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Cleveland Marriott Downtown at Key Tower

4.0 star property

Photo gallery for Cleveland Marriott Downtown at Key Tower

3 restaurants, breakfast, lunch, dinner served; American cuisine
Lounge
Meeting facility
Body treatments, deep-tissue massages, body wraps, body scrubs, facials
Coffee shop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service

Explore the area

View map
1360 West Mall Drive, Cleveland, OH, 44114
  • JACK Cleveland Casino
    ‪5 min walk‬
  • Huntington Bank Field
    ‪8 min walk‬
  • Rock and Roll Hall of Fame
    ‪11 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪19 min drive‬

Room options

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living room

Suite, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Presidential Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed

Club Studio Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Double Beds (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds (Hearing Accessible)

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking, Lake View

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 King Bed, Non Smoking, Lake View

10.0 out of 10
Exceptional
(5 reviews)
  • 22 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Club Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking, Corner (Lake View)

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 King Bed, Non Smoking, Corner (Lake View)

8.0 out of 10
Very good
(7 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(20 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Lake View (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 King Bed, Lake View (Hearing Accessible)

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking, Lake View

1 bedroom, premium bedding, in-room safe, desk

Club Room, 2 Double Beds, Non Smoking, Lake View

9.4 out of 10
Exceptional
(10 reviews)
  • 22 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Corner

8.8 out of 10
Excellent
(12 reviews)
  • 22 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 Double Bed, Non Smoking, Corner

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 Double Bed, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed, Non Smoking, Corner

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 Double Bed, Non Smoking, Corner

  • City view
  • Sleeps 3
  • 1 Double Bed

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About the area

Cleveland

A stay at Cleveland Marriott Downtown at Key Tower places you in the heart of Cleveland, within a 15-minute walk of Huntington Bank Field and Rock and Roll Hall of Fame. .This spa hotel is 0.3 mi (0.5 km) from Huntington Convention Center of Cleveland and 0.3 mi (0.5 km) from JACK Cleveland Casino.

What's nearby

  • Huntington Convention Center of Cleveland - 3 min walk - 0.3 km
  • JACK Cleveland Casino - 5 min walk - 0.4 km
  • Huntington Bank Field - 8 min walk - 0.7 km
  • Rock and Roll Hall of Fame - 11 min walk - 1.0 km
  • Progressive Field - 11 min walk - 1.0 km

Getting around

  • Tower City-Public Square Station - 10 min walk
  • Cleveland Station - 14 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪Jack Cleveland Casino - ‬6 min walk
  • ‪The Arcade - ‬7 min walk
  • ‪Rosie & Rocco's - ‬6 min walk
  • ‪Jake's - ‬5 min walk
  • ‪Chipotle Mexican Grill - ‬5 min walk

About this property

Cleveland Marriott Downtown at Key Tower

Hotel with 3 restaurants, a short walk to JACK Cleveland Casino
Cleveland Marriott Downtown at Key Tower offers 400 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. This Cleveland hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge.

Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is open select days.
Make yourself at home in one of the 400 guestrooms. Wireless internet access (surcharge) is available to keep you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Greatroom, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Planning an event in Cleveland? This hotel has 17918 square feet (1665 square meters) of space consisting of conference space and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Greatroom - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Marble Room Sushi - This restaurant specializes in sushi and serves brunch and dinner. Open daily.
Il Venetian - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Open select days.
Savour Coffee and Creatio - Onsite coffee shop. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 25.99 per day)
  • Covered valet parking on site (USD 48 per day; includes in/out privileges)

Food and drink

  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Greatroom
  • Il Venetian
  • Marble Room Sushi
  • Savour Coffee and Creatio

Things to do

  • Fitness classes
  • Full-service spa
  • Health club

Family friendly

  • Free cot
  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 15 meeting rooms
  • 17,918 square feet of conference space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Full-service spa

  • 5 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1991
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Covered self parking fee: USD 25.99 per day
  • Covered valet parking fee: USD 48.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Marriott Downtown Key Center
Key Marriott
Marriott Key
Marriott Key Hotel
Marriott Key Hotel Cleveland Downtown Center
Cleveland Marriott Downtown Key Center Hotel
Marriott Downtown Key Center Hotel
Marriott Downtown Key Center
Cleveland Marriott Downtown At Key Center Ohio
Marriott Cleveland Downtown At Key Hotel Cleveland
Cleveland Marriott Downtown at Key Center
Cleveland Marriott Downtown at Key Tower Hotel
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Cleveland Marriott Downtown at Key Tower Hotel Cleveland

Cleveland Marriott Downtown at Key Tower Reviews

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