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The Mercantile Hotel New Orleans

3.0 star property

Photo gallery for The Mercantile Hotel New Orleans

Bar (on property)
1 bedroom, premium bedding, in-room safe, individually decorated
Executive Suite, 1 King Bed | City view
Lobby lounge
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View map
727 South Peters Street, New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪3 min walk‬
  • Place, Caesars New Orleans Casino
    ‪7 min walk‬
  • Place, Canal Street
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(102 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

8.6 out of 10
Excellent
(21 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Bathtub

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub

9.4 out of 10
Exceptional
(86 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette

Executive Suite, 1 King Bed

8.2 out of 10
Very good
(29 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior
The Riverfront Hotel New Orleans
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 1,220 reviews
The price is NZ$207
includes taxes & fees
23 Feb - 24 Feb
The Riverfront Hotel New Orleans

About the area

New Orleans

Located in New Orleans (New Orleans Central Business District), The Mercantile Hotel New Orleans is a 4-minute walk from Ernest N. Morial Convention Center and 8 minutes by foot from Canal Street. .This hotel is 0.6 mi (1 km) from Caesars New Orleans Casino and 0.8 mi (1.3 km) from Bourbon Street.

What's nearby

  • Ernest N. Morial Convention Center - 3 min walk - 0.3 km
  • Julia Street Cruise Terminal - 6 min walk - 0.6 km
  • Caesars New Orleans Casino - 7 min walk - 0.6 km
  • National World War II Museum - 8 min walk - 0.7 km
  • Canal Street - 8 min walk - 0.7 km

Getting around

  • St Charles at Girod Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 17 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬5 min walk
  • ‪Fulton Alley - ‬4 min walk
  • ‪Ernst Cafe - ‬3 min walk
  • ‪Hilton Complimentary Happy Hour - ‬1 min walk
  • ‪Mulate's Cajun Restaurant - ‬2 min walk

About this property

The Mercantile Hotel New Orleans

Hotel with a bar, 4-minute walk to Ernest N. Morial Convention Center
The Mercantile Hotel New Orleans offers 90 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Make yourself at home in one of the 90 individually decorated guestrooms, featuring kitchenettes with refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite from the snack bar/deli serving guests of The Mercantile Hotel New Orleans. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

The Mercantile Hotel New Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 917 out of 1474 reviews
Rating 8 - Good. 306 out of 1474 reviews
Rating 6 - Okay. 146 out of 1474 reviews
Rating 4 - Poor. 48 out of 1474 reviews
Rating 2 - Terrible. 57 out of 1474 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

HEIDI

Liked: Cleanliness, staff & service
Big room, comfortable bed. Bar service was disappointing. Within reasonable walking distance of everything. Would stay again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Samuel

Stayed 1 night in Nov 2025

10/10 Excellent

Marwan

Travelled with group
Liked: Staff & service, amenities
The front desk clerk was excellent in helping us check in. Its a really cute boutique hotel in walking distance of food and a quick urber ride to the bourbon street area. Large rooms with a full living room, large TV, an old school recoed pkayer. Nice.
Stayed 1 night in Nov 2025

10/10 Excellent

Alisha Ann

Liked: Cleanliness, staff & service, amenities
Room was very large and clean. Great for a night out in the city.
Stayed 1 night in Oct 2025

10/10 Excellent

Aquincy

Business traveller
Liked: Cleanliness, staff & service, amenities
Great
Stayed 6 nights in Aug 2025

2/10 Terrible

Jahdiel

Business traveller
Disliked: Cleanliness, staff & service, amenities
I have stayed at this hotel on numerous occasions in the past. While I am uncertain whether it is currently under new management, I have observed that the rooms are not well maintained and the staff appear to lack warmth and professionalism.
Stayed 1 night in Nov 2025

10/10 Excellent

Christy

Stayed 4 nights in Oct 2025

6/10 Okay

Madeleine

Stayed 2 nights in Oct 2025

6/10 Okay

Allison

Travelled with group
Liked: Staff & service
Room looked clea. Floors were a little dirty. Staff was helpful. Breakfast was good.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ta'Keshia

Liked: Cleanliness, staff & service, amenities
Excellent customer experience! Great customer service from the front desk associates to valet, clean rooms, unique rooms with an accent of vintage appeal. I will definitely refer friends and family and look forward to my next visit!
Stayed 2 nights in Nov 2025

2/10 Terrible

Mauricio

Liked: Cleanliness
I was locked out of my room for several hours in the morning and couldn’t get ready for my birthday
Stayed 4 nights in Oct 2025

10/10 Excellent

Oni

Stayed 1 night in Nov 2025

10/10 Excellent

Colton

Stayed 5 nights in Oct 2025

6/10 Okay

Krystal

Liked: Cleanliness, property conditions & facilities
Good size but had AC issues
Stayed 1 night in Nov 2025

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was top notch from signing in to leaving.
Stayed 3 nights in Oct 2025

10/10 Excellent

jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fresh breakfast, staff all good
Stayed 1 night in Oct 2025

8/10 Good

Hung

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
When we check in the staff said breakfast will be starts on 6:00am, we check out on Wednesday morning 6:15am, the staff said breakfast starts on 7:00am, our fight is on 9:00am is too late for us.
Stayed 2 nights in Oct 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, spacious rooms. Great view and comfy bed.
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
The coffee was fresh and delicious. Rooms were just beautiful.
Stayed 1 night in Oct 2025

10/10 Excellent

Aspen Michael

Stayed 1 night in Oct 2025

8/10 Good

Tina, Victoria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice. The bed was comfortable. The people that were working Friday night when we got there we were really awesome!
Stayed 3 nights in Oct 2025

10/10 Excellent

Jean

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
My room was very clean and comfortable. Loved the layout too! The records and turntable were a great surprise treat. Location for my trip to NOLA was perfect.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

4/10 Poor

Baylie

Travelled with partner
Disliked: Staff & service
A bit musty. Leaks from ceiling, barely working elevator, and front desk staff inattentive.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 2 nights in Oct 2025