alpine View

In-room safe, desk, blackout curtains, iron/ironing board

Premier Room with Alpine View

  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Interconnecting Family Suite

In-room safe, desk, blackout curtains, iron/ironing board

Interconnecting Family Suite

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Interconnecting Family Suite with Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Interconnecting Family Suite with Lake View

  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Premier 2 Bedroom Apartment with Alpine View

In-room safe, desk, blackout curtains, iron/ironing board

Premier 2 Bedroom Apartment with Alpine View

  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 2 King Beds

View all photos for Premier 2 Bedroom Apartment with Lake View

Premier 2 Bedroom Apartment with Lake View

Premier 2 Bedroom Apartment with Lake View

  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Apartment

In-room safe, desk, blackout curtains, iron/ironing board

Studio Apartment

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room With Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room With Lake View

9.0 out of 10
Wonderful
(6 reviews)
  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Interconnecting Two Bedroom Apartment with Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Interconnecting Two Bedroom Apartment with Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • 88 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed

View all photos for 1 Bedroom Apartment with Lake View

In-room safe, desk, blackout curtains, iron/ironing board

1 Bedroom Apartment with Lake View

  • 88 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed OR 4 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Studio Apartment with Lake View

Lake view

Studio Apartment with Lake View

9.8 out of 10
Exceptional
(11 reviews)
  • 44 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Premier Room

  • Sleeps 3

Studio Apartment

  • Sleeps 3

View all photos for Interconnecting Family Suite

In-room safe, desk, blackout curtains, iron/ironing board

Interconnecting Family Suite

  • Sleeps 5

Deluxe Room With Alpine View

  • Sleeps 2

Premier Room With Alpine View

  • Sleeps 3

View all photos for Premier Room With Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Premier Room With Lake View

  • Sleeps 3

1 Bedroom Apartment With Lake View

  • Sleeps 3

View all photos for Interconnecting Family Suite With Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Interconnecting Family Suite With Lake View

  • Sleeps 5

View all photos for Premier 2 Bedroom Apartment With Alpine View

In-room safe, desk, blackout curtains, iron/ironing board

Premier 2 Bedroom Apartment With Alpine View

  • Sleeps 5

View all photos for Premier 2 Bedroom Apartment With Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Premier 2 Bedroom Apartment With Lake View

  • Sleeps 5

Deluxe Room With Lake View

  • Sleeps 2

Interconnecting Two Bedroom Apartment With Lake View

  • Sleeps 5

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About the area

Queenstown

A stay at Rendezvous Heritage Hotel Queenstown places you in the heart of Queenstown, steps from Mt Crichton Loop Track and 13 minutes by foot from Lake Wakatipu. .This luxury hotel is 9 mi (14.5 km) from Coronet Peak Ski Area and 0.8 mi (1.4 km) from SKYCITY Wharf Casino.

What's nearby

  • Steamer Wharf - 18 min walk - 1.6 km
  • TSS Earnslaw Steamship - 20 min walk - 1.7 km
  • Skyline Queenstown - 2 min drive - 1.5 km
  • Queenstown Gardens - 2 min drive - 1.9 km
  • Queenstown Beach - 3 min drive - 1.9 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 12 min drive

Restaurants

  • ‪Smiths Craft Beer House - ‬20 min walk
  • ‪Saigon Kingdom - ‬18 min walk
  • ‪Finz - ‬18 min walk
  • ‪Mrs. Ferg Beach Street - ‬19 min walk
  • ‪Pub On Wharf - ‬19 min walk

About this property

Rendezvous Heritage Hotel Queenstown

Suburban hotel with a fitness center and a sauna
Rendezvous Heritage Hotel Queenstown offers 175 air-conditioned accommodations with safes and complimentary newspapers. 49-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 175 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Enjoy a satisfying meal at Mackenzies Restaurant serving guests of Rendezvous Heritage Hotel Queenstown. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Queenstown? This hotel has 3078 square feet (286 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Mackenzies Restaurant - This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Covered parking on site (NZD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 30 for adults and NZD 16 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mackenzies Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,078 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 65.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 1 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 30 for adults and NZD 16 for children
  • Covered self parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 65.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Pool access available from 6:00 AM to 11:00 PM

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heritage Hotel Queenstown
Heritage Queenstown
Queenstown Heritage
Heritage Queenstown Hotel Queenstown
Queenstown Heritage Hotel
Heritage Queenstown Hotel
Heritage Queenstown
Rendezvous Heritage Queenstown
Rendezvous Heritage Hotel Queenstown Hotel
Rendezvous Heritage Hotel Queenstown Queenstown
Rendezvous Heritage Hotel Queenstown Hotel Queenstown

Reviews

Rendezvous Heritage Hotel Queenstown Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 592 out of 1004 reviews
Rating 8 - Good. 286 out of 1004 reviews
Rating 6 - Okay. 71 out of 1004 reviews
Rating 4 - Poor. 32 out of 1004 reviews
Rating 2 - Terrible. 23 out of 1004 reviews

Reviews

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view
Stayed 1 night in Sep 2025

10/10 Excellent

Gemma

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Warm, friendly, inviting - lovely vibes and great front of house staff
Stayed 3 nights in Aug 2025

8/10 Good

wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Vincent

Travelled with group
Liked: Amenities
Loved the spa , and the padded carpets in the rooms were really nice and cosy
Stayed 1 night in Aug 2025

10/10 Excellent

Nana

Stayed 2 nights in Aug 2025

10/10 Excellent

lance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heritage has professional staff, excellent room service, spacious comfortable rooms, the whole experience was warm and accomodating. I had a perfect time.
Stayed 7 nights in Aug 2025

6/10 Okay

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay , quiet clean & friendly team
Stayed 1 night in Aug 2025

10/10 Excellent

Cade

Stayed 5 nights in Aug 2025

10/10 Excellent

Paul, Hamilton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, awesome views and loved the onsite restaurant
Stayed 2 nights in Aug 2025

2/10 Terrible

John

Travelled with partner
Disliked: Property conditions & facilities
Room was extremely noisy, mattress was bowed and extremely uncomfortable, automatic lights outside couldn’t be turned off, washer/dryer wouldn’t dry clothes and ruined $400 worth of clothes, room service food was inedible Would not recommend to anyone
Stayed 7 nights in Aug 2025

8/10 Good

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Teegan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were great easy 20 min walk if you ate unfit like me. Transport is available though.
Stayed 1 night in Aug 2025

8/10 Good

SHIRLEY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant and its staff were excellent as was the food very highly recommend. Bed and rooms very comfortable. I skiid The Remarkables the bus picked up at hotel and dropped me back at end of day. Highly recommend this hotel
View from restaurant
Stayed 3 nights in Jul 2025

8/10 Good

Janet Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Once we finally got the right room the stay was great with amazing view to wake up to every day!
Stayed 5 nights in Jul 2025

10/10 Excellent

Ben

Stayed 2 nights in Jul 2025

6/10 Okay

Jan

Liked: Cleanliness, staff & service
The hotel is ok, but clearly dated and often not convenient. For instance, arriving with 2 heavy suitcases, you need to make your way through heavy glass doors (yes, they don’t open automatically) and when you get to your section, you also need to make your way through tedious access doors. Not convenient for travellers at all. Another thing that I liked was the pool and spa area. The sauna was modern, although an outside shower for hygiene factors would be recommended, also accompanied with warning signs that you should always bring a towel to the sauna and take a shower after the sauna, before you go into the spa or the pool. Things I have unfortunately witnessed with other guests not doing properly.
Stayed 2 nights in Jul 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ben

Great stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Frank

Travelled with partner
Liked: Amenities
Lake view room had amazing views. Room was great. Disappointing they charge you to park at the place you pay $400 a night.
Stayed 3 nights in Jul 2025

6/10 Okay

Eunjoo

Travelled with family
Liked: Cleanliness, staff & service
I stayed for four nights. The room was spacious and the bed was large and comfortable, which I really appreciated. Although the facilities felt a bit dated, the housekeeping seemed excellent and kept everything very clean. However, I was uncomfortable with the amount of dust in the air conditioner — I didn’t want to turn it on, but had to because it was too cold. Even with the heater running all day, the room still felt chilly, which made me wonder if the heater was too small for the room size. It was also extremely dry at night, making it hard to sleep; a humidifier would be a helpful addition. The pool water was too cold to use, and the jacuzzi was quite small and overcrowded — everyone had to sit very close together, which felt a bit uncomfortable. Lastly, I was a bit disappointed that breakfast and parking weren’t included in the room rate.
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Travelled with partner
Liked: Staff & service, amenities
Great position, views, proximity to Queenstown and other areas, comfortable and the scale of the hotel makes it pleasant.
Stayed 6 nights in Jul 2025

6/10 Okay

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Was a bit confused about the parking, no parking available when we got back to our room and was told to park across the road but move it before 9am as it was council owned.
Stayed 1 night in Jul 2025

10/10 Excellent

Amber-Janis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay, very clean, convenient location close to town centre, amazing views of Lake Wakatipu and The Remarkables, awesome facilities for families, great food in the restaurant and unbeatable customer service. We hope to stay with Rendezvous Heritage again in the future!
Stayed 6 nights in Jul 2025