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Bienville House

3.5 star property

Photo gallery for Bienville House

Suite (French Quarter)
Breakfast area
Outdoor pool
Lobby
Front of property

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Pet-friendly

Explore the area

Map
320 Decatur St, New Orleans, LA, 70130
  • Canal Street
    ‪5 min walk‬
  • Bourbon Street
    ‪7 min walk‬
  • Caesars New Orleans Casino
    ‪7 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, down duvets, in-room safe

Deluxe Double Room

9.2 out of 10
Wonderful
(42 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(60 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(82 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Interior)

Suite (Interior)

Suite (Interior)

9.0 out of 10
Wonderful
(4 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Salon)

Superior Room, 1 King Bed (Salon)

Superior Room, 1 King Bed (Salon)

10.0 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (French Quarter)

Suite (French Quarter)

Suite (French Quarter)

9.6 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (SunDeck)

Frette Italian sheets, premium bedding, down duvets, in-room safe

Room, 2 Double Beds (SunDeck)

8.8 out of 10
Excellent
(49 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down duvets, in-room safe

Superior Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(75 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New Orleans

With a stay at Bienville House in New Orleans (French Quarter), you'll be within a 5-minute walk of Canal Street and Bourbon Street. .This historic hotel is 0.4 mi (0.6 km) from Caesars New Orleans Casino and 0.2 mi (0.4 km) from Mississippi River.

What's nearby

  • Canal Street - 5 min walk - 0.5 km
  • Jackson Square - 5 min walk - 0.5 km
  • Bourbon Street - 7 min walk - 0.6 km
  • Caesars New Orleans Casino - 7 min walk - 0.6 km
  • Caesars Superdome - 19 min walk - 1.6 km

Getting around

  • Bienville Station - 3 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 21 min drive

Restaurants

  • ‪Crescent City Brewhouse - ‬3 min walk
  • ‪Felipe's Taqueria - ‬1 min walk
  • ‪Napoleon House - ‬4 min walk
  • ‪Cafe Beignet, Royal Street - ‬4 min walk
  • ‪Chart Room - ‬2 min walk

About this property

Bienville House

Historic hotel with a fitness center and a 24-hour front desk
Bienville House offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Stay in one of 83 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and Frette Italian sheets. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and complimentary use of a nearby fitness facility.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, express check-in, and express check-out.
Bienville House has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 49.83 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered valet parking fee: USD 49.83 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 10 AM to 10 PM

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Bienville House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 819 out of 1196 reviews
Rating 8 - Good. 239 out of 1196 reviews
Rating 6 - Okay. 90 out of 1196 reviews
Rating 4 - Poor. 26 out of 1196 reviews
Rating 2 - Terrible. 22 out of 1196 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hector, South Gate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is walking distance from almost everything in the French Quarters. It is an old building, yet everything works and kept clean. Parking is valet only so your vehicle won’t be easily accessible. Unless you’re visiting longer than a weekend, you probably won’t need your car anyway. Front desk receptionist was friendly & very welcoming.
Stayed 2 nights in Apr 2025

10/10 Excellent

Niccolo, Austin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the tiki bar!
Stayed 4 nights in May 2025

10/10 Excellent

Tahnaira

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was amazing. The reviews made me nervous but our shower pressure and temperature were fine. We had a superior king room with a balcony which gave the
Stayed 4 nights in Apr 2025

10/10 Excellent

Keri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a great surprise. It was spotless, the staff were friendly and helpful and location was perfect for walking, attractions and Bourbon Street. We would definitely return. So clean... even the lobby bathroom!!
Stayed 3 nights in Apr 2025

6/10 Okay

Melanie

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Small rooms, not a comfortable bed, no water pressure in shower or sink. Old hotel and it smells like it. Don’t let the fact that some rooms have balcony’s, barely 2 people fit out on it.
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, staff was very friendly and helpful. Hotel location was excellent.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tristen

Liked: Cleanliness, staff & service, property conditions & facilities
In town for Jazzfest and so glad to have chosen Bienville House. Beverly, Adrience and Carmen welcomed me like I was an old friend, and the rooms and grounds are just stunning. There's a tiki bar and you are steps away from the shuttles. Koi Therapy is also within blocks in case you want a foot or full body massage after all that walking. Southern Candy makers is right next door and they even make lemon pralines. You even get access to their sister property Hotel Monteleone- the one with the rotating carousel bar you saw in Girl's Trip. You will be glad for this surprisingly quiet sanctuary after your NOLA adventures. Bonus-rideshare is quick here and you are out of the French Quarter quickly from this location.
Stayed 5 nights in Apr 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay, however, I stayed in one of several rooms located near the service elevator. The "ding" from the service elevator started very early each morning, and one morning, it woke me up at 3 am. I don't know if this was the staff using the elevator, or a guest who used the elevator despite the sign saying for staff only.
Stayed 5 nights in Apr 2025

10/10 Excellent

Sandra, Mobile

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ms. Cynthia was so wonderful, kind & helpful. When we plan another trip, we will definitely be back.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
So close to Bourbon st yet very quiet
Stayed 5 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed its history, its decor, the bar, the bed was a bit of elegance with the high bed posts and I felt safe there. Our vehicle was parked and protected as well. PJ’s coffee in our room. A New Orleans flare to it. Cordial people there. Nice setting areas inside and outside as well. Nice pool too . Tiki bar was unique. We loved it!
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only problem was not with this property but with Expedia who screwed up my reservation and when I went to check in they said they didn't have a reservation for me. I had my written confirmation and they checked me in saying they would research the problem to see what happened. Turned out that Expedia had booked dates different from what was on my confirmation. That is very stressful.
Stayed 2 nights in Apr 2025

8/10 Good

Jan

Stayed 3 nights in Apr 2025

10/10 Excellent

DEBRA

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in French Quarter, shares rec facilities with Hotel Monteleone , loved our own private patio. Room AC cold and quiet. There is train noise early mornings.
Stayed 4 nights in Apr 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean but a little small
Stayed 3 nights in Apr 2025

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Overpriced for what you get….simply paying for the location. Room was clean but not what I consider a “deluxe king”. The floors creaked, the bathroom was tiny and the walls were very thin. The staff was not super helpful and thru charge for a late checkout and will not let you pay to leave your car parked past checkout. So ridiculous- for what we paid for the room, an hour late check out should not have been an issue. Definitely will not be back here. Plenty of other hotels in the area with a good location as well, with better service.
Stayed 1 night in Apr 2025

6/10 Okay

Lori

Travelled with partner
Liked: Staff & service
I enjoyed the lovely balcony on the room and the excellent location. The toilet in our bathroom struggled to work (never did) and the hallways were a bit tired in appearance, but decent trade offs for location.
Stayed 1 night in Apr 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice!

Loved this small hotel with a great location and very quiet. Recently renovated, comfortable beds and a nice bathroom. Each room has a large patio area in front of the room.
Stayed 3 nights in Apr 2025

10/10 Excellent

brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Orleans charm

Loved our stay.. the hotel is beautiful and it’s a plus that a restaurant was connected. The location was perfect for us
Stayed 1 night in Apr 2025

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025