Located in Cairns (Cairns Central Business District), Cairns Plaza Hotel is steps from Cairns Esplanade and a 3-minute drive from Reef Fleet Terminal. .This hotel is 0.2 mi (0.3 km) from Cairns Private Hospital and 0.3 mi (0.5 km) from Cairns Base Hospital.
What's nearby
Cairns Esplanade - 1 min walk - 0.0 km
Cairns Night Markets - 9 min walk - 0.8 km
Esplanade Lagoon - 9 min walk - 0.8 km
Cairns Central Shopping Centre - 13 min walk - 1.1 km
Cairns Marlin Marina - 13 min walk - 1.1 km
Getting around
Cairns Station - 20 min walk
Cairns Intl. Airport (CNS) - 7 min drive
Restaurants
Muddy's Cafe - 1 min walk
Atrium - 4 min walk
Moku Bar + Grill - 8 min walk
Villa Romana - 7 min walk
La Pizza - 8 min walk
About this property
Cairns Plaza Hotel
Cairns Plaza Hotel offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access.
Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Limited on-site self parking
Things to do
Outdoor pool
Family friendly
Cot (surcharge)
In-room refrigerator
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
More
1 building
6 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Cot (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
TV
Food and drink
Coffee/tea maker
Electric kettle
Refrigerator
More
Air conditioning
Connecting rooms available
Desk
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 42.0 per stay
Cribs (infant beds) are available for AUD 16.0 per stay
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 100.00 per stay
We have included all charges provided to us by the property.
Optional extras
Crib (infant bed) fee: AUD 16.0 per stay
Rollaway bed fee: AUD 42.0 per stay
Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Property is also known as
Cairns Plaza
Cairns Plaza Hotel
Cairns Plaza Hotel Hotel
Cairns Plaza Hotel Cairns
Cairns Plaza Hotel Hotel Cairns
Cairns Plaza Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 654 out of 1001 reviews
10 - Excellent
654
Rating 8 - Good. 297 out of 1001 reviews
8 - Good
297
Rating 6 - Okay. 34 out of 1001 reviews
6 - Okay
34
Rating 4 - Poor. 9 out of 1001 reviews
4 - Poor
9
Rating 2 - Terrible. 7 out of 1001 reviews
2 - Terrible
7
9.4/10
Cleanliness
9.6/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
Reviews
8/10 Good
Samuel
13 Jan 2026
Samuel
Stayed 4 nights in Jan 2026
10/10 Excellent
Sandeep
Travelled with family
10 Jan 2026
Liked: Cleanliness, staff & service, amenities
Great location, spacious and clean...super areas for food and drinks ...walking distance most
Sandeep
Stayed 3 nights in Jan 2026
8/10 Good
Hailin, Kirkland
Travelled with family
9 Jan 2026
Liked: Cleanliness, staff & service
The hotel building is small but our room is quite spacious. Room is also kept very clean. We can see partial ocean view but that's fine. The hotel is not at the center of everything but close enough. I'd say it's a very nice 3-star hotel. However one thing I don't quite understand is its price. It's lower than the neighbouring 5-star hotels' but by just a little bit. How bad do those hotels need to be, to be priced similarly? I think this hotel definitely benefits a lot from the unusually high review scores. At least they won the business from me. But when I looked at the nearby shinny brand new Crystalbrook hotels and Double Tree, I did regret.
One thing good about the Plaza hotel is that it has self-service laundry. However it was less useful than I expected. There are only two washers and two dryers. When there's someone ahead of you, you need to allocateore time for completing the task. It's OK, but the hotel also has the policy of closing the laundry at 10pm. On the last day of our stay this policy brought us headache. We accumulated quite some clothes to wash and dry, say two loads. We started task right after dinner. However due to one set of machines is used by others, our second load didn't get the chance. The staff refused to extend the hours citing security reasons. I understand and respect that, but just wanted everyone who wants to use their laundry to ne aware, that it might not be as convenient as you would think.
Very clean room, very helpful staff, great to have a laundry as we got caught in a storm and managed to dry all our clothes. Staff very helpful with information on what to see in the areaand where to eat
Jane
Stayed 3 nights in Dec 2025
8/10 Good
Yi
Travelled with family
29 Dec 2025
Liked: Cleanliness, staff & service, amenities
The location of this hotel is perfect. Walking distance to all attractions. All of the staff are very friendly. Very satisfied with my booking.
The staff were really amazing, pleasant, professional, friendly and so very helpful with tour information and general directions! Best ambassadors for a property we have encountered on our Australian holiday! In addition the condition and location of the property were great.
Great location next to seafront and Muddies for sunrise breakfast
Robert
Stayed 1 night in Nov 2025
6/10 Okay
David
Travelled with family
23 Oct 2025
Liked: Staff & service
Disliked: Property conditions & facilities
The shower was terrible, no water pressure. The rooms are not sound proofed. We could hear the bathroom of the room above us being used. The staff were very friendly, and it was nice to have the room serviced daily. We had no trouble with car parking even though there were not many spaces. Location was great, close enough to walk everywhere.
The room was clean and comfortable and a very good service was done after our first night. Staff were friendly and helpful. The handy location and great view from our balcony were welcome.