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The Sakala Resort Bali

5.0 star property

Photo gallery for The Sakala Resort Bali

Front of property
Property video
Food and drink
Point of interest
2 outdoor pools, open 6:00 AM to 7:00 PM, free pool cabanas

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Jalan Pratama 95, Tanjung Benoa, Nusa Dua, Bali, 80363
  • Place, Tanjung Benoa Beach
    ‪5 min walk‬
  • Place, Chinese Buddhist Temple
    ‪6 min walk‬
  • Place, Moon Cot Sari Turtle Farm
    ‪3 min drive‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Suite With Pool Access

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Suite With Pool Access

  • Sleeps 2

View all photos for Deluxe Suite With Pool View

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Suite With Pool View

  • Sleeps 2

View all photos for Lower Ground Room With No View

Premium bedding, down duvets, pillow-top beds, in-room safe

Lower Ground Room With No View

  • Sleeps 2

View all photos for Deluxe Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Suite

7.0 out of 10
Good
(4 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Pool Access Suite

Deluxe Pool Access Suite

Deluxe Pool Access Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Two Bedroom Pool Villa

Two Bedroom Pool Villa | Living area

Two Bedroom Pool Villa

10.0 out of 10
Exceptional
(2 reviews)
  • 287 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Pool View Suite

Deluxe Pool View Suite | Terrace/patio

Deluxe Pool View Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Lower Ground Room - No View

Lower Ground Room - No View

Lower Ground Room - No View

7.6 out of 10
Good
(4 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Large Single Bed

View all photos for Family Suite, 2 Bedrooms

42-inch LED TV with cable channels, toys

Family Suite, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 125 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Two Bedroom Pool Villas

Premium bedding, down duvets, pillow-top beds, in-room safe

Two Bedroom Pool Villas

  • Sleeps 4

View all photos for Family Suite, 2 Bedrooms, Balcony, Pool View

Family Suite, 2 Bedrooms, Balcony, Pool View

Family Suite, 2 Bedrooms, Balcony, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 125 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Large Single Bed and 1 Large Single Sofa Bed

View all photos for Two Bedroom Family Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Two Bedroom Family Suite

  • Sleeps 4

View all photos for Two-Bedroom Suite With Pool View

Premium bedding, down duvets, pillow-top beds, in-room safe

Two-Bedroom Suite With Pool View

  • Sleeps 4

View all photos for Deluxe Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Suite

  • Sleeps 2

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About the area

Nusa Dua

Located in Nusa Dua (Tanjung Benoa), The Sakala Resort Bali is within a 15-minute drive of Bali National Golf Club and Samuh Beach. .This beach resort is 3.4 mi (5.5 km) from Nusa Dua Beach and 7 mi (11.2 km) from Jimbaran Beach.
View more Resorts in Nusa DuaOpens in a new window

What's nearby

  • Tanjung Benoa Beach - 5 min walk - 0.4 km
  • Chinese Buddhist Temple - 6 min walk - 0.6 km
  • Wibisana Marine Adventures - 18 min walk - 1.5 km
  • Moon Cot Sari Turtle Farm - 3 min drive - 0.7 km
  • Sanur Beach - 39 min drive - 26.0 km

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 26 min drive

Restaurants

  • ‪Pinisi House + Depinisi Kopi - ‬12 min walk
  • ‪Batan Bekul - ‬10 min walk
  • ‪BumbuBali - ‬11 min walk
  • ‪Kecak bali Restaurant - ‬11 min walk
  • ‪Glaze Bali - ‬10 min walk

About this property

The Sakala Resort Bali

Luxury resort on the beach, with 2 outdoor pools
The Sakala Resort Bali offers 261 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 42-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a health club, and a steam room.

Children under 5 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 5 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wellness SPA has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 261 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a health club, and a waterslide. Additional amenities at this resort include complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 kilometers.
Enjoy international cuisine at Sakala Beach Club, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Visit one of the 4 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Nusa Dua? This resort has 6458 square feet (600 square meters) of space consisting of a conference center and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Sakala Beach Club - This beachfront restaurant specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
The Restaurant - Overlooking the garden, this buffet restaurant specializes in local and international cuisine and serves breakfast only. Open daily.
The Terrace - Overlooking the garden, this theme restaurant specializes in Indonesian cuisine and serves dinner only. Reservations are required. Open select days.
Sachi - Japanese cuisine - This poolside theme restaurant specializes in international cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Pizza & Beach Bar - This beachfront theme restaurant specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at The Sakala Resort Bali are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (all beverages included)

Water activities

Kayaking
Rowing/canoeing

Land activities

Bicycling
Fitness facilities
Kids club

Lessons/classes/games

Water fitness

Entertainment

Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 5 kilometres
  • Free shopping centre shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: IDR 460,000 for adults and IDR 300,000 for children
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 4 bars/lounges
  • 6 restaurants
  • Couples/private dining

Restaurants on site

  • Pizza & Beach Bar
  • Sachi - Japanese cuisine
  • Sakala Beach Club
  • The Restaurant
  • The Terrace

Things to do

  • 2 outdoor pools
  • Beach yoga
  • Bicycle rentals
  • Bicycle storage
  • Canoeing
  • Children's pool
  • Cooking classes
  • Designer stores
  • Evening entertainment
  • Free beach club
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Motor boating
  • Paddleboard
  • Parasailing
  • Personal motorised watercraft
  • Steam room
  • Water skiing
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Pool toys
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre (6,458 square foot of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in room
  • Front entrance ramp
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Magnifying mirror
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 3 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools
This property collects an IDR 500,000 deposit per night, per room. The listed general deposit is the maximum amount collected per stay.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 500000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 460000 for adults and IDR 300000 for children
  • Airport shuttle fee: IDR 465000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: IDR 465000 (one-way), (up to 12 years old)
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Guests under 5 years old are not allowed in the health club or fitness facility, while guests under 5 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision

Property is also known as

Chedi Sakala
Chedi Sakala Hotel
Chedi Sakala Hotel Nusa Dua
Chedi Sakala Nusa Dua
Sakala Chedi
Mantra Sakala Resort Beach Club Bali Nusa Dua
Sakala Resort Bali Nusa Dua
Mantra Sakala Beach Club Bali Nusa Dua
Mantra Sakala Beach Club Bali
Sakala Resort Bali
Sakala Bali Nusa Dua
Sakala Bali
Sakala Resort Bali All Suites Nusa Dua
Sakala Resort Bali All Suites
Sakala Bali All Suites Nusa Dua
Sakala Bali All Suites
Mantra Sakala Resort Beach Club Bali
The Sakala Resort Bali All Suites

The Sakala Resort Bali Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 281 out of 581 reviews
Rating 8 - Good. 178 out of 581 reviews
Rating 6 - Okay. 68 out of 581 reviews
Rating 4 - Poor. 29 out of 581 reviews
Rating 2 - Terrible. 25 out of 581 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were always nice and accommodating. Breakfast had a wide variety of western and Balinese foods. Our only issue with the hotel is we had to walk around 10 minutes to get to our room from reception.
Stayed 4 nights in Jan 2026

8/10 Good

Jimmy

Stayed 3 nights in Oct 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facilities and friendly staff. Breakfast is amazing, options for everyone.
Stayed 4 nights in Oct 2025

10/10 Excellent

Omar

Stayed 2 nights in Sep 2025

6/10 Okay

Debra Kim

Liked: Staff & service
Amazing breakfast. Not many options at the beach club for food, lots of things unavailable. Rooms are a little old. Overall average
Stayed 2 nights in Oct 2025

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at the Sakala - rooms were very clean, choice and food at restaurants was great, including the very extensive breakfast buffet! The basement rooms do have dehumidifiers in and can smell a bit damp, which was fine for a few days stay but may be worth upgrading for longer. Staff were all super attentive and friendly - would recommend to others!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Khamit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really perfect. Big room with pool access..staff without exception are amazing and helpful..room service was good , and the food in the all restaurants & the pool bar are mouthwatering and very tasty. It was really a good choice to choose this hotel . Thanks to everyone who makes me feel so special.
Stayed 7 nights in Sep 2025

10/10 Excellent

Donell

Stayed 4 nights in Sep 2025

10/10 Excellent

raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is huge and beautiful. The staff is great and restaurant options were very good. The only thing I was disappointed with was the beach was dirty and there were boats everywhere. Really making it an eye sore.
Stayed 3 nights in Sep 2025

10/10 Excellent

AJAY, COLONIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT , CLEAN AND WONDERFULL STAFF AND WAS SURPRISED WITH INDIA FOOD COUNTER AT BREAKFAST AND THE CHEFF WAS FANTASTIC COOK
Stayed 6 nights in Sep 2025

10/10 Excellent

Teresita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Aug 2025

10/10 Excellent

Teresita P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness
Stayed 8 nights in Aug 2025

10/10 Excellent

Karman, surprise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Travelled with family
The room was very spacious but swimming pool wasn’t clean as we found dead bird, leaves all over the pool. So had to use other side of the pool which was overcrowded as it’s a bit small for the amount of people.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the Buffet breakfast and beach bar. We enjoyed spending time at the beach club. We liked the room and its overall size and design. Our tv had very poor reception and was difficult to operate and access the stations. During a degustation Indonesian dinner we were given an Arak cocktail. Both my partner and I felt sick very shortly after having a few sips of the cocktail so we did not contiue drinking it. My partner very quickly started to feel very unwell and we left to return to our room befor eth eend of the meal. My partner became violently sick and nautious, vomitting throughout the night, resulting in a doctor and nursaes called to the room to provide IV antibiotics and other treatments. The doctor said we probably had a bad reaction to Arak as we had never had it before and our systems could not tolerate it at even the smallest amount. Our last day at the hotel was not so good as my partner still felt drained, tired and a little unwell. Unfortunately, it meant that our final 24 hours at the hotel was a very challenging time. We do not feel that the hotel should provide Arak to people eho have never had it before as they may have a similar reaction to the two of us.
Stayed 4 nights in Aug 2025

2/10 Terrible

Waqas

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately, our stay at Sakala was a disappointment, so much so that we decided to leave early without a refund of any sort to salvage our vacation. First of all, there was construction happening next to the resort which Expedia nor the resort told us anything about. Every day between 7:30-8am they would start with hammer drills and that would go on all day. As someone who works remotely and was partially working on my vacation, I was sleeping late at night and was getting woken up every morning from the noise. The noise was quite simply unbearable, even if I was not sleeping, you go to a place like Bali for the peace and quiet, not for a property demolition going on and waking up to that noise every day. Our room was infested with aunts when we checked in. We informed the property but they told us that they don't have any other room available. Then they started spraying very strong pesticides while we were still present in the property but even that did not take care of the aunt infestation completely. The property is literally falling apart. I am sure this was a great property once but it has been run down and not very well maintained. Door handles were falling off, shower pressure was non-existent, internet speed was barely between 2-3 Mbps and it was disconnecting frequently. For the staff, some were lovely and some absolutely rude and inconsiderate, not caring about the DND sign either. Expedia support, 0 stars. No help and no follow up for days.
Stayed 20 nights in Jul 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a pool villa room. The kids had their own level including kitchen loungeroom. Was fab. Staff were so friendly and helpful.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Praneel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

8/10 Good

Gary, Leeds

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok for what was required
Stayed 7 nights in Jun 2025

10/10 Excellent

Megan, DAVENPORT

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was very pretty. Staff was great. Spa (when they got you in) was amazing. The pool area was well put together, but easy to get lost in. The beach club across the street has another pool with pool bar and a restaurant. There's security to assist in crossing the street which was nice.
Stayed 6 nights in Jun 2025

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very nice property and on the beach. Great place for families.
Stayed 2 nights in Jun 2025