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West Edmonton Mall Inn

2.0 star property

Photo gallery for West Edmonton Mall Inn

Water park
Property amenity
Lobby
Front of property
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
17504 90 Ave Nw, Edmonton, AB, T5T6L6
  • West Edmonton Mall
    ‪3 min walk‬
  • Fantasyland
    ‪9 min walk‬
  • World Waterpark
    ‪12 min walk‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

Edmonton

With a stay at West Edmonton Mall Inn in Edmonton (West Edmonton), you'll be a 1-minute drive from West Edmonton Mall and 7 minutes from River Cree Casino. .This family-friendly hotel is 6.7 mi (10.8 km) from Rogers Place and 7.3 mi (11.7 km) from University of Alberta.

What's nearby

  • West Edmonton Mall - 3 min walk - 0.3 km
  • Galaxyland - 5 min walk - 0.4 km
  • Fantasyland - 9 min walk - 0.7 km
  • World Waterpark - 12 min walk - 1.1 km
  • Misericordia Community Hospital - 16 min walk - 1.4 km

Getting around

  • South Campus Station - 11 min drive
  • Avonmore Station - 17 min drive
  • Edmonton Intl. Airport (YEG) - 27 min drive

Restaurants

  • ‪Old Spaghetti Factory - ‬2 min walk
  • ‪Tim Hortons - ‬16 min walk
  • ‪1st RND - ‬2 min walk
  • ‪Five & Dive - ‬8 min walk
  • ‪Ed's Rec Room - ‬4 min walk

About this property

West Edmonton Mall Inn

Family-friendly hotel with a water park and free breakfast
West Edmonton Mall Inn offers 88 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a water park (surcharge).

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 88 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a water park (surcharge), or other amenities including complimentary wireless internet access and a fireplace in the lobby.
A complimentary continental breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:30 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Bowling alley
  • Water park

Family friendly

  • Bowling alley
  • In-room refrigerator
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

West Edmonton Inn
West Edmonton Mall Inn Alberta
West Edmonton Mall Inn
West Edmonton Mall Hotel Edmonton
West Edmonton Mall Inn Hotel
West Edmonton Mall Inn Edmonton
West Edmonton Mall Inn Hotel Edmonton

West Edmonton Mall Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 474 out of 1328 reviews
Rating 8 - Good. 409 out of 1328 reviews
Rating 6 - Okay. 224 out of 1328 reviews
Rating 4 - Poor. 128 out of 1328 reviews
Rating 2 - Terrible. 93 out of 1328 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Mark

Liked: Staff & service
Disliked: Cleanliness
We got bed bugs from this hotel. Breakfast area was really cramped. Other than that it was fine. Very nice location to west edmonton mall
Stayed 2 nights in Mar 2025

10/10 Excellent

Jerica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Elton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was fine
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely friendly and made sure we had everything we need.
Stayed 1 night in Mar 2025

10/10 Excellent

Dennis

Liked: Cleanliness, amenities
Good convenient location but could use more parking
Stayed 1 night in Mar 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good place and you can walk to the mall
Stayed 1 night in Mar 2025

8/10 Good

Laura

Travelled with family
Liked: Staff & service, property conditions & facilities
We had a fun stay close to the mall 4 minute walk
Stayed 2 nights in Mar 2025

8/10 Good

Courtney, Wembley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always friendly and helpful
Stayed 2 nights in Mar 2025

2/10 Terrible

Leonilynne

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Heather

Business traveller
Liked: Cleanliness, property conditions & facilities
Walking distance to W.E.M. for dining , shopping choices. close to hospital. 4:00 is too late for a check in time -especially when check out is @ 11:00 Reasonable Rates
Stayed 1 night in Mar 2025

10/10 Excellent

Prabhjot

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good all well
Stayed 1 night in Mar 2025

10/10 Excellent

Yves

Liked: Cleanliness, staff & service
Nic place great location. Starting to show its age
Stayed 1 night in Mar 2025

4/10 Poor

John

Stayed 1 night in Feb 2025

6/10 Okay

Michelle

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Our one room the bathroom was dirty. There was mould in the grout and there was hair stuck to the shower wall.
Stayed 1 night in Feb 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very great place to stay. Our door cards disconnected three times but they fixed it very quickly at the counter.
Stayed 2 nights in Mar 2025

10/10 Excellent

Janine

Stayed 2 nights in Feb 2025

10/10 Excellent

Augustus

Stayed 1 night in Mar 2025

10/10 Excellent

GAVIN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to have complimentary bottled water and breakfast
Stayed 2 nights in Feb 2025

8/10 Good

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we had an issue with noisy neighbors the fron deask was willing to move us to another room.
Stayed 2 nights in Feb 2025

2/10 Terrible

Amanda

Stayed 1 night in Feb 2025

10/10 Excellent

Shirley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Feb 2025

10/10 Excellent

Jerica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Alicia, Calgary

Disliked: Cleanliness
Our room was fairly dirty, we found so many long black hairs on the floor of the bathroom and on the white towels. The lobby is bright with many fun colours and with the location being so close to the WEM, those are the pluses.
Stayed 1 night in Feb 2025

6/10 Okay

Melanie

Travelled with family
Disliked: Amenities
The only positive thing is the location to the mall and how easy it was to walk there. Check in took way too long even though I already prepaid and booked on Expedia. I felt like the front desk was making an account for me putting every detail in. Then made keys etc. It was a 15 minute process. At any other hotel, our keys are ready to go and check in is simple and quick. When checking out, the front desk lady was busy cleaning. I finally had to say, “Can I just leave my key and leave?” as my husband was waiting outside. Room was clean but beds were hard and towels were very thin and cheap.
Stayed 1 night in Feb 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It was good.The breakfast could have offered more healthy food- more fruit options. The water pressure in the bathroom sink in room 320 was very low. We did greatly appreciate them accommodating our adjoining rooms.
Stayed 3 nights in Feb 2025