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Maison St Charles

3.0 star property

Photo gallery for Maison St Charles

Exterior
Pillow-top beds, in-room safe, desk, laptop workspace
Pillow-top beds, in-room safe, desk, laptop workspace
Lunch and dinner served
Property grounds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1319 Saint Charles Avenue, New Orleans, LA, 70130
  • Place, Magazine Street
    ‪5 min walk‬
  • Place, National World War II Museum
    ‪6 min walk‬
  • Place, Ernest N. Morial Convention Center
    ‪14 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(24 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(26 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible

Pillow-top beds, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Accessible

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed

  • 75 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Honeymoon Suite, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, laptop workspace

Honeymoon Suite, 1 King Bed with Sofa bed

  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Suite, Multiple Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Superior Suite, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 64 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

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About the area

New Orleans

Located in New Orleans (Central City), Maison St Charles is within a 5-minute drive of National World War II Museum and Ernest N. Morial Convention Center. .This hotel is 1.1 mi (1.8 km) from Caesars Superdome and 1.2 mi (1.9 km) from Bourbon Street.

What's nearby

  • Magazine Street - 5 min walk - 0.5 km
  • National World War II Museum - 6 min walk - 0.6 km
  • Ernest N. Morial Convention Center - 14 min walk - 1.3 km
  • Canal Street - 19 min walk - 1.7 km
  • Bourbon Street - 3 min drive - 2.6 km

Getting around

  • Saint Charles at Erato Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 22 min drive

Restaurants

  • ‪Circle K - ‬6 min walk
  • ‪Raising Cane's Chicken Fingers - ‬1 min walk
  • ‪Wendy's - ‬1 min walk
  • ‪Houston's Restaurant - ‬6 min walk
  • ‪Lagniappe Bakehouse & Coffee - ‬8 min walk

About this property

Maison St Charles

Maison St Charles offers 130 air-conditioned accommodations with safes and hair dryers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 130 air-conditioned rooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a picnic area.
Enjoy a satisfying meal at Mr. Eds Seafood serving guests of Maison St Charles. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Mr. Eds Seafood - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 25 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 14.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mr. Eds Seafood

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Cobblestone flooring in public areas
  • Lift (130 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 14.99 per person
  • Secured self parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Maison St Charles Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 403 out of 790 reviews
Rating 8 - Good. 187 out of 790 reviews
Rating 6 - Okay. 104 out of 790 reviews
Rating 4 - Poor. 48 out of 790 reviews
Rating 2 - Terrible. 48 out of 790 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable bed. Great location right between the French quarter and magazine street
Stayed 3 nights in Feb 2026

10/10 Excellent

Juan Carlos

Stayed 2 nights in Feb 2026

8/10 Good

Erika

Liked: Cleanliness, amenities, property conditions & facilities
The king room was a nice size and comfortable with lots of pillows and desk for working. It was clean but I did find a few things on floor when I moved the chair. The staff quickly brought a new hair dryer when I discovered mine didn’t work. My only complaint is that they don't have secure wifi.
Stayed 1 night in Feb 2026

10/10 Excellent

Matthew

Stayed 1 night in Feb 2026

8/10 Good

Tammy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
All the staff we met were excellent. Housekeeping could have done a little better about making sure the floors were swept and we had enough towels and washrags for the ones in our room Tyrant was exceptional. He made my grandbabies feel part of the group and that they were special.
Stayed 5 nights in Feb 2026

8/10 Good

Savitree

Liked: Cleanliness, amenities, property conditions & facilities
Security during Mardi Gras was my top concern, and this hotel made sure all entries including both parking lots were secured. The location was convenient, walking to French quarter was doable when street cars don’t run (due to parades). Plenty of great restaurants around. The room was modern and quite big. Not sure why they put a fridge and microwave inside a closet, which means you can’t really hang more than 2-3 dresses. It can be noisy as you can hear everything outside.
Stayed 6 nights in Feb 2026

10/10 Excellent

marc

Stayed 1 night in Jan 2026

2/10 Terrible

Susan

Travelled with partner
I booked this hotel room for the Friday before Mardi Gras. The room was stifling hot. I adjusted the thermostat and the temperature stayed elevated. This is a third floor walk up hotel room with no phone line or way to contact the front desk. I informed the desk three separate times that the air conditioning was not working. A maintenance worker showed up the first time, questioned where the AC unit was located, then made a call to “reset” the system. The room never cooled off. I made two more requests to have the room looked at, but no other maintenance person showed up. After then sweating throughout the night, I took at shower and discovered there was also no hot water in this room. The night was miserable! I would suggest this as a do not book hotel.
Stayed 1 night in Feb 2026

8/10 Good

Ronald

Travelled with pets
Liked: Cleanliness, staff & service
This location was excellent for walkability and access to the freeway. We love the lower garden, so weren’t surprised at a bit of an elevated cost to be in the area, especially during carnival season. However, it was apparent that the property is regularly abused by party goers. The biggest issue with our room was the door. It looked like someone tried to kick it in or chop it with an axe. There was a huge split in the door panel that had been sealed over with clear caulk but still allowed the light thru 😬 The bathroom door couldn’t close and the fixtures were all loose. Hope they get some repairs made before next carnival!
Stayed 1 night in Feb 2026

8/10 Good

romeo

Disliked: Amenities
room was ok, dusty, amenities functional, dated. I liked the staff.
Stayed 6 nights in Feb 2026

10/10 Excellent

Damaris

Liked: Cleanliness, staff & service, amenities
Everything was perfect.
Stayed 2 nights in Feb 2026

6/10 Okay

Altonette

Liked: Staff & service
The room was kind of dated and not properly cleaned.
Stayed 2 nights in Feb 2026

8/10 Good

Asovale

The area. Close to mardi gras parade
Stayed 2 nights in Feb 2026

6/10 Okay

Meghan

Liked: Staff & service
The bathroom was pretty in bad shape. The shower head was covered in lime scale so water went in all different directions, and the water temperature was very cold despite turning it all the way hot.
Stayed 4 nights in Feb 2026

4/10 Poor

Macee

Stayed 3 nights in Nov 2025

4/10 Poor

Cynthia

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The location was good and the beds clean, but the faucet on the sink was broken (missing the cold water handle and would not completely shut off). We did not report it since it was Mardi Gras and likely no other rooms available to switch to and after the awful experience I had at check-in, I was not confident the manager would care or do anything to remedy the situation. The bathroom was also open to the room except for the toilet & shower, and there was no door or curtain for the shower such that water got all over the floor when taking a shower. Most of the staff was friendly, but the manager on duty was rude and unprofessional. Upon arrival for a very important weekend, and after a stressful journey, we were glad to finally arrive. However, upon arrival, I was not greeted with friendly or warm welcome, but "we're closed" when I approached the front desk. This was not a funny joke in the moment. I told her I did not appreciate the joke and rather than apologize, she was rude and refused to speak to me. She also sat there and did absolutely nothing to help her employees, despite complete chaos and confusion regarding parking. Then went out of her way to find a spot for another customer but nothing to help me. She gave a TERRIBLE first impression of your hotel.
Stayed 2 nights in Feb 2026

10/10 Excellent

Stephen

Stayed 3 nights in Feb 2026

10/10 Excellent

Miranda

Stayed 2 nights in Feb 2026

6/10 Okay

John

Travelled with family
Liked: Cleanliness
Disliked: Amenities
ok
Stayed 2 nights in Feb 2026

8/10 Good

Christi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the location of the hotel. Staff were very friendly and helpful. The hotel was clean and tidy. Breakfast left a little to be desired so next time we will likely eat elsewhere. Overall a good stay!
Stayed 2 nights in Feb 2026

10/10 Excellent

Lori

Stayed 1 night in Feb 2026

6/10 Okay

Russell

Liked: Cleanliness
Disliked: Amenities
Front desk people were pretty cold. Security guards were constantly angling for tips, which was a bit disconcerting given their position. Rooms were updated but not that well. Fridge leaked.
Stayed 1 night in Feb 2026

10/10 Excellent

Lauren

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location, friendly staff, good value, coffee in the lobby tho I wish they had coffee machines in the rooms
Stayed 5 nights in Feb 2026

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was sufficient. The staff was incredibly hospitable and accommodating, even during the chaos of Mardi Gras.
Stayed 1 night in Feb 2026

4/10 Poor

Marisol

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is old, it’s a camouflaged motel, rooms are rundown and old, hot water runs out, there was hair from other guest on hair dryer, would never stay here again.
Stayed 2 nights in Feb 2026

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