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The Concord Hotel And Suites

4.5 star property

Photo gallery for The Concord Hotel And Suites

Interior entrance
Basic Penthouse
Property entrance
Restaurant
Indoor pool, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
31, Wangapala Road, Nairobi, 49434
  • Place, Diamond Plaza II
    ‪10 min walk‬
  • Place, The Aga Khan University Hospital
    ‪18 min walk‬
  • Place, Sarit Centre
    ‪3 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪24 min drive‬

Room options

View all photos for Basic Penthouse

Basic Penthouse | Private kitchenette

Basic Penthouse

  • City view
  • 111 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

Nairobi

With a stay at The Concord Hotel And Suites in Nairobi (Parklands), you'll be within a 15-minute drive of Thika Road Mall and Diamond Plaza II. .This luxury hotel is 7.2 mi (11.6 km) from Nairobi National Park and 1 mi (1.7 km) from The Aga Khan University Hospital.

What's nearby

  • Diamond Plaza II - 10 min walk - 0.9 km
  • The Aga Khan University Hospital - 18 min walk - 1.6 km
  • Westgate Shopping Mall - 20 min walk - 1.7 km
  • Karura Forest - 2 min drive - 1.5 km
  • Sarit Centre - 3 min drive - 1.9 km

Getting around

  • Syokimau Station - 35 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 36 min drive

Restaurants

  • ‪Parklands 2nd Avenue - ‬16 min walk
  • ‪Red Ginger - ‬14 min walk
  • ‪Hashmi’s Bbq - ‬8 min walk
  • ‪Maru Bhajias - ‬7 min walk
  • ‪Furusato Japanese Restaurant - ‬13 min walk

About this property

The Concord Hotel And Suites

Suburban hotel with a full-service spa and a health club
The Concord Hotel And Suites offers 86 accommodations with minibars and safes. Beds feature premium bedding. 42-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Nairobi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages.
Make yourself at home in one of the 86 guestrooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
The Concord Hotel And Suites has a restaurant on site.
Curry Flavors - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Curry Flavors

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • In a national park
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 10 for children
  • Airport shuttle fee: USD 30.00 per vehicle (one way)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Concord Hotel Nairobi Gpo
The Concord And Suites Nairobi
The Concord Hotel And Suites Hotel
The Concord Hotel And Suites Nairobi
The Concord Hotel And Suites Hotel Nairobi

The Concord Hotel And Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 106 out of 229 reviews
Rating 8 - Good. 72 out of 229 reviews
Rating 6 - Okay. 25 out of 229 reviews
Rating 4 - Poor. 14 out of 229 reviews
Rating 2 - Terrible. 12 out of 229 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kaminieli

Liked: Cleanliness, amenities, property conditions & facilities
Yes the service was way beyond expectations.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop over from arriving in Kenya late before heading out of the city following morning. Room clean, everything needed & comfy bed
Stayed 1 night in Oct 2025

10/10 Excellent

Esther Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good the staffs are nice and the room is very clean and spacious
Stayed 3 nights in Oct 2025

10/10 Excellent

Dhruv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and very friendly staff and services. Great and a wide selection of food available. Rooms are very well maintained.
Stayed 2 nights in Sep 2025

6/10 Okay

Harjeet

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
.
Stayed 4 nights in Sep 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Kenyan Experience

Wonderful staff and extremely helpful. Nothing was too much of an effort. I believe the team makes this place a wonderful one to stay. There advice on safety outside the hotel was useful as we have returned to our birth place after 50 years.
Stayed 6 nights in Aug 2025

2/10 Terrible

Lakshmi

Disliked: Staff & service
The hotel did not have internet on the August 12 from the time I checked in at 7.30 till next day morning. The receiptionist did not alert during check in that there is no internet. When asked after checkin at about 8 pm, she mentioned that it will be back in 20-30 minutes, i kept following up again at 9.00 pm and at 9.30. It was same answer ... will be back shortly. Finally at 11.30 I was told it is not going to be back. I wish they were honest about it upon checkin so I could have booked my stay at another hotel. I was not able to access emails or do any work without internet. I will not stay at this hotel again.
Stayed 1 night in Aug 2025

10/10 Excellent

zaheda

Stayed 5 nights in Jun 2025

10/10 Excellent

Nolan

Business traveller, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

zaheda

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good friendly staff

People were very friendly and helpful in every way.
Stayed 5 nights in Jun 2025

10/10 Excellent

Alnoor

Travelled with family
Amazing
Stayed 6 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in May 2025

8/10 Good

Nate

Liked: Cleanliness, amenities, property conditions & facilities
It’s a very nice property but we reserved a
Stayed 1 night in Apr 2025

8/10 Good

Mary Ifeanyi

Stayed 3 nights in Feb 2025

4/10 Poor

Akshat

Business traveller
Disliked: Staff & service, property conditions & facilities
Overall service and behaviour has declined. As a gold member I am entitled for free room upgrades and complimentary late check out but none was provided to me.
Stayed 3 nights in Feb 2025

2/10 Terrible

Eric

I was over charged for an extra day almost double
Stayed 1 night in Feb 2025

2/10 Terrible

Francis

Stayed 2 nights in Jan 2025

6/10 Okay

John, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The poor was heated which was nice. The water quality was poor (yellow from the taps) and when some of the fittings were first turned on the water gave off a very bad odour. Possible stagnation or legionella issue.
Stayed 2 nights in Jan 2025

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to appreciate Evelyn and Nicholas at the breakfast, very courteous and excellent customer service. Thank you! Ian at the front desk was pleasant too. Good hotel to stay, I would definitely recommend it.
Stayed 6 nights in Dec 2024

10/10 Excellent

Munaz

Stayed 2 nights in Dec 2024

8/10 Good

Glorious, Moshi

Liked: Cleanliness, staff & service
Great
Stayed 2 nights in Nov 2024

2/10 Terrible

John, London

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Water from the taps feeding the bath was a deep yellow in colour. excuse given was that this was bore hole water but as a qualified plumber i could tell this was not the real reason. Little used outlets like the douche and the bath in Executive suites deep yellow and smelly due to internal pipe corrosion. Where as toilet water and shower water was almost clear where the pipes have developed a limescale protective layer. The hotel needs to flush little used outlets to prevent Legionella growth and preve t corrosion especially where metal pipework was used that will suffer from dezincification over time. Customers beware Legionella could be an issue at this hotel.
Stayed 1 night in Dec 2024

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel which we’ve stayed at a few times as it’s a convenient location for us. It’s away from the hustle and bustle therefore it’s nice and quiet, if you’ve been to Nairobi before you know how noisy it can be in certain places. The rooms are a good size for the price and beds are comfortable. The hotel has everything you need for a comfortable stay but it’s not a ‘holiday’ hotel and amenities like pool and spa are there however it’s more oriented towards a business hotel than a leisure one. If you want to relax and spend time in the hotel for most of the day(s) then it maybe worth looking at other options however they are much more expensive than this one. For the price, it certainly does the job if you want a very comfortable stay whilst you’re out exploring the city and country.
Stayed 5 nights in Dec 2024

2/10 Terrible

Cordarrow

Liked: Staff & service
Disliked: Property conditions & facilities
Q
Stayed 4 nights in Dec 2024