Holiday Inn Express & Suites Orlando - Lake Buena Vista by IHG

3.0 star property

Photo gallery for Holiday Inn Express & Suites Orlando - Lake Buena Vista by IHG

Suite, Multiple Beds
Property entrance
Business centre
Outdoor pool
Interior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View map
11409 Marbella Palms Ct, Orlando, FL, 32836
  • Place, Orlando Vineland Premium Outlets
    ‪8 min walk‬
  • Place, Mary Queen of the Universe Shrine
    ‪14 min walk‬
  • Place, Doggy Park
    ‪5 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

Standard Room

8.8 out of 10
Excellent
(70 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(60 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(161 reviews)
  • Sleeps 4
  • 2 Queen Beds

Accessible Room, 2 Queen Beds

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

9.2 out of 10
Wonderful
(43 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(19 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Suite, Multiple Beds

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

Accessible Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Roll-in Shower (Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Family Suite, Multiple Beds, Accessible Bathtub (Access Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Bunk Bed

Similar properties

About the area

Orlando

Located in Orlando, Holiday Inn Express & Suites Orlando - Lake Buena Vista by IHG is within a 10-minute drive of Orange County Convention Center and Disney Springs™. .This hotel is 3.8 mi (6 km) from Walt Disney World® Resort and 6.1 mi (9.8 km) from Universal Orlando Resort.

What's nearby

  • Orlando Vineland Premium Outlets - 8 min walk - 0.7 km
  • Mary Queen of the Universe Shrine - 14 min walk - 1.2 km
  • Disney Springs™ - 3 min drive - 3.7 km
  • Doggy Park - 5 min drive - 2.4 km
  • Walt Disney World® Resort - 5 min drive - 5.0 km

Getting around

  • Winter Park Station - 25 min drive
  • Orlando Intl. Airport (MCO) - 28 min drive

Restaurants

  • ‪White Castle - ‬11 min walk
  • ‪Portillo's Hot Dogs - ‬12 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪The Cheesecake Factory - ‬20 min walk
  • ‪First Watch - ‬14 min walk

About this property

Holiday Inn Express & Suites Orlando - Lake Buena Vista by IHG

Art Deco hotel with free breakfast and a 24-hour fitness center
Holiday Inn Express & Suites Orlando - Lake Buena Vista by IHG offers 140 accommodations with laptop-compatible safes and coffee/tea makers. 49-inch LED televisions come with premium cable channels. Bathrooms include bathtubs or showers and hair dryers.

This Orlando hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 140 guestrooms featuring microwaves and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites Orlando - Lake Buena Vista by IHG. A complimentary buffet breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 29 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet (86 centimetre high)
  • Handrails in stairways (114 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: USD 29 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Orlando Lk Buena Vista Area Hotel
Holiday Inn Express Lk Buena Vista Area Hotel
Holiday Inn Express Orlando Lk Buena Vista Area
Holiday Inn Express Lk Buena Vista Area
Express Lk Buena Vista Area
Holiday Inn Express Suites Orlando Lk Buena Vista Area
Holiday Inn Express Suites Orlando Lake Buena Vista
Holiday Inn Express Suites Orlando Lake Buena Vista by IHG
Holiday Inn Express Suites Orlando Lake Buena Vista an IHG Hotel

Holiday Inn Express & Suites Orlando - Lake Buena Vista by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1423 out of 2253 reviews
Rating 8 - Good. 433 out of 2253 reviews
Rating 6 - Okay. 196 out of 2253 reviews
Rating 4 - Poor. 89 out of 2253 reviews
Rating 2 - Terrible. 112 out of 2253 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Erick

Travelled with family
Liked: Staff & service, property conditions & facilities
At least once in a while change up the breakfast.
Stayed 4 nights in Sep 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area. Wonderful breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

edwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trankilo
Stayed 1 night in Sep 2025

10/10 Excellent

Lois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This room was exactly what we needed! I was traveling with my elderly mom who uses a wheelchair for long distance walking. The roll in shower with the easy to use bench and shower head were a perfect blessing! Plus all of the safety handrails gave us such peace of mind! Thank you so so much.
Stayed 3 nights in Sep 2025

6/10 Okay

Robert

Did not like it
Stayed 1 night in Sep 2025

8/10 Good

Svetoslav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Gopikrishnan

Liked: Cleanliness, staff & service, property conditions & facilities
Very cool ambience
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating and helpful. Breakfast was amazing.
Stayed 3 nights in Sep 2025

4/10 Poor

William

Liked: Staff & service
Stayed 2 nights in Sep 2025

2/10 Terrible

Roldy

Stayed 1 night in Aug 2025

10/10 Excellent

Shaytona

Liked: Cleanliness
Loved the interior
Stayed 1 night in Sep 2025

2/10 Terrible

Erin

Travelled with group
Disliked: Cleanliness, property conditions & facilities
While the hotel looks like it has been updated recently, the rooms and common areas need maintenance. Wallpaper is peeling off the walls, carpet is coming unraveled, and the rooms had a musty smell. Most of the outlets in the room did not work. We requested towels, additional toilet paper, and tissues. We had to request them multiple times before receiving them. The worst part of the experience was getting stuck in the elevator. I understand that things happen, but the treatment from the staff was awful. They were not sympathetic while we were stuck, the emergency button in the elevator didn’t work, and they did not answer the front desk phones when we called via our cellphone. Once the maintenance team let us out, there was no apology. My friend that was with me had a panic attack due to the situation. I would not recommend staying at this hotel.
Stayed 4 nights in Sep 2025

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close to the parks
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service from the Housekeeping Staff and Night Concierge. My whole family was very impressed with the cleaning of our room during our stay. All our needs were met. Highly recommend!
Stayed 5 nights in Sep 2025

4/10 Poor

Michelle, Fort Mill

The front staff was not responsive at all. We told three front desk about a leak in the bathroom ceiling running behind the mirror and bathroom lights One staff member booked an extra room instead of extending our stay. The one who was correcting it instead charged me for a no show and then an extra room. Make sure to ask for a paper rwciept
Stayed 3 nights in Sep 2025

10/10 Excellent

Cristy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, great breakfast, room spacious, bed comfy, great customer service.
Stayed 1 night in Sep 2025

2/10 Terrible

Noelle

Travelled with partner
Disliked: Staff & service, property conditions & facilities
There were a lot of issues . This was my first stay at a Holiday Inn . I usually use Hampton Inn . 1st they charge $25 for parking. That is not listed on their website or Expedia and you have to use a QR code that didn’t explain what we were doing very confusing . Then the lights by the bed don’t work . So it was 100% bright or dark . No other option . Then the iron didn’t work and Mary Ann at counter said she couldn’t help we had to wait till housekeeping came in at 9. My boyfriend had to go to another person and they asked maintenance to bring us another one . Then breakfast didn’t have any fresh fruit . The turkey sausage ran out and they weren’t cooking anymore so all I was able to eat were eggs . Everything else was bagels, pancakes and biscuits. The entire stay was very disappointing. Will not return !
Stayed 1 night in Sep 2025

10/10 Excellent

Dania

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very clean. The bed was super comfortable! Breakfast was tasty with a good variety of eggs, sausages, toast, bagels, pancakes, yogurt, apples and more. Brayannz checked us in with a very warm welcome. Would definitely stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Ritania

Liked: Cleanliness, staff & service, amenities
Friendly, and clean
Stayed 1 night in Sep 2025

10/10 Excellent

Hansong, Gainesville

Stayed 1 night in Sep 2025

10/10 Excellent

John, rochester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast was great. Friendly staff. Close and convenient to my area of visiting
Stayed 1 night in Sep 2025

10/10 Excellent

Blaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price!
Stayed 1 night in Sep 2025

10/10 Excellent

Diana

Stayed 3 nights in Aug 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Mary

Liked: Staff & service, amenities
Thr room had an odor. There were hand prints on the wooden wooden headboards to the beds. Doesn't look like they were wiped clean.
Stayed 2 nights in Sep 2025