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Hyatt Place Nashville/Franklin/Cool Springs

3.0 star property

Photo gallery for Hyatt Place Nashville/Franklin/Cool Springs

Lobby
Free daily on-the-go breakfast
Lobby
Room, 2 Double Beds, Accessible, Bathtub
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet-friendly

Explore the area

View map
650 Bakers Bridge Ave, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪9 min walk‬
  • Place, The Factory
    ‪7 min drive‬
  • Place, Franklin Theatre
    ‪9 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪26 min drive‬

Room options

View all photos for Room (2 Double Beds with Sofa Bed)

Premium bedding, desk, blackout curtains, iron/ironing board

Room (2 Double Beds with Sofa Bed)

9.4 out of 10
Exceptional
(77 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(118 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Double Beds & Sofa Bed, High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room (2 Double Beds & Sofa Bed, High Floor)

9.6 out of 10
Exceptional
(22 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(56 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(26 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

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Comfort Inn & Suites Nashville Franklin Cool Springs
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,006 reviews
The price is NZ$193
includes taxes & fees
9 Nov - 10 Nov
Comfort Inn & Suites Nashville Franklin Cool Springs

About the area

Franklin

A stay at Hyatt Place Nashville/Franklin/Cool Springs places you in the heart of Franklin, a 2-minute drive from CoolSprings Galleria and 9 minutes from The Factory. .This hotel is 5.7 mi (9.1 km) from Franklin Theatre and 6.2 mi (10 km) from Carter House.

What's nearby

  • CoolSprings Galleria - 9 min walk - 0.8 km
  • The Factory - 7 min drive - 8.6 km
  • Franklin Theatre - 9 min drive - 10.3 km
  • Radnor Lake State Natural Area - 9 min drive - 12.1 km
  • Nashville Zoo - 14 min drive - 19.6 km

Getting around

  • Nashville Riverfront Station - 18 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Crown Cigars and Ales - ‬9 min walk
  • ‪Chai Samosa - ‬11 min walk
  • ‪Dunkin' - ‬6 min walk

About this property

Hyatt Place Nashville/Franklin/Cool Springs

Hotel with free breakfast, near CoolSprings Galleria
Hyatt Place Nashville/Franklin/Cool Springs offers 126 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 126 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite with American cuisine at The Placery, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Nashville/Franklin/Cool Springs
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
Hyatt Place Franklin
Franklin Hyatt
Hyatt Franklin
Hyatt Franklin
Franklin Hyatt
Hyatt Place Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/franklin/cool Springs Hotel Franklin

Hyatt Place Nashville/Franklin/Cool Springs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 664 out of 1059 reviews
Rating 8 - Good. 248 out of 1059 reviews
Rating 6 - Okay. 98 out of 1059 reviews
Rating 4 - Poor. 21 out of 1059 reviews
Rating 2 - Terrible. 28 out of 1059 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, property conditions & facilities
The beds were small, they seemed more like full size than queen beds.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brittany

Stayed 1 night in Aug 2025

4/10 Poor

ken

Travelled with family
Liked: Amenities, property conditions & facilities
We arrived late in the evening and were checked in quickly. Our room was right next to the elevator on the third floor. The room was clean and really nice. However, there were two issues we had. First one was that the hairdryer had a short in it, and only worked if held in a certain position. Secondly and more importantly, all night long, at intermittent times, we heard a very loud bang. It wasn’t until the next morning that we realized every time the elevator closed right outside of our door it made the sound that we heard all night long. Very discouraging when you need your sleep so badly!
Stayed 1 night in Aug 2025

10/10 Excellent

Santos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very nice.
Stayed 1 night in Aug 2025

8/10 Good

Betty

Liked: Cleanliness, staff & service
Room is great, location great, but I read that it had a bar and some food offered. No bar and no food, but for the money it’s hard to beat. I do look forward to the breakfast in the morning
Stayed 1 night in Aug 2025

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities
Never again
Stayed 2 nights in Jul 2025

10/10 Excellent

Kathleen

Stayed 3 nights in Jul 2025

8/10 Good

Kimberly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Hyatt Place, Franklin, TN is situated in a beautiful nature setting. It's appropriately tucked away and peaceful. Yet, it's convenient to the nearby business, shopping and family friendly communities.
Stayed 3 nights in Jul 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Hannah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

This room was perfect for a one night stay. The staff were very nice and breakfast was delicious.
Stayed 1 night in Jul 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Priscila

Stayed 2 nights in Jul 2025

10/10 Excellent

qi

Liked: Cleanliness, staff & service, property conditions & facilities
air condition need to check wick I lived
Stayed 4 nights in Jul 2025

10/10 Excellent

Debbie, Deer Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet hotel. Easy walking to shopping and dining. Great breakfast options
Stayed 1 night in Jul 2025

6/10 Okay

Rebecca

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Just OK.

Staff was nice. Breakfast was decent for an included breakfast. Reception area was clean but as soon as I got in the elevator I knew the hotel was not going to be as clean as I prefer. The carpet was dingy and stained and there was just a general feeling of run down. The hotel was fine. Serviceable but not worth the rating it has on here.
Stayed 3 nights in Jul 2025

6/10 Okay

Denise

Travelled with group

Website said it had a restraunt/bar but it did not

Stayed 3 nights in Jul 2025

10/10 Excellent

William

Business traveller

My stay Nashville

Great staff very friendly. Clean and comfortable room
Stayed 2 nights in May 2025

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

The beds weren't very comfortable and the down comforter needed to be replaced but service was great. We asked for grab and go because we had to leave before 6 am. They were all ready to go for us at 530 am. The gentleman who checked us in was extremely kind and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Teea Marya, akron

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick. Room was nice and clean. Didn’t get to use the pool because of weather. Breakfast was nice and decent. Would come back to this hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Christohper

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff was very helpful with everything
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Allen, Hammond

Disliked: Property conditions & facilities
It’s really weird that there’s a sleep clinic located inside this hotel, and the window and 317 is broken. The hotel is very outdated and needs a facelift.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a great location

The hotel was in a great location. Near lots of shopping restaurants. The room was recently renovated and nicely appointed. The gym had good equipment. Breakfast was good with a good selection of hot and continental selections. The staff was helpful and friendly. Over good experience.
Stayed 1 night in Jul 2025