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Hyatt Place Nashville/Franklin/Cool Springs

3.0 star property

Photo gallery for Hyatt Place Nashville/Franklin/Cool Springs

Lobby
Lobby
Property grounds
Free daily on-the-go breakfast
Room, 2 Double Beds, Accessible, Bathtub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View map
650 Bakers Bridge Ave, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪9 min walk‬
  • Place, Nashville Zoo
    ‪12 min drive‬
  • Place, Broadway
    ‪17 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪22 min drive‬

Room options

View all photos for Room (2 Double Beds with Sofa Bed)

Premium bedding, desk, blackout curtains, iron/ironing board

Room (2 Double Beds with Sofa Bed)

9.4 out of 10
Exceptional
(84 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(137 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room (2 Double Beds & Sofa Bed, High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room (2 Double Beds & Sofa Bed, High Floor)

9.4 out of 10
Exceptional
(25 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(60 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(29 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Franklin

A stay at Hyatt Place Nashville/Franklin/Cool Springs places you in the heart of Franklin, a 2-minute drive from CoolSprings Galleria and 9 minutes from The Factory. .This hotel is 5.7 mi (9.1 km) from Franklin Theatre and 6.2 mi (10 km) from Carter House.

What's nearby

  • CoolSprings Galleria - 9 min walk - 0.8 km
  • Nashville Zoo - 12 min drive - 20.9 km
  • Vanderbilt University - 17 min drive - 29.9 km
  • Broadway - 17 min drive - 30.3 km
  • Nissan Stadium - 19 min drive - 31.7 km

Getting around

  • Nashville Riverfront Station - 18 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬15 min walk
  • ‪Samarai Thai - ‬10 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Sonic Drive-In - ‬12 min walk

About this property

Hyatt Place Nashville/Franklin/Cool Springs

Hyatt Place Nashville/Franklin/Cool Springs offers 126 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 126 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite with American cuisine at The Placery, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Nashville/Franklin/Cool Springs
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
Hyatt Place Franklin
Franklin Hyatt
Hyatt Franklin
Hyatt Franklin
Franklin Hyatt
Hyatt Place Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/franklin/cool Springs Hotel Franklin

Hyatt Place Nashville/Franklin/Cool Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 691 out of 1126 reviews
Rating 8 - Good. 259 out of 1126 reviews
Rating 6 - Okay. 120 out of 1126 reviews
Rating 4 - Poor. 26 out of 1126 reviews
Rating 2 - Terrible. 30 out of 1126 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Yes to both. Very nice place and room.
Stayed 1 night in Feb 2026

6/10 Okay

Courtney

Travelled with family, Travelled with pets
Disliked: Amenities
The room was in okay condition, no microwave. The hotel needs some renovation in order for it to live up to Hyatt's quality.
Stayed 4 nights in Jan 2026

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, amenities
Spotless room
Stayed 1 night in Jan 2026

10/10 Excellent

Lesia, Hixson

Stayed 1 night in Jan 2026

6/10 Okay

Mary

Stayed 2 nights in Jan 2026

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room very nice.
Stayed 2 nights in Jan 2026

8/10 Good

Brenda

Stayed 1 night in Jan 2026

10/10 Excellent

Jim

Great
Stayed 1 night in Jan 2026

10/10 Excellent

Carol

Stayed 1 night in Jan 2026

6/10 Okay

Alexandra

Liked: Cleanliness, property conditions & facilities
The information on the website regarding the hotel was incorrect no restaurant no airport to hotel transportation.
Stayed 5 nights in Jan 2026

10/10 Excellent

Carol

Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Stayed 2 nights in Jan 2026

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Large, clean room. Swift check in and good breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was clean .
Stayed 1 night in Jan 2026

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean facility, friendly staff, nice morning breakfast.
Stayed 2 nights in Jan 2026

8/10 Good

Diana

Stayed 3 nights in Jan 2026

10/10 Excellent

Stefani

Stayed 1 night in Dec 2025

10/10 Excellent

Joselin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was perfect! It was very clean both inside and out. The staff were very helpful. I enjoyed our rooms, they were the right size. Overall, I will definitely be back next year!
Stayed 1 night in Jan 2026

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff was very nice and helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities
Room was perfect and staff were super friendly!
Stayed 3 nights in Jan 2026

10/10 Excellent

Joseph, Sugar Land

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and quiet protect. Great for families!
Stayed 4 nights in Jan 2026

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will certainly stay here again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Malcolm

Stayed 1 night in Jan 2026

10/10 Excellent

Joni

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jan 2026

4/10 Poor

Jennifer

Disliked: Cleanliness, amenities, property conditions & facilities
Multi stink bugs, bettles in the room. Headboard had something white that was splatered on it. It had a grudgey feeling to it. Will not be staying here again. And yes it's in the South, I go to TN every couple of months never had this problem. I lived there for 8 yrs again never had this problem.
Stayed 1 night in Jan 2026