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Steigenberger Hotel Hamburg

Photo gallery for Steigenberger Hotel Hamburg

Exterior
Property preview
Meeting facility
Meeting facility
Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

View map
Heiligengeistbruecke 4, Hamburg, HH, 20459
  • Place, Hamburg City Hall
    ‪8 min walk‬
  • Place, Miniatur Wunderland
    ‪9 min walk‬
  • Place, Elbe Philharmonic Hall
    ‪11 min walk‬
  • Airport, Hamburg (HAM)
    ‪22 min drive‬

Room options

View all photos for Superior Room

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Superior Room

9.6 out of 10
Exceptional
(42 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Suite

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Superior Suite

  • 71 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.6 out of 10
Exceptional
(8 reviews)
  • 48 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Deluxe Room

9.0 out of 10
Wonderful
(10 reviews)
  • 41 sq m
  • Canal view
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Room (Riverside)

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Superior Room (Riverside)

9.6 out of 10
Exceptional
(25 reviews)
  • 34 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 86 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Suite

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Presidential Suite

  • 184 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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Interior
Fraser Suites Hamburg
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 1,006 reviews
The price is NZ$308
includes taxes & fees
23 Dec - 24 Dec
Fraser Suites Hamburg

About the area

Hamburg

With a stay at Steigenberger Hotel Hamburg, you'll be centrally located in Hamburg, steps from Neuer Wall and within a 5-minute walk of International Baptist Church of Hamburg. .This spa hotel is 0.3 mi (0.5 km) from St. Michaelis Church and 0.4 mi (0.7 km) from Bleichenhof-Passage Hamburg.

What's nearby

  • Neuer Wall - 2 min walk - 0.2 km
  • St. Michaelis Church - 6 min walk - 0.5 km
  • Hamburg City Hall - 8 min walk - 0.7 km
  • Miniatur Wunderland - 9 min walk - 0.8 km
  • Elbe Philharmonic Hall - 11 min walk - 1.0 km

Getting around

  • Stadthausbrücke S-Bahn - 1 min walk
  • Michaeliskirche Hamburg Station - 7 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪Ruby Lotti Hotel & Bar - ‬3 min walk
  • ‪Peter Pane - ‬4 min walk
  • ‪Thai Food - ‬3 min walk
  • ‪Daily - ‬1 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Steigenberger Hotel Hamburg

Pet-friendly Hamburg hotel connected to the convention center, steps from Neuer Wall
Steigenberger Hotel Hamburg offers 235 air-conditioned accommodations with minibars and espresso makers. Accommodations offer separate sitting areas and include desk chairs. Pillowtop beds feature down comforters. A pillow menu is available. 49-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and toilets with an electronic bidet.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 235 air-conditioned rooms featuring minibars and LED televisions. Your pillowtop bed comes with down comforters. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have designer toiletries and hair dryers.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a 24-hour fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Mediterranean cuisine at Restaurant am Fleet, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 10 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM.
Restaurant am Fleet - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting).
STADTHAUS Restaurant &Bar - This restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 35 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Restaurant am Fleet
  • STADTHAUS Restaurant &Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Hand-held showerhead
  • Lift (120 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 45.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 35 per person
  • Self parking fee: EUR 38 per day (in/out privileges)
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 45.0 per day
  • Towels fee: EUR 0 per accommodation, per night (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hamburg Steigenberger Hotel
Steigenberger Hamburg
Steigenberger Hotel Hamburg
Steigenberger Hamburg Hotel Hamburg
Steigenberger
Steigenberger Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel
Steigenberger Hotel Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel Hamburg

Steigenberger Hotel Hamburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 1015 reviews
Rating 8 - Good. 239 out of 1015 reviews
Rating 6 - Okay. 63 out of 1015 reviews
Rating 4 - Poor. 34 out of 1015 reviews
Rating 2 - Terrible. 21 out of 1015 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Carrie

Liked: Cleanliness, property conditions & facilities
Nice location, beautiful view, close to shopping. The valet was rude. I don’t think they like foreigners.
Stayed 2 nights in Sep 2025

10/10 Excellent

DRAGOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect experience

Stayed 1 night in Sep 2025

2/10 Terrible

Rich

Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Edel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

This is just a lovely hotel. Super comfortable, beds great, beautiful situation, I felt Bally worked out the lights (duh) and that was me sorted. Would happily hang out there for days.
Stayed 5 nights in Sep 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in a wonderful location along the water.
Stayed 1 night in Aug 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Generally clean and very well kept. Service was friendly but dropped the ball on a number of occasions
Stayed 3 nights in Sep 2025

10/10 Excellent

Angelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Clive, Paphos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By all accounts this was one of the finest hotels we have stayed in. Great service, excellent location, unbelievably good breakfast. Staff couldn’t do more to help. Well done Steigenberger, we will be back!
Stayed 1 night in Aug 2025

10/10 Excellent

Clive, Paphos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stop over in Hamburg, situated in the centre of Hamburg! The breakfast is quite unbelievable. Will stay here again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Maxime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at the Steingenberger. Beautiful hotel, great aide room, awesome breakfast, and fantastic service!
Stayed 3 nights in Aug 2025

10/10 Excellent

Gregory, Pompano Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I had, and the view, was spectacular. I felt blessed with the room they chose for me. Very spotless, comfortable and peaceful. The facility is centrally located and right next to the subway, which is good as I did a lot of sightseeing. I had a couple of tasty beers at the bar and enjoyed the service.
Stayed 2 nights in Aug 2025

2/10 Terrible

Carol

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Front desk did not address issues with the room. The shower flooded the bathroom. The a/c and refrigerator did not work. I reported issues 4 times.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nicholas, Chicoutimi

Stayed 3 nights in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Indiana

Stayed 1 night in Jul 2025

10/10 Excellent

Jenny

Stayed 1 night in Jul 2025

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Michele, New York

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location with everything in 20’min walk distance - many dining options around
Stayed 3 nights in Jun 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional stay

I had an amazing experience at this hotel from start to finish. The staff were incredibly welcoming, friendly, and always ready to assist with a smile. My room was spotless, spacious, and well-appointed with everything I needed for a comfortable stay. The bed was super cozy, and I slept like a dream. The location was perfect—close to major attractions, restaurants, and public transport. I also really appreciated the quiet atmosphere despite being so central. Overall, the attention to detail and quality of service made this a memorable stay. I would highly recommend this hotel to anyone visiting the area and will definitely stay again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Poul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kurt

Stayed 5 nights in May 2025

10/10 Excellent

doris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Great in all aspects
Stayed 1 night in May 2025

10/10 Excellent

DRAGOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of my favourite hotels in Hamburg
Stayed 1 night in Apr 2025

10/10 Excellent

Cornelia, Etna

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool
Stayed 3 nights in Apr 2025