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The Sakala Resort Bali

5.0 star property

Photo gallery for The Sakala Resort Bali

Relax by the serene pool surrounded by lush gardens and a thatched-roof structure.
Property video
Relax in a stylishly appointed room with a large bed, modern headboard, and ambient lighting.
Stunning central courtyard with a reflective pool and beautiful architecture.
Enjoy refreshing cocktails at our beachfront bar with ocean views and comfortable wicker seating.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • Parking included

Explore the area

Map
Jalan Pratama 95, Tanjung Benoa, Nusa Dua, Bali, 80363
  • Tanjung Benoa Beach
    ‪5 min walk‬
  • Nusa Dua Beach
    ‪7 min drive‬
  • Jimbaran Beach
    ‪14 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Pool Access Suite

Relax in a spacious room with a sliding glass door leading to a pool area, a flat-screen TV, and a comfortable seating area.

Deluxe Pool Access Suite

8.0 out of 10
Very good
(1 review)
  • 63 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Two Bedroom Pool Villa

Relax in a stylish room with a seating area, flat-screen TV, and garden view.

Two Bedroom Pool Villa

10.0 out of 10
Exceptional
(2 reviews)
  • 287 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Lower Ground Room - No View

Relax in a spacious room with a large bed, flat-screen TV, and seating area overlooking a serene garden view.

Lower Ground Room - No View

  • 54 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Large Twin Bed

View all photos for Deluxe Pool View Suite

Relax on the balcony with a comfortable seating area overlooking the pool.

Deluxe Pool View Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Enjoy a room with a large window offering views of traditional architecture, two comfortable beds, a dining table, and a flat-screen TV.

Family Suite, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 125 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms, Balcony, Pool View

Overwater bungalows with thatched roofs blend traditional and modern design, surrounded by lush greenery and a clear blue pool.

Family Suite, 2 Bedrooms, Balcony, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 125 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Large Twin Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Suite

Relax in a spacious room with a large bed, flat-screen TV, and sliding glass door leading to a balcony.

Deluxe Suite

7.0 out of 10
Good
(4 reviews)
  • 63 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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4.3 out of 5, Excellent, (884)
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About the area

Nusa Dua

Located in Nusa Dua (Tanjung Benoa), The Sakala Resort Bali is within a 15-minute drive of Bali National Golf Club and Samuh Beach. .This beach resort is 3.4 mi (5.5 km) from Nusa Dua Beach and 7 mi (11.2 km) from Jimbaran Beach.
View more Resorts in Nusa DuaOpens in a new window

What's nearby

  • Tanjung Benoa Beach - 5 min walk - 0.4 km
  • Nusa Dua Beach - 7 min drive - 6.0 km
  • Jimbaran Beach - 14 min drive - 13.1 km
  • Benoa Harbour - 18 min drive - 17.6 km
  • Sanur Beach - 25 min drive - 25.3 km

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 26 min drive

Restaurants

  • ‪Sari Merta Segara Water Sports - ‬2 min drive
  • ‪Bumbu Bali Restaurant & Cooking School - ‬2 min drive
  • ‪Giorgio Italian Cuisine - ‬18 min walk
  • ‪Coco Bistro - ‬18 min walk
  • ‪Nagisa Japanese Restaurant - ‬19 min walk

About this property

The Sakala Resort Bali

Luxury resort on the beach, with 2 outdoor pools
The Sakala Resort Bali offers 261 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 42-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

Children under 5 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 261 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and bicycles to rent. Additional amenities at this resort include complimentary wireless internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 kilometers.
Enjoy international cuisine at Sakala Beach Club, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Visit one of the 4 bars/lounges, 2 beach bars, and 2 swim-up bars for a refreshing drink. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Nusa Dua? This resort has 6458 square feet (600 square meters) of space consisting of a conference center and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Sakala Beach Club - This beachfront restaurant specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
The Restaurant - Overlooking the garden, this buffet restaurant specializes in local and international cuisine and serves breakfast only. Open daily.
The Terrace - Overlooking the garden, this theme restaurant specializes in Indonesian cuisine and serves dinner only. Reservations are required. Open select days.
Pool Bar - This poolside bar specializes in international cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Pizza & Beach Bar - This beachfront theme restaurant specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Indonesian, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 5 kilometres
  • Free shopping centre shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 300,000 for adults and IDR 150,000 for children
  • 2 beach bars
  • 2 swim-up bars
  • 3 restaurants
  • 4 bars/lounges
  • Couples/private dining

Restaurants on site

  • Pizza & Beach Bar
  • Pool Bar
  • Sakala Beach Club
  • The Restaurant
  • The Terrace

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach yoga
  • Bicycle rentals
  • Bicycle storage
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Free beach club
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool (guest access)

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Pool gate
  • Pool toys
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre (6,458 square foot of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Free beach cabanas
  • Garden
  • In a nature reserve
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift
  • Low-height counter and sink
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property collects an IDR 500,000 deposit per night, per room. The listed general deposit is the maximum amount collected per stay.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 500000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 300000 for adults and IDR 150000 for children
  • Airport shuttle fee: IDR 465000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: IDR 465000 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Children under 5 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Chedi Sakala
Chedi Sakala Hotel
Chedi Sakala Hotel Nusa Dua
Chedi Sakala Nusa Dua
Sakala Chedi
Mantra Sakala Resort Beach Club Bali Nusa Dua
Sakala Resort Bali Nusa Dua
Mantra Sakala Beach Club Bali Nusa Dua
Mantra Sakala Beach Club Bali
Sakala Resort Bali
Sakala Bali Nusa Dua
Sakala Bali
Sakala Resort Bali All Suites Nusa Dua
Sakala Resort Bali All Suites
Sakala Bali All Suites Nusa Dua
Sakala Bali All Suites
Mantra Sakala Resort Beach Club Bali
The Sakala Resort Bali All Suites

The Sakala Resort Bali Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 250 out of 533 reviews
Rating 8 - Good. 168 out of 533 reviews
Rating 6 - Okay. 63 out of 533 reviews
Rating 4 - Poor. 28 out of 533 reviews
Rating 2 - Terrible. 24 out of 533 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very nice property and on the beach. Great place for families.
Stayed 2 nights in Jun 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Butch

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and staff were amazing...location of the hotel was unsatisfactory at best for travelers who want to explore or check out beautiful beaches. If you're a family just wanting pool time then this is a great pick. Massages, restaurants, and shopping are all a 10 minute walk away...the view from the pool was amazing but once you reach the beach you quickly realize there is nowhere to wonder. This is a jetstar airline hotel for pilots and stewardesses so a one night stay is perfect for that crowd. Overall, after 5 days we feel very relaxed but missed out on beautiful views and amazing beaches.
Stayed 5 nights in Mar 2025

8/10 Good

Yvonne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the resort is very clean and the beds are extremely comfortable with good sturdy pillows, enabling us to have a good sleep every night. Staff are also friendly and welcoming, kudos to Yani and team for always checking in on us. Our children practically had the whole pool to themselves every morning. Breakfast was okay and of a decent spread, though the taste and quality could be improved on. For shopping and dining options, there aren't much in the hood, so we took a Grab ride daily to look for more activities further down the street/ nearer to the city centre.
Stayed 3 nights in Mar 2025

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Resort
Stayed 5 nights in Mar 2025

10/10 Excellent

Ramon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay at the Sakala

he facilities were clean and the rooms were spacious and comfortable. The rooms were cleaned daily, and the mineral water bottles were replaced daily. The breakfast was fantastic with lots of choice in a pleasant atmosphere. The only negative is a meal served to my friend at the beach club restaurant, he did not like it. However, this experience was made up for later when we ate at the Indonesian restaurant, the food was excellent, but the best thing was Rini's service, with her kindness and sense of humor. Rini made our experience extraordinary.
Indonesian Restaurant at the Sakala
Stayed 3 nights in Feb 2025

8/10 Good

Suzanne, Abbotsford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with beach club. Terrace is a great restaurant and we were the only ones there. Great service.
Stayed 3 nights in Feb 2025

10/10 Excellent

Corrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow this Resort & the staff were absolutely AMAZING!! Our holiday at Sakala for my 40th birthday will be one we'll both fondly remember for a long time to come ❤ Every staff member we encountered was kind & helpful, they bent over backwards to create a beautiful stay for us both. We'd especially like to Thank Demmy & his breaky team, Novan, Wiri & his team & Ditya with the awesome barstaff! We met some really cool people who were staying there aswell and had the best neighbours ever!! 😀 Definitely recommend. See you all soon
Stayed 7 nights in Feb 2025

10/10 Excellent

George

Stayed 5 nights in Jan 2025

10/10 Excellent

Eleonora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all so friendly and accommodating. They were so good with our kids and engaging. Demmy and Tiua at breakfast so lovely. Loved the egg station chef Kuma who remembered my order of my omelette every morning. The two bedroom suite was cleaned beautifully and so big and comfortable to stay in. Definitely recommend this resort.
Stayed 10 nights in Dec 2024

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the 2 bedroom villa for our trip to Bali, the apartment was huge, very well maintained and had everything we needed and more, it came with a butler, ours was Yudi, he was fantastic, everything we needed he sorted immediately, he would WhatsApp us restaurant suggestions, tours and what was happening in the resort, we really couldn't have asked for more from him. This place is an ideal relaxation destination, was a couple hours from all the hustle and bustle of Bali but that suited us and taxis were so cheap it didn't matter. Would highly recommend this resort!

10/10 Excellent

Arpita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ambience
Stayed 2 nights in Oct 2024

10/10 Excellent

Sylvia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Chloe

Liked: Room comfort
Disliked: Cleanliness

Not quite 5*.

Personally I don’t feel this is the 5* resort that it advertised. We actually got Bali belly from eating at the beach club restaurant here and it never seemed to be addressed. We had an awful room to begin with that smelt like mold and the room was so cold but you couldn’t turn the AC off. I complained and so they did come to find us to move us to another room, but I just feel that the rooms aren’t the clean standard that you would find in Europe. There isn’t much around this hotel, and you have to book the shuttle bus in advance which sort of defeats the object of hopping over to the beach.
Stayed 4 nights in Sep 2024

8/10 Good

Ajinkya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Karmen

Stayed 6 nights in Aug 2024

8/10 Good

Mark, Brackley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, relaxing and a place to come if you want to escape the hustle and bustle. Food is excellent and the property is well maintained. The manager is approachable and ensures to provide guests with a great experience here. Thank you for our stay.
Stayed 2 nights in Aug 2024

8/10 Good

Johanan

Travelled with family
Liked: Staff & service, amenities
It was a lovely place to stay, loved the pool. Showers had grime in corners and needs proper cleaning. Kettle was leaking out and the replacement was the same. No proper bar fridge/fridge, thus was not able to store medication that needed to be kept in a fridge. Staff were friendly and helpful. Breakfast was great with plenty of choices and resonable price.
Stayed 7 nights in Jul 2024

10/10 Excellent

Kristy Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sakala Resort, what a beauty! Stunning rooms, stunning hotel! A special thanks to Demmy and his team, I celebrated my Birthday whilst staying at Sakala last week and wow! A special Birthday breakfast with singing staff, a cake with candles and the most amazing food. Come home later that evening to Happy Birthday written on our bed in Banana leaf and red roses, absolutely stunning! Demmy and his team made our stay spectacular and we cannot thank them enough. Bali truly is beautiful.
Stayed 5 nights in Aug 2024

10/10 Excellent

Tomoyuki, San Diego

Travelled with family
Disliked: Cleanliness, staff & service
The good things 1. The room of the hotel was clean and good. 2. There is a shuttle bus to the Bali collection shopping. The bad things: 1. The water of the swimming pool was so dirty and we could not swim. 2. The stuff members at the check-in counter didn’t explain about things in the hotel. 3. The staff members didn’t have enough hospitality attitude toward the guests.
Stayed 2 nights in Aug 2024

8/10 Good

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort staff was amazing and the breakfast had a great selection of both western style and Indonesian dishes.
Stayed 8 nights in Jul 2024

10/10 Excellent

Khadija

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, the staff and the villa!
Stayed 4 nights in Jul 2024

2/10 Terrible

Reem

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Consider somewhere else

The room was full of insects and not clean. My son after sitting on the sofa started itching and once they took the cover out and replaced it with regular sheets he was able to sit.It’s a shame because it could be better. The beautiful details around the facility suggest it may had better days.I left after one night and lost my non- refundable payment. If you are booking this hotel don’t pay up in advance. There are many beautiful hotels in Bali with true Bali hospitality ,this is not one of them. The breakfast was ok, the overall stay for one night was not comfortable. I have requested that they pay attention to my complaints ( waited in the first night 3 hrs with back and forth msgs but saw the manager the following morning around 10 or 11)I also requested that they make sure it does not happen to someone else. I have suggested that they refund my payment because it will just assure me they are willing to make changes. The manager refused as it is policy. To me it only means they can’t do real changes.
Dirty counter
Ant on my shirt just minutes of the t shirt laying there
Dirty cupboard
Dirty bathroom
Stayed 4 nights in Jul 2024

10/10 Excellent

Bernadette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the BEST time at Sakala Resort! It was on a beautiful property with great sunrise and sunset views. The resort owns a beachfront property across the street where they have nightly events, a restaurant and pool with a bar. The breakfast buffet offers western food and delicious classic Balinese dishes. My room was beautiful, and the bed was soooo comfortable! The room was a long walk from the lobby though. The staff at Sakala were the most AMAZING part!!! Guest Experience Manager Demmy made excellent suggestions and always made sure me and my family were happy. The best egg chef, Comme (I hope I spelled that right) was a sweet touch to my mornings! Now my Girl, Yani! She had JUST started working there when we met and she made my birthday soooo special!!!! She was the epitome of Balinese kindness culture and I love her! That’s right. I love her lol. Stay at Sakala if you wanna stay in Nusa Dua! You won’t be sorry!
Stayed 10 nights in Jul 2024