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Skotel Alpine Resort

3.5 star property

Photo gallery for Skotel Alpine Resort

Lounge
Ngauruhoe Room
Room 211
Front of property
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Gym

Explore the area

View map
Whakapapa Village, SH 48, Nagauruhoe Place Mt Ruapehu, Tongariro National Park, 3951
  • Place, Tongariro National Park
    ‪1 min walk‬
  • Place, Tongariro National Park Whakapapa Visitor Centre
    ‪2 min walk‬
  • Place, Lower Tama Lake
    ‪18 min walk‬

Room options

View all photos for Ngauruhoe Room

Individually decorated, individually furnished, free WiFi, bed sheets

Ngauruhoe Room

  • Sleeps 3

View all photos for Ruapehu Room

Individually decorated, individually furnished, free WiFi, bed sheets

Ruapehu Room

  • Sleeps 3

View all photos for Tongariro Room

Individually decorated, individually furnished, free WiFi, bed sheets

Tongariro Room

  • Sleeps 3

View all photos for Backpacker Bunk Room with Shared Bathroom

Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Bunk Room with Shared Bathroom

  • Sleeps 3

View all photos for Standard Queen Room

Individually decorated, individually furnished, free WiFi, bed sheets

Standard Queen Room

  • Sleeps 2

View all photos for Cabin

Individually decorated, individually furnished, free WiFi, bed sheets

Cabin

  • Sleeps 6

View all photos for Family Room

Family Room

Family Room

9.0 out of 10
Wonderful
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Ngauruhoe Room

Ngauruhoe Room

Ngauruhoe Room

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Ruapehu Room

Individually decorated, individually furnished, free WiFi, bed sheets

Ruapehu Room

8.6 out of 10
Excellent
(10 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Tongariro Room

Tongariro Room

Tongariro Room

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Cabin

Cabin

Cabin

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 2 Single Bunk Beds

View all photos for Backpacker Queen En-suite

Backpacker Queen En-suite

Backpacker Queen En-suite

8.0 out of 10
Very good
(3 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Room

Queen Room

Queen Room

8.0 out of 10
Very good
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Backpacker Bunk - Shared Bathroom

Backpacker Bunk - Shared Bathroom

Backpacker Bunk - Shared Bathroom

8.6 out of 10
Excellent
(7 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Single Bunk Bed

View all photos for Superior Queen Room

Individually decorated, individually furnished, free WiFi, bed sheets

Superior Queen Room

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Backpacker, Shared bathroom

Family Backpacker, Shared bathroom

Family Backpacker, Shared bathroom

8.0 out of 10
Very good
(1 review)
  • 8 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bunk Bed

View all photos for Standard Queen Room

Standard Queen Room

Standard Queen Room

7.8 out of 10
Good
(8 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Backpacker Double, Shared Bathroom

Backpacker Double, Shared Bathroom

Backpacker Double, Shared Bathroom

8.6 out of 10
Excellent
(9 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Backpacker Family Room with Shared Bathroom

Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Family Room with Shared Bathroom

  • Sleeps 5

View all photos for Backpacker Queen Room With Ensuite

Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Queen Room With Ensuite

  • Sleeps 2

View all photos for Backpacker Double Room With Shared Bathroom

Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Double Room With Shared Bathroom

  • Sleeps 2

View all photos for Queen Room

Individually decorated, individually furnished, free WiFi, bed sheets

Queen Room

  • Sleeps 2

View all photos for Whanau Backpacker Room

Whanau Backpacker Room

Whanau Backpacker Room

  • Garden view
  • 14 sq m
  • 1 bedroom
  • Sleeps 10
  • 2 Queen Beds, 1 Single Bunk Bed and 1 Double Bunk Bed

View all photos for Room 211

Room 211

Room 211

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • Garden view
  • 47 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Single Bunk Beds

King Room

  • Sleeps 2

Family Suite

  • Sleeps 8

Room 211

  • Sleeps 2

Queen Room with View

  • Sleeps 2

Family Room with Shared Bathroom

  • Sleeps 7

View all photos for Superior Queen Room

Individually decorated, individually furnished, free WiFi, bed sheets

Superior Queen Room

  • Sleeps 2

View all photos for Family Room

Individually decorated, individually furnished, free WiFi, bed sheets

Family Room

  • Sleeps 4

Similar properties

Reception
The Park Hotel Ruapehu
National Park Village
  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.1 out of 5, Very good, 1,000 reviews
The price is NZ$145
includes taxes & fees
26 Apr - 27 Apr
The Park Hotel Ruapehu

About the area

Whakapapa

With a stay at Skotel Alpine Resort in Whakapapa, you'll be in the historical district, a 4-minute walk from Tongariro National Park Whakapapa Visitor Centre and a 1-minute drive from Taranaki Falls. .This family-friendly hotel is 0.8 mi (1.3 km) from Lower Tama Lake and 3.9 mi (6.3 km) from Tongariro National Park.

What's nearby

  • Tongariro National Park - 1 min walk - 0.0 km
  • Tongariro National Park Whakapapa Visitor Centre - 2 min walk - 0.2 km
  • Lower Tama Lake - 18 min walk - 1.5 km
  • Whakapapa Ski Area - 5 min drive - 6.5 km
  • Turoa Ski Area - 55 min drive - 85.0 km

Getting around

  • Taupō Airport (TUO) - 76 min drive

Restaurants

  • ‪Tussock Bar and Restaurant - ‬6 min walk
  • ‪Lorenz's Bar And Cafe Ruapehu - ‬7 min drive
  • ‪Ma & Mel’s Coffee Cart - ‬6 min walk
  • Knoll Ridge Cafe
  • ‪The Terrace - ‬2 min walk

About this property

Skotel Alpine Resort

Skotel Alpine Resort offers 48 accommodations. Flat-screen televisions are featured in guestrooms. This Whakapapa hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 48 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected.
Take advantage of recreational opportunities offered, including a hot tub, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and ski storage.
You can enjoy a meal at the restaurant serving the guests of Skotel Alpine Resort, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include luggage storage, laundry facilities, and a library. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Skotel Alpine Resort has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: NZD 27 to 30 for adults and NZD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Library
  • Piano
  • Sauna
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's toys
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • No lift
  • Thin carpet in public areas

More

  • 2 floors
  • 6 buildings
  • Built in 1986
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Entertainment

  • Flat-screen TV

More

  • Heating

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Friday, Saturday, and Sunday:
  • Full-service spa
  • Sauna
  • Hot tub

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 27 to 30 for adults, and NZD 15 to 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Skotel Alpine Backpackers
Skotel Alpine Resort Hotel & Backpackers
Skotel Alpine Resort Hotel & Backpackers Whakapapa
Skotel Alpine Resort Whakapapa
Skotel Alpine Resort
Skotel Alpine Whakapapa
Skotel Alpine
Skotel Alpine Hotel Whakapapa Village
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Tongariro National Park
Skotel Alpine Resort Hotel Backpackers
Skotel Alpine Resort Hotel
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Resort Hotel Tongariro National Park

Skotel Alpine Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 329 out of 836 reviews
Rating 8 - Good. 343 out of 836 reviews
Rating 6 - Okay. 116 out of 836 reviews
Rating 4 - Poor. 35 out of 836 reviews
Rating 2 - Terrible. 13 out of 836 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rustic, national park lodge. Perfect for outdoor orriented travelers looking for a clean room, friendly staff and quality food in an ideal location.
Stayed 2 nights in Jan 2026

8/10 Good

Irene

Travelled with partner
Liked: Cleanliness, staff & service
The rooms were very noisy. Apart from that everything was fine.
Stayed 1 night in Jan 2026

8/10 Good

Harrison

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Helpful staff and good restaurant on site. The room was clean, albeit super hot and there was no fan or air con. The kitchen is small considering the size of the site but had most things one would need.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities
Best location, perfect rooms
Stayed 8 nights in Dec 2025

4/10 Poor

Anjana

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Check in was good. Bar staff was good. Restaurant was terrible. Most food choices were gone. They charged $2 for Tabasco Restaurant staff was very rude I requested if I can wait for a better table. I was told take the table that was offered, otherwise there are other takers I am sure if there were other options in the area no one would eat there. Couple of other tables hardly ate what they ordered. Really good location. Truly sad the way it’s being managed
Stayed 1 night in Dec 2025

8/10 Good

Clayton

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Guests be warned. If reception staff misplace your room key on check out. Check your credit card transaction to see the hotel hasn't charged your card $50 for a lost key.
Stayed 1 night in Nov 2025

10/10 Excellent

Brandon

Stayed 2 nights in Dec 2025

2/10 Terrible

Shuang

Liked: Cleanliness, amenities, property conditions & facilities
Room is pretty good (great location, price is reasonable, and room is very clean). Major problem: the café is a scam. The food is wildly overpriced and bearly edible, e.g., the $30 “meat-lover” pizza had almost no meat and was basically just BBQ sauce sprinkled all over the crust. They also charge my 13 yo son for adult price breakfast ($30 for some toast and butter).
Stayed 1 night in Nov 2025

10/10 Excellent

Brenda Bland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were the last ones in the hot tub for the day and it was not clean at all
Stayed 1 night in Nov 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location, location! Not much else around.
View from our room
Stayed 3 nights in Oct 2025

10/10 Excellent

nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were most helpful at the front desk and restaurant.
Stayed 3 nights in Oct 2025

8/10 Good

LJ

Stayed 5 nights in Jul 2025

6/10 Okay

Francina

Travelled with family
Liked: Cleanliness
Exterior looked in need of some TLC. We stayed in a Backpacker Queen with Ensuite. Room was well worn and dated though cleverly decorated, clean, comfortable and warm. It had everything we needed and was room enough for both of us. We spent time in the Bar Lounge, a wonderful place to relax and enjoy the views after a day of travelling. And we enjoyed pizza ordered through the bar - it was delicious and arrived much quicker than expected. Staff were friendly and willing, and the hotel definitely has the alpine village vibe. We enjoyed our stay and would have given more stars had the superficial aspects of the hotel been of a higher standard - if you are like us and those things don't bother you, then you won't be disappointed.
Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the National park trails.
Stayed 2 nights in Oct 2025

10/10 Excellent

Priyanka

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Misty

Liked: Cleanliness, staff & service
Check in was easy.
Stayed 4 nights in Sep 2025

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

cristine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great stay. Tyson at the front desk was so helpful. Close to the mountain and waterfall hikes.
Stayed 1 night in Oct 2025

10/10 Excellent

Keith

Stayed 1 night in Sep 2025

8/10 Good

Ian

Disliked: Staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Diego

Travelled with partner
Liked: Staff & service
Quite old. But really good food. The staff was young and really friendly
Stayed 3 nights in Sep 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We liked our stay. We got to the motel bit early, but we still couldn’t get into our room till 3pm.
Stayed 2 nights in Sep 2025

10/10 Excellent

JOB, Manurewa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service
We really enjoyed our stay! A great place for families
Stayed 3 nights in Sep 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service
👍
Stayed 2 nights in Sep 2025