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Hotel UMass

2.5 star property

Photo gallery for Hotel UMass

37-inch LCD TV with cable channels, TV, iPod dock
Property video
Premium bedding, Select Comfort beds, in-room safe, iron/ironing board
Lobby sitting area
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View map
1 Campus Center Way, Amherst, MA, 01003
  • Place, University of Massachusetts Amherst
    ‪1 min walk‬
  • Place, Mullins Center
    ‪6 min walk‬
  • Place, Amherst College
    ‪6 min drive‬
  • Airport, Westfield, MA (BAF-Barnes Municipal)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(53 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, Select Comfort beds, in-room safe, iron/ironing board

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the area

Amherst

With a stay at Hotel UMass in Amherst, you'll be steps from University of Massachusetts Amherst and a 2-minute drive from UMass Fine Arts Center. .This hotel is 1.1 mi (1.7 km) from Brown Fine Arts Center and 1.1 mi (1.7 km) from Athletic Fields North.

What's nearby

  • University of Massachusetts Amherst - 1 min walk - 0.0 km
  • UMass Fine Arts Center - 6 min walk - 0.6 km
  • Mullins Center - 6 min walk - 0.6 km
  • Athletic Fields North - 8 min walk - 0.7 km
  • Amherst College - 6 min drive - 2.9 km

Getting around

  • Amherst Station - 4 min drive
  • Bradley Intl. Airport (BDL) - 56 min drive

Restaurants

  • ‪Blue Wall - ‬4 min walk
  • ‪Procrastination Station - ‬4 min walk
  • ‪Green Fields - ‬4 min walk
  • ‪Harvest Market - ‬3 min walk
  • ‪Protocol - ‬4 min drive

About this property

Hotel UMass

Hotel UMass offers 113 air-conditioned accommodations with safes and complimentary newspapers. Select Comfort beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

Make yourself at home in one of the 113 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. Additional features at this hotel include complimentary use of a nearby fitness facility, a ballroom, and a vending machine.
Grab a bite to eat at The Commonwealth, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is included.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary continental breakfast.
The Commonwealth - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
People's Organic Coffee - Onsite coffee shop. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 6 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • 5 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • People's Organic Coffee
  • The Commonwealth

Things to do

  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per night

Payment types

Important information

Optional extras

  • Secured self parking fee: USD 6.00 per night
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004140080
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Umass
Umass Hotel
Umass Hotel Amherst
Campus Center Amherst
Umass Hotel At The Campus Amherst
Hotel UMass Amherst
Hotel UMass Hotel
Hotel UMass Amherst
Hotel UMass Hotel Amherst

Hotel UMass Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1016 reviews
Rating 8 - Good. 229 out of 1016 reviews
Rating 6 - Okay. 89 out of 1016 reviews
Rating 4 - Poor. 32 out of 1016 reviews
Rating 2 - Terrible. 34 out of 1016 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

JULIA

Stayed 3 nights in Feb 2026

8/10 Good

Allegra

Stayed 1 night in Jan 2026

8/10 Good

Kyle

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2025

10/10 Excellent

Sven, Vista

Stayed 3 nights in Jan 2026

10/10 Excellent

Enilo

Liked: Cleanliness, amenities
Great
Stayed 3 nights in Jan 2026

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
For the staff at the front desk to the cleanliness of the room, it was the best hotel. I’ve stayed in in very very long time. I will definitely come back.
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Stayed 2 nights in Nov 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, access to a meal during a snowstorm, under-roof parking also during a snowstorm and a very clean room.
Stayed 3 nights in Jan 2026

10/10 Excellent

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very friendly staff
Stayed 2 nights in Jan 2026

6/10 Okay

steven

Stayed 2 nights in Jan 2026

6/10 Okay

Sovann-Malis

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Parking should not be charged
Stayed 1 night in Jan 2026

10/10 Excellent

Kami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. Housekeeping was so helpful. Can’t wait for our next stay!
Stayed 1 night in Jan 2026

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

2/10 Terrible

Leslie

Disliked: Staff & service
Was charged for 2 nights when I had cancelled 1. Wasn’t even at the hotel until 4pm on Saturday but they had already charged my card and ‘checked me in’ on Friday without my knowledge. It was pay at the hotel- how can I be charged when I wast even there to pay. The young am working the desk wasn’t very pleasant and didn’t want to help me resolve anything after he took 15 minutes trying to find my booking after i specifically told him the last name and not to use the hyphen. He told me I had to contact hotels.com and hotels said we needed to contact the hotel. I tried both and am out money.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ed

Travelled with family
Excellent
Stayed 1 night in Jan 2026

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room. Nice taff
Stayed 1 night in Jan 2026

10/10 Excellent

Sakurako Fiona, Playa Vista

Stayed 1 night in Dec 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and resolved issues quickly.
Stayed 2 nights in Dec 2025

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, staff & service, amenities
The room feel neglected and the staff member was not helpful at all.
Stayed 1 night in Dec 2025

10/10 Excellent

Kai

Stayed 1 night in Dec 2025

10/10 Excellent

Andrew, Redwood City

Stayed 3 nights in Dec 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Love staying on campus when we visit!
Stayed 1 night in Dec 2025

10/10 Excellent

Andre

Stayed 2 nights in Dec 2025

10/10 Excellent

Ed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff was and always is the best! so friendly and accommodating!
Stayed 2 nights in Nov 2025

10/10 Excellent

Shannon

Stayed 2 nights in Dec 2025