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Dreams Aventuras Riviera Maya - All Inclusive

4.5 star property

Photo gallery for Dreams Aventuras Riviera Maya - All Inclusive

Exterior
Property video
2 outdoor pools, free pool cabanas, pool umbrellas
Beach bar
Free minibar, in-room safe, desk, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • On private beach
  • Pet-friendly

Explore the area

View map
Km 269.5 Carretera Chetumal, Puerto Aventuras, QROO, 77750
  • Place, Dolphin Discovery
    ‪11 min walk‬
  • Place, Puerto Aventuras Marina
    ‪14 min walk‬
  • Place, Oasis Beach
    ‪14 min walk‬

Room options

View all photos for Deluxe Double

Free minibar, in-room safe, desk, blackout curtains

Deluxe Double

9.0 out of 10
Wonderful
(12 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Ocean View Double

Free minibar, in-room safe, desk, blackout curtains

Deluxe Ocean View Double

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Preferred Club Ocean View Double

Free minibar, in-room safe, desk, blackout curtains

Preferred Club Ocean View Double

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Preferred Club Marina View King

View from room

Preferred Club Marina View King

  • Marina view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Marina View Double

Free minibar, in-room safe, desk, blackout curtains

Preferred Club Marina View Double

  • Marina view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Preferred Club Premium Suite Marina View King with Hot Tub

Free minibar, in-room safe, desk, blackout curtains

Preferred Club Premium Suite Marina View King with Hot Tub

9.0 out of 10
Wonderful
(2 reviews)
  • Marina view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Swim Out King

Free minibar, in-room safe, desk, blackout curtains

Preferred Club Swim Out King

8.2 out of 10
Very good
(10 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Family Swim Out (Connecting Rooms)

View from room

Preferred Club Family Swim Out (Connecting Rooms)

8.0 out of 10
Very good
(6 reviews)
  • 82 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Swim Out Double

Free minibar, in-room safe, desk, blackout curtains

Preferred Club Swim Out Double

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Preferred Club Honeymoon Suite Hot Tub Ocean View

Free minibar, in-room safe, desk, blackout curtains

Preferred Club Honeymoon Suite Hot Tub Ocean View

  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Family Room Pool View

Free minibar, in-room safe, desk, blackout curtains

Preferred Club Family Room Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 82 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Family Room Ocean View

Free minibar, in-room safe, desk, blackout curtains

Preferred Club Family Room Ocean View

  • Ocean view
  • 82 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Ocean Front View Double

Free minibar, in-room safe, desk, blackout curtains

Preferred Club Ocean Front View Double

  • Marina view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Preferred Club Ocean Front View King

Free minibar, in-room safe, desk, blackout curtains

Preferred Club Ocean Front View King

  • Marina view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Family Room Ocean Front

Free minibar, in-room safe, desk, blackout curtains

Preferred Club Family Room Ocean Front

  • Ocean view
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Master Two Bedroom Suite Ocean Front

Free minibar, in-room safe, desk, blackout curtains

Preferred Club Master Two Bedroom Suite Ocean Front

  • Ocean view
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Master Suite Ocean Front with Hot Tub

Free minibar, in-room safe, desk, blackout curtains

Preferred Club Master Suite Ocean Front with Hot Tub

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King

Free minibar, in-room safe, desk, blackout curtains

Deluxe King

9.6 out of 10
Exceptional
(14 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Ocean View King

Free minibar, in-room safe, desk, blackout curtains

Deluxe Ocean View King

8.8 out of 10
Excellent
(11 reviews)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Ocean View King

Free minibar, in-room safe, desk, blackout curtains

Preferred Club Ocean View King

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Property grounds
Catalonia Riviera Maya Resort and Spa All Inclusive
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  • Pool
  • Spa pool
  • Breakfast included
4.0 out of 5, Very good, 1,115 reviews
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About the area

Puerto Aventuras

With a stay at Dreams Aventuras Riviera Maya - All Inclusive in Puerto Aventuras, you'll be 0.6 mi (0.9 km) from Puerto Aventuras Marina and 10.1 mi (16.3 km) from Xplor Theme Park. .This all-inclusive property is 10.6 mi (17.1 km) from Xcaret Eco Theme Park and 12.6 mi (20.3 km) from Akumal Ecological Center.

What's nearby

  • Dolphin Discovery - 11 min walk - 0.9 km
  • CEDAM Museum - 12 min walk - 1.0 km
  • Puerto Aventuras Marina - 14 min walk - 1.2 km
  • Oasis Beach - 14 min walk - 1.2 km
  • Puerto Aventuras Golf Club - 4 min drive - 1.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 65 min drive

Restaurants

  • ‪Las Brisas - ‬9 min walk
  • ‪El Abuelo - ‬9 min walk
  • ‪Bloved Restaurant & Lounge - ‬9 min walk
  • ‪The Market - ‬9 min drive
  • ‪Cafe Ole - ‬10 min walk

About this property

Dreams Aventuras Riviera Maya - All Inclusive

Dreams Aventuras Riviera Maya - All Inclusive offers 305 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Puerto Aventuras property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, a marina, complimentary bicycles, and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dreams Spa By Pevonia has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Make yourself at home in one of the 305 air-conditioned rooms featuring free minibar items and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at World Café, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Visit one of the 4 bars/lounges, 2 beach bars, and 2 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Aventuras? This property has 1646 square feet (153 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
World Café - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Seaside Grill - This restaurant serves dinner only. Open select days.
Portofino - This family restaurant specializes in Italian cuisine and serves dinner only. Open select days.
El Patio - This family restaurant specializes in Mexican cuisine and serves dinner only. Open select days.
Oceana - This restaurant specializes in seafood and serves breakfast, lunch, and dinner. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Oceana
  • Portofino
  • Seaside Grill
  • World Café

Things to do

  • 2 outdoor pools
  • 9-hole adjacent golf course
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle tours
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Paddleboard
  • Playground
  • Shopping
  • Snorkelling
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,646 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 7 floors
  • Banquet hall
  • Built in 1989
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and pet-sitting services are available

Children and extra beds

Children are welcome
Free rollaway/extra beds

Payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 15 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Puerto Aventuras
Dreams Puerto Aventuras
Dreams Puerto Aventuras All Inclusive
Dreams Puerto Aventuras All Inclusive Resort
Dreams Puerto Aventuras Resort
Dreams Puerto Aventuras Resort All Inclusive
Dreams Resort Puerto Aventuras
Puerto Aventuras All Inclusive
Puerto Aventuras Dreams
Puerto Aventuras Resort
Dreams Hotel Puerto Aventuras
Dreams Puerto Aventuras Hotel Puerto Aventuras
Sunscape Puerto Adventuras
Sunscape Puerto Aventuras Riviera
Dreams Puerto Aventuras Resort Spa All Inclusive

Dreams Aventuras Riviera Maya - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 356 out of 632 reviews
Rating 8 - Good. 142 out of 632 reviews
Rating 6 - Okay. 74 out of 632 reviews
Rating 4 - Poor. 32 out of 632 reviews
Rating 2 - Terrible. 28 out of 632 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was great, staff amazing, awesome beach, lots of activities, kids club huge bonus.
Stayed 7 nights in Jan 2026

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, room was clean and maintained during our stay. The evening restaurants can be tricky as they close for weddings, and don't take reservations - first come first serve. Which means wait times can be over an hour to get a table. Evening events were amazing, the fire show, the beach night movies, the evening music - something different each night in the lobby with a mixology bar.
Stayed 8 nights in Jan 2026

10/10 Excellent

Patrick, bluffton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, the employees are friendly, Roni the bellman helped my wife because she twisted her ankle on the trip to the hotel and he got her an ice pack. the concierge Miriam and Johnathan were helpful also.
Stayed 4 nights in Jan 2026

10/10 Excellent

Patricia Anne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely fantastic!!! The staff are amazing and go out of their way to ensure your stay is as perfect as possible. We would definitely stay at Dreams Adventuras again.
View from our balcony
Stayed 8 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2026

10/10 Excellent

Keelan Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing!
Stayed 6 nights in Jan 2026

10/10 Excellent

Chris, Nanaimo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very comfortable and spotless. All staff extremely helpful and very courteous.
Stayed 2 nights in Jan 2026

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was clean, well maintained, and offered numerous activities and amenities. Staff was incredibly friendly and helpful.
Stayed 5 nights in Jan 2026

10/10 Excellent

Roxanne Marie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff at Dreams Adventurous were amazing! Our room was always clean and well maintained. Can’t wait to go back!
Stayed 7 nights in Jan 2026

10/10 Excellent

MIRIAM

Travelled with family
Liked: Cleanliness, staff & service, amenities
El personal fue lo mejor del hotel, todos fueron extra amables, siempre con una sonrisa, la mejor actitud y dispuestos a ayudarte con cualquier cosa
Stayed 7 nights in Jan 2026

8/10 Good

Anastasia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall rating: 8/10 Overall, we had a pleasant and relaxing stay. Staff - 10/10 The staff is truly wonderful - everyone is kind, helpful, and genuinely tries their best. A very special thank you to our concierge Emilio - he was amazing and really made a difference during our stay. Food - 9/10 The food quality was very good, especially at the Preferred Club restaurants. We really enjoyed our breakfasts and lunches there, and the service was excellent. We only reduced one point because of the long waiting times for dinner. Most evenings we had to wait 45–60 minutes (or longer) to be seated, and the waiting lists made dining feel a bit inconvenient. Resort building & rooms - 8/10 The main downside for us was the condition of the resort itself. The building and rooms feel quite dated. We also noticed a sewer smell in the bathrooms and poor ventilation, especially in the mornings, which made the rooms feel less comfortable. Beach area The resort is located in a bay, and the water was very shallow with a muddy bottom, rocks, and seaweed. While it felt safe for small children, it wasn’t ideal for swimming, diving, or truly enjoying the Caribbean Sea. We didn’t get to experience the beautiful turquoise water we were hoping for.
Stayed 6 nights in Jan 2026

10/10 Excellent

Rachel

Stayed 4 nights in Dec 2025

10/10 Excellent

Sing

Liked: Cleanliness, amenities, property conditions & facilities
Erick - Pool attendant was excellent, friendly and service was great. Amenities, room and food were also very good. Unfortunately no shuttle to resort and had to pay over 300USD to get to resort.
Stayed 7 nights in Jan 2026

8/10 Good

David

Travelled with family
Liked: Cleanliness
The Staff was amazing, Henry in Concierge along with Francisco were very helpful. Francisco and Roman in Valet services were also very helpful. Our son dislocated his knee playing beach volleyball the first day and the whole staff did everything to make our stay better.
Stayed 6 nights in Dec 2025

10/10 Excellent

Jonathan

Stayed 4 nights in Jan 2026

10/10 Excellent

brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
yes..great service
Stayed 5 nights in Dec 2025

10/10 Excellent

Angela

Stayed 7 nights in Dec 2025

8/10 Good

Johanna

Stayed 6 nights in Dec 2025

8/10 Good

Roni

Travelled with family
Liked: Cleanliness, staff & service
We enjoyed our stay. The property felt a little dated and the food was average. Overall the staff were very friendly and accommodating. It could be difficult to get chairs at the beach and main pool although we went during a very high season.
Stayed 7 nights in Dec 2025

4/10 Poor

Megan

Travelled with family
It was quite expensive for not being on a real beach and some parts of the resort look neglected. We booked a room that could fit rollaway beds for our kids but they gave us a honeymoon suite that barely had enough room for one bed and the hot tub was broken. They changed it but it took the whole day and asking many times. We got offered two free tickets to the Tulum ruins if we sat through an hour long Hyatt Vacation Club presentation at a much nicer Dreams resort. We went to the presentation which turned out to be three hours long and ate up half our day and then they only gave us enough money for one ticket to the ruins. It’s our fault for falling for the scam, but it was definitely misrepresented. Positives were the food at the Mexican and Italian restaurants, plus the entertainment staff were nice to our kids.
Stayed 4 nights in Dec 2025

10/10 Excellent

Shirley

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful!
Stayed 6 nights in Dec 2025

10/10 Excellent

Robert J.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We thoroughly enjoyed our stay at Dreams Adventuras Riviera Maya for a Christmas vacation. We were treated very well and, even better, we were considered “preferred quests” with access to special areas of the resort with some extra perks. From the time we arrived to our departure, the staff was courteous, helpful, professional, and overall delightful to interact with. The room was very clean and well maintained. The restaurants were tastefully decorated with wonderful staff. The pools and hot tub were also well maintained. I recommend the hydro-therapy session in the spa and the Italian restaurant “Portofino.” I would highly recommend this resort in Maya Riviera the next time you visit Mexico. Special shout-out to our arrival agent Hernandez and our snorkeling trip advisor Victoria. In general, everyone is a pleasure to have met.
Stayed 4 nights in Dec 2025

10/10 Excellent

Shantoya Cassandra

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 5 nights in Dec 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very attentive
Stayed 4 nights in Dec 2025

6/10 Okay

Ruth

Travelled with family
Liked: Cleanliness
Needs a major upgrade- peeling paint, cracked sink , missing tiles etc On the flip side staff were lovely, helpful and friendly Food was mediocre at best so we ate away from the hotel a few times Pool and beach are great but not enough seating for all guests even including the preferred pool and reserved area- Cute entertainment team who gave it their all
Stayed 7 nights in Dec 2025