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Best Western Franklin Inn

2.5 star property

Photo gallery for Best Western Franklin Inn

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator
Lobby
Business centre
Lobby
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View map
1308 Murfreesboro Rd, Franklin, TN, 37064
  • CoolSprings Galleria
    ‪3 min drive‬
  • The Factory
    ‪5 min drive‬
  • Carnton Plantation
    ‪6 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(125 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Pillow-top beds, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(30 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Baymont by Wyndham Franklin/Cool Springs

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,301 reviews
The price is NZ$111
includes taxes & fees
29 Sept - 30 Sept
Baymont by Wyndham Franklin/Cool Springs

About the area

Franklin

With a stay at Best Western Franklin Inn in Franklin, you'll be in the historical district, within a 10-minute drive of CoolSprings Galleria and Saint Thomas Medical Partners. .This hotel is 0.9 mi (1.5 km) from SOAR Adventure Tower and 2.3 mi (3.7 km) from Fort Granger Park.

What's nearby

  • CoolSprings Galleria - 3 min drive - 5.6 km
  • Franklin Theatre - 5 min drive - 5.5 km
  • The Factory - 5 min drive - 3.9 km
  • Lotz House Museum - 6 min drive - 6.2 km
  • Carnton Plantation - 6 min drive - 4.5 km

Getting around

  • Nashville Riverfront Station - 23 min drive
  • Nashville International Airport (BNA) - 24 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪Sonic Drive-In - ‬9 min walk
  • ‪Steak 'n Shake - ‬11 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Best Western Franklin Inn

Suburban hotel with free breakfast and a fitness center
Best Western Franklin Inn offers 132 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. Premium cable television is provided. Bathrooms include shower/tub combinations and hair dryers.

This Franklin hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 132 air-conditioned rooms featuring refrigerators. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Franklin? This hotel has 1604 square feet (149 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,604 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Franklin
Best Western Franklin Inn
Franklin Best Western
Best Western Franklin Hotel Franklin
Best Western Franklin Franklin
Best Western Franklin Inn Hotel
Best Western Franklin Inn Franklin
Best Western Franklin Inn Hotel Franklin

Best Western Franklin Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 693 out of 1251 reviews
Rating 8 - Good. 348 out of 1251 reviews
Rating 6 - Okay. 128 out of 1251 reviews
Rating 4 - Poor. 49 out of 1251 reviews
Rating 2 - Terrible. 33 out of 1251 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

kathy

Travelled with family and small children
Disliked: Property conditions & facilities
Our room was dirty, the breakfast was awful
Stayed 1 night in Jun 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. Clean and quiet.
Stayed 1 night in Jun 2025

10/10 Excellent

Ray

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

shannon

Liked: Staff & service
Small room on ground level. It had everything we needed. Pool area was old, but worked fine for us. Breakfast had lots of options! Staff was so nice and check-in was fast. AMAZING and large playground too!
Stayed 1 night in Jun 2025

10/10 Excellent

Amelia, Madison

Stayed 1 night in May 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place, very clean and friendly staff.
Stayed 2 nights in Jun 2025

4/10 Poor

Christina

Travelled with partner
Disliked: Cleanliness, amenities
It was dirty, A/C smelled like mold. There were no shelves in the shower for soap, shampoo, etc. We had to put our stuff on the floor. It wasn’t the worst place I’ve stayed, but it was close. It is a motel with the door leading directly to the outside where men were sitting in chairs. We could hear them talking just outside the door while we were in bed - a little too close for comfort for us and very weird. The breakfast was very sub par. I don’t understand why it has excellent reviews, I guess I have high standards. The front desk staff was very nice and helpful, though. He helped us cancel our reservation early, which is a pain with Expedia.
Stayed 3 nights in Jun 2025

10/10 Excellent

ELIZABETH

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was great and they had nice laundry facilities. The staff was friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
For a budget inn, Best Western Franklin was extremely comfortable and clean. Front desk staff was extremely friendly upon check-in and check-out. The continental breakfast might not have been the largest selection, but was always fresh and kept well-stocked during the morning. While we did not use the pool, it was open during our extended stay, and was not heavily used by other guests. The only real negative is that there are several large potholes in the parking lot that need to be carefully avoided. Other than that, we would gladly stay at this location again!
Stayed 5 nights in May 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

David

Great location for our trip. Clean rooms and breakfasts were filling.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was the best stay of our trip, even though we only needed it for one night. The room was clean, comfortable, and well-maintained—exactly what we needed after a long day of travel. The staff was friendly, and everything felt easy and convenient. For a short stay, it exceeded expectations. I’d definitely stay here again if I’m in the area.
Stayed 1 night in May 2025

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay for the night -
Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
How courteous and kind staff are
Stayed 1 night in Jun 2025

8/10 Good

Aneta

This BW looks a bit rough on the outside, but our room was great! Pol area was nice
Stayed 1 night in May 2025

8/10 Good

Tonya

Stayed 3 nights in May 2025

10/10 Excellent

winnie

Travelled with family
Liked: Cleanliness
Disliked: Amenities
It was fine and reasonable. Much cheaper than other choices
Stayed 1 night in Jun 2025

8/10 Good

Aneta

This hotel look
Stayed 1 night in May 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Linda

Travelled with partner
Liked: Amenities
Very poor bed quality-- we could feel the bed coils .
Stayed 1 night in May 2025

6/10 Okay

Chris

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was great, but there were a few bugs I killed and a spider in the bed. Needs to be sprayed for insects. Also no shelves in the shower to place personal cleaning items.
Stayed 1 night in May 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, room was very clean and are a was great location!
Stayed 1 night in May 2025

10/10 Excellent

Kat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kindest staff and sparkling clean.
Stayed 1 night in May 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 1 night in May 2025