Tru by Hilton Nashville Downtown Convention Center

2.5 star property

Photo gallery for Tru by Hilton Nashville Downtown Convention Center

Courtyard
Snack bar
Exterior
Lobby
Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
500 Rep John Lewis Way South, Nashville, TN, 37203
  • Place, Music City Center
    ‪3 min walk‬
  • Place, Country Music Hall of Fame and Museum
    ‪3 min walk‬
  • Place, Bridgestone Arena
    ‪6 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪9 min drive‬

Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(70 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds, Mobility Accessible With Roll-in Shower

  • Sleeps 4

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

Similar properties

About the area

Nashville

With a stay at Tru by Hilton Nashville Downtown Convention Center, you'll be centrally located in Nashville, within a 5-minute walk of Music City Center and Country Music Hall of Fame and Museum. .This hotel is 0.3 mi (0.5 km) from Bridgestone Arena and 0.5 mi (0.7 km) from Broadway.

What's nearby

  • Music City Center - 3 min walk - 0.3 km
  • Country Music Hall of Fame and Museum - 3 min walk - 0.3 km
  • Bridgestone Arena - 6 min walk - 0.6 km
  • Broadway - 8 min walk - 0.7 km
  • Ryman Auditorium - 8 min walk - 0.7 km

Getting around

  • Nashville Riverfront Station - 11 min walk
  • Nashville International Airport (BNA) - 12 min drive

Restaurants

  • ‪Martin's Bar-B-Que Joint - ‬2 min walk
  • ‪Yee-Haw Brewing Co. - ‬4 min walk
  • ‪Mashville - ‬3 min walk
  • ‪Yolan - ‬2 min walk
  • ‪Bongo Java - ‬3 min walk

About this property

Tru by Hilton Nashville Downtown Convention Center

Hotel with free breakfast, 6-minute walk to Bridgestone Arena
Tru by Hilton Nashville Downtown Convention Center offers 116 accommodations with hair dryers and irons/ironing boards. 58-inch LCD televisions come with premium satellite channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 116 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and barbecue grills.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 39 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 10 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 58-inch LCD TV with premium cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 39 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Nashville Downtown Convention Center Hotel
Tru Hilton Convention Center Hotel
Tru Hilton Nashville Downtown Convention Center
Tru Hilton Convention Center
Tru by Hilton Nashville Downtown Convention Center Hotel
Tru by Hilton Nashville Downtown Convention Center Nashville

Tru by Hilton Nashville Downtown Convention Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 656 out of 969 reviews
Rating 8 - Good. 208 out of 969 reviews
Rating 6 - Okay. 50 out of 969 reviews
Rating 4 - Poor. 25 out of 969 reviews
Rating 2 - Terrible. 30 out of 969 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Clayton

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were great. Staff checked in via text at least once a day. Parking garage is on the small side but it’s enclosed and has a security gate so it’s worth it.
Stayed 2 nights in Sep 2025

10/10 Excellent

steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk employees were extremely welcoming and friendly. We were able to get a check in earlier than was guaranteed. The rooms were small but had the things that one would need. I liked the bath products that were in the room. There are no dressers or drawers in the rooms but instead open spaces and cubby holes. It had a refrigerator a desk and a chair and the bed and a good size TV mounted on the wall. The shower water pressure and temperature were consistent and decent. And the room was clean. Housekeeping was good at giving you whatever you requested. The breakfast in the morning that is included had a large variety of items including hot and cold items coffees and teas and chocolate milk available. It also had juices and yogurt. You can make your own waffle or push a button and a machine would make you a couple of Pancakes. They also had lots of condiments. Bagels and English muffins were available to be toasted. There was something for everybody. Overall it was a nice quiet stay and a clean Hotel and it was in decent walking distance to everywhere you would want to go downtown without being in the middle of the busy areas. If and when I come back to Nashville I would consider staying here again.
Stayed 4 nights in Sep 2025

2/10 Terrible

Christian

Stayed 1 night in Sep 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Parlor donuts next door
Stayed 5 nights in Aug 2025

6/10 Okay

Celina Jo-Lee

Stayed 4 nights in Aug 2025

10/10 Excellent

Michael

Stayed 3 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Staff & service, amenities
This place had it all. The only downside is their no shuttle service to the airport. Pool very small. But a great location to everything
Stayed 4 nights in Aug 2025

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and wonderful time in Nashville
Stayed 4 nights in Aug 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the nicest places we've stayed at. Walkable to the area around there.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to all music row fun, but surprisingly quiet. Excessively simple decor was fresh and kept space from feeling claustrophobic. Comfortable beds. No long waits for elevators. Breakfast was excellent! Well stocked and great hot varieties. Fun pancake making machine too! Even had chocolate milk! Will make this our new Nash place to stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Lesley, Lexington

Stayed 1 night in Aug 2025

8/10 Good

Ana Maria

Stayed 1 night in Aug 2025

10/10 Excellent

Robert, Annandale

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent coffee n donuts
Stayed 2 nights in Aug 2025

10/10 Excellent

Mackenzie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kristen K, APO

Travelled with partner
Liked: Amenities
Staff was always friendly. Clean rooms. Updated and modern. Breakfast was one of the better ones I’ve had at hotels. Only a few block walk to broadway. Definitely would stay here again!
Stayed 3 nights in Aug 2025

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel, brilliant staff, brilliant location
Stayed 3 nights in Aug 2025

10/10 Excellent

Bruce

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

MARISSA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, even better (free) breakfast!

Loved this hotel! Perfect for family of five and our dog. Close to the action of Broadway but easy to avoid the craziness that happens at night. Easy parking garage right next door. The entire family RAVED about the breakfast in the morning!
Stayed 1 night in Aug 2025

10/10 Excellent

Trisha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location walkable to sites but away from the noise. Only downside is long waits for elevators in the morning
Stayed 3 nights in Aug 2025

10/10 Excellent

Lucio, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this hotel
Stayed 2 nights in Jul 2025

8/10 Good

Maria

Stayed 4 nights in Jul 2025