Book Officer Station hotels

The staff at this hotel need some basic customer service training. Young girl wearing glasses on reception continued working on her computer while we waited for a simple greeting and you could tell it was an effort for her to check us in. The lady with henna tattoos on departure was also rude and unfriendly. Hotel otherwise was nice.

The Family room we stayed in, needs a good revamp.

Good service

Greeted by manager who took lots of time to make recommendations for places to visit around Melbourne. The apartment was clean and well cared for. Met all of our expectations! Highly recommend.

It was an okay stay. There was an ant problem which the owners dropped off spray on the second day within 30 mins. There were other things. Overall 3 stars.

From the start of our stay, everything went so smooth. The check in process and the communication with the host was quick and responsive. The house was super clean and all amenities were functional. What we really surprised us was how much care the host put in the house. The pantry was full of extras that I have never seen in any rental properties. From the ample dishwashing liquid, laundry detergents, Softners, Rice cooker, blender, full kitchen utensils. Everything you can think of and need is at the property. Would definitely recommend and will definitely be a return customerThanks Liz for making our stay so memorable.