See all properties
Save
Entire apartment

The Freshwater

4.0 star property

Photo gallery for The Freshwater

Interior
2 Bedroom Penthouse Residence | Living area
Fridge, microwave, oven, stovetop
Balcony view
Flat-screen TV, DVD player

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Laundry room

Explore the area

View map
165-19, Yamada, Abuta, Kutchan, Hokkaido, 044-0081
  • Place, Niseko Tokyu Grand HIRAFU
    ‪3 min walk‬
  • Place, Niseko Hanazono Resort
    ‪24 min drive‬
  • Place, Rusutsu Resort
    ‪53 min drive‬

Room options

View all photos for Superior Studio

Individually decorated, individually furnished, desk, blackout curtains

Superior Studio

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 1 King Bed

View all photos for 1 Bedroom Suite

Fridge, microwave, oven, stovetop

1 Bedroom Suite

  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed OR 1 King Bed

View all photos for 2 Bedroom Suite

Individually decorated, individually furnished, desk, blackout curtains

2 Bedroom Suite

  • 76 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Single Beds OR 2 King Beds

View all photos for 2 Bedroom Penthouse Suite

Balcony view

2 Bedroom Penthouse Suite

  • Mountain view
  • 85 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Single Beds OR 2 King Beds

View all photos for 2 Bedroom Penthouse Residence

2 Bedroom Penthouse Residence

2 Bedroom Penthouse Residence

  • 85 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Single Beds OR 2 King Beds

View all photos for 3 Bedroom Penthouse Suite

Balcony view

3 Bedroom Penthouse Suite

  • 110 sq m
  • 3 bedrooms
  • Sleeps 8
  • 3 Single Beds OR 3 King Beds

View all photos for 3 Bedroom Penthouse Residence

3 Bedroom Penthouse Residence | In-room dining

3 Bedroom Penthouse Residence

  • 137 sq m
  • 3 bedrooms
  • Sleeps 8
  • 3 Single Beds OR 3 King Beds

View all photos for Superior Studio

Individually decorated, individually furnished, desk, blackout curtains

Superior Studio

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Studio

Individually decorated, individually furnished, desk, blackout curtains

Superior Studio

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

Similar properties

Buffet
Hilton Niseko Village
Niseko
  • Pet-friendly
  • Parking included
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 1,000 reviews
The price is NZ$154
31 May - 1 June
Hilton Niseko Village

About the area

Kutchan

With a stay at The Freshwater in Kutchan, you'll be a short 3-minute walk from Niseko Tokyu Grand HIRAFU and within 3 minutes by car from Noasc. .This ski apartment is 19 mi (30.6 km) from Rusutsu Resort and 4.3 mi (7 km) from Niseko Hanazono Resort.
View more Apartments in KutchanOpens in a new window

What's nearby

  • Niseko Tokyu Grand HIRAFU - 3 min walk - 0.3 km
  • Kutchancho Asahigaoka Ski Area - 18 min drive - 9.9 km
  • Niseko Hanazono Resort - 24 min drive - 11.1 km
  • Niseko Annupuri International Ski Area - 25 min drive - 13.2 km
  • Rusutsu Resort - 53 min drive - 41.7 km

Getting around

  • Kutchan Station - 8 min drive
  • New Chitose Intl. Airport (CTS) - 117 min drive

Restaurants

  • ‪AFURI ramen + dumpling - ‬2 min walk
  • ‪Tamashii - ‬2 min walk
  • ‪Elvis Kebabs - ‬1 min walk
  • ‪ふじ鮨 ニセコ店 - ‬3 min walk
  • ‪Apres Bar - ‬2 min walk

About this property

The Freshwater

The Freshwater offers 33 accommodations with DVD players and rice cookers. These individually decorated and furnished accommodations have separate sitting areas and include desks. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 33 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and DVD players are provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, and housekeeping is provided on a limited basis.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge).
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.

Property amenities

Ski

  • Downhill skiing nearby
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited number of on-site self parking spaces per unit

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Cot: JPY 7,000 per night

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Rice cooker
  • Toaster

Bedrooms

  • Bedsheets provided
  • Extra futon (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • DVD player
  • Flat-screen TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Iron/ironing board
  • Limited housekeeping
  • Luggage storage

Things to do

  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 33 units
  • 5 floors
  • Built in 2008
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property

The check-in location differs from the property location; go to: [Intuition Niseko, 38-6 Kabayama, Kutchan, Abuta District]

Guests must contact the property in advance for check-in instructions; access will be through a private entrance

If you arrive at the property after hours, you'll need to check in at an alternate location: [Intuition Niseko, 38-6 Kabayama, Kutchan, Abuta District, Hokkaido 044-0078, Japan]

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The listed optional crib/infant bed fee applies every 4 days.

Guests may be required to change rooms during their stay. Room upgrades are subject to availability.

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are available for JPY 7000 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 3.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Futon bed fee: JPY 8050 per night
  • Crib (infant bed) fee: JPY 7000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Freshwater Hotel Kutchan

Freshwater Kutchan

Freshwater Apartment Kutchan

The Freshwater Kutchan

The Freshwater Apartment

The Freshwater Apartment Kutchan

The Freshwater Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 20 out of 35 reviews
Rating 8 - Good. 9 out of 35 reviews
Rating 6 - Okay. 3 out of 35 reviews
Rating 4 - Poor. 1 out of 35 reviews
Rating 2 - Terrible. 2 out of 35 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Keith

Liked: Cleanliness, room comfort

Best Value in Town

This place is amazing. Its right next to the center of the Hirafu town where all the action (food) and transportation is. Lawson also right next door. Rooms are small but smartly designed, I felt more comfortable here than in many other larger hotel rooms. Staff was friendly and wanting to go above and beyond to help me get out of a jam when there were no taxis in town.
Stayed 4 nights in Dec 2023

10/10 Excellent

Tayah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Can’t say enough good things about this property. We rented an apartment and it gave us ample room to spread out and enjoy our time there for the week. The location was absolutely perfect. Close to grocery stores, restaurants, bars, onsens and the Grand hirafu ski resort. I would recommend reserving restaurants in advance of your stay otherwise you may not get in anywhere. Happened to us a few times.
Stayed 7 nights in Jan 2023

4/10 Poor

Alicia

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Apartment itself was fantastic. Lovely King sized bed, washing machine and gas fire place. Communication before check in was great but, Unfortunately the staff leave a lot to be desired when checking in at during our stay. They didn’t mention there was a free shuttle service in the morning, they didn’t mention there we’re different types of lift passes and we got stuck on the other side of the mountain and missed a whole afternoon skiing. They clearly didn’t care.. forgot to have our lift pass and lesson ready when we arrived and then couldn’t tell us where to go for our lesson. Also worth noting that the walls are paper thin. We could hear the conversation of the people in the next room and on the street.
Stayed 3 nights in Feb 2020

6/10 Okay

Kent

Travelled with family
Liked: Staff & service, property conditions & facilities
Good location, very small rooms for price, rooms are a lot smaller than photos appear
Stayed 6 nights in Feb 2020

8/10 Good

Calvin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

JC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet was poorly designed.. Each time we showered, the floors flooded and there was nothing to dry it with . Each time we needed to use the sink we had to walk on wet floor.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice property to stay in. Very close to all the restaurant and shops. Staff are attentive and friendly.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern apartment that is very close to everything.
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff. Even though our buss was 30 minutes late there was someone waiting to drive us to the apartment.
Stayed 8 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Easy to locate. Staff was helpful from before arrival till we depart. Wonderful experience!
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Excellent location to lifts, restaurants, and shops
Stayed 8 nights in Jan 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Freshwater

Great option in Hirafu
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff and an overall great lodging experience. Only wish there was a hot tub or sauna on the premises.
Stayed 3 nights in Feb 2018

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic convienient location and very comfy !!

Spacious comfortable accomodation in a great location only a few minutes walk to the family chair, bars restaurants, massage, hire shops etc. Would definately consider again.
Stayed 5 nights in Feb 2018

10/10 Excellent

Annika, USA/Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel close to everything

Maybe not a ski in and ski out hotel but with the shuttel bus it is not a problem and it is walking distance to everything anyway.
Stayed 7 nights in Feb 2018

8/10 Good

Tom, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice functional room close to everything

We had the studio room with little kitchen, nice and clean and a very comfy bed. It’s was really close to the slopes and main intersection, the only downside was the adjoining room is really close and you can hear the neighbors talking, we had to tell them to be quite one night. Aside from that it was great
Stayed 5 nights in Feb 2018

10/10 Excellent

Steve, Brisbane, Queensland, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are fantastic, nothing was an issue, Very comfortable bed, great location, I highly recommend Freshwater to stay in Niseko.

8/10 Good

Sara, Jackson Hole, WY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great cozy place but doors are thin

We had an excellent stay at The Freshwater, however our neighbors were VERY loud and could hear everything from their apartment. We stayed in a studio right next to an apartment (they have the same entrance which was kind of strange) and the doors were paper-thin. Be prepared to turn on a sound machine if you stay here. On a positive note, the staff however was very friendly and helped us with everything from rides to the ski resort, dinner recommendations, and onsen suggestions. They even brought us a humidifier!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location, awesome staff

Fantastic location, close to everything. Feel the hustle of the village, close to everything. Staff were fabulous, thanks Jodie for making us feel very welcome and the great tips for food, particularly JAM.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem in Niseko

Modern and clean. Free shuttle to the Gondola.

10/10 Excellent

MIZUKI

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
何度も泊まっています！ 快適な施設です！ 去年は思わなかったですが 今年は排水溝から匂いがあがってきているのか 洗面室付近が臭かったです 他はとても良いです！
Stayed 3 nights in Feb 2025

8/10 Good

Mizuki

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
洗濯機もありよかった！
Stayed 3 nights in Feb 2024

2/10 Terrible

Yasumichi

Stayed 1 night in Dec 2023

6/10 Okay

YATO

Business traveller
Liked: Cleanliness
ウォシュレットと湯船が有れば最高でした。
Stayed 8 nights in Oct 2021