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The Eliza Jane, in The Unbound Collection by Hyatt

4.0 star property

Photo gallery for The Eliza Jane, in The Unbound Collection by Hyatt

Lobby
Cocktail bar
Terrace/patio
Cocktail bar
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
315 Magazine St, New Orleans, LA, 70130
  • Place, Canal Street
    ‪2 min walk‬
  • Place, Caesars New Orleans Casino
    ‪5 min walk‬
  • Place, Bourbon Street
    ‪5 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Magazine Street View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Magazine Street View)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Magazine Street View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Magazine Street View)

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Corner

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Corner

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(14 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(76 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Editors)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Editors)

8.0 out of 10
Very good
(4 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Editors, 2 Queen Beds with Sofa bed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite (Editors, 2 Queen Beds with Sofa bed)

10.0 out of 10
Exceptional
(7 reviews)
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(22 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Magazine Street View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed (Magazine Street View)

9.8 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.4 out of 10
Very good
(11 reviews)
  • City view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Interior Atrium View)

Suite, 1 Bedroom (Interior Atrium View)

Suite, 1 Bedroom (Interior Atrium View)

7.8 out of 10
Good
(13 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Publishers)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Publishers)

8.4 out of 10
Very good
(5 reviews)
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Editor King Suite

  • Sleeps 2

View all photos for Deluxe King Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe King Room

  • Sleeps 2

View all photos for King Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

King Room

  • Sleeps 2

View all photos for Two Queen Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Two Queen Room

  • Sleeps 4

ADA Two Queen Room with Tub

  • Sleeps 4

Queen Room

  • Sleeps 2

View all photos for Editors Queen Suite

Bathroom

Editors Queen Suite

  • Sleeps 4

Suite, 1 Bedroom (Magazine Street View)

  • Sleeps 2

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About the area

New Orleans

With a stay at The Eliza Jane, in The Unbound Collection by Hyatt in New Orleans (New Orleans Central Business District), you'll be a 3-minute walk from Canal Street and 6 minutes by foot from Caesars New Orleans Casino. .This hotel is 0.3 mi (0.6 km) from Bourbon Street and 0.6 mi (1 km) from Ernest N. Morial Convention Center.

What's nearby

  • Canal Street - 2 min walk - 0.2 km
  • Caesars New Orleans Casino - 5 min walk - 0.5 km
  • Bourbon Street - 5 min walk - 0.5 km
  • New Orleans Riverwalk Shopping Center - 8 min walk - 0.7 km
  • Caesars Superdome - 16 min walk - 1.4 km

Getting around

  • Canal at Decatur Stop - 3 min walk
  • New Orleans Union Passenger Terminal - 19 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 22 min drive

Restaurants

  • ‪Mother's Restaurant - ‬3 min walk
  • ‪Willie's Chicken Shack - ‬3 min walk
  • ‪Fourth Wall - ‬3 min walk
  • ‪The Polo Club Lounge - ‬2 min walk
  • ‪Geisha Sushi Bistro - ‬3 min walk

About this property

The Eliza Jane, in The Unbound Collection by Hyatt

Hotel with a bar, 3-minute walk to Canal Street
The Eliza Jane, in The Unbound Collection by Hyatt offers 196 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 55-inch flat-screen televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 196 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services, a fireplace in the lobby, and a banquet hall.
Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a library. Planning an event in New Orleans? This hotel has 1729 square feet (161 square meters) of space consisting of conference space and 2 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Press Room - Onsite cocktail bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge

Restaurants on site

  • The Press Room

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,729 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • First-run films
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2.03 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 350 at check-out
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 33.05 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25.00 per person
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 2.03 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Carlson French Quarter
Country Carlson New Orleans French Quarter
Country Inn Carlson New Orleans French Quarter
Inn Carlson French Quarter
Country Inn Carlson French Quarter
Country Carlson French Quarter
Eliza Jane Hotel New Orleans
Eliza Jane Hotel
Eliza Jane New Orleans
Eliza Jane Unbound Collection Hyatt Hotel New Orleans
Eliza Jane Unbound Collection Hyatt New Orleans
iza Jane Unbound Collection H
The Eliza Jane the Unbound Collection by Hyatt
The Eliza Jane in The Unbound Collection by Hyatt
The Eliza Jane, in The Unbound Collection by Hyatt Hotel
The Eliza Jane, in The Unbound Collection by Hyatt New Orleans

The Eliza Jane, in The Unbound Collection by Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 734 out of 1001 reviews
Rating 8 - Good. 161 out of 1001 reviews
Rating 6 - Okay. 59 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

claire

Stayed 1 night in Nov 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful charming hotel in a great location. Elise at the front desk was extremely helpful and kind, helping navigate extended stays on 3 rooms for our family. Only downside is if you are on the first floor, they blasted the music from the bar until 2:30 am making it impossible to sleep.
Stayed 1 night in Nov 2025

10/10 Excellent

Paola

Stayed 1 night in Oct 2025

8/10 Good

Dennis V.

Stayed 5 nights in Nov 2025

10/10 Excellent

Kirby

Stayed 4 nights in Oct 2025

8/10 Good

Kyra

Liked: Cleanliness, staff & service, amenities
Clean; excellent restaurant next door; lots of different spaces to gather and enjoy conversations
Stayed 3 nights in Oct 2025

10/10 Excellent

Vonee

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. Staff was amazing.
Stayed 2 nights in Nov 2025

8/10 Good

Jessica

Travelled with family
Liked: Property conditions & facilities
The carpet was dirty and stained but the room was very charming and the front desk person was so lovely after we waited 45 minutes for our room service I went down and I asked if they wouldn’t mind just putting it in the room so that we could eat when we returned and he was wonderful and he did personally make sure that they did so.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Stayed 3 nights in Oct 2025

4/10 Poor

Nima

Liked: Cleanliness
The 2nd floor room was extremely noisy. It was by the elevator and ice machine so occasional noise. If you tried to rest before going out at night the live band downstairs could easily be heard in your room. The walls were thin so I can hear the neighbors next door having sex at 230 am for over an hour. Then the garage trucks came around 6am to shake the mental dumpsters. The room was facing the ally where the dumpsters were. If the room was nonrefundable or I would have left. I asked if there were other rooms available and told it’s Halloween weekend so no availability to switch. I sleep like 3 to 4 hrs a day.
Stayed 3 nights in Oct 2025

10/10 Excellent

Larissa

Stayed 3 nights in Oct 2025

6/10 Okay

Megan

Liked: Cleanliness
Amenities
Stayed 3 nights in Oct 2025

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Unique hotel for a Hyatt. Comfortable spaces.
Stayed 3 nights in Oct 2025

10/10 Excellent

Britney

Stayed 2 nights in Oct 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, terrific staff, excellent breakfast, very clean room.
Stayed 5 nights in Oct 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived with high expectations given the reviews and images and expectations were met. Location was ideal - close enough to the French Quarter to walk but also far enough away that we truly felt we were in a different part of the city. Nearby bars, restaurants, coffee shops. We walked to Cafe du Monde and it only took about 15 minutes; another day, we walked to Cochon Butcher in about 15 minutes the other direction, and that's about the same distance to the WWII museum. Atmosphere was restored classic with a Southern vibe. Looked like the photos. Jazz band during happy hour on Friday was a nice touch and we people coming in-and-out, you felt like you were truly in the heart of New Orleans. Service was good. Took advantage of the Press Box happy hour. Everything was clean. Could tell this was very important for both rooms and the hotel lobby. The room sizes are as described... a standard room is going to feel like a small, boutique-type hotel room. The couple we traveled with mentioned being able to hear some noise through the walls, but we didn't have that issue. Only small quibble: do not look at the images of the shower/bathroom on third-party sites and expect that to be what's in all the rooms. Based on the Hotels.com photos, we expected a nice, sizable shower and not an old, small, basic bathtub/shower combo. I suppose that's our fault. Overall, felt like it was a fair value and met expectations. Would stay there again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Business traveller
Stayed 2 nights in Oct 2025

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, amenities
We were very upset with the valet service. We left our EV with the attendant and asked to have our car plugged in. Our car was sitting by the bay with the outlet but not plugged in. Cost us a lot of inconvenience and a lot of stress in the morning. Will not stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Jhoel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel so much. And I loved the accessibility to everything!!
Stayed 6 nights in Oct 2025

8/10 Good

Fiona

Stayed 2 nights in Oct 2025

8/10 Good

Kevin

Liked: Cleanliness
Stayed 3 nights in Oct 2025

8/10 Good

Stefan

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Stefan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish the shower had more water pressure. They Need to address that.
Stayed 2 nights in Oct 2025