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Hyatt Place Nashville/Franklin/Cool Springs

3.0 star property

Photo gallery for Hyatt Place Nashville/Franklin/Cool Springs

Lobby
Lobby
Property grounds
Free daily on-the-go breakfast
Room, 2 Double Beds, Accessible, Bathtub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View map
650 Bakers Bridge Ave, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪9 min walk‬
  • Place, Iasis Health Care
    ‪2 min drive‬
  • Place, Nashville Zoo
    ‪12 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪20 min drive‬

Room options

View all photos for Room (2 Double Beds with Sofa Bed)

Premium bedding, desk, blackout curtains, iron/ironing board

Room (2 Double Beds with Sofa Bed)

9.4 out of 10
Exceptional
(78 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(128 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Double Beds & Sofa Bed, High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room (2 Double Beds & Sofa Bed, High Floor)

9.6 out of 10
Exceptional
(23 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(58 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(27 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Franklin

A stay at Hyatt Place Nashville/Franklin/Cool Springs places you in the heart of Franklin, a 2-minute drive from CoolSprings Galleria and 9 minutes from The Factory. .This hotel is 5.7 mi (9.1 km) from Franklin Theatre and 6.2 mi (10 km) from Carter House.

What's nearby

  • CoolSprings Galleria - 9 min walk - 0.8 km
  • Iasis Health Care - 2 min drive - 2.5 km
  • Nashville Zoo - 12 min drive - 19.9 km
  • Vanderbilt University - 16 min drive - 28.2 km
  • Broadway - 16 min drive - 29.7 km

Getting around

  • Nashville Riverfront Station - 18 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬15 min walk
  • ‪Sonic Drive-In - ‬12 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪California Pizza Kitchen - ‬15 min walk

About this property

Hyatt Place Nashville/Franklin/Cool Springs

Hotel with free parking, near CoolSprings Galleria
Hyatt Place Nashville/Franklin/Cool Springs offers 126 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 126 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite with American cuisine at The Placery, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Nashville/Franklin/Cool Springs
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
Hyatt Place Franklin
Franklin Hyatt
Hyatt Franklin
Hyatt Franklin
Franklin Hyatt
Hyatt Place Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/franklin/cool Springs Hotel Franklin

Hyatt Place Nashville/Franklin/Cool Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 650 out of 1051 reviews
Rating 8 - Good. 242 out of 1051 reviews
Rating 6 - Okay. 110 out of 1051 reviews
Rating 4 - Poor. 21 out of 1051 reviews
Rating 2 - Terrible. 28 out of 1051 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Beau

Liked: Cleanliness, staff & service
The staff when I checked in, was not very welcoming although the staff when I left was very nice. Thought the breakfast was very good. The place seemed a little older and not as clean as I would normally expect. Maybe just a little dated feeling. Overall, the experience was good.
Stayed 3 nights in Oct 2025

10/10 Excellent

Darron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and large. Hotel was clean. Staff was pleasant and efficient.
Stayed 1 night in Nov 2025

10/10 Excellent

Betty

Liked: Cleanliness, amenities, property conditions & facilities
Awesome, friendly staff! Room was clean, comfortable, and everything I needed! If I’m back in the area, I will definitely stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Marla

Travelled with family
Liked: Cleanliness
Older property under renovation but clean quiet good (south of Nashville) location.
Stayed 1 night in Jul 2025

2/10 Terrible

Jack

Stayed 1 night in Oct 2025

8/10 Good

Benjamin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Toilet fill valve was extremely slow. Otherwise, very clean room at reasonable price. Great safe location. Will definitely stay there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Andi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a wonderful stay at Hyatt Place! The staff was incredibly kind and helpful, making us feel so welcome from the moment we arrived. Our room was cozy, clean, and comfortable, the perfect place to unwind. Overall, it was a truly lovely experience and we would absolutely stay here again!
Stayed 3 nights in Oct 2025

8/10 Good

Greg

Liked: Cleanliness, amenities
Very clean as typical from all of my stays over past few years. It was sad to notice all tenured employees were no longer on staff…and no Halloween display under its new ownership. Not as vibrant and welcoming as it was prior to June 2025 ownership change. I may go elsewhere as the vibe has gone down exponentially.
Stayed 1 night in Oct 2025

8/10 Good

Sheree, Normal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 4 nights in Oct 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a quiet location!
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Nice staff.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, comfortable and quiet - what else do you need. Note there is a Hyatt Place and a Hyatt House. They are a mile apart.
Stayed 2 nights in Oct 2025

6/10 Okay

Thomas

Travelled with partner
Liked: Staff & service
The smell of the deodorizer in the elevators was nauseating. We held our noses every time we got in.
Stayed 1 night in Oct 2025

8/10 Good

Angela

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, clean room
Stayed 1 night in Oct 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service
The staff was really sweet and accommodating. 5 star staff for sure! The property is very clean, but dated. I believe they are about to undergo a huge renovation. Breakfast was a little limited, but decent overall.
Stayed 2 nights in Oct 2025

6/10 Okay

Joshua

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was nice, but it definitly has seen better days. It is a little run down, lights falling apart, elevator feels questionable. They need to do a lot of remodeling.
Stayed 1 night in Oct 2025

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing. The staff was friendly and the hotel was very clean. The fitness room was a great bonus.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stanley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet clean
Stayed 1 night in Oct 2025

6/10 Okay

Cory

Travelled with family
Breakfast was great with food that taste good and a variety of options. Limited seating during breakfast time on a Saturday morning. Staff were difficult to find at times when needing something from the front desk. Room was ok. Very spacious. Bed was comfortable. Shower didn’t drain and the head was mediocre—not quite the right volume or pressure.
Stayed 2 nights in Oct 2025

10/10 Excellent

Janna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop at a decent price coming back from Florida. Very friendly breakfast staff and plenty of options for breakfast.
Stayed 1 night in Oct 2025

8/10 Good

Hussain

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Brian

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Will stay there again
Stayed 1 night in Oct 2025

8/10 Good

Jeanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near a variety of restaurants. But website said dining and bar on site and that was not the case.
Stayed 1 night in Oct 2025