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The Eliza Jane, in The Unbound Collection by Hyatt

4.0 star property

Photo gallery for The Eliza Jane, in The Unbound Collection by Hyatt

Terrace/patio
Lobby
Cocktail bar
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
315 Magazine St, New Orleans, LA, 70130
  • Place, Canal Street
    ‪2 min walk‬
  • Place, Caesars New Orleans Casino
    ‪5 min walk‬
  • Place, Bourbon Street
    ‪5 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Magazine Street View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Magazine Street View)

9.6 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Magazine Street View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Magazine Street View)

8.6 out of 10
Excellent
(7 reviews)
  • 39 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Corner

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Corner

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(14 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(74 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Editors)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Editors)

10.0 out of 10
Exceptional
(3 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Editors, 2 Queen Beds with Sofa bed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite (Editors, 2 Queen Beds with Sofa bed)

10.0 out of 10
Exceptional
(7 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(20 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Magazine Street View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed (Magazine Street View)

9.8 out of 10
Exceptional
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.4 out of 10
Very good
(11 reviews)
  • 37 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Interior Atrium View)

Suite, 1 Bedroom (Interior Atrium View)

Suite, 1 Bedroom (Interior Atrium View)

7.8 out of 10
Good
(13 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Publishers)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Publishers)

8.4 out of 10
Very good
(5 reviews)
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

9.6 out of 10
Exceptional
(16 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

New Orleans

With a stay at The Eliza Jane, in The Unbound Collection by Hyatt in New Orleans (New Orleans Central Business District), you'll be steps from Canal Street and 6 minutes by foot from Caesars New Orleans Casino. .This hotel is 0.4 mi (0.7 km) from Bourbon Street and 0.6 mi (0.9 km) from Ernest N. Morial Convention Center.

What's nearby

  • Canal Street - 2 min walk - 0.2 km
  • Caesars New Orleans Casino - 5 min walk - 0.5 km
  • Bourbon Street - 5 min walk - 0.5 km
  • Ernest N. Morial Convention Center - 10 min walk - 0.9 km
  • Caesars Superdome - 16 min walk - 1.4 km

Getting around

  • Canal at Magazine Stop - 3 min walk
  • New Orleans Union Passenger Terminal - 18 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Willie's Chicken Shack - ‬3 min walk
  • ‪The Polo Club Lounge - ‬2 min walk
  • ‪Geisha Sushi Bistro - ‬3 min walk
  • ‪August - ‬2 min walk
  • ‪Gospel Coffee and Boozy Treats - ‬2 min walk

About this property

The Eliza Jane, in The Unbound Collection by Hyatt

Hotel with a bar, steps from Canal Street
The Eliza Jane, in The Unbound Collection by Hyatt offers 196 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 55-inch flat-screen televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 196 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services, a fireplace in the lobby, and a banquet hall.
Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a library. Planning an event in New Orleans? This hotel has 1729 square feet (161 square meters) of space consisting of conference space and 2 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Press Room - Onsite cocktail bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 55 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge

Restaurants on site

  • The Press Room

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,729 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • First-run films
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2.03 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 33.05 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25.00 per person
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 2.03 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Carlson French Quarter
Country Carlson New Orleans French Quarter
Country Inn Carlson New Orleans French Quarter
Inn Carlson French Quarter
Country Inn Carlson French Quarter
Country Carlson French Quarter
Eliza Jane Hotel New Orleans
Eliza Jane Hotel
Eliza Jane New Orleans
Eliza Jane Unbound Collection Hyatt Hotel New Orleans
Eliza Jane Unbound Collection Hyatt New Orleans
iza Jane Unbound Collection H
The Eliza Jane the Unbound Collection by Hyatt
The Eliza Jane in The Unbound Collection by Hyatt
The Eliza Jane, in The Unbound Collection by Hyatt Hotel
The Eliza Jane, in The Unbound Collection by Hyatt New Orleans

The Eliza Jane, in The Unbound Collection by Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 751 out of 1003 reviews
Rating 8 - Good. 155 out of 1003 reviews
Rating 6 - Okay. 54 out of 1003 reviews
Rating 4 - Poor. 24 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to everything in walking distance
Stayed 3 nights in May 2025

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Beautiful hotel…be prepared to pay an additional fee that’s not disclosed at booking, it’s called an ‘access’ fee…$35 a day! Also, there’s no microwave for guests to use and the kitchen won’t do it.
Stayed 5 nights in Jul 2025

10/10 Excellent

Sandra Pozo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly and courteous staff is great, from Corey at the reception to Jennifer at the Courant Restaurant. The hotel decor is beautiful and cozy. Very clean property. Great location to walk around with parking right next door.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. One issue was the room AC was saying it was 69 but it was rather hot in the room. Other than that a very nice and unique place.
Stayed 1 night in Jul 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Tangela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jennifer at the front desk is very helpful and nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Apr 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely enjoyed my stay at the Eliza Jane. However there wasn't a microwave in my room so I walked to a corner store to warm up my take out. Also the toilet bowl seat in my room was stained. I think its time for a new toilet seat. Otherwise I loved my stay. Also Corey at the front desk was very helpful and gave great recommendations.
Stayed 6 nights in Jul 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Eliza Jane is probably the nicest place we’ve ever stayed…when taking into consideration the room we were in and the restaurant and bar. The location was also wonderful…quiet but very walkable to Bourbon Street and Jackson Square.
Stayed 3 nights in Jun 2025

4/10 Poor

Andres

Stayed 3 nights in Jul 2025

10/10 Excellent

Vivien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

6/10 Okay

ROCKSAN

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Looks like the pictures.

Overall, we had a lovely stay. With the exception of one valet person, who seemed to really dislike her job, the service from the other valets and front desk people were wonderful. We paid a resort fee and that was not worth it. They gave us two tokens for complimentary drinks at the bar and when we went to use them, they were for one specific drink. I tried it, it was terrible. The bartender was nice but I feel like he has to be the bearer of bad news with those tokens. They should tell guests the tokens are for a signature cocktail so people aren’t disappointed. Otherwise, cute decor and (mostly) nice employees.
Stayed 2 nights in Jun 2025

8/10 Good

Emily

Stayed 2 nights in Jul 2025

8/10 Good

Takeema

Stayed 2 nights in Jul 2025

8/10 Good

Ameka

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stafe and team, proper accommodations while visiting
Stayed 2 nights in Jul 2025

10/10 Excellent

Chad

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Dedrian

Liked: Cleanliness, amenities, property conditions & facilities
Great property! Would stay there again
Stayed 2 nights in Jul 2025

10/10 Excellent

Coreen

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is unparalleled in its offerings. It's beauty is unparalleled. It's a hotel from a dream. The pictures posted do not do it justice. I loved the high ceiling rooms! Room service is second to none! There is an "inner styled courtyard" which is stunningly priceless in its beauty, secludedness, and offerings. The hotel is elegant, quaint, and classy. I have been to many 4 and 5 star hotels including all-inclusive ones in different countries. This hotel tops them all. The staff was amazing. We were given transportation cards which was really helpful in helping us navigate the city. This is my hotel of choice by default whenever I return to New Orleans! I absolutely LOVED it! Thank you Eliza Jane for making my stay most memorable.
Stayed 4 nights in Jul 2025

10/10 Excellent

Curetarrah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very safe, beautiful and peaceful day experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

barry m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with very friendly staff. Walkable to Canal Street shops, Bourbon Street, plenty of restaurants. The WW II Museum is an easy 10 walk straight down Magazine Street too. Vintage vibe at the hotel with many comfortable common areas to hang. Great bar with knowledgeable/friendly bartenders. I would stay again without hesitation.
Stayed 3 nights in Jun 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a find! Best hotel I've ever stayed in. Beautifully decorated, clean and comfortable with very friendly, helpful and efficient staff.
Stayed 1 night in Jun 2025