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Hotel Indigo Williamsburg - Brooklyn by IHG

3.5 star property

Photo gallery for Hotel Indigo Williamsburg - Brooklyn by IHG

View from room
Meeting facility
Garden
Exterior
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Gym
  • Parking available

Explore the area

Map
500 Metropolitan Ave, Brooklyn, NY, 11211
  • Brooklyn Bridge
    ‪5 min drive‬
  • Barclays Center Brooklyn
    ‪6 min drive‬
  • Times Square
    ‪9 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪21 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Premium Room, 1 King Bed, Accessible (Communications)

  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

1 bedroom, premium bedding, memory-foam beds, in-room safe

Premium Room, 1 King Bed, Balcony, City View

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, memory-foam beds, in-room safe

Standard Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Balcony

1 bedroom, premium bedding, memory-foam beds, in-room safe

Premium Room, 1 King Bed, Balcony

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Standard Room, 1 King Bed, Accessible (Communications)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Standard Room, 1 Queen Bed, Accessible (Communications)

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Standard Room, 2 Double Beds, Accessible (Communications)

  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

1 bedroom, premium bedding, memory-foam beds, in-room safe

Premium Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Roll-in Shower (Communications Accessible)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Premium Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Accessible (Communications)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Premium Room, 2 Double Beds, Accessible (Communications)

  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Loft, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Loft, 1 King Bed, Accessible (Communications)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, City View

1 bedroom, premium bedding, memory-foam beds, in-room safe

Suite, 1 Bedroom, Balcony, City View

  • 96 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed, Balcony

1 bedroom, premium bedding, memory-foam beds, in-room safe

Premium Room, 1 Queen Bed, Balcony

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, memory-foam beds, in-room safe

Standard Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, memory-foam beds, in-room safe

Premium Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 1 King Bed (Loft)

Loft, 1 King Bed (Loft) | Terrace/patio

Loft, 1 King Bed (Loft)

  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, memory-foam beds, in-room safe

Standard Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications Accessible)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Standard Room, 2 Double Beds, Roll-in Shower (Communications Accessible)

  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

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4.2 out of 5, Very good, (1000)
The price is NZ$841
for 1 room
includes taxes & fees
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About the area

Brooklyn

Located in Brooklyn, Hotel Indigo Williamsburg - Brooklyn by IHG is in the historical district, within a 10-minute drive of Brooklyn Bridge and Barclays Center Brooklyn. .This hotel is 3.6 mi (5.8 km) from Prospect Park and 5.1 mi (8.2 km) from Times Square.

What's nearby

  • Brooklyn Bridge - 5 min drive - 4.7 km
  • Barclays Center Brooklyn - 6 min drive - 4.6 km
  • New York University - 6 min drive - 5.0 km
  • Grand Central Terminal - 8 min drive - 6.7 km
  • Times Square - 9 min drive - 7.4 km

Getting around

  • Metropolitan Av. Station - 1 min walk
  • Brooklyn Nostrand Avenue Station - 6 min drive
  • LaGuardia Airport (LGA) - 26 min drive

Restaurants

  • ‪Montesacro Pinseria - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The West - ‬4 min walk
  • ‪Bagelsmith - ‬3 min walk
  • ‪H&H Reserve - ‬1 min walk

About this property

Hotel Indigo Williamsburg - Brooklyn by IHG

Hotel with 3 restaurants, in the vicinity of Brooklyn Bridge
Hotel Indigo Williamsburg - Brooklyn by IHG offers 187 accommodations with iPod docking stations and laptop-compatible safes. Memory foam beds feature premium bedding. 43-inch Smart televisions come with Netflix. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center, a seasonal outdoor pool, and complimentary bicycles.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Make yourself at home in one of the 187 guestrooms featuring iPod docking stations and Smart televisions. Your memory foam bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite at Aliya Cocktail Den, one of the hotel's 3 restaurants. Full breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Brooklyn? This hotel has 20000 square feet (1858 square meters) of space consisting of a conference center and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Aliya Cocktail Den - Onsite restaurant.
Lobby Bar & Lounge - Onsite restaurant. Open daily.
Continent Brooklyn - Onsite restaurant. Open daily.

Languages

Chinese (Mandarin), English, French, Italian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (USD 37 per day)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 35 for adults and USD 35 for children
  • 3 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Aliya Cocktail Den
  • Continent Brooklyn
  • Lobby Bar & Lounge

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (20,000 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium channels
  • IPod dock
  • Netflix

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities will be closed during November, December, January, February, March, and April:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 49.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 35 for adults and USD 35 for children
  • Covered self parking fee: USD 37 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Williamsburg Brooklyn
Indigo Williamsburg Brooklyn
Hotel Hotel Indigo Williamsburg - Brooklyn Brooklyn
Brooklyn Hotel Indigo Williamsburg - Brooklyn Hotel
Hotel Hotel Indigo Williamsburg - Brooklyn
Hotel Indigo Williamsburg - Brooklyn Brooklyn
Hotel Indigo
Indigo
Indigo Williamsburg Brooklyn
Hotel Indigo Williamsburg Brooklyn
Hotel Indigo Williamsburg Brooklyn an IHG Hotel
Hotel Indigo Williamsburg - Brooklyn by IHG Hotel
Hotel Indigo Williamsburg - Brooklyn by IHG Brooklyn
Hotel Indigo Williamsburg - Brooklyn by IHG Hotel Brooklyn

Hotel Indigo Williamsburg - Brooklyn by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 458 out of 879 reviews
Rating 8 - Good. 177 out of 879 reviews
Rating 6 - Okay. 120 out of 879 reviews
Rating 4 - Poor. 57 out of 879 reviews
Rating 2 - Terrible. 67 out of 879 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Stayed 1 night in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rolf

Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Execept Elton, rest of front desk staff VERY RUDE.

When we arrived, Elton at the front desk was really nice and he was extremely helpful. However everyone else at the front desk after that was EXTREMELY RUDE and had a very very bad attitude. We wanted to extend our stay for one day and the person tapped our card foe the reservation but did not tell us we had to check out and check back in again. And so the next day, another front desk staff was very obnoxious to us, in almost accusational tone as if we were trying to cheat them. I wasn't sure if he was just mean, or racist. Even though the location is good, and the cleaning staff are excellent, I will never stay there again, or recommend anyone to stay there.
Stayed 7 nights in Mar 2025

6/10 Okay

Olivia

Liked: Staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious and modern rooms!
Stayed 1 night in Feb 2025

6/10 Okay

Noreen

Travelled with family
We stayed for one night. Overall, it was nice but a few things is why I rated 3 stars. The door for the bathroom WEIGHS A TON!!! I had to have my husband help me with the door every time I used the bathroom. My 86 year old parents were with us and they couldn’t even move it. Just put a regular door! Also, no ice bucket, no refrigerator and no blankets on the bed; only sheets.
Stayed 1 night in Mar 2025

10/10 Excellent

Dalenna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for our stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Front desk reception was amazing , super sweet gentleman.
Stayed 1 night in Mar 2025

2/10 Terrible

Daijsha

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Marialisa

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

Disappointing

The room was designed nice but the couch and bedroom mattress were extremely uncomfortable and hard. I stayed at this hotel before in a different room and didn’t have this experience. The bed was so hard my body was sore when I left. The service was great, timely and that staff were friendly. The last day of my stay there was no hot water at all. I was told there was an issue with the boiler and that those affected would have management reach out for some form of compensation. No one has reached out to me as of yet.
Stayed 2 nights in Mar 2025

6/10 Okay

Ilona

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Johann

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Rashid

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 2 nights in Feb 2025

10/10 Excellent

Justin

Stayed 1 night in Feb 2025

8/10 Good

Seth

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Andrea

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Tyler

Disliked: Staff & service, property conditions & facilities
Worst hotel in Brooklyn, better off sleeping outside.
Stayed 2 nights in Feb 2025

2/10 Terrible

pamela

NO HOT WATER!!!!
Stayed 1 night in Mar 2025

4/10 Poor

Maurice

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Disappointed

Hot water didn’t work for 2 days in the middle of winter and hotel did nothing to accommodate guest
Stayed 2 nights in Feb 2025

4/10 Poor

Pedro

Liked: Cleanliness
Disliked: Staff & service
My stay at the INDIGO Brooklyn Hotel was one of the worst hotel experiences I’ve ever had. There was no hot water, no heating, and the fire alarm went off at 4 a.m., causing a major disruption. On top of that, there was a ridiculous $200 security deposit, which felt unjustified given the poor conditions. Overall, it was a terrible experience, especially for a first-time visitor to Brooklyn

2/10 Terrible

Sarina

No hot water

There was no hot water at the hotel for my stay. I would like a full refund
Stayed 1 night in Mar 2025