Internet access was not good, There was no parking ended up having to leave early because of parking, There was no guidance on food options, If you came across them one area was only breakfast, one area had "not" a dress code but requirements, the third option was not sure if it was a poolside bar restaurant or a restaurant, had no idea about locations of the pools had to search them out and then the one pool the indoor pool had so much bleach or chemical that your eyes burned, nose burned and yes there were multiple pools but they were so small that all you could do was really stand and protect kids from hitting things as they tried to play. The sliding door on the room was broken, glass was falling out. the elevators closed faster than you could get on them.