See all properties
Save

Courtyard by Marriott Norfolk Downtown

3.0 star property

Photo gallery for Courtyard by Marriott Norfolk Downtown

Exterior
View from property
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Lobby lounge
Daily cooked-to-order breakfast for a fee

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Gym
  • 24/7 front desk
  • Hot tub

Explore the area

View map
520 Plume street, Norfolk, VA, 23510
  • Place, Waterside District
    ‪5 min walk‬
  • Place, Chrysler Hall
    ‪9 min walk‬
  • Place, Norfolk Scope
    ‪11 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, Multiple Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(17 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

7.4 out of 10
Good
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(53 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(49 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

View from property
Sheraton Norfolk Waterside Hotel
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 1,003 reviews
The price is NZ$220
includes taxes & fees
16 Nov - 17 Nov
Sheraton Norfolk Waterside Hotel

About the area

Norfolk

With a stay at Courtyard by Marriott Norfolk Downtown, you'll be centrally located in Norfolk, within a 5-minute drive of Waterside District and Norfolk State University. .This hotel is 8.8 mi (14.2 km) from Naval Station Norfolk and 3.3 mi (5.3 km) from Old Dominion University.

What's nearby

  • Waterside District - 5 min walk - 0.4 km
  • The NorVa - 6 min walk - 0.6 km
  • USS Wisconsin BB-64 - 6 min walk - 0.6 km
  • Chrysler Hall - 9 min walk - 0.8 km
  • Norfolk Scope - 11 min walk - 0.9 km

Getting around

  • MacArthur Square Station - 3 min walk
  • Norfolk Station - 17 min walk
  • Norfolk Intl. Airport (ORF) - 14 min drive

Restaurants

  • ‪Waterside Sheraton VIP Lounge - ‬7 min walk
  • ‪PBR Norfolk - ‬6 min walk
  • ‪Subway - ‬2 min walk
  • ‪The Stockpot Norfolk - ‬4 min walk
  • ‪Shula's 347 - ‬4 min walk

About this property

Courtyard by Marriott Norfolk Downtown

Hotel with an indoor pool, 6-minute walk to Waterside District
Courtyard by Marriott Norfolk Downtown offers 140 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Norfolk hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 140 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary weekday newspapers.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
Satisfy your appetite with American cuisine at The Bistro, a bistro which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Norfolk? This hotel has 2992 square feet (278 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Bistro - This bistro specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per day)
  • Valet parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 2 to 20 for adults and USD 2 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 2,992 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 2 to 20 for adults, and USD 2 to 20 for children
  • Self parking fee: USD 25 per day
  • Valet parking fee: USD 25 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Hotel Norfolk Downtown
Courtyard Marriott Norfolk Downtown
Courtyard Norfolk Downtown
Marriott Norfolk Downtown
Courtyard Norfolk Downtown Hotel Norfolk
Courtyard By Marriott Norfolk
Courtyard Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Norfolk
Courtyard by Marriott Norfolk Downtown Hotel Norfolk

Courtyard by Marriott Norfolk Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 462 out of 1027 reviews
Rating 8 - Good. 267 out of 1027 reviews
Rating 6 - Okay. 133 out of 1027 reviews
Rating 4 - Poor. 101 out of 1027 reviews
Rating 2 - Terrible. 64 out of 1027 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Dennis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Hotel Experience EVER

This hotel is an absolute joke. Outrageously overpriced for an awful stay and experience. The restaurant was closed and they claimed to offer free coffee in the lobby in the morning. It was nowhere to be found. I asked for turn down service before my girlfriend arrived and they said they would but never did. The room smelled like musty water and was never cleaned. The one time the maids did come in the room they took all our towels and left us with one for two people. Stay far away from this establishment. I even was nice and wrote a non public review highlighting all of these things and the manager or hotel never reached out. SICK JOKE
Stayed 4 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel room was nice and clean. House keeping was wonderful. Got a little attitude from front desk when asking for additional towels. No a/c in hallway but room was always cool. Biggest frustration was the $25/day hold charge for valet service even though we didn’t have a vehicle. Yes it was refunded after 5 days but why charge it to begin with.
Stayed 2 nights in Jul 2025

8/10 Good

lafern

Stayed 1 night in Jun 2025

6/10 Okay

Tanya

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property list there's a bistro on the property. The bistro has not been opened in several weeks. As a person who likes to eat early in the morning prior to going out this was disheartening. My husband who enjoys a drink later in the evening this too was disappointing. The ambiance in music was there but there was no food or drinks being served on the property as stated in the amenities for the property.
Stayed 1 night in Jul 2025

2/10 Terrible

Hany

Disliked: Staff & service, property conditions & facilities
Very old... unsafe area
Stayed 1 night in Jul 2025

4/10 Poor

Tiffany

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Customer service was well but ths facility itself was old and had a bad odor in the room. It was warm in the building and when yiu walk into the room it was cool but had like a wet mildew smell to it. Hotel seems very dated not what we expect from a Marriott.
Stayed 1 night in Jul 2025

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Josiellia McWhite

Stayed 3 nights in Jul 2025

2/10 Terrible

Beatriz

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible service. Was there for 5 days and room was never cleaned even after bringing it to the staff's attention several times. Staff acted as if I was disturbing them. Really the worst experience EVER!!!
Stayed 4 nights in May 2025

6/10 Okay

Lionel

Stayed 1 night in Jul 2025

8/10 Good

toby

Stayed 1 night in Mar 2025

8/10 Good

Bobbie

Disliked: Amenities
Stayed 3 nights in Jun 2025

6/10 Okay

Kevin

Disliked: Property conditions & facilities
The staff was nice but the place is looking pretty rundown.
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Notch Staff w Av Accommodations

Comfy bed and clean room; furniture old, scratched up, and tv not working. Entrance/check in was in much better condition; service for dinner closed, very disappointing because I chose the hotel with that in mind; breakfast was good; by far customer service was top notch, and that made up for all the things that were just average about the place.
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Amenities
Very helpful staff, large room, easy to find
Stayed 1 night in Jul 2025

10/10 Excellent

Unique

Liked: Cleanliness, staff & service, property conditions & facilities
Great booking
Stayed 1 night in May 2025

10/10 Excellent

Hilary

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and great location
Stayed 1 night in Jun 2025

10/10 Excellent

Terry D

Liked: Cleanliness, amenities, property conditions & facilities
Downtown close to Waterside
Stayed 3 nights in Jul 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

William

Stayed 2 nights in Jul 2025

8/10 Good

Amarily

Travelled with family
Liked: Cleanliness, amenities
Valet parking was excellent, and front desk did an amazing job.
Stayed 2 nights in Jul 2025

10/10 Excellent

Joe, Florence

Stayed 1 night in May 2025

2/10 Terrible

Patriots

Stayed 3 nights in Jun 2025

8/10 Good

Guy

Liked: Cleanliness, property conditions & facilities
For the price, it was only basic. No fridge no cooktop just a microwave and a coffee pot on top of the desk and then there was only a 30 inch TV in a room you paid $200 a day for.
Stayed 2 nights in Jun 2025

8/10 Good

Robin

Stayed 1 night in Jun 2025